How long does it take to tour the Odditorium?
Anywhere from 1 to 2 and half hours.
Can I take pictures?
Yes, you can take pictures.
Where can I park?
You can park in the parking lot right at our location.
Is the Odditorium wheelchair accessible?
Yes, we are ADA compliant.
Does the Laserace, 7D Moving Theater and Mirror Maze cost extra?
Yes, these do cost extra and can be purchased directly at the attraction.
Tuesday, March 31, 2015
Gulf World Marine Park
Are the shows included with my admission ticket?
Yes, all the daily presentations and exhibits are included in one all day price.
How much is parking?
Parking is free onsite.
How long does it take to tour Gulf World Marine Park?
It takes about 3 to 4 hours to see all the shows and explore exhibits, however you are welcome to stay longer.
Are strollers or wheelchairs available?
Yes, we offer both complementary on a first come first serve basis.
Is outside food or drink allowed?
No, it is not allowed. We do offer a snack bar available while visiting the park.
Can I bring my pet?
No, only service animals are allowed in the park.
Can I leave and return the same day?
Yes, you are welcome to leave the park and return the same day with your hand stamped or your receipt.
Yes, all the daily presentations and exhibits are included in one all day price.
How much is parking?
Parking is free onsite.
How long does it take to tour Gulf World Marine Park?
It takes about 3 to 4 hours to see all the shows and explore exhibits, however you are welcome to stay longer.
Are strollers or wheelchairs available?
Yes, we offer both complementary on a first come first serve basis.
Is outside food or drink allowed?
No, it is not allowed. We do offer a snack bar available while visiting the park.
Can I bring my pet?
No, only service animals are allowed in the park.
Can I leave and return the same day?
Yes, you are welcome to leave the park and return the same day with your hand stamped or your receipt.
Paradise Adventures
Do the crew members & captain accept tips?
Yes they do! Our crew members and captain work in the service industry and tips are GREATLY appreciated! If you have a great time, please show your gratuity and tip the crew.
During winter months, is there any wind or rain protection on board?
Yes, we have a covered area available around our Bar Area that offers protection from the wind and rain and has plenty of seating for our guests.
Will food and drinks be available for purchase on the boat?
We have a stocked bar on the boat that will accept credit cards and cash. We will have snacks, beer, wine, liquor, specialty drinks, water and non-alcoholic beverages available for purchase.
Are we allowed to bring personal coolers on board?
Unfortunately, due to limited space available on board, we ask that no additional coolers be brought on board during any of the trips.
What items should we bring while taking the all day trip to “Paradise Island”?
You should make sure you have adequate sunscreen, towels, headgear/hats and sunglasses. We have all of these items for sale in our gift shop if you happen to forget anything.
What type of shoes should we wear on the boat?
Please wear only flat shoes on the boat. Flip flops or boat shoes are preferred. For your safety, no heels are allowed on the boat.
What type of sun tanning products are allowed?
Absolutely no oils of any kind are allowed. It makes the boat extremely slippery. Lotions and creams are fine.
Yes they do! Our crew members and captain work in the service industry and tips are GREATLY appreciated! If you have a great time, please show your gratuity and tip the crew.
During winter months, is there any wind or rain protection on board?
Yes, we have a covered area available around our Bar Area that offers protection from the wind and rain and has plenty of seating for our guests.
Will food and drinks be available for purchase on the boat?
We have a stocked bar on the boat that will accept credit cards and cash. We will have snacks, beer, wine, liquor, specialty drinks, water and non-alcoholic beverages available for purchase.
Are we allowed to bring personal coolers on board?
Unfortunately, due to limited space available on board, we ask that no additional coolers be brought on board during any of the trips.
What items should we bring while taking the all day trip to “Paradise Island”?
You should make sure you have adequate sunscreen, towels, headgear/hats and sunglasses. We have all of these items for sale in our gift shop if you happen to forget anything.
What type of shoes should we wear on the boat?
Please wear only flat shoes on the boat. Flip flops or boat shoes are preferred. For your safety, no heels are allowed on the boat.
What type of sun tanning products are allowed?
Absolutely no oils of any kind are allowed. It makes the boat extremely slippery. Lotions and creams are fine.
WonderWorks Panama City Beach
What are WonderWorks operating hours?
WonderWorks's standard operating hours are Sunday - Friday 10 a.m. to 7 p.m., and Saturday 10 a.m. to 9 p.m. Closing hours may vary and subject to change.
What will I find inside WonderWorks?
WonderWorks is an indoor interactive amusement park for the mind. Fun for All Ages! Experience over 100 interactive exhibits. Special features include the indoor ropes challenge course and laser tag.
How long does it take to tour the attraction?
Allow at least 3- 4 hours but spend as much time as you like.
Can I bring food into WonderWorks?
No, outside food and drinks are not permitted inside WonderWorks.
Can I take pictures?
You can take pictures inside. Great photo spots in WonderWorks Panama City Beach include: The Spacesuit, The Floating Circuit Head, Mercury Capsule, Hurricane Simulator, and more!
Where can I park?
Plenty of free parking is provided on site.
What is the best way to dress for a day at the WonderWorks? Is there any clothing that isn't permissible?
WonderWorks is a casual, family-oriented attraction. We suggest you dress comfortably. Closed-toed shoes are required for the ropes course. No skirts or dresses permitted on the ropes course. Please dress family friendly.
Is the attraction wheelchair accessible?
WonderWorks is equipped with elevators for wheelchairs and strollers.
What is the minimum age requirement for unaccompanied children to enter WonderWorks?
Children under age 14 must be accompanied by a guest age 14 or older to enter WonderWorks.
Can I exit the attraction and return later in the day?
Yes, tickets allow unlimited fun all day, come and go as you please.
Are there any height, weight or other requirements for any of the rides?
Wonder Coasters - Must be at least 48” ( 4′ ) or 42″ with an adult to participate. Combined weight of both riders cannot exceed 500 lbs. There cannot be more than 100 lbs difference between riders on a single simulator.
Ropes Course – Must be at least 42″ ( 3’6″ ) with an adult or 48″ ( 4′ ) to participate alone. Maximum height is 80″ ( 6’8” ). Closed shoes required. Maximum weight limit is 300 pounds.
360 Bikes - Closed-toed shoes required. and 52” ( 4’10″ ) tall to participate.
Does WonderWorks serve food?
Yes, at the Snack Shack. This café features fun foods like pizza, hot dogs, nachos, pretzels, popcorn and coke products.
WonderWorks's standard operating hours are Sunday - Friday 10 a.m. to 7 p.m., and Saturday 10 a.m. to 9 p.m. Closing hours may vary and subject to change.
What will I find inside WonderWorks?
WonderWorks is an indoor interactive amusement park for the mind. Fun for All Ages! Experience over 100 interactive exhibits. Special features include the indoor ropes challenge course and laser tag.
How long does it take to tour the attraction?
Allow at least 3- 4 hours but spend as much time as you like.
Can I bring food into WonderWorks?
No, outside food and drinks are not permitted inside WonderWorks.
Can I take pictures?
You can take pictures inside. Great photo spots in WonderWorks Panama City Beach include: The Spacesuit, The Floating Circuit Head, Mercury Capsule, Hurricane Simulator, and more!
Where can I park?
Plenty of free parking is provided on site.
What is the best way to dress for a day at the WonderWorks? Is there any clothing that isn't permissible?
WonderWorks is a casual, family-oriented attraction. We suggest you dress comfortably. Closed-toed shoes are required for the ropes course. No skirts or dresses permitted on the ropes course. Please dress family friendly.
Is the attraction wheelchair accessible?
WonderWorks is equipped with elevators for wheelchairs and strollers.
What is the minimum age requirement for unaccompanied children to enter WonderWorks?
Children under age 14 must be accompanied by a guest age 14 or older to enter WonderWorks.
Can I exit the attraction and return later in the day?
Yes, tickets allow unlimited fun all day, come and go as you please.
Are there any height, weight or other requirements for any of the rides?
Wonder Coasters - Must be at least 48” ( 4′ ) or 42″ with an adult to participate. Combined weight of both riders cannot exceed 500 lbs. There cannot be more than 100 lbs difference between riders on a single simulator.
Ropes Course – Must be at least 42″ ( 3’6″ ) with an adult or 48″ ( 4′ ) to participate alone. Maximum height is 80″ ( 6’8” ). Closed shoes required. Maximum weight limit is 300 pounds.
360 Bikes - Closed-toed shoes required. and 52” ( 4’10″ ) tall to participate.
Does WonderWorks serve food?
Yes, at the Snack Shack. This café features fun foods like pizza, hot dogs, nachos, pretzels, popcorn and coke products.
Villa Zorayda Museum
Do you offer audio tours?
Yes, self guided audio tours are available in English, Spanish and French. Prices for the audio tours are $10.
Is there parking?
Yes, located in St. Augustine’s Historic District visitors receive FREE PARKING while visiting the museum (one vehicle maximum).
When is the last admission time?
From Monday through Saturday, the last admission time is 4:30pm; the museum closes at 5pm. On Sunday, the museum closes at 4pm.
Yes, self guided audio tours are available in English, Spanish and French. Prices for the audio tours are $10.
Is there parking?
Yes, located in St. Augustine’s Historic District visitors receive FREE PARKING while visiting the museum (one vehicle maximum).
When is the last admission time?
From Monday through Saturday, the last admission time is 4:30pm; the museum closes at 5pm. On Sunday, the museum closes at 4pm.
Monday, March 30, 2015
St. Augustine Hop-on Hop-off Sightseeing Tour
What does your tour consist of and how long does it take?
The Old Town Trolley Tour is a 70 minute, narrated historic tour of downtown St Augustine. The trolley tour features 23 stops where guests can get on and off to shop, dine or sightsee. We cover 100 points of interest during our tour. Your ticket is good for three consecutive days and includes FREE admission to St. Augustine History Museum. Our expert guides are licensed by the city and extensively trained.
How often do the trolleys come to each stop?
Our Trolleys come by every 15 to 20 minutes, though times may vary slightly due to traffic conditions.
Where does the tour begin?
Our Old Town Trolley depot is located at 167 San Marco Avenue at the Authentic Old Jail, just north of downtown. There is plenty of free parking here.
What is at each trolley stop?
#1 – The Old Jail, St. Augustine History Museum, Gator Bob’s Trading Post, Oldest Store Museum Experience, Free Parking.
