Friday, February 27, 2015

CoCo Key Water Resort

Do any of the rides have any height or weight requirements?
Yes. Our height rule: Must be 48″ or taller to ride Boomerango and the Cyclone Slide. The Parrots Perch, Minnow Lagoon, Over The Falls, and Surfer Splash all have various height restrictions between 36″ and 42″. Many rides have a weight restriction of 300 lbs. maximum per single rider or 400 lbs. maximum for any double rider tube slides.

From what age are children’s day passes free?
Children that are under 36″ tall receive free admission.

Is the water park indoors or outdoors?
Our Orlando water park is an outdoor and partially canopy-covered facility. Please be sure to check the local weather the morning of your visit to ensure a comfortable trip.

How many lifeguards are on duty at a time?

On average 15 lifeguards are on duty during hours of operation.

What is the water park capacity?
The water park capacity is 670 people.


How large is CoCo Key Water Resort?
The water resort is 54,000 square feet.


Are there food and drinks available inside the park?
Yes, we have a Pizza Hut, Callaloo Grill, and Wet Rooster Tiki Bar. Parents can enjoy adult beverages poolside. Room service from Tradewinds Restaurant is also available.


Can I bring my own food and beverages?
Unfortunately, we are unable to accommodate outside Food and Beverage unless approved for a dietary need.


Are changing rooms and lockers available?
There are changing areas complete with lockers and showers. Lockers are available for rent on a first-come, first-served basis. A family restroom with baby changing table and shower is also available for use.

Disney Character Breakfast

How do I set-up my pick-up location?
You must call the number listed on your E-ticket to set-up your pick-up time/location. We suggest calling immediately after purchase to secure your reservation.

What items should I bring?
You should bring your camera and autograph book, spending money and weather appropriate clothing.

What does the breakfast consist of?
The breakfast features a buffet at the wonderful Contemporary Resort. Items include: Flavored yogurts, fresh fruits, cottage cheese, and assortment of cereals, house-made granola, bagel station, English and blueberry muffins, apple turnovers and jams. Scrambled eggs, egg whites scrambled, lobster eggs benedict, Mickey waffles, pancakes, Smoked Salmon, hash brown casserole, bacon, sausage, oatmeal, grits, French toast.

Is the limousine shared with other guests?
Yes, all limousine excursions use SHARED limousine transportation. Limousine may be either stretched limousine or top of the line Mercedes Sprinter Limo.

Chef Mickey Character Dining

How do I set-up my pick-up location?
You must call the number listed on your E-ticket to set-up your pick-up time/location. We suggest calling immediately after purchase to secure your reservation.

What items should I bring?
You should bring your camera and autograph book, spending money and weather appropriate clothing.

What does the meal consist of?
The dinner showcases roasted chicken, carved beef, pasta, savory sides and kids’ favorites like macaroni and cheese. Guests of all ages will delight in the sundae bar, where you can customize your own decadent dessert.

Is the limousine shared with other guests?
Yes, all limousine excursions use SHARED limousine transportation. Limousine may be either stretched limousine or top of the line Mercedes Sprinter Limo.

The Florida Aquarium

Is the Florida Aquarium wheelchair accessible?
The main entrance is accessible by wheelchair. The aquarium is fully accessible to guests with mobility issues and a limited number of wheelchairs are available for rent on a first-come, first-served basis with appropriate identification.

How much are wheelchair or stroller rentals?
Wheelchairs, scooters and strollers are available to rent daily. Limited quantities available and are distributed on a first come, first serve basis. Wheelchairs are $5 and scooters are $12. Single strollers are $5 and double strollers are $7.

How much is parking?
Parking is $6 per day.

What is not allowed in the Aquarium?
Due to the nature of our facility with open exhibits, we aren't able to allow outside food and drink into the Aquarium. This does not include bottles or baby food for infants or people with special dietary needs.

Does the Swim with this Fishes, Dive with Sharks or Shark Swim cost extra?
Yes, they do. These are all programs offered by the Aquarium, you can call them directly to set-up the experience.

Is there any dining options?
Yes, guests can enjoy the Cafe Ray.

Adventure Island Tampa ID 4444

How much is parking?
Cars and campers are $25.

Are the pools at Adventure Island® heated?
All water attractions at Adventure Island are temperature controlled with the exception of Wahoo Run and Everglides. The water temperatures vary by attraction, but typically range between 75-82 degrees Fahrenheit.

What age can my child enter the park without an adult?
Children 13 years and under must be accompanied by an adult while visiting Adventure Island.

How do I rent a Cabana or Chickeet Hut at Adventure Island?
They are available for a daily rental fee. You can reserve by calling the park directly.

Is there a gift shop?
Yes, the Island Surf Shop features a wide selection of brand-name sportswear, beachwear and other must-have summer items.

Are lockers available?
Yes, they offer lockers and changing areas that make it easy to suit up.

Can I bring a cooler?
To ensure the safety and enjoyment of all Adventure Island guests, no coolers, regardless of size, will be allowed inside the water park. Outside picnic pavilions are available outside the front gate for cooler use.

What attire is not allowed at the park?
Guests may wear swimsuits or shorts, and t-shirts on rides. Thong bathing suits are not allowed. T-shirts may not be worn on body flumes. No cut-off and / or frayed Shorts are allowed. Clothing with metal trim is also prohibited. Aqua Socks are permitted on rides and in pool areas.

What is prohibited to bring to Adventure Island?
For the comfort and safety of our guests, prohibited items include but are not limited to the following: Weapons, Knives, Alcohol. Glass containers (exceptions are made for baby food & medicine), Coolers are not allowed, Carts & wagons, Tents & canopies, Barbecue grills, Flotation devices, Scuba masks, Portable stereos, Pets or Squirt guns. Outside food and drinks are not allowed inside. No drinks (other than water) may be taken into the park.

Can I bring a camera on the rides?
Due to the nature and dynamics of all rides and the potential for injury, unsecured cameras or video cameras of any size are not permitted on the rides. To store such equipment, leave with a non-rider or use the lockers that are available.

What happens if it rains?
Adventure Island remains open during inclement weather, although some of the parks rides and attractions may be temporarily affected.  Refunds and rain checks will not be issued due to inclement weather.

Does Adventure Island close for capacity?
In order to ensure our guests' comfort and safety, Adventure Island’s capacity is limited. Admission into the park may be temporarily suspended during the day due to periods of high attendance.

What accommodations are available for guests with special needs?
Adventure Island is committed to providing a fun and safe environment for everyone. For accommodations, please visit Guest Relations at the front of the park.

Forever Florida - Explore the Wild

Do I need to make a reservation after purchase?
Yes, you will call the phone number listed on your E-ticket to set-up a tour time.

What should I wear for Ziplining?
We suggest closed toed shoes and pants of at least knee length.

If my child is under 8 years old, can they still Zipline?
No, the Minimum age is 8. They must weigh between 55 – 265 lbs. to participate.

Does the Zipline only take 2 ½ hours?
The zipping portion is 2 ½ hours, but with check-in and transport, allow 4 hours on site.

Do I have to handbrake on this Zipline?
No, this is a no-hand-breaking system. You’ll slow and brake automatically as you glide into the platforms, the safest system in Florida.

Are there any restrictions for Ziplining?
Participants should be in good health and free of neck or back injuries.

What should I wear for Horseback riding?
All riders must wear closed shoes, long pants and long socks that fully cover them from the waist down.

If I’m under 10 years old, can I still go Horseback riding?
No, we require ages 10+ for your safety.

With the Coach Adventure, can my child under 5 attend?
Yes, they are free if held on a paid adults lap.

Is the Coach Adventure wheelchair accessible?
Yes, you will want to arrange this prior to your visit.

How far in advance should I arrive?
Please arrive 20-30 minutes prior to your reservation time.

What should I bring?
For single day adventures, sunscreen and insect repellant are a must - other protective items such as sunglasses and hats are also encouraged.

Can I bring my own food?
Forever Florida discourages bringing outside food onto conservancy grounds. The Charolais Cafe can provide you with all your breakfast, lunch, snacking and beverage needs before, after, and during your adventure.

What if it rains?
Inclement weather is always a concern in an outdoor adventure park. We do go out in light rain; however, if dangerous weather rolls in we put all adventures on a 30 minute hold. If we can not restart your adventure, we will give you a raincheck good for one year or reschedule the tour for you.

DRIP

What's included with my ticket?
Most tickets include a white DRIP t-shirt that you can change into upon arrival, paint station where you can paint your shirts and paint each other, full theatrical show with dancers who perform in paint, flying water and sand to a live rock band followed by an after party with a DJ, dancing, and interactive paint shower.

What should I wear?
Dress to get colorful! Shorts and flip-flops are perfect! We recommend changing into a white DRIP t-shirt when you arrive for the full experience.

