Wednesday, December 16, 2009

Hampton Inn West Frequently Asked Questions

How many rooms are available at Hampton Inn West?
There are a total of 80 rooms available at this property.

How many buildings comprise your units at Hampton Inn West?
The units are all located in one building.

How many floors constitute the Hampton Inn West Hotel?
There are a total of 4 floors.

How many adjoining rooms are available at Hampton Inn West?
There are a total of 12 adjoining rooms at this property.

Do you have a restaurant on-site? A lounge? Café? Gift Shop?
There is a breakfast area that serves a complimentary breakfast, open from 6am-10am.

Do you have a minimum age required for check-in at Hampton Inn West?
Guests must be at least 18 years of age to check-in at this property.

Do you have any resort fees at this property?
Hampton Inn West does not charge any resort fees.

Do you charge for cribs, rollaways, microwaves or fridges at the Hampton Inn West Hotel?
There is no charge for these items.

What are the pool hours at Hampton Inn West?
The pool is open from 9am-10pm.

Is late check-in available?
Yes, all reservations are guaranteed for late arrival.

How far is the Hampton Inn West from the beach?
The hotel is located 7 miles from the ocean.

Sheraton Myrtle Beach Frequently Asked Questions

How many rooms are available at Sheraton Myrtle Beach?
There are a total of 400 rooms available at this property.

How many buildings comprise your units at Sheraton Myrtle Beach?
The units are all located in one building.

How many floors constitute the Sheraton Myrtle Beach Hotel?
There are a total of 12 floors.

How many adjoining rooms are available at Sheraton Myrtle Beach?
There are a total of 60 adjoining rooms at this property.

Do you have a restaurant on-site? A lounge? Café? Gift Shop?
Vidalia’s Restaurant is open from 6:30 am – 2:30 pm; 5:00 pm – 10:00 pm. Coffee & Cream is open from 6:30am – 1:00 pm. The M-Bar is open from noon-midnight. There is also a gift shop open from 7:00 am – 10:00 pm.

Do you have a minimum age required for check-in at Sheraton Myrtle Beach?
Guests must be at least 18 years of age to check-in at this property.

Do you have any resort fees at this property?
Sheraton Myrtle Beach does not charge any resort fees.

Do you charge for cribs, rollaways, microwaves or fridges at the Sheraton Myrtle Beach Hotel?
Cribs are free of charge. Rollaways are $25 for the length of stay. Microwaves are $10 for the length of stay. There is no charge for fridges.

What are the pool hours at Sheraton Myrtle Beach?
The pool is open from 6:00 am – 10:00 pm.

What type of parking is available at the Sheraton Hotel?
Parking is available at the attached convention center for $3 per night or guests can park in the hotel garage for $8 per night. Valet parking is $12 per night.

Is late check-in available?
Yes, all reservations are guaranteed for late arrival.

Vista Cay by Millenium Frequently Asked Questions

How many condos/units are available at Vista Cay by Millenium?
There are a total of 674 units available at this property.

How many different buildings comprise your units?
Vista Cay by Millenium consists of 15 buildings.

How many floors constitute the buildings at Vista Cay by Millenium?
Standard and Executive Condo/Suites are located in 4 story buildings.

Do you have a restaurant on-site? A lounge? Café? Gift Shop?
No.

Do you have a minimum age required for check-in at Vista Cay by Millenium?
Guests must be at least 21 years of age to check-in at this property.

Do you charge any resort fees at Vista Cay by Millenium?
There is a resort fee of $9.99 per day.  This fee is due upon check-in. 

Do you charge for cribs or rollaways at Vista Cay by Millenium?
There is a $15 per day charge for rollaways and Pack & Plays.

What are the pool hours at Vista Cay by Millenium?
The pools are open from 7:00am – 11:00pm.

Is late check-in available at Vista Cay by Millenium?
All reservations are guaranteed so the guest may check in any time. If the check-in will be extremely late, please notify the resort.

Do you have shuttles to the theme parks or shopping malls?
Vista Cay by Millenium does not offer complimentary shuttles. However, a shuttle can be arranged through the Concierge Desk at an optional fee.

Monday, December 14, 2009

Wingate by Wydham at Orlando International Airport ID 521

How many rooms are available at Wingate by Wyndham?
There is a total of 108 rooms available at this property.

How many buildings comprise your units at Wingate by Wyndham?

The units are all located in one building.

How many floors constitute the Wingate by Wyndham Hotel Orlando?
There is a total of 5 floors.

How many adjoining rooms are available at Wingate by Wyndham?
There is a total of 4 pairs of adjoining rooms at this property.

Do you have a restaurant on-site? A lounge? Café? Gift Shop?
No, but we do have a breakfast area that serves a complimentary breakfast in the mornings.

Do you have a minimum age required for check-in at Wingate by Wyndham?
Guests must be at least 21 years of age to check-in at this property.

Do you have any resort fees at this property?
Wingate by Wyndham Orlando does not charge any resort fees.

Do you charge for cribs, rollaways, microwaves or fridges at the Wingate by Wyndham Hotel?
A microwave and fridge are included in all rooms. Cribs are available upon request. Rollaways are available for $10 per night.

What are the pool hours at Wingate by Wyndham?
The pool is open from 8:00 am to 10:00 pm.