#2 – Old Town Trolley Welcome Center
#3 – Visitor Information Center
#4 – Old Drug Store, Potter’s Wax Musuem, Tolomato Cemetery
#5 – City Gates, Oldest Wooden School House, St. George Street, Ripley’s Believe it or Not, Old Drug Store, Ghosts & Gravestones, Potter’s Wax Museum
#6 – Spanish Quarter, Castillo de San Marcos, Pirate & Treasure Museum
#7 – Bay View at the Best Western, Carriage Rides
#8 – Hypolita & St. George Street Historic Walking Mall
#9 – Flagler Memorial Presbyterian Church, Ancient City Baptist Church, Grace United Methodist Church
#10 – Villa Zorayda Museum
#11 – Lightner Museum, Flagler College, Dow Museum of Historic Homes
#12 – St Augustine Distillery
#13 – San Sebastian Winery
#14 – Whetstone’s Chocolate Factory
#15 – Plaza de la Constitucion, Government House, Cathedral Basilica of St. Augustine
#16 – Spanish Military Hospital Museum, Ximenez-Fatio House, Beach Bus Stop, Scenic Cruise, Schooner Freedom, The Black Raven, El Conquistador
#17 – Oldest House, Fernando-Lambias House
#18 – Castillo de San Marcos
#19 – Ripley’s Believe it or Not!
#20 – Old Town Trolley Welcome Center, Dining and Shopping, Ghost and Gravestones
#21 – Mission of Nombre De Dios, Shrine of Our Lady of La Leche
#22 – The Old Senator, Howard Johnson
#23 – Fountain of Youth
Are the trolleys handicap accessible?
Yes, we do have two wheelchair accessible trolleys. A person needing these trolleys can only board and exit the trolley at our main depot. Call in advance to see what time the handicap accessible trolley departs.
What is the last tour of the day?
The last tour of the day is at 4:30 P.M. from the Authentic Old Jail.
Can I bring my stroller on board the trolley?
Yes, we can accommodate strollers but they must be collapsible and will be stored up front with the conductor. Strollers in the aisle ways would constitute a safety hazard.
Are dogs allowed on your trolleys?
Assistance animals, such as seeing-eye dogs, are the only animals that are allowed on board the trolleys.
The Old Town Trolley Tour is a 70 minute, narrated historic tour of downtown St Augustine. The trolley tour features 23 stops where guests can get on and off to shop, dine or sightsee. We cover 100 points of interest during our tour. Your ticket is good for three consecutive days and includes FREE admission to St. Augustine History Museum. Our expert guides are licensed by the city and extensively trained.
How often do the trolleys come to each stop?
Our Trolleys come by every 15 to 20 minutes, though times may vary slightly due to traffic conditions.
Where does the tour begin?
Our Old Town Trolley depot is located at 167 San Marco Avenue at the Authentic Old Jail, just north of downtown. There is plenty of free parking here.
What is at each trolley stop?
#1 – The Old Jail, St. Augustine History Museum, Gator Bob’s Trading Post, Oldest Store Museum Experience, Free Parking.
#2 – Old Town Trolley Welcome Center
#3 – Visitor Information Center
#4 – Old Drug Store, Potter’s Wax Musuem, Tolomato Cemetery
#5 – City Gates, Oldest Wooden School House, St. George Street, Ripley’s Believe it or Not, Old Drug Store, Ghosts & Gravestones, Potter’s Wax Museum
#6 – Spanish Quarter, Castillo de San Marcos, Pirate & Treasure Museum
#7 – Bay View at the Best Western, Carriage Rides
#8 – Hypolita & St. George Street Historic Walking Mall
#9 – Flagler Memorial Presbyterian Church, Ancient City Baptist Church, Grace United Methodist Church
#10 – Villa Zorayda Museum
#11 – Lightner Museum, Flagler College, Dow Museum of Historic Homes
#12 – St Augustine Distillery
#13 – San Sebastian Winery
#14 – Whetstone’s Chocolate Factory
#15 – Plaza de la Constitucion, Government House, Cathedral Basilica of St. Augustine
#16 – Spanish Military Hospital Museum, Ximenez-Fatio House, Beach Bus Stop, Scenic Cruise, Schooner Freedom, The Black Raven, El Conquistador
#17 – Oldest House, Fernando-Lambias House
#18 – Castillo de San Marcos
#19 – Ripley’s Believe it or Not!
#20 – Old Town Trolley Welcome Center, Dining and Shopping, Ghost and Gravestones
#21 – Mission of Nombre De Dios, Shrine of Our Lady of La Leche
#22 – The Old Senator, Howard Johnson
#23 – Fountain of Youth
Are the trolleys handicap accessible?
Yes, we do have two wheelchair accessible trolleys. A person needing these trolleys can only board and exit the trolley at our main depot. Call in advance to see what time the handicap accessible trolley departs.
What is the last tour of the day?
The last tour of the day is at 4:30 P.M. from the Authentic Old Jail.
Can I bring my stroller on board the trolley?
Yes, we can accommodate strollers but they must be collapsible and will be stored up front with the conductor. Strollers in the aisle ways would constitute a safety hazard.
Are dogs allowed on your trolleys?
Assistance animals, such as seeing-eye dogs, are the only animals that are allowed on board the trolleys.
Ripley's Ghost Train Adventure
Where do the tours depart for the Ghost Train Adventure?
Tours begin at 8pm, please arrive 15-30 minutes prior to exchange your voucher. The Ripley’s Ghost Parlor is adjacent to castle entrance.
Where can I park?
FREE Parking is available.
How long is the Ghost Train Adventure?
This is a 90 minute tour.
Where are the Ghost Train stop points?
You’ll visit a real 16th century Timucuan Indian Burial ground, now known as the Fountain of Youth, AND the old Fairbanks Plantation, future site of the St. Augustine Haunted History Museum.
How many people experience paranormal stuff?
Count the legs of all the people around you and divide by two. That’s how many different opinions you’re bound to receive concerning what is paranormal or what is an experience. Here’s a simple way to narrow it down: Humans have five senses. But many people believe that certain energies are all around us, all the time, existing in a realm which is undetectable by these senses.
Are these meters real?
EMF meters are used by carpenters and electricians to find Electro-Magnetic Fields, hence the name. Live wire might be a great song by AC/DC, but it’s a real bad thing to drill into. Any steady flow of electrical current will be detected and shown as a steady level of light on your meter, but a quick burst of energy will trigger a quick burst of light. Many paranormal investigators believe such a burst is energy given off by a spirit. Our K-II meters are the same ones often used by the T.A.P.S. crew on TV’s “Ghost Hunters”. We like ‘em ‘cause they light up real nice in the dark.
Should I use the flash on my camera?
Yes. Flash will not affect the appearance of energy orbs or ribbons.
What is the times for the Red Train Tour?
If you buy the combo ticket, our Red Trains are on the road at 8:30 a.m. and run continuous loops along our 24 stops until about 5 p.m. Please plan to start your tour by 4:30 pm to be sure you get back to your starting point.
Are there any restrictions? What about wheelchairs?
Our Red Trains require our guests to take one step approximately 13” off the ground. Fold-up wheelchairs and collapsible walking aids may be taken on the train, but guests must board under their own power.
What happens if it rains?
During inclement weather, our Red Train conductors will provide free ponchos for our guests. Our Red Trains will be pulled off the roads and will be directed to the safest location should extreme and dangerous weather conditions arise.
What if I’m only riding for one day?
All of our tickets for the Red Train are valid for 3 consecutive days from date of purchase.
When does the Ripley’s Haunted Castle Tour begin?
Typically it starts at 8pm, we suggest arriving 10-20 minutes prior.
Is the Haunted Castle good for children?
This tour may not be appropriate for children under 8 years old.
Is the Haunted Castle a walking tour?
Yes, you will walk through the castle. We suggest taking pictures and using the EMF meters to detect paranormal activity!
Tours begin at 8pm, please arrive 15-30 minutes prior to exchange your voucher. The Ripley’s Ghost Parlor is adjacent to castle entrance.
Where can I park?
FREE Parking is available.
How long is the Ghost Train Adventure?
This is a 90 minute tour.
Where are the Ghost Train stop points?
You’ll visit a real 16th century Timucuan Indian Burial ground, now known as the Fountain of Youth, AND the old Fairbanks Plantation, future site of the St. Augustine Haunted History Museum.
How many people experience paranormal stuff?
Count the legs of all the people around you and divide by two. That’s how many different opinions you’re bound to receive concerning what is paranormal or what is an experience. Here’s a simple way to narrow it down: Humans have five senses. But many people believe that certain energies are all around us, all the time, existing in a realm which is undetectable by these senses.
Are these meters real?
EMF meters are used by carpenters and electricians to find Electro-Magnetic Fields, hence the name. Live wire might be a great song by AC/DC, but it’s a real bad thing to drill into. Any steady flow of electrical current will be detected and shown as a steady level of light on your meter, but a quick burst of energy will trigger a quick burst of light. Many paranormal investigators believe such a burst is energy given off by a spirit. Our K-II meters are the same ones often used by the T.A.P.S. crew on TV’s “Ghost Hunters”. We like ‘em ‘cause they light up real nice in the dark.
Should I use the flash on my camera?
Yes. Flash will not affect the appearance of energy orbs or ribbons.
What is the times for the Red Train Tour?
If you buy the combo ticket, our Red Trains are on the road at 8:30 a.m. and run continuous loops along our 24 stops until about 5 p.m. Please plan to start your tour by 4:30 pm to be sure you get back to your starting point.
Are there any restrictions? What about wheelchairs?
Our Red Trains require our guests to take one step approximately 13” off the ground. Fold-up wheelchairs and collapsible walking aids may be taken on the train, but guests must board under their own power.
What happens if it rains?
During inclement weather, our Red Train conductors will provide free ponchos for our guests. Our Red Trains will be pulled off the roads and will be directed to the safest location should extreme and dangerous weather conditions arise.
What if I’m only riding for one day?
All of our tickets for the Red Train are valid for 3 consecutive days from date of purchase.
When does the Ripley’s Haunted Castle Tour begin?
Typically it starts at 8pm, we suggest arriving 10-20 minutes prior.
Is the Haunted Castle good for children?
This tour may not be appropriate for children under 8 years old.
Is the Haunted Castle a walking tour?
Yes, you will walk through the castle. We suggest taking pictures and using the EMF meters to detect paranormal activity!
Ripley's Red Sightseeing Trains
Where do the tours start for the Red Train?
Tours begin at the Red Train Tour Station to exchange your voucher for the train pass.
When are the times for the Red Train tour?
Our Red Trains are on the road at 8:30 a.m. and run continuous loops along our 24 stops until about 5 p.m. Please plan to start your tour by 4:30 pm to be sure you get back to your starting point.
Where can I park?
FREE Parking is available at our Red Train station.
How often do the trains come by?
The Sightseeing Trains come by every 15 to 20 minutes at each of our 24 locations. One continuous, fully narrated tour completes the 24-stop loop in about 80-90 minutes.
Where are the Red Train stop points?