What time should I arrive?
Doors open at 8:00 PM for regular DRIP show times and we recommend you arrive as close to that time as possible for pre-show activities, complimentary paint station, t-shirt cutting and the Color Bar. There is no entry after 8:45 PM for the show

Are there any age requirements?
Most shows require you to be 18+ years old for entrance.

Does it stain?
Most of our colorful mediums are labeled washable but some may stain certain fabrics or textures.  We recommend leaving large purses and expensive clothing/shoes at home.

Can I avoid getting messy?
There is no way to completely avoid it because the entire building is considered a splash zone although our team can point you in the driest locations (with reduced sight lines) if you ask upon arrival.

Do you have lockers?
We have an unsupervised coat rack and cubbies where you can leave your shirts, jackets and other articles of clothing that you would like to change out of upon arrival to DRIP. We DO NOT recommend leaving valuables there. Recycled plastic bags are usually available to cover your purse or shoes.

If I'm running late, can I still get in?
Doors open at 8:00 PM for our regular show times. We recommend that you get there as close to that time as possible. Entry is allowed until 8:45 PM. For the safety of our performers, there is absolutely NO ENTRY once the show has begun. Please plan ahead for traffic and parking. If you arrive after 8:45 PM you will have to wait to enter DRIP for the after party starting around 10:00 PM.

What is the return/exchange policy?
There are no returns or exchanges allowed. Feel free to contact our box office with questions: tickets@ILoveDRIP.com.

What kind of drinks do you have?
We have a Color Bar with color inspired drinks. There are red, blue, orange and yellow beers, cocktails, and shots as well as wine, champagne and non-alcoholic beverages.

How wet will I get?
For the fullest experience with the best sight lines, we recommend following the action and being right in the middle of it. If something is happening that you want to see, a front row location is almost always available to you.  The more involved you are, the wetter you will get.

What is your re-entry policy?
There is absolutely no re-entry once you arrive. If you would like to leave things in your car or hotel, we recommend doing so before entering the building because you will not be able to leave and return.

Do you have food?
No, we have a bar but no food. We are surrounded by excellent restaurants on International Drive if you would like to grab some food before arriving. If you are making a reservation for dinner, we recommend asking for a 5:30 PM / 6:00 PM reservation time to give you time to enjoy your dinner before arriving at DRIP around 8:00 PM (for most show times).

Where do I park?
There is first come, first serve parking in the DRIP parking lot. There is usually $5 parking attendants as well on either side of the building.

Patriot Jet Boat Ride

How many passengers can ride on the boat?
This is a 139 passenger boat.

Is this ride only for people in good health?
Yes, they should be in good health as it features speeds and other intense features that may cause distress or injury. We suggest you do not ride if your are pregnant, have high blood pressure, prone to motion sickness, have heart, neck or back problems or have had recent surgery.

Is the boat wheelchair accessible?
All guests, including those with disabilities or use a wheelchair, must be able to transfer into and out of the Patriot by themselves or with the assistance of a member in their party.

If my child is under 4 years, can they still go?
No, they must be 4 years and 40" (100 cm) or taller. An adult must accompany children aged 4 through 12.

Will I get wet?
Passengers may get wet and are advised not to carry valuables while riding the boat. Flagship Cruises & Events accepts no responsibility for loss or damage to property.

Do they operate in inclement weather?
It depends; cruises may be canceled due to weather conditions.

Wednesday, February 25, 2015

Ripley's Believe it or Not! Key West

How long does it take to tour the Odditorium?
It is self guided tour and takes about an hour.

Can I bring a camera?
Pictures and videos are allowed.

Where can I park?
Paid parking is available at the famous Mallory Square one block from Ripley’s or park in one of the many parking metered spots located all over downtown.

Is the Odditorium wheelchair accessible?
Yes, it is wheelchair accessible.

Is it suitable for small children?
Yes. Ripley is a very family friendly attraction and there are many interactive and games that will entertain and amuse children.

Boat and WaveRunner Rentals by Bass Pro Shops

Are there any additional fees for a rental?
Yes, gas and oil are not included with the boat rental. 


Do I need a boating license?
Yes, only if you were born after January 1, 1984, you must have a safety identification card issued by the Missouri State Water Patrol (along with a valid photo I.D.). Non-residents will need a boating safety certification card from their home state, United States Coast Guard Auxiliary, U.S. Power Squadron or Missouri State Water Patrol.


Where can I get a boating license?
Long Creek Marina now offers guests, whether they are residents from other states or from Missouri, the opportunity to purchase a seven-day, one time only, Temporary Boating Certificate. The applicant must have a valid driver’s license and meet all other mandatory requirements for boat rentals. You can also visit
www.mswp.dps.mo.gov for ordering the home study course.

*Any person convicted of Boating While Intoxicated, Reckless and Negligent operation, Failing to Stop on Signal of Water Patrol or Leaving the Scene of a Vessel Accident, shall enroll in and successfully complete, at his or her own expense, a boating safety education course; file with the court proof of successful completion of such course and submit a certified copy to the Water patrol; and not operate a vessel until such filing.


Can I rent accessories with the boat rental?
Yes, we offer skis, tube, kneeboard, wakeboards and rod rentals for a fee.


Do I need a license to be able fish on Table Rock Lake?
Yes, you can purchase a fishing license at the Marina. They offer daily fishing permits for $7 for residents/nonresidents 16 years of age and older. A resident license is $12 and trout stamp is $7.


Does the Marina offer a gift shop?
Yes, the marina carries all of your lake essentials such as bait, snacks, clothing, sun screen, and more. You will also find a fish cleaning shack, digital fish scale and the lake's best-supplied tackle and supply shop with items from Bass Pro Shops.


If I'm under 18, can I still rent a boat?
No, you must be at least 18 years of age with a valid drivers license to rent a boat.

Monster Truck through the Orange Groves!

How do I arrange my pick-up?
After purchase, a phone number will be listed on the E-ticket to schedule pick-up time/location. Below are the current locations offered as pick-up points (Subject to change).


Where are the pick-up points at?
Charley’s Steakhouse – 2901 Parkway Blvd, Kissimmee
Clarion Inn Lake Buena Vista – 8442 Palm Parkway, Orlando
Crossroads Plaza – Goodings Supermarket – 12521 State Road 535, Orlando
Disney’s All Star Music Hotel – 1801 W Buena Vista Drive, Lake Buena Vista
Disney Swan Hotel – 1500 Epcot Resorts Blvd, Lake Buena Vista
Doubletree Resort International – 10100 International Drive, Orlando
International Palms Hotel – 6515 International Drive, Orlando
Maingate Lakeside Hotel – 7769 West Irlo Bronson Memorial Hwy, Kissimmee
Publix Supermarket – 2945 Vineland Rd, Poinciana Place, Kissimmee
Rosen Inn International – 7600 International Drive, Orlando
Rosen Inn Pointe Orlando Hotel – 9000 International Drive, Orlando
Sheraton Four Points Hotel Studio City – 5905 International Drive, Orlando
The Big Orange Gift Shop – 5367 West Irlo Bronson Memorial Hwy, Kissimmee


What is the itinerary for this tour?
We will depart from the Orlando area around 1:30pm with arrival around 2pm for the Showcase of Citrus. Departure is around 4pm. If you're booking the combo ticket, they will depart from the Orlando area around 7:30-8:30am.  


What should I bring?
Please bring a printed copy of your E-ticket voucher. Also, bring a camera for pictures and comfortable clothing for walking.
 

Swim Where the Manatees Live!

How do I arrange my pick-up?
After purchase, a phone number will be listed on the E-ticket to schedule pick-up time/location. Below are the current locations offered as pick-up points (Subject to change).


Where are the pick-up points at?
Crossroads Plaza – Goodings Supermarket – 12521 State Road 535, Orlando
Disney’s All Star Music Hotel – 1801 W Buena Vista Drive, Lake Buena Vista
Doubletree Resort International – 10100 International Drive, Orlando
Maingate Lakeside Hotel – 7769 West Irlo Bronson Memorial Hwy, Kissimmee
Rosen Inn International – 7600 International Drive, Orlando
Rosen Inn Pointe Orlando Hotel – 9000 International Drive, Orlando
Sheraton Four Points Hotel Studio City – 5905 International Drive, Orlando
The Big Orange Gift Shop – 5367 West Irlo Bronson Memorial Hwy, Kissimmee


What should I bring?
Please bring a printed copy of your E-ticket voucher. Also, bring a underwater camera for pictures, sunscreen and towel. We recommend wearing your swimsuit under your clothing.

Real Western Ranch All Inclusive Day

How do I arrange my pick-up?
After purchase, a phone number will be listed on the E-ticket to schedule pick-up time/location. Below are the current locations offered as pick-up points (Subject to change).


