Thursday, October 22, 2009

Country Tonite Pigeon Forge Frequently Asked Questions

What is the size of the Country Tonite Theatre?
The theater seats 1500 people.

How many rows constitute your theater?
There are a total of 26 rows at the Country Tonite Theatre.

What is the length of intermission at the Country Tonite Show in Pigeon Forge?
Intermission lasts approximately 15-20 minutes.

Approximately how long is the Country Tonite Show?
The show lasts about 2 hours.

Is there a pre-show guests should be aware of?
We offer pre-show performance opportunities for groups, so a pre-show consisting of dance, music etc. may be available on certain dates.

Are visitors allowed to meet and greet the performers of Country Tonite?
Yes, after the show all performers are in the lobby for autographs and pictures.

Are cameras, audio or video recording allowed at your show?
Flash photography is fine - no video or audio recording devices are allowed. A DVD of the show is available for purchase.

Are there any basic facts about the Country Tonite Theatre guests should be aware of?
There are two giant video screens, a cry room, a friendly and courteous staff to assist all needs.

What type of handicap seating/handicap accessibility do you have?
There is wheelchair seating in the center section of the theater. The theater is fully handicap accessible.

Where is the Country Tonite Theatre located?
They are conveniently located on the Parkway in Pigeon Forge near traffic light #1.

What time should customer arrive to present their E-Ticket? 
Customers should arrive at least 30 minutes prior and present their E-Ticket at the box office.
   

Friday, October 16, 2009

Swing Time Frequently Asked Questions

What is the size of the Grand Majestic Theater?
The theater seats 1153 people.

How many rows constitute the theater?
There are 20 rows on the floor and 6 rows in the balcony.

What is the length of intermission at Swing Time?
The intermission lasts approximately 15 minutes.

Approximately how long is the Swing Time show?
The show lasts approximately 2 hours and 15 minutes.

Is there a pre-show guests should be aware of at Swing Time?
Swing Time does not have a pre-show.

Are visitors allowed to meet and greet the performers of Swing Time?
Yes, after the show there is a meet and greet with the entire cast.

Are cameras, audio or video recording allowed at Swing Time?
No video, but still photography is allowed. No audio recording allowed.

What type of handicap seating/handicap accessibility do you have?
There are several seats with a lift up arm rest and sections where the seats have been removed so a wheelchair can easily be put there.

Hoot N Holler Diner Show Frequently Asked Questions

What is the size of the Hoot N Holler Dinner Theater?
The Hoot N' Holler Dinner Show Theater seats 300 people.

How many rows constitute the theater?
There are 3 main sections in the Hoot N Holler Dinner Theater. They have unique seating arrangements due to their dinner being served family style. It consists of tiered table seating, so everyone can comfortably eat while also having a great view of the show.

Is there an intermission at the Hoot N Holler Dinner Show?
There is no intermission at this show.

Approximately how long is the Hoot N Holler Dinner Show?
The show lasts approximately one hour and thirty minutes - one hour & forty five minutes.

Is there a pre-show guests should be aware of?
There is no pre- show entertainment.

Are visitors allowed to meet and greet the performers? If so, when does this take place?
Generally, the performers are available in the lobby for guests to meet after the show.

Are cameras, audio or video recording allowed at your show?
Yes, cameras and video cameras are allowed in the show. However we request that visitors only photograph and or video tape their friends while on stage. They encourage their visitors to post their photos and videos on the internet to share with the world.

What type of handicap seating/handicap accessibility do you have?
Due to the nature of our dinner show, handicap seating can and is accommodated throughout the entire dining area.

What type of meal is served at the Hoot ‘n Holler Dinner Show?
Hoot N' Holler Dinner Show offers a delightful change of pace to guests. All of their meals are served family style. The dining experience consists of a delicious Italian trio. The meal begins with a fresh garden salad, second course is the main dish of baked Ziti, stuffed shells and Chicken Parmesan. Desert is a colossal strawberry shortcake that is crying out to be shared with the family.

Where is the Hoot N Holler Dinner Theater located?
The Hoot N Holler Dinner Theater is located inside the WonderWorks complex, near Traffic Light #0.