They will stop at: Welcome Center Train Station, Old Sugar Mill, Parking & Visitos Ctr, City Gates Train Station, St. George Street, Middle of St. George Street, Flagler Memorial Presbyterian, San Sebastian Winery, Whetstone Chocolate Factory, Flagler College & Villa Zorayda, The Lightner Museum, The Dow Museum, City Plaza, Spanish Military Hospital & Aviles St, The Oldest House, City Marina & Bayfront Golf, Castillo de San Marcos, Ripley’s Believe it or Not! Museum, Mission Nombre de Dios, The Old Senator, Fountain of Youth, The Old Jail, Fort Menendez and Fatio House Museum.
Can I bring my dog?
We do allow small dogs under 15 pounds as long as they do not disturb the tour and of course, service and guide animals certified under ADA guidelines.
Are there any restrictions? What about wheelchairs?
Our Red Trains require our guests to take one step approximately 13” off the ground. Fold-up wheelchairs and collapsible walking aids may be taken on the train, but guests must board under their own power.
What happens if it rains?
During inclement weather, our Red Train conductors will provide free ponchos for our guests. Our Red Trains will be pulled off the roads and will be directed to the safest location should extreme and dangerous weather conditions arise.
What if I’m only riding for one day?
All of our tickets for the Red Train are valid for 3 consecutive days from date of purchase.
What if I need a bathroom break?
Most of our 24 stops have public restroom facilities within a short walk. Return to your Red Train stop and another train will be by in about 15-20 minutes to pick you up and continue the tour.
What if I’m hungry and want to find a place to eat?
Many of the Red Train stops are within a short walk to dining establishments, especially Historic St. George Street, stop 5 and 7. Don’t hesitate to ask your Train conductor or check our tour map now so you can make a plan for lunch. Return to your Red Train stop afterwards and another train will be by in 15-20 minutes to pick you up and continue your tour.
If I buy the combo ticket with Ripley’s Believe it or Not! Museum is this stop on the Red Train tour?
Yes, you can get off at the Ripley’s Believe it or Not! during your Red Train tour.
When does the Ghost Train start?
Typically it starts around 8pm. We suggest you arrive 15 minutes prior to your departure time.
When does the Ripley’s Haunted Castle Tour begin?
Typically it starts around 8 to 8:30pm, we suggest arriving 10-20 minutes prior.
Is the Haunted Castle good for children?
This tour may not be appropriate for children under 8 years old.
Is the Haunted Castle a walking tour?
Yes, you will walk through the castle. We suggest taking pictures and using the EMF meters to detect paranormal activity!
Tours begin at the Red Train Tour Station to exchange your voucher for the train pass.
When are the times for the Red Train tour?
Our Red Trains are on the road at 8:30 a.m. and run continuous loops along our 24 stops until about 5 p.m. Please plan to start your tour by 4:30 pm to be sure you get back to your starting point.
Where can I park?
FREE Parking is available at our Red Train station.
How often do the trains come by?
The Sightseeing Trains come by every 15 to 20 minutes at each of our 24 locations. One continuous, fully narrated tour completes the 24-stop loop in about 80-90 minutes.
Where are the Red Train stop points?
They will stop at: Welcome Center Train Station, Old Sugar Mill, Parking & Visitos Ctr, City Gates Train Station, St. George Street, Middle of St. George Street, Flagler Memorial Presbyterian, San Sebastian Winery, Whetstone Chocolate Factory, Flagler College & Villa Zorayda, The Lightner Museum, The Dow Museum, City Plaza, Spanish Military Hospital & Aviles St, The Oldest House, City Marina & Bayfront Golf, Castillo de San Marcos, Ripley’s Believe it or Not! Museum, Mission Nombre de Dios, The Old Senator, Fountain of Youth, The Old Jail, Fort Menendez and Fatio House Museum.
Can I bring my dog?
We do allow small dogs under 15 pounds as long as they do not disturb the tour and of course, service and guide animals certified under ADA guidelines.
Are there any restrictions? What about wheelchairs?
Our Red Trains require our guests to take one step approximately 13” off the ground. Fold-up wheelchairs and collapsible walking aids may be taken on the train, but guests must board under their own power.
What happens if it rains?
During inclement weather, our Red Train conductors will provide free ponchos for our guests. Our Red Trains will be pulled off the roads and will be directed to the safest location should extreme and dangerous weather conditions arise.
What if I’m only riding for one day?
All of our tickets for the Red Train are valid for 3 consecutive days from date of purchase.
What if I need a bathroom break?
Most of our 24 stops have public restroom facilities within a short walk. Return to your Red Train stop and another train will be by in about 15-20 minutes to pick you up and continue the tour.
What if I’m hungry and want to find a place to eat?
Many of the Red Train stops are within a short walk to dining establishments, especially Historic St. George Street, stop 5 and 7. Don’t hesitate to ask your Train conductor or check our tour map now so you can make a plan for lunch. Return to your Red Train stop afterwards and another train will be by in 15-20 minutes to pick you up and continue your tour.
If I buy the combo ticket with Ripley’s Believe it or Not! Museum is this stop on the Red Train tour?
Yes, you can get off at the Ripley’s Believe it or Not! during your Red Train tour.
When does the Ghost Train start?
Typically it starts around 8pm. We suggest you arrive 15 minutes prior to your departure time.
When does the Ripley’s Haunted Castle Tour begin?
Typically it starts around 8 to 8:30pm, we suggest arriving 10-20 minutes prior.
Is the Haunted Castle good for children?
This tour may not be appropriate for children under 8 years old.
Is the Haunted Castle a walking tour?
Yes, you will walk through the castle. We suggest taking pictures and using the EMF meters to detect paranormal activity!
Ripley's Believe it or Not! St Augustine
How long does it take to tour the Odditorium?
Ours is a self-guided tour so you can go through as quickly or slowly as you need to! If you like to take your time and learn the history and back story of our exhibits, we would suggest at least 2 hours. If you prefer to view the oddities and play with our interactive exhibits, you can get through in closer to an hour.
Are cameras allowed?
Yes.
Is there parking?
We have plenty of free parking at the Odditorium for our guest. There is a three hour limit on holiday and busy weekends.
Is the Odditorium wheelchair accessible?
Yes.
Does the Sightseeing Train stop at Ripley’s?
Yes it does.
Ours is a self-guided tour so you can go through as quickly or slowly as you need to! If you like to take your time and learn the history and back story of our exhibits, we would suggest at least 2 hours. If you prefer to view the oddities and play with our interactive exhibits, you can get through in closer to an hour.
Are cameras allowed?
Yes.
Is there parking?
We have plenty of free parking at the Odditorium for our guest. There is a three hour limit on holiday and busy weekends.
Is the Odditorium wheelchair accessible?
Yes.
Does the Sightseeing Train stop at Ripley’s?
Yes it does.
St. Augustine Creepy Crawl
How long is this tour?
It is about 2.5 to 3 hours.
Is food served?
No it is not, we suggest you eat prior to arriving for the tour.
Is alcohol included?
Yes, only the first drink.
What should I wear?
Please wear appropriate footwear. This is a walking tour. With our brick lined streets, heels just don’t work well. We’ll be walking about 6-10 blocks on the tour. It’s not really far, but you’ll thank us later on.
What should I bring?
Bring your camera and photo ID if you plan on drinking.
Can I participate on this tour if I’m under 21 years of age?
No, this tour is available for guests 21 years of age or older. Sorry, we cannot take anyone under the age of 21 on this tour.
Do you operate in inclement weather?
Tours operate rain or shine. We walk about 2-3 blocks in between stops so you don’t have to worry about being out in the elements for very long. Most of our tours take place inside. We would suggest that you bring an umbrella. It’s a very versatile accessory. It can be used for shade on a sunny day and it keeps you dry when it rains. In the event of a dangerous storm we may cancel the tour but you will be given the option to rebook or take a refund.
How early should we check-in?
We suggest arriving 15-20 minutes prior to departure to meet your guide and other guests. This tour departs from Al's Pizza, located directly across from the City Gates north St. George Street- not from our Granada Street office.
What if I have mobility issues?
This is a walking tour company. We do not have any transportation to help get you around. If you use a walker or a wheelchair, all of our tours are accessible.
It is about 2.5 to 3 hours.
Is food served?
No it is not, we suggest you eat prior to arriving for the tour.
Is alcohol included?
Yes, only the first drink.
What should I wear?
Please wear appropriate footwear. This is a walking tour. With our brick lined streets, heels just don’t work well. We’ll be walking about 6-10 blocks on the tour. It’s not really far, but you’ll thank us later on.
What should I bring?
Bring your camera and photo ID if you plan on drinking.
Can I participate on this tour if I’m under 21 years of age?
No, this tour is available for guests 21 years of age or older. Sorry, we cannot take anyone under the age of 21 on this tour.
Do you operate in inclement weather?
Tours operate rain or shine. We walk about 2-3 blocks in between stops so you don’t have to worry about being out in the elements for very long. Most of our tours take place inside. We would suggest that you bring an umbrella. It’s a very versatile accessory. It can be used for shade on a sunny day and it keeps you dry when it rains. In the event of a dangerous storm we may cancel the tour but you will be given the option to rebook or take a refund.
How early should we check-in?
We suggest arriving 15-20 minutes prior to departure to meet your guide and other guests. This tour departs from Al's Pizza, located directly across from the City Gates north St. George Street- not from our Granada Street office.
What if I have mobility issues?
This is a walking tour company. We do not have any transportation to help get you around. If you use a walker or a wheelchair, all of our tours are accessible.
Savory Faire Food Tour
How long is this tour?
It is about 2.5 to 3 hours.
Is food served?
Yes, we will taste food from 5 restaurants.
What if I have dietary restrictions?
We will do our best to accommodate you. We work side by side with our vendors to make sure that you have a great time on the St Augustine Food Tour. Give us a call before you book your tour to make sure that we can help with any restriction that you may have.
Is alcohol included?
No, it is not. Beer and wine pairings are available for an additional surcharge and you must have a valid legal ID for proof of legal drinking age. Beer and wine pairing are not required.
What should I wear?
Please wear appropriate footwear. This is a walking tour. With our brick lined streets, heels just don’t work well. We’ll be walking about 6-10 blocks on the tour. It’s not really far, but you’ll thank us later on.
What should I bring?
Bring your camera and photo ID if you plan on drinking.
Do you operate in inclement weather?
Tours operate rain or shine. We walk about 2-3 blocks in between stops so you don’t have to worry about being out in the elements for very long. Most of our tours take place inside. We would suggest that you bring an umbrella. It’s a very versatile accessory. It can be used for shade on a sunny day and it keeps you dry when it rains. In the event of a dangerous storm we may cancel the tour but you will be given the option to rebook or take a refund.
How early should we check-in?
We suggest arriving 15-20 minutes prior to departure to meet your guide and other guests.
What if I have mobility issues?
This is a walking tour company. We do not have any transportation to help get you around. If you use a walker or a wheelchair, all of our tours are accessible.
It is about 2.5 to 3 hours.
Is food served?
Yes, we will taste food from 5 restaurants.
What if I have dietary restrictions?