Where are the pick-up points at?
Charley’s Steakhouse – 2901 Parkway Blvd, Kissimmee
Clarion Inn Lake Buena Vista – 8442 Palm Parkway, Orlando
Crossroads Plaza – Goodings Supermarket – 12521 State Road 535, Orlando
Disney’s All Star Music Hotel – 1801 W Buena Vista Drive, Lake Buena Vista
Disney Swan Hotel – 1500 Epcot Resorts Blvd, Lake Buena Vista
Doubletree Resort International – 10100 International Drive, Orlando
International Palms Hotel – 6515 International Drive, Orlando
Maingate Lakeside Hotel – 7769 West Irlo Bronson Memorial Hwy, Kissimmee
Publix Supermarket – 2945 Vineland Rd, Poinciana Place, Kissimmee
Rosen Inn International – 7600 International Drive, Orlando
Rosen Inn Pointe Orlando Hotel – 9000 International Drive, Orlando
Sheraton Four Points Hotel Studio City – 5905 International Drive, Orlando
The Big Orange Gift Shop – 5367 West Irlo Bronson Memorial Hwy, Kissimmee

What is the itinerary for this tour?
We will depart Orlando around 8:30am, arrival at the ranch around 10:30am. We will depart at 8pm and arrive back in Orlando around 9:30pm. 


What should I bring?
Please bring a printed copy of your E-ticket voucher. Also, bring a camera for pictures, sunscreen and bug spray for horseback riding. Wear comfortable clothing or rodeo wear. No open toed sandals or flip flops.

What are the requirements for Trap and Skeet Shooting?
Age requirement is 13 years. 25 shots are included for your choice of either Trap or Skeet. Trap is recommended for beginners. Skeet is recommended for advanced shooters as it is more challenging.


What are the requirements for horseback riding?
You must be 51" tall, 8-11 years old must be with an adult to ride. No open toed sandals or flop flops. 225 lb maximum weight per person.


If my child is under 2 years, can we still go on the airboat tour?
No, the minimum age requirement is 2 years. We recommend bringing sunglasses for this tour.

Real Rodeo Western Ranch Adventure

How do I arrange my pick-up?
After purchase, a phone number will be listed on the E-ticket to schedule pick-up time/location. Below are the current locations offered as pick-up points (Subject to change).


Where are the pick-up points at?
Charley’s Steakhouse – 2901 Parkway Blvd, Kissimmee
Clarion Inn Lake Buena Vista – 8442 Palm Parkway, Orlando
Crossroads Plaza – Goodings Supermarket – 12521 State Road 535, Orlando
Disney’s All Star Music Hotel – 1801 W Buena Vista Drive, Lake Buena Vista
Disney Swan Hotel – 1500 Epcot Resorts Blvd, Lake Buena Vista
Doubletree Resort International – 10100 International Drive, Orlando
International Palms Hotel – 6515 International Drive, Orlando
Maingate Lakeside Hotel – 7769 West Irlo Bronson Memorial Hwy, Kissimmee
Publix Supermarket – 2945 Vineland Rd, Poinciana Place, Kissimmee
Rosen Inn International – 7600 International Drive, Orlando
Rosen Inn Pointe Orlando Hotel – 9000 International Drive, Orlando
Sheraton Four Points Hotel Studio City – 5905 International Drive, Orlando
The Big Orange Gift Shop – 5367 West Irlo Bronson Memorial Hwy, Kissimmee

What should I bring?
Please bring a printed copy of your E-ticket voucher. Also, bring a camera for pictures and wear comfortable clothing or rodeo wear.

Monday, February 23, 2015

Ripley's Believe it or Not! - Williamsburg ID 2313

What goes on in the 4D Theater? 
We have two different shows running in our theater. They alternate every half hour starting one hour after we open. The shows are similar to an amusement park ride, only the chairs do not move so no one gets tossed around. Each show is about 15 minutes long. You watch them with 3D glasses while we spray you with air and water, tickle your legs and several other surprises. The shows themselves are appropriate for all ages, although sometimes small children are scared of the dinosaurs.

Are your exhibits different from other Ripley’s? 
Yes! Everything is real and unique. Some of the Odditoriums may have a few of the same wax figures, but the artifacts are all unique to each show.

Are the attractions wheelchair accessible?
We are ADA compliant and we have 4 available spaces in our 4D Theater specially designed for guests in wheelchairs.

Where can I park?
We have ample and free parking at the Odditorium.

Do you have a snack bar? 
We do not allow food or beverages in the attractions, but there are approximately 20 restaurants within a 1-mile radius of our location.

Can I take pictures? 
Yes. You may take as many pictures as you’d like.

How old do you have to be to enter by yourself? 
You must be 13 or older to be in the attractions by yourself. Anyone 12 and under must be accompanied by a parent or legal guardian.

Does the Mini-Golf cost extra? 
Yes, you can purchase a ticket at the front desk.

Wednesday, February 18, 2015

America's Historic Triangle Combo Pass

Where do I exchange my E-ticket voucher?
You will need to visit Colonial Williamsburg Visitor Center first to receive your Triangle Pass.

Is there transportation from Williamsburg to Historic Jamestown or Yorktown Battlefield?
At this time, there is no public transportation provided.

How far are these places from each other?
Colonial Williamsburg is located 10 miles east of Historic Jamestowne and 13 miles west of Yorktown Battlefield. The three historic sites are connected by the Colonial Parkway.

What is Colonial Williamsburg?
The largest living history museum in the United States, Colonial Williamsburg allows you to experience all that the Revolutionary City has to offer – including live action, theatrical performances, more than 100 vibrant gardens, 22 sites practicing 18th-century trades, personal interaction with townspeople, two museums and much more. Become a citizen of the Revolutionary City and engage with the local community and experience firsthand the daily struggles of wartime. 

How long does it take to tour the Revolutionary City?
Colonial Williamsburg offers its guests a variety of opportunities to relive the Revolutionary War period. Depending on your interests or focus, visits vary in length and activities. Guests can get a small sample of the Revolutionary City in about half a day, but plan to stay at least two or three days to enjoy the full experience.

Where can I park?
Parking is available at the Colonial Williamsburg Visitor Center. The city is just a short walk across the pedestrian bridge to the Revolutionary City or ticketed guests may also ride complimentary shuttle buses. Shuttles with wheelchair lifts are available.

What should I see?
When you arrive, start your visit at the Colonial Williamsburg Regional Visitor Center to exchange your E-ticket and pick up a free copy of “Colonial Williamsburg This Week.” This weekly program guide will show you which buildings are open and which programs offered during your visit along with a map and helpful tips.

Which buildings of the Revolutionary City can I enter?
Buildings with flags at their entrances are open to ticket holders. Not all colonial buildings are open to the public; some are privately occupied by employees of Colonial Williamsburg and their families, and some hold administrative offices.

What happens during bad weather?
Some exhibits do remain open during inclement weather while some outdoor programs are presented only when weather permits.

Can I make a reservation for a carriage or wagon ride?
Tickets are sold on the day of the ride at all Colonial Williamsburg ticket locations. Availability is limited, and tickets are sold on a first-come, first-served basis, so purchase your ticket early in the morning. Reservations are not taken in advance due to the unpredictable nature of the weather.

Are there places to eat?
From historic taverns to modern sandwich shops and bistros, the Revolutionary City and Merchants Square have plenty of choices to please all tastes. Restrooms are available, and cool drinks can be purchased throughout town.

Are there places to shop?
The Revolutionary City is complemented by convenient and unique shopping options. From home accessories to authentic reproduction 18th-century flatware and furniture—you’ll find the perfect gift, souvenir, or accent for your home.

Is the Revolutionary City accessible?
A limited number of folding wheelchairs are rented on a first-come, first-served basis from the Visitor Center. Ramps and wheelchair lifts are available at selected sites, but many buildings require a few steps.

Is there parking at Jamestown and Yorktown?
Jamestown Settlement and the Yorktown Victory Center offers free parking.

What is Yorktown Victory Center?
This center is near the battlefield where allied American and French forces won the decisive battle of the American Revolution in 1781. It features indoor exhibition galleries, an outdoor re-created Continental Army Encampment and a re-created farm.

What is Yorktown Battlefield?
This is the site of the last major battle of the American Revolutionary War. The visitor center offers an introductory film, museum with exhibits and the battlefield.

How long does it take to tour Yorktown?
Allow two to three hours.

What is Historic Jamestown?
This place allows you to walk in the footsteps of Captain John Smith and Pocahontas. You can take view artifacts and watch archaeologists uncover the remains of the 1607 James Fort.