Thursday, October 15, 2009

SunLake Resort Frequently Asked Questions

How many units are available at SunLake Resort?
There are 95 units at SunLake Resort.

How many floors constitute your property?
SunLake Resort Villas have 2 levels.

How many different buildings comprise your “units”?
SunLake Resort has 11 buildings total.

How many adjoining rooms are available at your property?
Adjoining rooms are not available at this property.

Do you have a restaurant on-site? A lounge? Café? Gift Shop?
No.

Do you have a minimum age required for check-in?
SunLake Resort requires guests be 21 years of age to check-in.

Does SunLake Resort charge any resort fees?
No resort fees are applicable at this resort.

Do you charge for cribs, rollaways, microwaves, fridges?
Cribs and rollaways are $35.00 for the entire stay. Units are equipped with microwaves and fridge.

What are the pool hours at SunLake Resort?
The pool is open from dawn to dusk.

Is late check-in available?
Yes. 24 hour check in is available via a lockbox located at the main office.

Do you have shuttles to the theme parks?
Shuttle Service is not available at SunLake Resort.

Caribe Cove Resort Frequently Asked Questions

How many rooms are available at Caribe Cove Resort?
There are 205 units available at this property.

How many floors constitute your property?
Each building has 5 floors.

How many different buildings comprise your “units”?
There are a total of 5 buildings.

Do you have adjoining units at Caribe Cove Resort?
The units are two or three bedroom luxury condos. There are no adjoining units.

Do you have a restaurant on-site? A lounge? Café? Gift Shop?
We do not have any of those on-site. However, we are minutes from the HWY 192 corridor near the Disney main gate where you can find all of these in great quantity and varying price range.

What are the hours for the extra on-site amenities?
The pool is open until 8:30 pm. The fitness center is open 24 hours a day.

Do you have a minimum age required for check-in at Caribe Cove Resort?
The primary guest must be at least 21 years old.

Do you have any booking fees at Caribe Cove Resort?
There is a one-time cleaning fee of $90.40 charged upon-check in.  The cleaning fee covers cleaning and preparing the villa for the next guest after check-out. We do not offer maid service. The resort amenities fee, which is $6.72 nightly, includes unlimited free DVD rentals on-site, free local & domestic long distance telephone calls, high-speed internet access in each villa, and unlimited use of the fitness center.

Do you charge for cribs, rollaways, highchairs?
Caribe Cove Resort does not offer cribs or rollaways. There is a Pack n Play and one highchair included with each villa. Additional high chairs/pack n plays are available on request at no extra charge.

What are your pool hours?
The pool is open from 8:30 am to 8:30 pm.

Is late check-in available at Caribe Cove Resort?
The clubhouse and front desk are open 24 hours a day.

Do you have shuttles to the theme parks?
Caribe Cove Resort does not offer any shuttle services.

The Orlando Sun Resort Frequently Asked Questions

How many rooms are available at The Orlando Sun Resort?
There are 919 rooms, 676 of which are open now for reservation.

How many floors constitute your property?
There are a total of two floors at The Orlando Sun Resort.

How many different buildings comprise your “units”?
There 3 courts, consisting of 10 total buildings.

How many adjoining rooms are available at your property?
There are 324 adjoining rooms at The Orlando Sun Resort.

Do you have a restaurant on-site? A Lounge? Café? Gift Shop?
The Orlando Sun Resort is home to two restaurants – Paradise Café and Breezes Bar & Café. A deli, gift shop, and comedy club/night club are also located at this property.

Is there a minimum age required for check-in at The Orlando Sun Resort?
Guests must be 21 years of age to check-in at this property.

Do you charge any resort fees?
The Orlando Sun Resort charges a resort fee of $11.30 per night to cover coffee in lobby, water upon arrival, sports equipment, free WIFI and free parking.  This fee is due upon check-in.

Do you charge for cribs, rollaways, microwaves, fridges?
Fridge and microwave cost $25 for the entire stay. Rollaways are $10.

What are your pool hours?
There are 3 pools on property and they are open from 7am – 10pm.

Is late check-in available?
Yes. Guests may check-in at any time.

Do you have shuttles to the theme parks?
Yes, the Orlando Sun Resort offers a FREE shuttle to Disney that runs 3 times a day.