We will do our best to accommodate you. We work side by side with our vendors to make sure that you have a great time on the St Augustine Food Tour. Give us a call before you book your tour to make sure that we can help with any restriction that you may have.
Is alcohol included?
No, it is not. Beer and wine pairings are available for an additional surcharge and you must have a valid legal ID for proof of legal drinking age. Beer and wine pairing are not required.
What should I wear?
Please wear appropriate footwear. This is a walking tour. With our brick lined streets, heels just don’t work well. We’ll be walking about 6-10 blocks on the tour. It’s not really far, but you’ll thank us later on.
What should I bring?
Bring your camera and photo ID if you plan on drinking.
Do you operate in inclement weather?
Tours operate rain or shine. We walk about 2-3 blocks in between stops so you don’t have to worry about being out in the elements for very long. Most of our tours take place inside. We would suggest that you bring an umbrella. It’s a very versatile accessory. It can be used for shade on a sunny day and it keeps you dry when it rains. In the event of a dangerous storm we may cancel the tour but you will be given the option to rebook or take a refund.
How early should we check-in?
We suggest arriving 15-20 minutes prior to departure to meet your guide and other guests.
What if I have mobility issues?
This is a walking tour company. We do not have any transportation to help get you around. If you use a walker or a wheelchair, all of our tours are accessible.
Thursday, March 26, 2015
Historic Pub Crawl
How long is this tour?
It is about 2.5 to 3 hours.
Is food served?
No, there is not food on this tour. We suggest eating prior to the tour since it is around dinner time.
What should I wear?
Please wear appropriate footwear. This is a walking tour. With our brick lined streets, heels just don’t work well. We’ll be walking about 6-10 blocks on the tour. It’s not really far, but you’ll thank us later on.
What should I bring?
Bring your camera and photo ID.
Can someone under 21 attend this tour?
No, all participants in any of our pub crawls must be 21 or over.
Do you operate in inclement weather?
Tours operate rain or shine. We walk about 2-3 blocks in between stops so you don’t have to worry about being out in the elements for very long. Most of our tours take place inside. We would suggest that you bring an umbrella. It’s a very versatile accessory. It can be used for shade on a sunny day and it keeps you dry when it rains. In the event of a dangerous storm we may cancel the tour but you will be given the option to rebook or take a refund.
How early should we check-in?
We suggest arriving 15-20 minutes prior to departure.
What if I have mobility issues?
This is a walking tour company. We do not have any transportation to help get you around. If you use a walker or a wheelchair, all of our tours are accessible.
It is about 2.5 to 3 hours.
Is food served?
No, there is not food on this tour. We suggest eating prior to the tour since it is around dinner time.
What should I wear?
Please wear appropriate footwear. This is a walking tour. With our brick lined streets, heels just don’t work well. We’ll be walking about 6-10 blocks on the tour. It’s not really far, but you’ll thank us later on.
What should I bring?
Bring your camera and photo ID.
Can someone under 21 attend this tour?
No, all participants in any of our pub crawls must be 21 or over.
Do you operate in inclement weather?
Tours operate rain or shine. We walk about 2-3 blocks in between stops so you don’t have to worry about being out in the elements for very long. Most of our tours take place inside. We would suggest that you bring an umbrella. It’s a very versatile accessory. It can be used for shade on a sunny day and it keeps you dry when it rains. In the event of a dangerous storm we may cancel the tour but you will be given the option to rebook or take a refund.
How early should we check-in?
We suggest arriving 15-20 minutes prior to departure.
What if I have mobility issues?
This is a walking tour company. We do not have any transportation to help get you around. If you use a walker or a wheelchair, all of our tours are accessible.
History, Mystery, Mayhem & Murder
What should I wear?
Please wear appropriate footwear and watch your step, as sometimes we venture across fields or unpaved areas in search of the supernatural.
What should I bring?
Bring your camera! Photos are not only welcomed, but encouraged! Our guides will explain what to look for and show you areas that are 'hot-spots' for activity. While of course nothing is guaranteed, you really have to see some of the images our guests capture on film to believe it! (We would hardly believe some of the pictures ourselves had we not been there!)
Do you operate in inclement weather?
Tours operate rain or shine.
How early should we check-in?
We suggest arriving 15-20 minutes prior to departure.
Please wear appropriate footwear and watch your step, as sometimes we venture across fields or unpaved areas in search of the supernatural.
What should I bring?
Bring your camera! Photos are not only welcomed, but encouraged! Our guides will explain what to look for and show you areas that are 'hot-spots' for activity. While of course nothing is guaranteed, you really have to see some of the images our guests capture on film to believe it! (We would hardly believe some of the pictures ourselves had we not been there!)
Do you operate in inclement weather?
Tours operate rain or shine.
How early should we check-in?
We suggest arriving 15-20 minutes prior to departure.
The Iroquois New York
Do you allow smoking on property? In the rooms?
Smoking is NOT allowed in any part of the hotel or in the guestrooms.
How much do you charge for Wi-Fi access?
Wi-Fi access is complimentary for all guests at the Iroquois New York.
Do you have a fitness center? What kind of equipment does it have? What are the hours?
Our 24-hour fitness center features free weights and cardio equipment. The fitness center also features a Finnish Sauna.
Do you offer room service? What are the hours?
The Iroquois New York offers room service 24 hours per day.
Do you have a business center?
Yes. Our business center is located in the hotel lobby.
Do you have a pool?
No.
Do you have valet parking? How much is parking?
Yes. Valet parking is available for a daily fee. Please inquire for latest prices.
Will your rooms allow rollaway beds and/or cribs? Is there an extra charge?
The rooms will not allow rollaway beds however cribs (pack and play) are allowed. There is no charge.
What is the minimum age requirement to check in to the room?
21 years old.
Does the hotel require a deposit for incidentals?
Yes, the hotel requires a $75 deposit per night.
Brian Hoffman's Remembering Red - A Tribute to Red Skelton
Is there a pre-show at Brian Hoffman's Remembering Red - A Tribute to Red Skelton?
No pre-show.
Are visitors allowed to meet & greet the performers?
Yes! After the show, guests will have the opportunity to meet and have photos taken with the star of the show, Brian Hoffman!
Are cameras, audio or video recording allowed at the show?
Pictures can be taken, but no flash photography, videos or audio taping is allowed.
What is the length of intermission?
Intermission is 10 minutes.
Approximately how long is the show?
The show is about two hours.
What type of parking is available?
Free parking is available for all guests.
How early should guests arrive prior to the show?
Please arrive 30 minutes prior to showtime.
No pre-show.
Are visitors allowed to meet & greet the performers?
Yes! After the show, guests will have the opportunity to meet and have photos taken with the star of the show, Brian Hoffman!
Are cameras, audio or video recording allowed at the show?
Pictures can be taken, but no flash photography, videos or audio taping is allowed.
What is the length of intermission?
Intermission is 10 minutes.
Approximately how long is the show?
The show is about two hours.
What type of parking is available?
Free parking is available for all guests.
How early should guests arrive prior to the show?
Please arrive 30 minutes prior to showtime.
Remembering the Rat Pack
Is there a pre-show at Remembering the Rat Pack?
No pre-show.
Are visitors allowed to meet & greet the performers?
Yes! After every show, guests will have the opportunity to meet our talented performers, and also get their pictures taken with their favorite performers/musicians.
Are cameras, audio or video recording allowed at the show?
Pictures can be taken, but no flash photography, videos or audio taping is allowed.
What is the length of intermission?
Intermission is 10 minutes.
Approximately how long is the show?
The show is about two hours.
What type of parking is available?
Free parking is available for all guests.
How early should guests arrive prior to the show?
Please arrive 30 minutes prior to showtime.
No pre-show.
Are visitors allowed to meet & greet the performers?
Yes! After every show, guests will have the opportunity to meet our talented performers, and also get their pictures taken with their favorite performers/musicians.
Are cameras, audio or video recording allowed at the show?
Pictures can be taken, but no flash photography, videos or audio taping is allowed.
What is the length of intermission?
Intermission is 10 minutes.
Approximately how long is the show?
The show is about two hours.
What type of parking is available?
Free parking is available for all guests.
How early should guests arrive prior to the show?
Please arrive 30 minutes prior to showtime.
Rock Around the Clock
Is there a pre-show at Rock Around the Clock?
No pre-show.
Are visitors allowed to meet & greet the performers?
Yes! After every show, guests will have the opportunity to meet our talented performers, and also get their pictures taken with their favorite performers/musicians.
Are cameras, audio or video recording allowed at the show?
Pictures can be taken, but no flash photography, videos or audio taping is allowed.
What is the length of intermission?
Intermission is 10 minutes.
Approximately how long is the show?
The show is about two hours.
What type of parking is available?
Free parking is available for all guests.
How early should guests arrive prior to the show?
Please arrive 30 minutes prior to showtime.
No pre-show.
Are visitors allowed to meet & greet the performers?
Yes! After every show, guests will have the opportunity to meet our talented performers, and also get their pictures taken with their favorite performers/musicians.
Are cameras, audio or video recording allowed at the show?
Pictures can be taken, but no flash photography, videos or audio taping is allowed.
What is the length of intermission?
Intermission is 10 minutes.
Approximately how long is the show?
The show is about two hours.
What type of parking is available?
Free parking is available for all guests.
How early should guests arrive prior to the show?
Please arrive 30 minutes prior to showtime.
Remembering the 80's
Is there a pre-show at Remembering the 80's?
No pre-show.
Are visitors allowed to meet & greet the performers?
Yes! After every show, guests will have the opportunity to meet our talented performers, and also get their pictures taken with their favorite performers/musicians.
Are cameras, audio or video recording allowed at the show?
Pictures can be taken, but no flash photography, videos or audio taping is allowed.
What is the length of intermission?
Intermission is 10 minutes.
Approximately how long is the show?
The show is about two hours.
What type of parking is available?
Free parking is available for all guests.
How early should guests arrive prior to the show?
Please arrive 30 minutes prior to showtime.
No pre-show.
Are visitors allowed to meet & greet the performers?
Yes! After every show, guests will have the opportunity to meet our talented performers, and also get their pictures taken with their favorite performers/musicians.
Are cameras, audio or video recording allowed at the show?
Pictures can be taken, but no flash photography, videos or audio taping is allowed.
What is the length of intermission?
Intermission is 10 minutes.
Approximately how long is the show?
The show is about two hours.
What type of parking is available?
Free parking is available for all guests.
How early should guests arrive prior to the show?
Please arrive 30 minutes prior to showtime.
History of Rock N' Roll
Is there a pre-show at History of Rock N’ Roll?
No pre-show.
Are visitors allowed to meet & greet the performers?
Yes! After every show, guests will have the opportunity to meet our talented performers, and also get their pictures taken with their favorite performers/musicians.
Are cameras, audio or video recording allowed at the show?
Pictures can be taken, but no flash photography, videos or audio taping is allowed.
What is the length of intermission?