What is Jamestown settlement?
This site offers gallery exhibits and an introductory film describing the cultures of the Powhatan Indians, Europeans and Africans who converged in 17th century Virginia. Climb aboard replicas of the three ships that sailed from England to Virginia, explore the colonist’s fort and Powhatan Village.

How long does it take to tour Jamestown?
Allow three to four hours.

Are food and beverages offered at Jamestown and Yorktown Victory Center?
Jamestown Settlement café offers soups, sandwiches and beverages. The Yorktown Victory Center offers a snack and beverage vending area with patio seating. Picnic tables are located at both Jamestown Settlement and the Yorktown Victory Center. Food and drink are not allowed inside the museums or outdoor living-history areas.

Thursday, February 12, 2015

Kings Dominion

Do you offer a non-rider admission ticket?
Kings Dominion does not offer a non-rider discount. Kings Dominion has a one-price admission as it is a multi-faceted park, not just a ride park. Live entertainment abounds at the park with fun-filled shows and roving characters and performers. The park also offers a variety of gift shops, restaurants, a waterpark that is included with park admission and much more.

What is your refund policy?
Admission tickets are non-refundable and non-exchangeable for any reason after the cancellation policy, which is 3 days prior to arrival. This includes weather related events. We do not issue rain checks. Please check local weather conditions prior to planning your visit.

What if my child is under 3 years old?
They are free!

What happens if it rains during my visit?
Most rides and attractions remain open during rain. Some attractions will close when inclement weather prohibits their safe operation, but will reopen as soon as it is safe to do so. Please enjoy a show, meal or shopping until such weather passes. Sorry, no rain checks or refunds once you have entered the park.

Am I permitted to bring my own food and beverages into the park?
For everyone's safety, guests are not permitted to bring coolers, outside food, or other drinks into Kings Dominion. Three shaded picnic areas are available in the guest parking lot. Grills and open fires are not allowed. Individuals who have special diets or need items due to a medical condition are asked to visit Guest Services located at the Front Gate for accommodation.

How do I re-enter if I have to leave the park for some reason?
Hand stamps are available at designated exit turnstiles when leaving the park.  To re-enter the parking lot, display your parking ticket on your dashboard.  There are no re-entries after 7:00 pm during Halloween Haunt.

Are wheelchairs available for rent?
Wheelchair rentals are available at the Stroller/Wheelchair Rental Center near the Main Entrance. A limited supply of motorized wheelchairs are available for rent for a fee.

Do you allow pets at Kings Dominion?
Only guide dogs and service animals are permitted in the park. Your pet may be left at the Kings Dominion Pet Care Center located outside the Front Gate during park operating hours. A $5 fee is required.

Is smoking permitted in the park?
For the comfort of our guests, smoking is prohibited except in designated smoking areas. Please note that our children’s area and Planet Snoopy are smoke-free. 

Are there places in the park to store my belongings?
Lockers are available for rent on a first-come, first-served basis near the Front Gate.  Additional lockers are available for rent in WaterWorks.

What does my admission ticket include?
Your admission to Kings Dominion includes all rides, live shows and attractions, and the Soak City Waterpark. Your admission ticket does not include three paid attractions (Grand Prix Raceway, Xtreme Flyer and Dinosaurs Alive!) or events which require a separate admission.

What is Dinosaurs Alive?
Dinosaurs Alive! at Kings Dominion features 42 life-sized, moving dinosaurs in a spectacular 6-acre forest setting.  Dinosaurs Alive is not included with park admission. A separate admission is required.

How much is parking?
Parking is $20 per vehicle for regular parking and $25 for preferred. A limited number of handicap parking spaces are available near the Front Gate on a first-come, first-served basis.

Is there anything I should bring?
Soak City Waterpark is included FREE with park admission to Kings Dominion (seasonal). Don't forget to bring appropriate swimwear.

Crayola Experience

Where can I park?
There is plenty of free parking at the Florida Mall where the Crayola Experience is located.

How long should I plan on staying there?
The average stay in our facility is more than 3 hours. Since the activities are at your own pace, you can stay as long as you would like.

What if my child is under 2 years old?
They are free!

How should the kids dress?
Crayola Experience is a fun-filled play day for your kids. So, dress for mess, not Sunday best. Most children wear play clothes when visiting the Crayola Experience.

Is re-entry allowed?
Yes. Once you purchase your admission, it is good until closing time that day. Be sure to get a hand stamp before exiting if you would like to re-enter.

Is there a souvenir shop?
Yes. Crayola Store is located on the first floor of the Crayola Experience. There you can explore an incredible selection of Crayola products as well as discover one-of-a-kind Crayola souvenirs.

Is there a place to eat lunch?
Café Crayola is located on the second floor in the attraction area. There you can purchase lunch and snacks. They serve pizza, salads, sandwiches and delicious snack items. No outside food or drinks are permitted in Café Crayola.

Is it wheelchair accessible?
Yes, all of our attractions are ADA compliant.



Wednesday, February 11, 2015

MagiQuest - Pigeon Forge

What is MagiQuest?
MagiQuest is unlike anything you have ever experienced. You begin by selecting a Magic Wand. You’ll use clues and hints to go on quests, battle dragons and embark on adventures. When you return you pick up where you left off on your last visit.

If I don’t want to play, but want to watch my child inside the Kingdom, do I have to purchase a ticket?
Yes, we offer a Magi Guide ticket type. This allows you entry into the kingdom and an Ancient Book of Wisdom, wand not included.

If I lose my wand do I have to start over?
No. MagiQuestMagic allows us to transfer a Magi's information onto a new wand at any time, thus allowing you to continue the game where you left off, no matter where you left your wand.

Where are you located?
We are located on the Parkway in Pigeon Forge.

MagiQuest - Myrtle Beach

What is MagiQuest?
MagiQuest is unlike anything you have ever experienced. You begin by selecting a Magic Wand that is yours to keep, forever! You’ll use clues and hints to go on quests, battle dragons and embark on adventures. When you return you pick up where you left off on your last visit.

If I don’t want to play, but want to watch my child inside the Kingdom, do I have to purchase a ticket?
Yes, we offer a Magi Guide (Guests without wands) ticket type. This allows you to entry into the kingdom and an Ancient Book of Wisdom, wand not included.

If I lose my wand do I have to start over?
No. MagiQuestMagic allows us to transfer a Magi's information onto a new wand at any time, thus allowing you to continue the game where you left off, no matter where you left your wand.

Can wands be rented and returned?
No. A Wand is always connected to its owner, so no wands are rented. Once you purchase a wand, it is yours to keep, forever, and you can use it each time you return to any of our Worlds and Realms.

What is dueling / what are dueling passes?
Dueling is currently only available at our Myrtle Beach and Tokyo Dome, Japan Kingdoms. In a Duel, Magi battle one another with the powers they have earned in the game. Dueling does not require time on your wand. Passes can be purchased or earned by playing the game.

Where are you located?
We are located at Broadway at the Beach between Big D Theatre and Carmike Cinema 17.

Can I bring my stroller into the kingdom area?
During peak times/seasons, strollers cannot be permitted inside the kingdom area.

Tuesday, February 10, 2015

Shepherd of the Hills Inspiration Tower

Is the tower wheelchair accessible?
Yes, they offer two glass elevators that will take you to the enclosed part of the tower. 

Is there a restroom at the tower?
Yes, on the ground floor.

Shepherd of the Hills Vigilante Ziprider

What are the age or weight requirements?
This ride is for ages 4+ and all participants must be between 75lbs to 275 lbs. Also, you must be 52 inches tall and not over 80 inches.

Can my child sit in my lap?
No, only one rider can be in the harness at a time.

Do I need to worry about breaking?
No, the breaking is automatic. Just sit back and enjoy the ride.

Is the Inspirition Tower included with my ZipRider purchase?
Yes, you can visit the tower before you ZipRide.

How many riders can go at one time?
This system offers 4 cables to allow 4 riders to race down the hill at the same time.

What are the speeds?
The speed can reach up to 50 MPH!

Does this operate in inclement weather?
No, for safety this ride may close from adverse weather conditions.

Shepherd of the Hills Trail of Lights ID 2083

Do we drive our own car?
Yes, you will drive yourself through the trail.

How long does it take to drive through the trail?
It depends, generally it takes over an hour. It really depends if you have cars in front of you.

When is the Trail of Lights open?
Around November and December for the Christmas season.

What does the "Carload" ticket mean?
It's one price for however many people can fit in one car. This does not include Passenger Vans. The maximum number of people in one carload is 8 people.

Where do I redeem my e-Ticket?
E-tickets must be redeemed at the Trail of Lights Drive-Thru booth.

Talking Rocks Cavern

How often do tours depart?
They depart about every hour.

How long is the tour?
Each guided tour is an hour long.