Friday, October 9, 2009

Quality Inn Pigeon Forge ID 167

How many rooms are available at the Quality Inn?
The Quality Inn in Pigeon Forge has 198 rooms.

How many different buildings comprise your “units”?
The Quality Inn has a total of two buildings.

How many floors constitute the Quality Inn?
Building A has four floors. Building B has five floors.

How many adjoining rooms are available at Quality Inn?
There are 45 adjoining rooms available at this property.

Do you have a restaurant on-site? A lounge, café or gift shop?
The Quality Inn does not have a restaurant or lounge located on property, but there is a breakfast room that serves a FREE deluxe continental breakfast each morning from 7:30 am-9:30 am.

Do you have a minimum age required for check-in?
Guests must be at least 21 years of age to check-in at the Quality Inn in Pigeon Forge.

Does the Quality Inn charge any resort fees?
No.

Does the Quality Inn charge for cribs, rollaways, microwaves or fridges?
The Quality Inn does not charge extra for these items.  However, rollaways are not available. 

What are the pool hours at Quality Inn?
The indoor pool is open 24 hours a day. The outdoor pool is open from 10:00 am-Midnight.

Is late check-in available?
Yes. Guests may check-in at any time.

Is the Quality Inn located on a trolley stop?
Yes.

RiverStone Resort Frequently Asked Questions

How many rooms are available at the RiverStone Resort?
The RiverStone Resort in Pigeon Forge has 124 rooms.

How many different buildings comprise your “units”?
The RiverStone Resort has a total of four buildings.

How many floors constitute your property?
The RiverStone Resort has a total of six floors.

How many adjoining rooms are available at RiverStone Resort?
Adjoining rooms are not available at this resort.

Do you have a restaurant on-site? A lounge, café or gift shop?
The RiverStone Resort does not have a restaurant or lounge located on property.

Do you have a minimum age required for check-in?
Guests must be at least 21 years of age to check-in at the RiverStone Resort in Pigeon Forge.

What are the pool hours at RiverStone Resort?
The indoor pool is open 24 hours a day. The outdoor lazy river is open 9am-9pm, April-September.

Is late check-in available?
Yes. Guests may check-in at any time.

Is the RiverStone Resort located on a trolley stop?
No, but they are about one block away from a trolley stop.

Does the RiverStone Resort charge any fees?
Yes. The resort charges a one-cleaning fee that is collected at the time of reservation. They are as follows:
  • 1 bedroom - $44.90
  • 2 bedroom - $67.35
  • 3 bedroom - $78.57

Please note daily housekeeping services are not available.


Comfort Inn & Suites at Dollywood Lane Frequently Asked Questions

How many rooms are available at the Comfort Inn & Suites at Dollywood Lane?
The Comfort Inn & Suites in Pigeon Forge has 133 rooms.

How many different buildings comprise your “units”?
The Comfort Inn & Suites has a total of two buildings.

How many floors constitute your property?
The Comfort Inn & Suites at Dollywood Lane has a total of five floors.

How many adjoining rooms are available at the Comfort Inn & Suites Pigeon Forge?
There are 14 adjoining rooms at the Comfort Inn & Suites.  Adjoining room requests cannot be guaranteed.

If I reserve a non-smoking room, can I still smoke on the private balcony?
No, smoking is not permitted. 

Do you have a restaurant on-site? A lounge, café or gift shop?
The Comfort Inn & Suites does not have a restaurant or lounge located on property.

Do you have a minimum age required for check-in?
Guests must be at least 18 years of age to check-in at the Comfort Inn & Suites in Pigeon Forge.

Does the Comfort Inn & Suites charge any resort fees?
No.

Do you charge for cribs or rollaways?
The Comfort Inn & Suites charges $10 per night.  Rollaways are not available.

What are your pool hours?
The Comfort Inn & Suites pool is open from 9am-midnight.

Is late check-in available?
Yes. Guests may check-in at any time.

Is the Comfort Inn & Suites located on a trolley stop?
Yes.

Bearskin Lodge Frequently Asked Questions

How many rooms are available at the Bearskin Lodge on the River?
The Bearskin Lodge in Gatlinburg has 96 rooms.