Intermission is 10 minutes.
Approximately how long is the show?
The show is about two hours.
What type of parking is available?
Free parking is available for all guests.
How early should guests arrive prior to the show?
Please arrive 30 minutes prior to showtime.
No pre-show.
Are visitors allowed to meet & greet the performers?
Yes! After every show, guests will have the opportunity to meet our talented performers, and also get their pictures taken with their favorite performers/musicians.
Are cameras, audio or video recording allowed at the show?
Pictures can be taken, but no flash photography, videos or audio taping is allowed.
What is the length of intermission?
Intermission is 10 minutes.
Approximately how long is the show?
The show is about two hours.
What type of parking is available?
Free parking is available for all guests.
How early should guests arrive prior to the show?
Please arrive 30 minutes prior to showtime.
Tuesday, March 24, 2015
Richard Petty Driving Experience at Walt Disney
Are there any additional fees?
Yes, if you are driving, they require a $39 + tax Driver Release Fee due at check-in.
Do they operate in inclement weather?
They operate most days but may be closed due to inclement weather, testing or private events.
Do I need a reservation for the Ride-Along Experience?
No, this experience is on a first-come first-served basis. The driving experiences will require you to select a time. You should plan on arriving 30 minutes prior.
Where is this located?
The Walt Disney World Speedway is located just past the Magic Kingdom toll plaza on the left.
Is there parking?
Complimentary parking is available at the Speedway Infield. A complimentary shuttle is also available, departing from the Lost and Found at the Ticket and Transportation Center.
What should I wear?
Closed-toe shoes are required. You will be wearing a jumpsuit over your street clothes, so please dress with that in mind.
What are the driving requirements?
You must be 18 years of age or older and have a valid driver's license to drive.
Will they provide training before I drive?
Before you put the pedal to the metal, you’ll receive in-car and on-track training from our experienced instructors.
Yes, if you are driving, they require a $39 + tax Driver Release Fee due at check-in.
Do they operate in inclement weather?
They operate most days but may be closed due to inclement weather, testing or private events.
Do I need a reservation for the Ride-Along Experience?
No, this experience is on a first-come first-served basis. The driving experiences will require you to select a time. You should plan on arriving 30 minutes prior.
Where is this located?
The Walt Disney World Speedway is located just past the Magic Kingdom toll plaza on the left.
Is there parking?
Complimentary parking is available at the Speedway Infield. A complimentary shuttle is also available, departing from the Lost and Found at the Ticket and Transportation Center.
What should I wear?
Closed-toe shoes are required. You will be wearing a jumpsuit over your street clothes, so please dress with that in mind.
What are the driving requirements?
You must be 18 years of age or older and have a valid driver's license to drive.
Will they provide training before I drive?
Before you put the pedal to the metal, you’ll receive in-car and on-track training from our experienced instructors.
Exploration Tower at Port Canaveral
Where is Exploration Tower located?
We are located in Port Canaveral, just 45 minutes east of Orlando.
Where can we park?
Free parking can be found in the adjacent lot to the Exploration Tower building.
Is the facility wheelchair accessible?
Yes, we are committed to making our facility and programs handicap accessible to all visitors with disabilities.
What is Exploration Tower?
This is an exciting experience with 7 stories of fun and adventure with interactive exhibits and activities everyone can enjoy.
What is located on each floor?
1st floor – Guest information, CafĂ© and Shop
2nd floor – Port Origins and Fragile Environment
3rd floor – Leisure and Recreation Theater
4th floor – Meeting and Events
5th floor – Navigating Port Canaveral
6th floor – Air and Space Port
7th floor – Outdoor Observation Deck
Can we watch a Kennedy Space Center rocket launch from the 7th floor?
Yes, as long as the launch is during our open operating hours.
We are located in Port Canaveral, just 45 minutes east of Orlando.
Where can we park?
Free parking can be found in the adjacent lot to the Exploration Tower building.
Is the facility wheelchair accessible?
Yes, we are committed to making our facility and programs handicap accessible to all visitors with disabilities.
What is Exploration Tower?
This is an exciting experience with 7 stories of fun and adventure with interactive exhibits and activities everyone can enjoy.
What is located on each floor?
1st floor – Guest information, CafĂ© and Shop
2nd floor – Port Origins and Fragile Environment
3rd floor – Leisure and Recreation Theater
4th floor – Meeting and Events
5th floor – Navigating Port Canaveral
6th floor – Air and Space Port
7th floor – Outdoor Observation Deck
Can we watch a Kennedy Space Center rocket launch from the 7th floor?
Yes, as long as the launch is during our open operating hours.
XTreme Racing Center Pigeon Forge
Do you operate in inclement weather?
No, we do not operate in inclement weather. Closing is subject to change due to weather, corporate events or the season.
Do I need a valid driver’s license to drive high speed karts?
No, we do not require you to possess a valid state driver’s license.
How do they determine which karts I qualify to race?
All adults will start with the GT-5 Pro-Kart (20-30mph kart). Driver’s must practice respect for the rules and regulations and have intent on improving their lap times before racing on the X-Treme Kart (30-40mph). All kids will start with the fun karts (20mph kart) before upgrading to a faster kart.
How long is the race?
Timed heats last 6 minutes per race.
Are there any age or height requirements?
Drivers must be 11 years old and 52" tall to drive the karts (Pro or X-Treme). All racers must be able to safely operate the kart.
Traditional karts are available on a separate elevated track where guests can ride a double kart. Participants must be 56" tall to drive the traditional single karts. To drive the double go karts, participates must be at least 16 years old. To ride in a double go kart, participants must be a minimum of 3 years and 36" tall. Tickets for the traditional karts are available at the racing center location.
What should I wear?
Closed toed shoes are required, other than that, wear something comfortable. Hair should be tied back in a ponytail.
Do I have to wear a helmet?
Yes, we will provide a helmet. Balaclava’s (head sock) is required to be worn inside our helmets.
Where can I park?
Xtreme Racing Centers offers several parking spots in front of our building, as well as additional parking in rear. The back parking lot can easily be accessed by following the road to the right of our building.
No, we do not operate in inclement weather. Closing is subject to change due to weather, corporate events or the season.
Do I need a valid driver’s license to drive high speed karts?
No, we do not require you to possess a valid state driver’s license.
How do they determine which karts I qualify to race?
All adults will start with the GT-5 Pro-Kart (20-30mph kart). Driver’s must practice respect for the rules and regulations and have intent on improving their lap times before racing on the X-Treme Kart (30-40mph). All kids will start with the fun karts (20mph kart) before upgrading to a faster kart.
How long is the race?
Timed heats last 6 minutes per race.
Are there any age or height requirements?
Drivers must be 11 years old and 52" tall to drive the karts (Pro or X-Treme). All racers must be able to safely operate the kart.
Traditional karts are available on a separate elevated track where guests can ride a double kart. Participants must be 56" tall to drive the traditional single karts. To drive the double go karts, participates must be at least 16 years old. To ride in a double go kart, participants must be a minimum of 3 years and 36" tall. Tickets for the traditional karts are available at the racing center location.
What should I wear?
Closed toed shoes are required, other than that, wear something comfortable. Hair should be tied back in a ponytail.
Do I have to wear a helmet?
Yes, we will provide a helmet. Balaclava’s (head sock) is required to be worn inside our helmets.
Where can I park?
Xtreme Racing Centers offers several parking spots in front of our building, as well as additional parking in rear. The back parking lot can easily be accessed by following the road to the right of our building.
Ripley's Aquarium of Smokies
How long does it take to tour the attraction?
We recommend allowing 2 hours or more to tour the aquarium.
Where can I park?
There are various parking areas nearby in Gatlinburg. There is a City owned parking garage directly behind the Aquarium. The City charges a maximum of $8 per day.
Do you allow pets?
Only service animals per ADA specifications.
Are cameras allowed?
Yes. Feel free to take pictures and shoot video and share with your friends and family.
Is the aquarium wheelchair accessible?
Yes, the Aquarium is wheelchair and stroller friendly. Wheelchairs are also available at Guest Services.
Do you have stroller rentals? Are strollers allowed?
The aquarium is stroller friendly. Strollers can be rented at guest services for $3.
Can I leave and revisit the same day?
Sorry, the tickets are good for one-time admission to the aquarium.
Are any of the Unique Experiences included with the admission ticket?
No, those cost extra. If you are looking to Splash with the Stingrays or participate in other special tours, contact the Aquarium directly.
We recommend allowing 2 hours or more to tour the aquarium.
Where can I park?
There are various parking areas nearby in Gatlinburg. There is a City owned parking garage directly behind the Aquarium. The City charges a maximum of $8 per day.
Do you allow pets?
Only service animals per ADA specifications.
Are cameras allowed?
Yes. Feel free to take pictures and shoot video and share with your friends and family.
Is the aquarium wheelchair accessible?
Yes, the Aquarium is wheelchair and stroller friendly. Wheelchairs are also available at Guest Services.
Do you have stroller rentals? Are strollers allowed?
The aquarium is stroller friendly. Strollers can be rented at guest services for $3.
Can I leave and revisit the same day?
Sorry, the tickets are good for one-time admission to the aquarium.
Are any of the Unique Experiences included with the admission ticket?
No, those cost extra. If you are looking to Splash with the Stingrays or participate in other special tours, contact the Aquarium directly.
Friday, March 20, 2015
Gatorland Screamin' Gator Zipline Combo
Do you have to purchase an admission ticket to Gatorland in order to do the Gatorland Zipline?
Yes, you must purchase the admission ticket to Gatorland to do the zipline. You would need to purchase the Gatorland Screamin’ Gator Zipline Park Combo. If only several people in your party are ziplining and you are only going to watch you still need to purchase an admission ticket into Gatorland.
Do you need to set up a certain time for your zipline?
Yes, it is recommended that your ticket be purchased 24 hrs prior. Your e-ticket will include a phone number that you will call to set up your scheduled zipline.
Is there a parking fee at Gatorland?
No. Parking is free!
Are there any height or weight restrictions for the zipline?
Participants must be at least 37" tall and weigh between 65 and 275 lbs and fit safely into the harnesses.
What should I wear to zipline?
Participants must wear closed toe shoes. Skirts, dresses, and short shorts are discouraged.
Can I take my camera on the zipline?
No, for your safety and the park guests below, loose items such as cameras are not allowed.
What happens if my tour is canceled due to weather?
If your launch is canceled due to inclement weather, a rain check will be issued for a future launch within one year from the date of your originally scheduled visit.
Yes, you must purchase the admission ticket to Gatorland to do the zipline. You would need to purchase the Gatorland Screamin’ Gator Zipline Park Combo. If only several people in your party are ziplining and you are only going to watch you still need to purchase an admission ticket into Gatorland.
Do you need to set up a certain time for your zipline?
Yes, it is recommended that your ticket be purchased 24 hrs prior. Your e-ticket will include a phone number that you will call to set up your scheduled zipline.