What is the temperature in the cavern?
It is a comfortable 62 degrees of cave air.

Can I bring my camera?
Yes.

What is included in my admission ticket?
It includes a guided admission into the cavern, SpeleoBox Maze, the Nature trail and lookout tower.

How long are the nature trails?
The Springhouse Trail” is .2 miles in length and takes approximately 10-15 minutes to complete. The Stone Pancakes” is .4 miles in length and takes approximately 20-25 minutes to complete. The “Lookout Tower” trail is another of the moderately difficult trails. It is .5 miles in length and takes about 30 minutes to complete. Your destination on this trail will take you to the 40 foot Lookout Tower. Be sure and climb to the top for a one of a kind view before you head back to the cave. The most difficult of the 4 trails is known as “The Waterfalls”. This trail is .8 miles long and takes 45 minutes to complete. Although this is the longest of our 4 trails it provides you with a visit to Lookout Tower and then down by the waterfalls.

What is Gem Mining?
You have a choice of 3 sizes of gem bags: Small bag-$5.99; Large bag-$8.99 and Emerald bag-$10.99. Should you choose the small or large bag you are guaranteed to find any one of a variety of semi-precious gems. If your choice is the Emerald Bag then your treasure will definitely include a piece of emerald. Upon purchase of your gem bag you will be given a Gem Identification Card to help you identify the type of gemstone you discover. Now you will proceed out to the sluicing troughs. Empty some of your mining rough into a screened sluice box, dip the box in the water and mine those gems! Remember sluicing is fun no matter what age you are.

Is the Mini Golf included in my admission ticket?
No, this costs extra. The Mini Golf tickets can only be purchased at the Cavern.

The Track Family Fun Parks - Branson

What are the height requirements for the rides?
  • Heavy Metal High Rise - Drivers 58" tall & up, Passengers - 36" to under 58"
  • Wild Woody - Drivers 58" tall & up, Passengers - 36" to under 58
  • The Lumberjack - Drivers 58" tall & up, Passengers - 36" to under 58
  • Road Course Track - Drivers 54" tall & up, Passengers - 36" to under 54
  • Sprint Track - Drivers 54" tall & up and a valid driver's license
  • Classic Go-Karts - Drivers 54" tall & up, Passengers - 36" to under 54 
  • Rookie Go-Karts - Drivers 48" tall & up
  • Kiddie Go-Karts -Drivers 38" tall AND 4 yrs. & up
  • Bumper Boats - 44" tall AND 6 yrs. & up & Cars 54" tall & up
  • Kids Rides - Requirements vary per ride

Monday, February 9, 2015

Branson Segway and Adventure Center

Does Branson Segway operate in inclement weather?
No, we do not operate when it is raining, snowing, or below 38 degrees.


What are the age or weight requirements?
Riders are 12+ and must weigh between 80 pounds and 275 pounds and mature enough to confidently follow instructions.


Can I ride the Segway if I'm pregnant?
We recommend that pregnant women first check with their physician, just as they would for horseback riding, skiing, or any other out-of-the-ordinary physical activity.


Any clothing requirements?
We recommend closed-toe-shoes, but that is not required.


Do I have to wear a helmet?
Yes, for your safety a helmet is required and provided by our staff.

 
Do you provide training before I ride?
Every guest is trained in both a group and one-on-one setting, and is allowed to first become acclimated to the Segway before riding on our track.


What if I have difficulties on the track?
We provide a Segway Coach who watches over and assists riders on the track.


How does one balance a Segway?
The Segway is self-balancing, and is surprisingly easy to operate.

Branson Promise Land Zoo

Approximately how long does it take to tour Branson Promise Land Zoo?
It takes at least 2 hours or more depending on how much time you spend at each exhibit.

Is the bottle feeding included in my admission ticket?
Yes, you get the opportunity to feed baby zebra, camels, watusi, goats, deer and more?! This activity is always included in your admission and offered at select times throughout the day (10am, 2pm & 6pm, subject to change).

What kind of animals will I see on the Foot Safari?
We currently have on display numerous antelope, zebra, kangaroo, big cats, medium cats, baboons, spider monkeys, lemurs, and many other groups of animals including deer, prairie dogs, capybara, porcupines and large variety of petting zoo animals like alpacas, goats, ect.

Can I feed the animals?
You can feed (with food purchased from PLZ) many of our creatures.  

Can I feed the birds in Parakeet Paradise?
Yes, each admission receives one parakeet stick for the birds. Additional parakeet sticks are available for 2/$1.

Is the Exclusive Encounter included with my admission ticket?
No, this is an additional fee. Reservations are required by calling the Zoo directly.

Wonders of Magic and WonderWorks Combo

If I purchase the WonderWorks and Wonders of Magic combo ticket do both admissions have to be used on the same day?
No, they can be used on different days. Typically, guests explore the WonderWorks exhibit and then head over to the show. 

What will I find inside WonderWorks?
It’s an indoor interactive amusement park for the mind. Fun for All Ages! Experience over 100 interactive exhibits for all ages. Special features include the World’s largest indoor ropes challenge course, lazer-tag and Pigeon Forge magic show, The Wonders of Magic, starring master magician Terry Evanswood.

How long does it take to tour the attraction?
Allow at least 3- 4 hours but spend as much time as you like. The Wonders of Magic show is about 1 1/2 hours.

Can I bring food into WonderWorks?
No, outside food and drinks are not permitted inside WonderWorks.

Can I take pictures?
You can take pictures inside. Great photo spots in WonderWorks include: The Spacesuit, Mercury Capsule, Hurricane Simulator, Rock Wall and more!

Where can I park?
Plenty of parking is provided at no charge in the WonderWorks Pigeon Forge parking lot in front of the building.

What is the best way to dress for a day at the attraction? Is there any clothing that isn't permissible?
WonderWorks is a casual, family-oriented attraction. We suggest you dress comfortably. Closed shoes are required for our ropes course. No skirts or dresses permitted on the ropes course. Please dress family friendly.

Is the attraction wheelchair accessible?
WonderWorks is equipped with elevators for wheelchairs and strollers. Handicap patrons will be seated first for the show. The theater is equipped with ramps and has no stairs.

How is seating arranged at the theater?
There is theater-style seating for 270 people. Seats are not assigned and are given on a first come, first serve basis.

Can I exit the WonderWorks attraction and return later in the day?
Yes, tickets allow unlimited fun all day, come and go as you please.

What are the height, weight or other requirements for any of the rides?
Wonder Coaster – Must be at least 48" (4') to participate. Max weight is 250 lbs.
Ropes Course – Must be at least 42" (3' 6") with an adult or 48" (4') to participate alone. Maximum height is 80" (6' 8"). Closed shoes required. Maximum weight limit is 300 pounds.
Earthquake — Must be at least 36" (3' 0")
Astronaut Training — Max height is 6' 2", minimum height is 54". Max weight is 225 lbs. Long hair must be tied up.
Rock Climbing – Closed shoes required. Minimum weight is 40 lbs and maximum weight is 250 lbs.
360 Bikes – Closed shoes required and 58" (4' 10") tall to participate. Max weight is 250 lbs.
XD Theater — Must be at least 40" (3' 4")

Does WonderWorks serve food?
Yes, at the WonderDog Café. Take a break and pull up a chair to enjoy the fresh hand tossed pizza, hot dogs, popcorn, Pepsi products and more. The show does not serve a meal.

Is there a pre-show guests should be aware of at Wonders of Magic?
No.

How early should guests arrive prior to the show?
Guests should arrive about 30 minutes prior to the start of Wonders of Magic.

Are visitors allowed to meet and greet the performers?
Yes. Audience members may meet the performers after the show.

Are cameras, audio or video recording allowed at Wonders of Magic?
No cameras or video allowed during the performance.

Is there an intermission during the show?
No.

How many rows are in the theater?
There are 11 rows.

One Day Miami Tour

How do I arrange my pick-up?
After purchase, a phone number will be listed on the E-ticket to schedule pick-up time/location. Below are the current locations offered as pick-up points (Subject to change).

Where are the pick-up points at?
Charley’s Steakhouse – 2901 Parkway Blvd, Kissimmee
Clarion Inn Lake Buena Vista – 8442 Palm Parkway, Orlando
Crossroads Plaza – Goodings Supermarket – 12521 State Road 535, Orlando
Disney’s All Star Music Hotel – 1801 W Buena Vista Drive, Lake Buena Vista
Disney Swan Hotel – 1500 Epcot Resorts Blvd, Lake Buena Vista
Doubletree Resort International – 10100 International Drive, Orlando
International Palms Hotel – 6515 International Drive, Orlando
Maingate Lakeside Hotel – 7769 West Irlo Bronson Memorial Hwy, Kissimmee
Publix Supermarket – 2945 Vineland Rd, Poinciana Place, Kissimmee
Rosen Inn International – 7600 International Drive, Orlando
Rosen Inn Pointe Orlando Hotel – 9000 International Drive, Orlando
Sheraton Four Points Hotel Studio City – 5905 International Drive, Orlando
The Big Orange Gift Shop – 5367 West Irlo Bronson Memorial Hwy, Kissimmee

What should I bring?
Please bring a printed copy of your E-ticket voucher. Also, bring a camera for pictures and wear comfortable clothing or beachwear.