Is late check-in available?
Yes, guests may check-in at any time.

Do you have shuttles to the theme parks or shopping malls?
No, but there is an airport shuttle available as Wingate by Wyndham is located just 1 mile from the Orlando International Airport.

Are smoking rooms available?
No. This is a smoke-free hotel property.

Is the hotel pet-friendly?
No. A $250 fee will be charged if a pet is found on the premises. Only certified service animals may stay on hotel property upon showing proof of registration. 

Is parking available?
Yes, the hotel offers ample self-parking for guests. 

Friday, December 11, 2009

Star Island Resort Frequently Asked Questions

How many condos/units are available at Star Island Resort?
There are a total of 466 units available at this property.

How many different buildings comprise your units?
Star Island Resort consists of 11 buildings.

How many floors constitute the buildings at Star Island Resort?
Most buildings have 3 floors and no elevators. There are 3 buildings that have 6 floors and elevators.

Do you have a restaurant on-site? A lounge? Café? Gift Shop?
There is not a full-fledged restaurant on-site. However, there is a snack shack located on-site, where guests can purchase you can purchase hamburgers, sandwiches, subs, chicken wings, chicken tenders, egg rolls, fries, salads, bagels with cream cheese, muffins, Danish, fresh fruit, ice cream, coffee, tea, etc. The snack shack hours are 8:00 am – 11:00 pm daily. We also have a hot dog cart poolside. There are 2 pool bars - one downstairs open from 11:00 am – 4:00 pm and one upstairs that is open at 4:00 pm. TGI Fridays is within walking distance and sits in front of the resort. Also, Flippers Pizza, the China Pearl, and TGI Fridays do deliveries to the resort.

Do you have a minimum age required for check-in at Star Island Resort?
Guests must be at least 21 years of age to check-in at this property.

Do you charge any resort fees at Star Island Resort?
There is a daily resort fee of $12.50 per unit per day plus tax. However, daily housekeeping is not included in the rate. Guests can purchase housekeeping if they want to and the charge is per day. The Mini Suite & 1 bedroom Villa is $20 and the 3 Bedroom Villa is $35.

We also require a $200 refundable security/incidental credit card hold deposit at check. This is a credit card hold. This deposit is for charging incidentals items to your room account. (If you choose to use a bank debit/credit card that are attached to a checking account, please be aware that a hold will be placed on the account for the anticipated dollar amount of the stay including incidentals through your date of departure. Funds will not be released for 72 business hours from the date of departure or longer at the discretion of your bank). This deposit may be applied towards your final payment.

Do you charge for cribs or rollaways at Star Island Resort?
There is not a charge for cribs and the charge for rollways is $10.00 per day.

What are the pool hours at Star Island Resort?
The pools are open from 8:00 am – 11:00 pm.

Is late check-in available at Star Island Resort?
All reservations are guaranteed so the guest may check-in any time after 4:00 pm. If they arrive before 4:00 pm and the room is available we will let the guest check in.

Do you have shuttles to the theme parks or shopping malls?
We do not offer complimentary shuttle service to the theme parks. However, shuttle service may be arranged through the guest service desk for a fee. We do offer complimentary shuttle service to the Lake Buena Vista factory Outlet. They pick up at the resort at 11:15 am daily and have 4 return times the rest of the day.

Orlando Rent A Villa Frequently Asked Questions

How many vacation homes are available at Orlando Rent a Villa?
We manage just over 100 homes and they vary from town homes to single family homes. They are all located in the Disney area.

Do you have a minimum age required for check-in at Orlando Rent a Villa?
Guests must be at least 21 years of age to check-in at this property.

Do you have any booking fees at Orlando Rent a Villa?
If the stay is less than 6 nights a booking/cleaning fee is charged. It is $75 for a 3 bedroom home, $85 for a 4 bedroom home and $95 for a 5 bedroom home.  These fees are due upon arrival.

Do the vacation homes at Orlando Rent a Villa have pools?
All single family homes have a pool; town homes have a community pool.

What is your check-in procedure at Orlando Rent a Villa?
Check in is after 4pm and the guest can check in whenever they want.

Thursday, December 10, 2009

Red Roof Inn Orlando Frequently Asked Questions

How many rooms are available at the Red Roof Inn Orlando?
There are 85 hotel rooms available at this property.

How many different buildings comprise your units?
Red Roof Inn is comprised of one building.

How many floors constitute your property?
There are 3 floors at the Red Roof Inn Orlando.

How many adjoining rooms are available at your property?
There are five sets of adjoining rooms at the Red Roof Inn Orlando.

Do you have a restaurant on-site at the Red Roof Inn? A lounge? Café? Gift Shop?
No, but there are options available that are located within walking distance of the hotel.

Do you have a minimum age required for check-in at Red Roof Inn Orlando?
Guests must be at least 21 years of age to check-in at this property.

Does the Red Roof Inn Orlando have any resort fees?
No.

Do you charge for rollaways?
The Red Roof Inn charges $10.00 for rollaways.

What are the pool hours at the Red Roof Inn?
The pool is open from 6:00am to 10:00pm.

Is late check-in available?
Yes, guests may check-in at any time.

Does the Red Roof Inn provide shuttles to the theme parks?
No.