Is there a parking fee at Gatorland?
No. Parking is free!
Are there any height or weight restrictions for the zipline?
Participants must be at least 37" tall and weigh between 65 and 275 lbs and fit safely into the harnesses.
What should I wear to zipline?
Participants must wear closed toe shoes. Skirts, dresses, and short shorts are discouraged.
Can I take my camera on the zipline?
No, for your safety and the park guests below, loose items such as cameras are not allowed.
What happens if my tour is canceled due to weather?
If your launch is canceled due to inclement weather, a rain check will be issued for a future launch within one year from the date of your originally scheduled visit.
Conch Tour Train Key West
Where do the tours start?
Key West Tours begin at 303 Front Street. You can also begin your tour at our Flagler Station at 901 Caroline Street. If you board at this location, when you arrive in Mallory Square you will transfer to another vehicle to complete your train tour.
What time do the tours start and end each day?
Tours depart daily beginning at 9:00am from our Front Street location. The last tour departs Front Street at 4:30pm.
How often do your tours depart?
Train tours will depart at least every 30 minutes. If the vehicles fill sooner, they will leave sooner.
How long is your tour?
The Conch Tour Train is a 90-minute fully narrated tour of the historic area of the island.
Where do I park?
Parking on a 2 mile by 4 mile island can be difficult. Below is parking, please note these are not run by Conch Train Tour and pricing subject to change:
Mallory Square parking lot
Address: 412 Wall Street -
$4/hour ; $32/day maximum
Westin Resort & Marina
Address: 245 Front Street -
$4/hour ; $32/day maximum
Can I bring my stroller on board the train?
Yes, we can accommodate strollers but they must be collapsible and will be stored up front with the conductor. Strollers in the aisle ways would constitute a safety hazard.
Are the trains wheelchair accessible?
Yes, we do have some trains with ramps that can accommodate scooters and/or wheelchairs. We are happy to provide this service, but ask for a few small accommodations to allow us to do so with the utmost safety and minimal impact on other guests utilizing our service.
We request that you give us as much notice as possible as to your arrival date and the time you’d like to take the tour (24 hours preferred). This will assure that a properly equipped vehicle will be made available for your use. Please arrive at Mallory Square location at 302 Front Street no less than 15 minutes prior to your departure time so that we can accomplish the loading process smoothly and safely.
Are pets allowed on your trains?
Assistance animals, such as seeing-eye dogs, are the only animals that are allowed on board the trains.
Key West Tours begin at 303 Front Street. You can also begin your tour at our Flagler Station at 901 Caroline Street. If you board at this location, when you arrive in Mallory Square you will transfer to another vehicle to complete your train tour.
What time do the tours start and end each day?
Tours depart daily beginning at 9:00am from our Front Street location. The last tour departs Front Street at 4:30pm.
How often do your tours depart?
Train tours will depart at least every 30 minutes. If the vehicles fill sooner, they will leave sooner.
How long is your tour?
The Conch Tour Train is a 90-minute fully narrated tour of the historic area of the island.
Where do I park?
Parking on a 2 mile by 4 mile island can be difficult. Below is parking, please note these are not run by Conch Train Tour and pricing subject to change:
Mallory Square parking lot
Address: 412 Wall Street -
$4/hour ; $32/day maximum
Westin Resort & Marina
Address: 245 Front Street -
$4/hour ; $32/day maximum
Can I bring my stroller on board the train?
Yes, we can accommodate strollers but they must be collapsible and will be stored up front with the conductor. Strollers in the aisle ways would constitute a safety hazard.
Are the trains wheelchair accessible?
Yes, we do have some trains with ramps that can accommodate scooters and/or wheelchairs. We are happy to provide this service, but ask for a few small accommodations to allow us to do so with the utmost safety and minimal impact on other guests utilizing our service.
We request that you give us as much notice as possible as to your arrival date and the time you’d like to take the tour (24 hours preferred). This will assure that a properly equipped vehicle will be made available for your use. Please arrive at Mallory Square location at 302 Front Street no less than 15 minutes prior to your departure time so that we can accomplish the loading process smoothly and safely.
Are pets allowed on your trains?
Assistance animals, such as seeing-eye dogs, are the only animals that are allowed on board the trains.
Thursday, March 19, 2015
Lahaina Sunset Dinner Cruise
How early should we check-in?
We suggest arriving 45 minutes prior to departure.
How long is the tour?
The dinner cruise is 2 hours.
Do you offer Vegan or Gluten-Free Meals?
Yes, we can accommodate you to the best of our ability. We suggest calling directly to make arrangements with our chef.
We suggest arriving 45 minutes prior to departure.
How long is the tour?
The dinner cruise is 2 hours.
Do you offer Vegan or Gluten-Free Meals?
Yes, we can accommodate you to the best of our ability. We suggest calling directly to make arrangements with our chef.
Kualoa Ranch Experience Tours
Is transportation included?
Transportation is only included with pick-ups at select hotels in the Waikiki area only when you purchase the All Day Experience Pass. They pick in the morning and drop off in the evening. The pick-up times start at 6:30 am and the return times are around 3:45 pm.
How do I set-up my pick-up for transportation?
You will want to call the phone number listed on your E-ticket after purchase to set up the transportation. They will pick-up from select hotels in the Waikiki area.
What should we bring for Secret Island?
We suggest bringing swimming attire including a towel, sunglasses, and sunscreen.
Are there any tours without guides?
All of our activities are fully guided tours. Touring the beautiful Kualoa property is our specialty!
Is there a place to keep belongings while out on a tour?
Yes, we rent lockers with a $5 deposit for all day use.
Do you offer vegetarian lunches with the package buffet?
We can accommodate vegetarian requests at Aunty Pat’s Cafe.
How long is the Ocean Voyage Tour?
The Ocean Voyage tour is a 90-minute tour, including a brief check-in and transporting. Don’t forget your camera.
Is there any snorkeling involved on the Ocean Voyage Tour?
No, Ocean Voyaging is a catamaran tour in Kaneʻohe Bay.
Can my young child go on the Jungle Expedition Tour?
Children must be 3 years and older to participate.
How long is the Jungle Expedition Tour?
This tour is 90 minutes.
Is there any type of babysitting service offered?
Not at the moment. We do offer tours that are good for the whole family. Our Secret Island Beach Activities option is a great place to enjoy Hawaii on a secluded beach for adults and children alike.
If it rains will the tours still go out?
Tours go out rain or shine. Kualoa Ranch reserves the right to cancel a reservation if conditions are deemed unsafe.
Transportation is only included with pick-ups at select hotels in the Waikiki area only when you purchase the All Day Experience Pass. They pick in the morning and drop off in the evening. The pick-up times start at 6:30 am and the return times are around 3:45 pm.
How do I set-up my pick-up for transportation?
You will want to call the phone number listed on your E-ticket after purchase to set up the transportation. They will pick-up from select hotels in the Waikiki area.
What should we bring for Secret Island?
We suggest bringing swimming attire including a towel, sunglasses, and sunscreen.
Are there any tours without guides?
All of our activities are fully guided tours. Touring the beautiful Kualoa property is our specialty!
Is there a place to keep belongings while out on a tour?
Yes, we rent lockers with a $5 deposit for all day use.
Do you offer vegetarian lunches with the package buffet?
We can accommodate vegetarian requests at Aunty Pat’s Cafe.
How long is the Ocean Voyage Tour?
The Ocean Voyage tour is a 90-minute tour, including a brief check-in and transporting. Don’t forget your camera.
Is there any snorkeling involved on the Ocean Voyage Tour?
No, Ocean Voyaging is a catamaran tour in Kaneʻohe Bay.
Can my young child go on the Jungle Expedition Tour?
Children must be 3 years and older to participate.
How long is the Jungle Expedition Tour?
This tour is 90 minutes.
Is there any type of babysitting service offered?
Not at the moment. We do offer tours that are good for the whole family. Our Secret Island Beach Activities option is a great place to enjoy Hawaii on a secluded beach for adults and children alike.
If it rains will the tours still go out?
Tours go out rain or shine. Kualoa Ranch reserves the right to cancel a reservation if conditions are deemed unsafe.
Kualoa Ranch Adventure Tours
Is transportation included?
Transportation is only included with pick-ups at select hotels in the Waikiki area only when you purchase the Full Day Deluxe Adventure or Full Day Adventure Pass. They pick in the morning and drop off in the evening. The pick-up times start at 6:30 am and the return times are around 3:45 pm.
How do I set-up my pick-up for transportation?
You will want to call the phone number listed on your E-ticket after purchase to set up the transportation. They will pick-up from select hotels in the Waikiki area.
What are the age and height requirements for Horseback Riding?
You must be 10 yrs. or older with a minimum height requirement 4'6" tall, maximum weight 230lbs. Covered shoes are required. Long pants and sunscreen highly recommended.
What are the age and height requirements for ATV Riding?
Must age is 16 years, covered shoes are required. Long pants and sunscreen highly encouraged.
Can my child, who does not meet the age requirements, ride with me on either a Horseback or ATV tour?
Unfortunately, this is not allowable due to safety concerns. Each rider must meet all of the riding restrictions.
Is packing/doubling allowed on Horseback or ATVs?
Packing/doubling is not allowed on these tours. Our equipment accommodates one person per Horse/ATV.
What should we bring for Secret Island?
We suggest bringing swimming attire including a towel, sunglasses, and sunscreen.
Are there any tours without guides?
All of our activities are fully guided tours. Touring the beautiful Kualoa property is our specialty!
Is there a place to keep belongings while out on a tour?
Yes, we rent lockers with a $5 deposit for all day use.
Do you offer vegetarian lunches with the package buffet?
We can accommodate vegetarian requests at Aunty Pat’s CafĂ©.
Is there any snorkeling involved on the Ocean Voyage Tour?
No, Ocean Voyaging is a catamaran tour in Kaneʻohe Bay.
If it rains will the tours still go out?
Tours go out rain or shine. Kualoa Ranch reserves the right to cancel a reservation if conditions are deemed unsafe. Some tours, such as the ATV tours, are actually preferred by many guests in rainy weather!
Transportation is only included with pick-ups at select hotels in the Waikiki area only when you purchase the Full Day Deluxe Adventure or Full Day Adventure Pass. They pick in the morning and drop off in the evening. The pick-up times start at 6:30 am and the return times are around 3:45 pm.
How do I set-up my pick-up for transportation?
You will want to call the phone number listed on your E-ticket after purchase to set up the transportation. They will pick-up from select hotels in the Waikiki area.
What are the age and height requirements for Horseback Riding?
You must be 10 yrs. or older with a minimum height requirement 4'6" tall, maximum weight 230lbs. Covered shoes are required. Long pants and sunscreen highly recommended.
What are the age and height requirements for ATV Riding?
Must age is 16 years, covered shoes are required. Long pants and sunscreen highly encouraged.