City Tours of Orlando

How do I arrange my pick-up?
After purchase, a phone number will be listed on the E-ticket to schedule pick-up time/location. Below are the current locations offered as pick-up points (Subject to change).

Where are the pick-up points at?
Charley’s Steakhouse – 2901 Parkway Blvd, Kissimmee
Clarion Inn Lake Buena Vista – 8442 Palm Parkway, Orlando
Crossroads Plaza – Goodings Supermarket – 12521 State Road 535, Orlando
Disney’s All Star Music Hotel – 1801 W Buena Vista Drive, Lake Buena Vista
Disney Swan Hotel – 1500 Epcot Resorts Blvd, Lake Buena Vista
Doubletree Resort International – 10100 International Drive, Orlando
International Palms Hotel – 6515 International Drive, Orlando
Maingate Lakeside Hotel – 7769 West Irlo Bronson Memorial Hwy, Kissimmee
Publix Supermarket – 2945 Vineland Rd, Poinciana Place, Kissimmee
Rosen Inn International – 7600 International Drive, Orlando
Rosen Inn Pointe Orlando Hotel – 9000 International Drive, Orlando
Sheraton Four Points Hotel Studio City – 5905 International Drive, Orlando
The Big Orange Gift Shop – 5367 West Irlo Bronson Memorial Hwy, Kissimmee

What should I bring?
Please bring a printed copy of your E-ticket voucher. Also, bring a camera for pictures and wear comfortable clothing based on weather for a boat tour.

Saturday, February 7, 2015

Airboat Rides at Wild Florida

How do I arrange my pick-up?
After purchase, a phone number will be listed on the E-ticket to schedule pick-up time/location. Below are the current locations offered as pick-up points (Subject to change).


Where are the pick-up points at?
Charley’s Steakhouse – 2901 Parkway Blvd, Kissimmee
Clarion Inn Lake Buena Vista – 8442 Palm Parkway, Orlando
Crossroads Plaza – Goodings Supermarket – 12521 State Road 535, Orlando
Disney’s All Star Music Hotel – 1801 W Buena Vista Drive, Lake Buena Vista
Disney Swan Hotel – 1500 Epcot Resorts Blvd, Lake Buena Vista
Doubletree Resort International – 10100 International Drive, Orlando
International Palms Hotel – 6515 International Drive, Orlando
Maingate Lakeside Hotel – 7769 West Irlo Bronson Memorial Hwy, Kissimmee
Publix Supermarket – 2945 Vineland Rd, Poinciana Place, Kissimmee
Rosen Inn International – 7600 International Drive, Orlando
Rosen Inn Pointe Orlando Hotel – 9000 International Drive, Orlando
Sheraton Four Points Hotel Studio City – 5905 International Drive, Orlando
The Big Orange Gift Shop – 5367 West Irlo Bronson Memorial Hwy, Kissimmee


What should I bring?
Please bring a printed copy of your E-ticket voucher. Also, bring a camera for pictures and wear comfortable clothing based on weather for an airboat tour.


Are tours recommended for people with medical conditions?
Wild Florida Airboat Tours can accommodate people with most medical conditions and disabilities. They will assist guests with loading into the airboat for people in wheelchairs. They also have two push wheelchairs on site available to guests on a first come first serve basis.
 
What size airboats does Wild Florida offer?
They offer a small boat which can hold up to 6 people or a large boat that can hold up to 17 people.


Do the airboat tours operate in the rain?
Yes, they operate rain or shine. They provide poncho's for sale in the gift shop or recommend you dress according to the weather.

 

Clearwater Beach and Boat Tours

How do I arrange my pick-up?
After purchase, a phone number will be listed on the E-ticket to schedule pick-up time/location. Below are the current locations offered as pick-up points (Subject to change).


Where are the pick-up points at?
  • Charley’s Steakhouse – 2901 Parkway Blvd, Kissimmee
  • Clarion Inn Lake Buena Vista – 8442 Palm Parkway, Orlando
  • Crossroads Plaza – Goodings Supermarket – 12521 State Road 535, Orlando
  • Disney’s All Star Music Hotel – 1801 W Buena Vista Drive, Lake Buena Vista
  • Disney Swan Hotel – 1500 Epcot Resorts Blvd, Lake Buena Vista
  • Doubletree Resort International – 10100 International Drive, Orlando
  • International Palms Hotel – 6515 International Drive, Orlando
  • Maingate Lakeside Hotel – 7769 West Irlo Bronson Memorial Hwy, Kissimmee
  • Publix Supermarket – 2945 Vineland Rd, Poinciana Place, Kissimmee
  • Rosen Inn International – 7600 International Drive, Orlando
  • Rosen Inn Pointe Orlando Hotel – 9000 International Drive, Orland
  • Sheraton Four Points Hotel Studio City – 5905 International Drive, Orlando
  • The Big Orange Gift Shop – 5367 West Irlo Bronson Memorial Hwy, Kissimmee
What should I bring?
Please bring a printed copy of your E-ticket voucher. Also, bring a camera for pictures and wear comfortable clothes for the beach, towel, sunscreen.

One Day Miami Tour

How do I arrange my pick-up?
After purchase, a phone number will be listed on the E-ticket to schedule pick-up time/location. Below are the current locations offered as pick-up points (Subject to change).
 
Where are the pick-up points at?
Crossroads Plaza – Goodings Supermarket – 12521 State Road 535, Orlando

Disney’s All Star Music Hotel – 1801 W Buena Vista Drive, Lake Buena Vista

Doubletree Resort International – 10100 International Drive, Orlando

Maingate Lakeside Hotel – 7769 West Irlo Bronson Memorial Hwy, Kissimmee

Rosen Inn International – 7600 International Drive, Orlando

Rosen Inn Pointe Orlando Hotel – 9000 International Drive, Orlando

Sheraton Four Points Hotel Studio City – 5905 International Drive, Orlando

The Big Orange Gift Shop – 5367 West Irlo Bronson Memorial Hwy, Kissimmee
 
What should I bring?
Please bring a printed copy of your E-ticket voucher. Also, bring a camera for pictures and wear comfortable shoes for walking and swim suit.

Friday, February 6, 2015

Universal Orlando Resort Frequently Asked Questions

Can I see both parks in one day?
With two theme parks, you’ll need at least two days to experience it all. Combine with a Park-to-Park Ticket and you can enjoy the best of both parks the same day.


Will I be able to ride Hogwarts™ Express with my BASE ticket?
No. Only a Park-to-Park admission ticket will allow you to experience the magic and excitement of BOTH The Wizarding World of Harry PotterTM lands (
The Wizarding World of
Harry Potter™ – DiagonAlley™ and The Wizarding World of Harry Potter™- Hogsmeade™) PLUS the Hogwarts™ Express*.  
*Additional restrictions apply.

How does the one day season pricing tickets work?
One day ticket prices and validity vary by season: Value, Regular or Peak. Refer to the calendar in the photo gallery to see which season applies to your travel date. The 1-Park 1-Day or 2-Park 1-Day will only be valid for the admission for the season purchased. You may upgrade your ticket to a higher season by paying the difference at the gate. However, no credit will be given if a higher season ticket is used on a lower season date. This season pricing does not apply to tickets with 2+ days.

Are guests allowed to bring food or drink items into Universal Orlando Resort?
Acceptable items include bottled water, small snacks that do not require heating, any food required for medical purposes or special dietary needs and baby food and baby formula.


Can guests bring coolers into the Universal Orlando Resort?
Yes. However, they must be soft-sided insulated bag style coolers that are no larger than 8.5” wide x 6” high x 6” deep.


Do Universal Orlando tickets expire?
If you have purchased a Multi-Day ticket, the ticket expires 7 days after the date of first use. Guests activate tickets by entering their first park. If a ticket has never been used or activated, then it will not expire. However, once you redeem the voucher at the kiosk, it expires within one year. 


How does my E-Ticket work?
It’s easy! Simply take your E-Ticket to the will-call kiosk at either theme park at Universal Orlando Resort. At the kiosk machine, you must swipe a credit/debit card matching the name listed on this page for ID verification only. Enter the external ID/confirmation # and your phone # provided, both listed on this page. Matching valid photo ID required.