How many different buildings comprise your “units”?
The Bearskin Lodge has a total of one building.

How many floors constitute your property?
The Bearskin Lodge on the River has a total of five floors.

How many adjoining rooms are available at your property?There are 22 adjoining rooms at the Bearskin Lodge on the River.

Do you have a restaurant on-site? A lounge, café or gift shop?The Bearskin Lodge does not have a restaurant or lounge located on property but there is a gift shop open 24/7.

Do you have a minimum age required for check-in?Guests must be at least 21 years of age to check-in at the Bearskin Lodge in Gatlinburg.

Does the Bearskin Lodge charge any resort fees?
No.

Do you charge for microwaves, fridges, cribs or rollaways?
The Bearskin Lodge does not charge extra for these amenities.

What are your pool hours?The Bearskin Lodge pool is open from 9am-11pm.

Is late check-in available?Yes. Guests may check-in at any time.

Is the Bearskin Lodge located on a trolley stop?Yes.

Kirby VanBurch Show Frequently Asked Questions

Approximately how long is the Kirby VanBurch Show?
The show lasts approximately 2 hours.

Is there a pre-show guests should be aware of?
No, there is not a pre-show at the Kirby VanBurch Show.

Are visitors allowed to meet and greet the performers?
Yes, performers are available after the show for a meet and greet.

Are cameras, audio or video recording allowed at your show?
No audio, video or photography is allowed during the show.

What does the “Backstage Access Pass” encompass?
Guests get to tour the stage to view parts of the illusions, lighting, props, dressing rooms, wardrobe, secret passage into Kirby’s dressing room, and a visit to the Cat Compound where we house all eight of our BIG CATS!

What is the size of the Kirby VanBurch Theatre?
There are 852 seats in the theatre.

How many rows constitute your theater?
There are a total of 24 rows.

What is the length of intermission at the Kirby VanBurch Theatre?
Intermission lasts approximately 15 minutes.

What type of parking is available?
The parking area is slightly sloped but there are golf carts available to transports guests from the parking area to the theatre, if needed.

Tuesday, October 6, 2009

Bear Run Falls Resort Frequently Asked Questions

How many condominiums are available at the Bear Run Falls Resort?
The Bear Run Falls Resort in Pigeon Forge has 65 condominiums.

How many different buildings comprise your “units”?
The Bear Run Falls Resort has a total of two buildings plus 14 cabin duplexes.

How many floors constitute your property?
The Bear Run Falls at GolfView Resort has five floors in the GolfView Tower building and two floors in the Hillcrest Condo building.

How many adjoining rooms are available at your property?
Adjoining rooms are not available at the Bear Run Falls Resort Pigeon Forge.

Do you have a restaurant on-site?
The Bear Run Falls Resort does not have a restaurant or lounge located on property.

Do you have a minimum age required for check-in?
Guests must be at least 18 years of age to check-in at the Bear Run Falls Resort in Pigeon Forge.

Does the Bear Run Falls Resort charge any resort fees?
There are one-time resort fees collected upon check-in.  They are $47.04 for One Bedroom Condos; $69.44 for Two Bedroom Condos; and $86.24 for Three Bedroom Condos.

Do you charge for microwaves, fridges, cribs or rollaways?
Microwaves and fridges come standard in every room at Bear Run Falls Resort. Cribs and rollaways are $10 each. 

What are your pool hours?
The Bear Run Falls Resort outdoor pool is open from 8am-9pm. The indoor pool and sauna is open 24 hours a day.

Is late check-in available?
Yes. Late arrival packets are left in a box outside the registration office for guests who will be checking in late. The following morning, the guest will need to come to the registration office to complete check-in and sign paperwork.

Is the Bear Run Falls Resort located on a trolley stop?
There is a trolley stop located at the bottom of the resort entrance.

Econo Lodge Riverside Frequently Asked Questions

How many rooms are available at the Econo Lodge Riverside?
The Econo Lodge Riverside in Pigeon Forge has 201 rooms.

How many floors constitute your property?
The Econo Lodge Riverside has three floors.

How many different buildings comprise your “units”?
The Econo Lodge Riverside has a total of three buildings.