Can my child, who does not meet the age requirements, ride with me on either a Horseback or ATV tour?
Unfortunately, this is not allowable due to safety concerns. Each rider must meet all of the riding restrictions.
Is packing/doubling allowed on Horseback or ATVs?
Packing/doubling is not allowed on these tours. Our equipment accommodates one person per Horse/ATV.
What should we bring for Secret Island?
We suggest bringing swimming attire including a towel, sunglasses, and sunscreen.
Are there any tours without guides?
All of our activities are fully guided tours. Touring the beautiful Kualoa property is our specialty!
Is there a place to keep belongings while out on a tour?
Yes, we rent lockers with a $5 deposit for all day use.
Do you offer vegetarian lunches with the package buffet?
We can accommodate vegetarian requests at Aunty Pat’s CafĂ©.
Is there any snorkeling involved on the Ocean Voyage Tour?
No, Ocean Voyaging is a catamaran tour in Kaneʻohe Bay.
If it rains will the tours still go out?
Tours go out rain or shine. Kualoa Ranch reserves the right to cancel a reservation if conditions are deemed unsafe. Some tours, such as the ATV tours, are actually preferred by many guests in rainy weather!
Nascar Coke Zero 400
How do I arrange my pick-up?
After purchase, a phone number will be listed on the E-ticket to schedule pick-up time/location. Below are the current locations offered as pick-up points (Subject to change).
Where are the pick-up points at?
Crossroads Plaza – Goodings Supermarket – 12521 State Road 535, Orlando
Disney Swan Hotel – 1500 Epcot Resorts Blvd, Lake Buena Vista
Doubletree Resort International – 10100 International Drive, Orlando
Maingate Lakeside Hotel – 7769 West Irlo Bronson Memorial Hwy, Kissimmee
Publix Supermarket – 2945 Vineland Rd, Poinciana Place, Kissimmee
Rosen Inn International – 7600 International Drive, Orlando
Rosen Inn Pointe Orlando Hotel – 9000 International Drive, Orlando
Sheraton Four Points Hotel Studio City – 5905 International Drive, Orlando
What should I bring?
Please bring a printed copy of your E-ticket voucher. Also, bring a camera for pictures and wear comfortable clothing based on weather. Bring money for food and drinks.
What items are allowed inside the venue?
One lightweight backpack similar to those used by school students is allowed. The bag can be used to carry cameras, radio scanners, binoculars, headsets and souvenirs.
Note: Fans are allowed to bring in one each of the bags described. Binoculars, scanners, headsets, cameras, not in a bag, worn separately over the neck or on the belt and seat cushions carried separately are also allowed. Additional clothing and blankets allowed.
~ All items brought through the grandstand gate will be subject to inspection.
Are strollers allowed inside the Speedway?
Strollers are allowed to enter the admission gates and may be secured under the grandstands out of pedestrian and emergency exit ways. No strollers in the seating areas.
Can I bring a cooler?
One soft-sided cooler is allowed, no larger than 14 X 14 X 14 inches. Coolers of this size typically have a removable plastic liner and are branded to hold 24-36 cans of Coca-Cola or other beverages. The soft sided insulated cooler may contain ice. Coolers with telescoping handles and wheels that measure no larger than the overall 14x14x14 dimensions will be permitted to enter.
What is not allowed at Daytona International Speedway?
Weapons of any kind, firearms, fireworks and items restricted by Local, State or Federal laws not allowed. Hard-sided coolers, thermos and insulated cups of any size are not allowed. Umbrellas, Any bags, backpacks, or containers larger than the allowed size are not permitted. No bicycles, skates, skateboards or inflatable items. Glass containers and laser pointers not allowed. None of the restricted items may be left in or around the gate areas so don’t bring them with you on the bus!
Where can I smoke at Daytona?
all grandstands at Daytona International Speedway are now smoke free, including electronic cigarettes. We provide designated smoking areas throughout the property where our fans who smoke may continue to do so. These locations are clearly marked with signage.
Can I bring my pet?
We do not allow pets on our excursion with transportation.
St. Augustine's Day Tours
How do I arrange my pick-up?
After purchase, a phone number will be listed on the E-ticket to schedule pick-up time/location.
What times are the pick-ups?
They will pick up from select locations from 6:45am to 7:30am in Orlando/Kissimmee area. Below are the current locations offered as pick-up points (Subject to change).
Where are the pick-up points at?
Crossroads Plaza – Goodings Supermarket – 12521 State Road 535, Orlando
Disney’s All Star Music Hotel – 1801 W Buena Vista Drive, Lake Buena Vista
Doubletree Resort International – 10100 International Drive, Orlando
Maingate Lakeside Hotel – 7769 West Irlo Bronson Memorial Hwy, Kissimmee
Rosen Inn International – 7600 International Drive, Orlando
Rosen Inn Pointe Orlando Hotel – 9000 International Drive, Orlando
Sheraton Four Points Hotel Studio City – 5905 International Drive, Orlando
The Big Orange Gift Shop – 5367 West Irlo Bronson Memorial Hwy, Kissimmee
What should I bring?
Please bring a printed copy of your E-ticket voucher. Also, bring a camera for pictures and wear comfortable shoes for walking.
After purchase, a phone number will be listed on the E-ticket to schedule pick-up time/location.
What times are the pick-ups?
They will pick up from select locations from 6:45am to 7:30am in Orlando/Kissimmee area. Below are the current locations offered as pick-up points (Subject to change).
Where are the pick-up points at?
Crossroads Plaza – Goodings Supermarket – 12521 State Road 535, Orlando
Disney’s All Star Music Hotel – 1801 W Buena Vista Drive, Lake Buena Vista
Doubletree Resort International – 10100 International Drive, Orlando
Maingate Lakeside Hotel – 7769 West Irlo Bronson Memorial Hwy, Kissimmee
Rosen Inn International – 7600 International Drive, Orlando
Rosen Inn Pointe Orlando Hotel – 9000 International Drive, Orlando
Sheraton Four Points Hotel Studio City – 5905 International Drive, Orlando
The Big Orange Gift Shop – 5367 West Irlo Bronson Memorial Hwy, Kissimmee
What should I bring?
Please bring a printed copy of your E-ticket voucher. Also, bring a camera for pictures and wear comfortable shoes for walking.
Tuesday, March 17, 2015
Maui Ocean Center - The Hawaiian Aquarium
How much is parking?
Parking is complimentary and available in front of the Maui Ocean Center off Hwy 30.
How long do I need to plan for a visit to Maui Ocean Center?
The average visit to Maui Ocean Center lasts about 2 hours. Plan to stay longer if you wish to enjoy lunch at the Seascape Ma‘alaea Restaurant or Reef CafĂ©, or spend time browsing through the amazing collection of retail items at the Maui Ocean Treasures gift shop.
What time is the last entry?
Maui Ocean Center allows entry until closing. However, please be aware that all buildings will close promptly at 5:00 pm (or 6:00 pm with extended summer hours in July and August). Please a lot yourself enough time to view exhibits and presentations at your own pace.
Is the aquarium outdoors or indoors?
Approximately 75% of the Aquarium exhibits are indoors and air conditioned, making it the perfect attraction for anyone, anytime! Located in Ma‘alaea Harbor, the Aquarium also provides spectacular ocean views.
Do you have any scheduled shows or feedings?
Maui Ocean Center displays the animals in our care in realistic, natural environments and the animals are fed according to their needs, therefore feedings and shows are not offered.
Do you have strollers or wheelchairs available?
Wheelchairs are available on a first come, first served basis. Maui Ocean Center is ADA compliant. Strollers are currently not available.
Can I get into the gift shop without paying admission?
Yes! For entrance to Maui Ocean Treasure gift shop, you may enter through the Front Gate.
Can I get into the restaurant without paying admission?
Yes! To enjoy a delicious lunch at Seascape Ma‘alaea Restaurant, you may enter through the side entrance adjacent to the Ma‘alaea Harbor Shops.
Do you have audio guides available?
Yes, they are available at the Front Gate. It’s like having your own personal tour guide with you and we highly recommend them. Audio guides are $3.00 for a single unit or $8.00 for 3-6 units and are available in English.
Do you have a dress code?
Yes, shirt and shoes are required at all times and all clothing appropriate for a family environment.
Do you have a smoking policy?
In accordance with Hawai‘i state law, Maui Ocean Center is a smoke-free facility. With your admission receipt, you can exit the Front Gate and smoke outside of the facility, at least 30ft from any windows or doors, and return to the Aquarium.
Are pets allowed?
No, only leashed service animals are allowed.
Can I bring drinks or outside food?
For your safety, absolutely no outside food or beverage (of any type) are allowed at Maui Ocean Center. No coolers allowed. Exceptions can be made for infants and school groups (with prior approval) and those with special medical needs; see a Front Gate attendant. Please, no chewing gum.
Can I take photos and video?
Photography and video are permitted throughout the park for personal enjoyment only.
Parking is complimentary and available in front of the Maui Ocean Center off Hwy 30.
How long do I need to plan for a visit to Maui Ocean Center?
The average visit to Maui Ocean Center lasts about 2 hours. Plan to stay longer if you wish to enjoy lunch at the Seascape Ma‘alaea Restaurant or Reef CafĂ©, or spend time browsing through the amazing collection of retail items at the Maui Ocean Treasures gift shop.
What time is the last entry?
Maui Ocean Center allows entry until closing. However, please be aware that all buildings will close promptly at 5:00 pm (or 6:00 pm with extended summer hours in July and August). Please a lot yourself enough time to view exhibits and presentations at your own pace.
Is the aquarium outdoors or indoors?
Approximately 75% of the Aquarium exhibits are indoors and air conditioned, making it the perfect attraction for anyone, anytime! Located in Ma‘alaea Harbor, the Aquarium also provides spectacular ocean views.
Do you have any scheduled shows or feedings?
Maui Ocean Center displays the animals in our care in realistic, natural environments and the animals are fed according to their needs, therefore feedings and shows are not offered.
Do you have strollers or wheelchairs available?
Wheelchairs are available on a first come, first served basis. Maui Ocean Center is ADA compliant. Strollers are currently not available.
Can I get into the gift shop without paying admission?
Yes! For entrance to Maui Ocean Treasure gift shop, you may enter through the Front Gate.
Can I get into the restaurant without paying admission?
Yes! To enjoy a delicious lunch at Seascape Ma‘alaea Restaurant, you may enter through the side entrance adjacent to the Ma‘alaea Harbor Shops.
Do you have audio guides available?
Yes, they are available at the Front Gate. It’s like having your own personal tour guide with you and we highly recommend them. Audio guides are $3.00 for a single unit or $8.00 for 3-6 units and are available in English.
Do you have a dress code?
Yes, shirt and shoes are required at all times and all clothing appropriate for a family environment.
Do you have a smoking policy?