Are tickets transferable? Can I give them to someone else to use the remaining days?
No. Universal Orlando tickets are nontransferable and must be used by the same person on any and all days. The person who uses the ticket for the very first time must use the ticket for its entirety. Any tickets that are transferred are in violation of this restriction and are invalid for admission.


What are the parking fees at Universal Orlando Resort?
Daily Parking fees are:
Cars, Vans, Motorcycles: $25
Buses, RVs & Cars with Trailers: $30
Universal offers free parking after 6 p.m., except during Halloween Horror Nights event nights.


Are strollers and wheelchairs available to rent?
Yes. Guests can rent strollers, wheelchairs and Electric Convenience Vehicles (ECV) upon entrance to either theme park, to the left side of each park's entrance. Manual wheelchairs are also available at the Rotunda area of the parking structure. Due to limited numbers, please note that ECV Rentals are on a first-come, first-served basis and must be operated by a single person 18 years of age or older. 


We suggest you place a request in advance for ECV rentals (at least 1 week prior to your arrival). This can be done by contacting Guest Services by calling 407-224-4233.

Are lockers available to rent?
Yes. Lockers are available within each of the theme parks for guest rental for $10.00 per day, with family size lockers available at Universal Studios Florida for $15.00 per day. Guests have unlimited access to these lockers during the course of the day. 


Additional lockers are available at select attractions inside Universal Studios Florida and Universal's Islands of Adventure for $2.00 per hour, with a $20.00 per day maximum.

Lockers can be found in all three sections of Universal's Volcano Bay™. There are three different locker sizes available: mini, regular, and family ($9, $13 and $16 respectively). Lockers are available on a first-come, first-served basis and can accommodate large groups with multiple locker rentals. Please see a park attendant or concierge for assistance.

Is smoking allowed at Universal Orlando Resort?
Smoking is permitted only in designated areas. There are currently 13 smoking areas at Islands of Adventure and 12 at Universal Studios® for our guest's convenience. All other areas outside of these designated smoking areas are smoke-free.


Can I go to Halloween Horror Nights® with my daytime admission ticket?
No, Halloween Horror Nights is a separately ticketed event that requires a ticket purchase not available through Reserve Orlando.


Halloween Horror Nights is a separately ticketed event.  Event occurs rain or shine.  No rain checks or refunds.  Prices, dates, times, attractions, and entertainment subject to availability and may change without notice.  Universal elements and all related medias TM & ©2016 Universal Studios. All rights reserved.

HARRY POTTER characters, names, and related indicia are © & TM Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s19) *Additional restrictions apply. TRANSFORMERS and all related characters are trademarks of Hasbro and are used with permission. © 2019 Hasbro. All
Rights Reserved. © 2019 MARVEL. Jurassic Park TM Universal Studios/Amblin. © 2019 BMP. Universal elements and all related indicia TM & © 2019 Universal Studios. All rights reserved.

Everglades and Miami Adventure

How do I arrange my pick-up?
After purchase, a phone number will be listed on the E-ticket to schedule pick-up time/location. Below are the current locations offered as pick-up points (Subject to change).

Where are the pick-up points at?
  • Crossroads Plaza – Goodings Supermarket – 12521 State Road 535, Orlando
  • Disney’s All Star Music Hotel – 1801 W Buena Vista Drive, Lake Buena Vista
  • Doubletree Resort International – 10100 International Drive, OrlandoMaingate Lakeside Hotel – 7769 West Irlo Bronson Memorial Hwy, Kissimmee
  • Rosen Inn International – 7600 International Drive, Orlando
  • Rosen Inn Pointe Orlando Hotel – 9000 International Drive, Orlando
  • Sheraton Four Points Hotel Studio City – 5905 International Drive, Orlando
  • The Big Orange Gift Shop – 5367 West Irlo Bronson Memorial Hwy, Kissimmee

What should I bring?
Please bring a printed copy of your E-ticket voucher. Also, bring a camera for pictures and wear comfortable shoes for walking.

Ultimate Space Experience

How do I arrange my pick-up?
After purchase, a phone number will be listed on the E-ticket to schedule pick-up time/location. Below are the current locations offered as pick-up points (Subject to change).

Where are the pick-up points at?
Charley’s Steakhouse – 2901 Parkway Blvd, Kissimmee

Clarion Inn Lake Buena Vista – 8442 Palm Parkway, Orlando

Crossroads Plaza – Goodings Supermarket – 12521 State Road 535, Orlando

Disney’s All Star Music Hotel – 1801 W Buena Vista Drive, Lake Buena Vista

Disney Swan Hotel – 1500 Epcot Resorts Blvd, Lake Buena Vista

Doubletree Resort International – 10100 International Drive, Orlando

International Palms Hotel – 6515 International Drive, Orlando

Maingate Lakeside Hotel – 7769 West Irlo Bronson Memorial Hwy, Kissimmee

Publix Supermarket – 2945 Vineland Rd, Poinciana Place, Kissimmee

Rosen Inn International – 7600 International Drive, Orlando

Rosen Inn Pointe Orlando Hotel – 9000 International Drive, Orlando

Sheraton Four Points Hotel Studio City – 5905 International Drive, Orlando

The Big Orange Gift Shop – 5367 West Irlo Bronson Memorial Hwy, Kissimmee


What should I bring?
Please bring a printed copy of your E-ticket voucher. Also, bring a camera for pictures and wear comfortable shoes for walking.

Kennedy Space Center Admission with Transport

How do I arrange my pick-up?
After purchase, a phone number will be listed on the E-ticket to schedule pick-up time/location. Below are the current locations offered as pick-up points (Subject to change).

Where are the pick-up points located?
Charley’s Steakhouse – 2901 Parkway Blvd, Kissimmee
Clarion Inn Lake Buena Vista – 8442 Palm Parkway, Orlando
Crossroads Plaza – Goodings Supermarket – 12521 State Road 535, Orlando
Disney’s All Star Music Hotel – 1801 W Buena Vista Drive, Lake Buena Vista
Disney Swan Hotel – 1500 Epcot Resorts Blvd, Lake Buena Vista
Doubletree Resort International – 10100 International Drive, Orlando
International Palms Hotel – 6515 International Drive, Orlando
Maingate Lakeside Hotel – 7769 West Irlo Bronson Memorial Hwy, Kissimmee
Publix Supermarket – 2945 Vineland Rd, Poinciana Place, Kissimmee
Rosen Inn International – 7600 International Drive, Orlando
Rosen Inn Pointe Orlando Hotel – 9000 International Drive, Orlando
Sheraton Four Points Hotel Studio City – 5905 International Drive, Orlando
The Big Orange Gift Shop – 5367 West Irlo Bronson Memorial Hwy, Kissimmee

What should I bring?
Please bring a printed copy of your E-ticket voucher. Also, bring a camera for pictures and wear comfortable shoes for walking.

Kennedy Space Center & Airboat Safari with Transport

How do I arrange my pick-up?
After purchase, a phone number will be listed on the E-ticket to schedule pick-up time/location. Below are the current locations offered as pick-up points (Subject to change).

Where are the pick-up points at?
Charley’s Steakhouse – 2901 Parkway Blvd, Kissimmee

Clarion Inn Lake Buena Vista – 8442 Palm Parkway, Orlando

Crossroads Plaza – Goodings Supermarket – 12521 State Road 535, Orlando

Disney’s All Star Music Hotel – 1801 W Buena Vista Drive, Lake Buena Vista

Disney Swan Hotel – 1500 Epcot Resorts Blvd, Lake Buena Vista

Doubletree Resort International – 10100 International Drive, Orlando

International Palms Hotel – 6515 International Drive, Orlando

Maingate Lakeside Hotel – 7769 West Irlo Bronson Memorial Hwy, Kissimmee

Publix Supermarket – 2945 Vineland Rd, Poinciana Place, Kissimmee

Rosen Inn International – 7600 International Drive, Orlando

Rosen Inn Pointe Orlando Hotel – 9000 International Drive, Orlando

Sheraton Four Points Hotel Studio City – 5905 International Drive, Orlando

The Big Orange Gift Shop – 5367 West Irlo Bronson Memorial Hwy, Kissimmee


What should I bring?
Please bring a printed copy of your E-ticket voucher. Also, bring a camera for pictures and wear comfortable shoes for walking.

Dine With Astronaut at Kennedy Space Center

How do I arrange my pick-up?
After purchase, a phone number will be listed on the E-ticket to schedule pick-up time/location. Below are the current locations offered as pick-up points (Subject to change).