How many adjoining rooms are available at your property?
There are 38 pairs of adjoining rooms at the Econo Lodge Riverside Pigeon Forge.

Do you have a restaurant on-site?
The Econo Lodge Riverside does not have a restaurant or lounge located on property.

Do you have a minimum age required for check-in?
Guests must be at least 21 years of age to check-in at the Econo Lodge Riverside in Pigeon Forge. Exceptions are made on a case by case basis.

Does the Econo Lodge Riverside charge any resort fees?
No.

Do you charge for microwaves, fridges, cribs or rollaways?
Microwaves and fridges come standard in every room at the Econo Lodge. Pac-n-Plays are available at no charge. Rollaways are not available.

What are your pool hours?
The Econo Lodge Riverside pool is open from 9am-11pm daily.

Is late check-in available?
Yes, guests may check-in as late as 3am.

Is the Econo Lodge Riverside located on a trolley stop?
Yes, the Econo Lodge Riverside is located on a trolley stop.

Is the Econo Lodge Riverside literally located on the river?
Yes. Guests can fish, swim, feed the ducks, have a picnic or play horseshoes at our riverside location.

Bok Tower Gardens Frequently Asked Questions

How long does it take to walk through Bok Tower Gardens? To fully experience everything Bok Tower Gardens has to offer – a historic Olmstead landscape garden, the Singing Tower Carillon, Pinewood Estate mansion tour, the museum exhibits, café, gift shop, and more – they recommend a minimum of three to four hours.
Does Bok Tower Gardens have wheelchairs or mobility carts available? Bok Tower Gardens has one wheelchair, three adult strollers and five small children strollers available to guests. They are free for visitors to use and are available on a first-come, first served basis. For availability, please check in at the Tower & Garden Gift Shop. Single-passenger mobility carts are available to rent for $6 for one hour or less; $20 for four hours; and $40 for an entire day. Arrangements for mobility carts can be made at the Tower & Garden Gift Shop.
When can I hear the bells at Bok Tower Gardens? Carillon concerts are featured daily at 1 & 3pm. Visitors can usually hear clock music selections at 9am and every half-hour following.
Does Bok Tower Gardens have a place to eat lunch or purchase snacks? Yes. The Blue Palmetto Café is located on-site and features a wide assortment of lunch and snack selections. The Blue Palmetto Café is located near the Visitor Center and is open from 9am-5pm daily.
Is the Singing Tower open for visitors? The Singing Tower is open to guests who are sustainer level members or tower level members. Non-members are prohibited from entering the Singing Tower.
Does Bok Tower Gardens allow pets in the gardens? Pets are not allowed in the gardens. However, Bok Tower does have a “pet pen” that is an open-air, chain-link enclosed facility that is unattended, but does provide water (guests must bring their own water bowl). The fee to use the “pet pen” is $10, which includes a lock. When the lock is returned after your time at Bok Tower visitors receive a refund of $4.65, making the pet fee $5 plus tax.
Is the historic mansion open for tours? Pinewood is open for walking tours. Upon arrival, please check in with the Visitor Center for availability.

Thursday, October 1, 2009

Cherokee Lodge Frequently Asked Questions

How many condominiums are available at the Cherokee Lodge?
The Cherokee Lodge in Pigeon Forge has 40 units.

How many floors constitute your property?
The Cherokee Lodge has five floors.

How many different buildings comprise your “units”?
The Cherokee Lodge has one building.

How many adjoining rooms are available at your property?
Adjoining rooms are not available at the Cherokee Lodge Pigeon Forge.

Do you have a restaurant on-site?
The Cherokee Lodge does not have a restaurant or lounge located on property.

Do you have a minimum age required for check-in?
Guests must be at least 21 years of age to check-in at the Cherokee Lodge in Pigeon Forge.

Does the Cherokee Lodge charge any resort fees?
There is a one time booking fee of $35.00 charged to guests upon arrival.

What are your pool hours?
The Cherokee Lodge pool is open from 9am – 10pm.

Is late check-in available?
Yes, guests may check-in at any time.

Is the Cherokee Lodge located on a trolley stop?
No, but they are located right across the street from the central trolley station in Pigeon Forge.