Where are the pick-up points at?
Charley’s Steakhouse – 2901 Parkway Blvd, Kissimmee

Clarion Inn Lake Buena Vista – 8442 Palm Parkway, Orlando

Crossroads Plaza – Goodings Supermarket – 12521 State Road 535, Orlando

Disney’s All Star Music Hotel – 1801 W Buena Vista Drive, Lake Buena Vista

Disney Swan Hotel – 1500 Epcot Resorts Blvd, Lake Buena Vista

Doubletree Resort International – 10100 International Drive, Orlando

International Palms Hotel – 6515 International Drive, Orlando

Maingate Lakeside Hotel – 7769 West Irlo Bronson Memorial Hwy, Kissimmee

Publix Supermarket – 2945 Vineland Rd, Poinciana Place, Kissimmee

Rosen Inn International – 7600 International Drive, Orlando

Rosen Inn Pointe Orlando Hotel – 9000 International Drive, Orlando

Sheraton Four Points Hotel Studio City – 5905 International Drive, Orlando

The Big Orange Gift Shop – 5367 West Irlo Bronson Memorial Hwy, Kissimmee


What should I bring?
Please bring a printed copy of your E-ticket voucher. Also, bring a camera for pictures and wear comfortable shoes for walking.



Thursday, February 5, 2015

Big Bear Rafting

Where is Big Bear Rafting located?
We are located in Hartford, which is about a 45 minute drive from Gatlinburg. You will want to arrive at least 30 minutes prior to the activity time to allow for check-in procedures. Each participant must sign a liability waiver.

What are the age and weight restrictions?
Upper Pigeon Whitewater Rafting: 8+ or 70 lbs. Lower Pigeon Scenic Family Float: 3+ years; helmet and personal floatation device (PFD) provided and required for both trips.

What if the weather is bad?
We run river trips rain or shine. Our simple philosophy is “you’re going to get wet regardless of the weather.” We have gear available if Mother Nature is enhancing our day. Tennessee traditionally has hot and humid summers, but the old saying goes: “if you don’t like the weather in East Tennessee, just give a minute and it will change.”

What should I wear?
Foot protection is required. You will need old shoes or secure shoes that go around your ankle. Flip flops, bare feet and crocs are not allowed on the river. You will get wet! Bring a change of clothes, shoes and a towel for after the trip. Mountain weather is unpredictable, so come prepared for anything. In the summer, we recommend shorts, a T-shirt, a hat, and sunscreen. In the spring, when it is cold, wool and Polypropylene, or other synthetic materials are recommended. Cotton is not recommended because it will rob the body of heat and restricts movement when it is wet.

Do I need previous experience?
Whitewater River Rafting on the Pigeon River is perfect for beginners and requires no previous experience.

How safe is it?
There are inherent risks involved with whitewater river rafting that everyone should evaluate before getting on the river. Big Bear has an outstanding safety record due to the requirements we place on our guides and equipment to perform to a high standard. Each guide has a minimum of First Aid and CPR; as well as extensive training in all aspects of river guiding and rescue. Many of our guides hold certification as Wilderness First Responders. All trips are equipped with First Aid kits and river rescue equipment. You will receive coast guard approved flotation devices and all the on river gear needed, along with an extensive safety talk prior to trip departure. We strive to give a fun, exciting, and safe trip to all our guests!

Will there be photos?
We offer professional grade photos of every raft on every trip, usually 10-15 shots of each raft. Immediately following your trip all photos will be on display and offered for sale on a photo CD. We also encourage you to bring a waterproof camera to record your journey if you so choose.

How many to a raft?
Our Raft Trips run in our 13’ self-bailing paddle rafts. These rafts can hold up to 7 guests plus your guide. Everyone paddles while your guide commands & steers from the stern of the raft.

What do I do with my valuables?
We don’t recommend bringing any valuables on the trip as they are subject to getting wet or lost. There is no need for any money while on the river. Just lock everything in your car. We will provide a safe place to store your car keys. We cannot assume responsibility for property loss or damage.

Do I need to know how to swim?
You are not required to know how to swim for our Upper Pigeon Whitewater River Rafting Trip. However, you will get splashed so if you are afraid of the water, we would recommend reserving a Lower Scenic Rafting Trip. Please notify your guide if you are a non-swimmer.

Can I bring my pet?
Pets are not permitted on any of the trips.



Adventure America Zipline Canopy Tours

What is a Canopy Tour?
Canopy Tours are guided experiences using ziplines and bridges to travel through the trees. Natural interpretation, a sensation of flying, gaining a new perspective on trees and terrain, thrilling personal challenge and group interaction are all part of a canopy tour. Rangers lead groups of 8 to 10 people on an aerial trek while providing instruction, giving assistance and sharing stories, taking time to enjoy new vistas.

What is the difference between Canopy Tour and a Zipline?
Canopy Tours are designed in the trees and around nature for adventure, education, beauty and for participant involvement. There will most often be between 10 and 17 elements including ziplines, tree platforms, bridges, stairs and sometimes rappels woven together into a complete experience in a special environment. Ziplines are often shorter “thrill rides” with fewer elements, less learning, less participant involvement and often traverse open fields with little sun protection and sometimes simply cross over parking lots.

Is zipping really safe?
Canopy Tours are designed with safety in mind. Certified builders, engineering and regular inspections are a part of all our courses. ACCT standards are used in construction, inspections and training of staff. When participating in any adventure sport is up to you to listen, learn and follow instruction. Your participation in your own safety is critical to your well being.  Arial activities like most outdoor adventures are safest when you stay alert, follow instruction and enjoy the experience.

Wildwater Ltd. has been in business for 30 years and has maintained an excellent safety record. Our Team Members go through extensive training before being "checked out" as a trained guide. All of our guides are trained in CPR and First Aid with many being trained in Advanced Wilderness First Aid as well. Wildwater takes pride in providing our guests with a quality trip that is both safe and enjoyable on the river. However, due to the nature of whitewater rafting and other associated activities, Wildwater Ltd. and its affiliates assume no responsibility for personal safety or loss of personal property. All participants are required to complete a personal liability and photo release form before their trip.

What if I’m afraid of heights?
Join the crowd; most of us are afraid of heights and that is part of what makes Canopy Tours fun, exciting and challenging. We will start with basic instruction and practice before tackling any of the big stuff.

What if I cannot swim?
Many rafters cannot swim but you should be comfortable in water. On all trips, Coast Guard-approved life jackets are provided and must be worn. On advanced trips it is recommended that you have basic swimming skills. In general you should be comfortable in water and all rafters should be able to follow directions.

Do I need to be physically fit?
No, as long as you are less than 250 pounds, you are good to go.  On most courses there will be stairs and or hills to climb, you must evaluate your own ability to climb stairs and walk on uneven terrain.  On the Pigeon River Canopy Tour their is a very long set of stairs called the Stairway to Heaven, the climb is long but the final zipline payoff is huge.

For rafting, Participation is required on all of Wildwater Ltd.'s trips - you must paddle. You do not need to be an athlete, however a good physical condition is recommended. Life jacket limitations are a maximum girth of 52". For any medical conditions that may be affected by strenuous activity please consult your doctor. IF YOU ARE PREGNANT, YOU WILL NOT BE ALLOWED TO PARTICIPATE!

What do I wear?
You will be outside for a couple hours with the ziplining. Dress appropriately for the expected weather. Personal safety harnesses will have straps that go around your upper thighs, so longer shorts are advisable. Straps over the shoulders are more comfortable if you have a collared shirt.  Ball caps are not permitted since they restrict vision and make for a poor helmet fit. Beanies in cold weather are appropriate, fit under helmets well and will help keep you warm. Sunglasses or any glasses with a strap are fine. Jewelry should generally be removed and left in your locked car. Empty your pockets for a better harness fit and for comfort. Long hair should be pulled back and restrained.

For rafting in the summer, shorts and a bathing suit and shoes that will stay on your feet are recommended. For the spring and the fall we recommend layering with synthetics such as fleece or polypropylene.

What happens if there is bad weather?
We go rain or shine. Dress appropriately for the expected weather. In the case of high winds or lightning we will delay, cancel or cut a trip short. If the water levels on any of the rivers exceeds safe levels, trips may be cancelled or relocated to another river.

What factors determine the age/weight requirements?
Do to the nature of following instruction, predicting behavior and general height issues we require all participants be 10 years or older.  Weight has a large impact on traveling speeds; lighter people will travel slower and may not make it to the end, larger people will travel faster and have to brake more while zipping.  Harnesses and cables are rated for large weights but traveling speed and control can be a big issue for heavier people. Ages 10 or older for Canopy Tours; Weight must be between 70 and 250 pounds for Canopy Tours.

With rafting, does the child have enough size or body fat to have control of their body in icy water? Can the child rescue themselves or will the parents be so concerned about a young child they put their own health at risk? The determining factors usually revolve around the likelihood of a flip or swim and at what age a child listens to and understands instructions.