In accordance with Hawai‘i state law, Maui Ocean Center is a smoke-free facility. With your admission receipt, you can exit the Front Gate and smoke outside of the facility, at least 30ft from any windows or doors, and return to the Aquarium.
Are pets allowed?
No, only leashed service animals are allowed.
Can I bring drinks or outside food?
For your safety, absolutely no outside food or beverage (of any type) are allowed at Maui Ocean Center. No coolers allowed. Exceptions can be made for infants and school groups (with prior approval) and those with special medical needs; see a Front Gate attendant. Please, no chewing gum.
Can I take photos and video?
Photography and video are permitted throughout the park for personal enjoyment only.
Big Island Full Day Volcano Eco-Tour
Can your vehicles accommodate wheelchairs?
At this time, our vehicles can accommodate collapsible wheelchairs only. We ask that you let us know at the time of booking your tour that you will be traveling with a collapsible wheelchair. Many of the spots we are visiting on this excursion are not wheelchair accessible.
What type of vehicles do you use?
We use Luxury Deluxe Mini-Coaches equipped with air-conditioning, reclining seats and extra large sightseeing windows. Each bus seats 12-25 passengers.
What do I need to bring on my Big Island Tour?
We suggest wearing comfortable walking shoes, sunscreen, camera, hat, sunglasses and a light jacket. Also, bring money for a no-host lunch stop; cost of lunch is not included with this tour. No swim suits.
Can anyone participate on this tour?
Volcanic fumes (VOG) are hazardous to your health. Persons with breathing and heart difficulties, pregnant women, infants, and young children are especially at risk should consult a health care professional before taking this tour to avoid potential health problems from exposure to fumes. All passengers are required to sign a release of liability form.
At this time, our vehicles can accommodate collapsible wheelchairs only. We ask that you let us know at the time of booking your tour that you will be traveling with a collapsible wheelchair. Many of the spots we are visiting on this excursion are not wheelchair accessible.
What type of vehicles do you use?
We use Luxury Deluxe Mini-Coaches equipped with air-conditioning, reclining seats and extra large sightseeing windows. Each bus seats 12-25 passengers.
What do I need to bring on my Big Island Tour?
We suggest wearing comfortable walking shoes, sunscreen, camera, hat, sunglasses and a light jacket. Also, bring money for a no-host lunch stop; cost of lunch is not included with this tour. No swim suits.
Can anyone participate on this tour?
Volcanic fumes (VOG) are hazardous to your health. Persons with breathing and heart difficulties, pregnant women, infants, and young children are especially at risk should consult a health care professional before taking this tour to avoid potential health problems from exposure to fumes. All passengers are required to sign a release of liability form.
Arizona Memorial / Aloha Stadium Flea Market Tour
Can your vehicles accommodate wheelchairs?
At this time, our vehicles can accommodate collapsible wheelchairs only. We ask that you let us know at the time of booking your tour that you will be traveling with a collapsible wheelchair.
What type of vehicles do you use?
We use Luxury Deluxe Mini-Coaches equipped with air-conditioning, reclining seats and extra large sightseeing windows. Each bus seats 12-25 passengers.
What do I need to bring on my Pearl Harbor tour?
Because of security reasons you are not allowed to bring any fanny packs, backpacks, purses or anything that provides concealment.
You can bring your cameras and camcorders without their cases. If you are doing a Pearl Harbor with an Island tour combo you may bring your purses and leave them with your tour guides. We ask that you take all your cash and credit cards with you. Your personal items will be locked in the vehicle.
Do I get to board the Memorial?
Yes, we provide the official Navy tour and you board the Navy shuttle boat to the Arizona Memorial.
How much time is spent at the Aloha Stadium Flea Market?
You will be at the Flea Market for about 2 hours.
At this time, our vehicles can accommodate collapsible wheelchairs only. We ask that you let us know at the time of booking your tour that you will be traveling with a collapsible wheelchair.
What type of vehicles do you use?
We use Luxury Deluxe Mini-Coaches equipped with air-conditioning, reclining seats and extra large sightseeing windows. Each bus seats 12-25 passengers.
What do I need to bring on my Pearl Harbor tour?
Because of security reasons you are not allowed to bring any fanny packs, backpacks, purses or anything that provides concealment.
You can bring your cameras and camcorders without their cases. If you are doing a Pearl Harbor with an Island tour combo you may bring your purses and leave them with your tour guides. We ask that you take all your cash and credit cards with you. Your personal items will be locked in the vehicle.
Do I get to board the Memorial?
Yes, we provide the official Navy tour and you board the Navy shuttle boat to the Arizona Memorial.
How much time is spent at the Aloha Stadium Flea Market?
You will be at the Flea Market for about 2 hours.
Key West Aquarium
Where are you located?
The Key West Aquarium is located on the world famous Mallory Square, home of the nightly Sunset Celebration. We are at the corner of Front St. and Whitehead St. in historic Old Town Key West. Our address is #1 Whitehead Street, Key West, FL 33040.
Do you have parking?
Parking can be difficult in Old Town. However, there is plenty of metered parking on several blocks around Mallory Square. There is a parking garage at the Westin Resort one block over. There is also a Park and Ride garage located on the corner of Caroline and Grinnell Street where you can park and use the city bus to get downtown.
What do you do during the guided tours and feedings?
Our guided tours and feedings are 30 to 40 minute walking tours of the aquarium. It is led by our guide that feeds many marine animals while educating our guests with interesting facts and the history of Key West.
Can I take photographs and/or video?
Absolutely. Photographs and video are always welcome.
How much time should I expect to spend in the aquarium?
The average time our guests spend at once is 45 minutes to an hour.
How large is the aquarium?
Since the aquarium was first opened in 1935, it is a smaller, historical aquarium. It is one story and is wheelchair accessible.
Are you closed for holidays?
No. The aquarium is open 7 days a week, 365 days a year. We reserve the right to close early should special circumstances arise. We immediately inform our guests if there is any change in operation hours.
Are you pet friendly?
Yes! Dogs are welcome anytime as long as they are on leashes. The aquarium reserves the right to request the removal of any animal displaying aggressive behavior or for excessive noise.
Can I bring drinks and food inside?
Yes, food and drinks are allowed inside the Aquarium.
The Key West Aquarium is located on the world famous Mallory Square, home of the nightly Sunset Celebration. We are at the corner of Front St. and Whitehead St. in historic Old Town Key West. Our address is #1 Whitehead Street, Key West, FL 33040.
Do you have parking?
Parking can be difficult in Old Town. However, there is plenty of metered parking on several blocks around Mallory Square. There is a parking garage at the Westin Resort one block over. There is also a Park and Ride garage located on the corner of Caroline and Grinnell Street where you can park and use the city bus to get downtown.
What do you do during the guided tours and feedings?
Our guided tours and feedings are 30 to 40 minute walking tours of the aquarium. It is led by our guide that feeds many marine animals while educating our guests with interesting facts and the history of Key West.
Can I take photographs and/or video?
Absolutely. Photographs and video are always welcome.
How much time should I expect to spend in the aquarium?
The average time our guests spend at once is 45 minutes to an hour.
How large is the aquarium?
Since the aquarium was first opened in 1935, it is a smaller, historical aquarium. It is one story and is wheelchair accessible.
Are you closed for holidays?
No. The aquarium is open 7 days a week, 365 days a year. We reserve the right to close early should special circumstances arise. We immediately inform our guests if there is any change in operation hours.
Are you pet friendly?
Yes! Dogs are welcome anytime as long as they are on leashes. The aquarium reserves the right to request the removal of any animal displaying aggressive behavior or for excessive noise.
Can I bring drinks and food inside?
Yes, food and drinks are allowed inside the Aquarium.
Mendes Ranch and Trail Rides
How long is the horseback trail ride?
It is about 1 ½ hours of riding time. Plan on being at the ranch a total of 2 ½ hours.
How early should we check-in?
You should arrive 15-20 minutes prior to your departure time. The morning rides start at 9:00 am and the afternoon rides are at 12:30 pm.
Is the BBQ Lunch included with the trail ride?
No, this is an additional cost that is optional for $30 + tax. The lunch starts at 11:30 am.
What should I wear?
We suggest wearing closed toed shoes and long pants. Bring sunscreen and a camera. At the coastline, our trail guides will take photos of you with the majestic seascape in the background.
What are the weight or age requirements?
The minimum age is 7 years old and maximum weight per rider is 250lbs. All minors must be accompanied by an adult.
Where are you located?
We are located in Wailuku, which is on the north side of Maui close to mile marker #7. From Lahaina, we are about a 45-minute drive.
It is about 1 ½ hours of riding time. Plan on being at the ranch a total of 2 ½ hours.
How early should we check-in?
You should arrive 15-20 minutes prior to your departure time. The morning rides start at 9:00 am and the afternoon rides are at 12:30 pm.
Is the BBQ Lunch included with the trail ride?
No, this is an additional cost that is optional for $30 + tax. The lunch starts at 11:30 am.
What should I wear?
We suggest wearing closed toed shoes and long pants. Bring sunscreen and a camera. At the coastline, our trail guides will take photos of you with the majestic seascape in the background.
What are the weight or age requirements?
The minimum age is 7 years old and maximum weight per rider is 250lbs. All minors must be accompanied by an adult.
Where are you located?
We are located in Wailuku, which is on the north side of Maui close to mile marker #7. From Lahaina, we are about a 45-minute drive.
Lanai Snorkel & Dolphin Watch Cruise
How early should we check-in?
Please check-in 45 minutes prior to departure at Pacific Whale Foundation's Store at the 612 Front Street in Lahaina (across from the Banyan Tree).
What should I bring on the Lanai Snorkel & Dolphin Watch Cruise?
Bring a towel, cover up, sunglasses, picture I.D. if you plan on enjoying a complimentary alcoholic beverage. Reef safe sunscreen is provided at the check-in location, but I recommend bringing your own as well. You are in the sun a lot on this trip, and sunburn is a quick way to put a damper on a vacation. Extra cash is handy to have as well as the Pacific Whale Foundation crew takes great care of all guests and tips are appreciated.
Do you offer wetsuits?
Yes, we offer wet suit shirts for an additional fee. You can also rent underwater cameras and binoculars.
How long is the snorkel tour?
It is about 5.5 hours.
Is the snorkel gear provided?
Yes, professionally fitted, premium snorkel gear including masks, fins and optical masks for eyeglass wearers. We also offer flotation devices.
Please check-in 45 minutes prior to departure at Pacific Whale Foundation's Store at the 612 Front Street in Lahaina (across from the Banyan Tree).
What should I bring on the Lanai Snorkel & Dolphin Watch Cruise?
Bring a towel, cover up, sunglasses, picture I.D. if you plan on enjoying a complimentary alcoholic beverage. Reef safe sunscreen is provided at the check-in location, but I recommend bringing your own as well. You are in the sun a lot on this trip, and sunburn is a quick way to put a damper on a vacation. Extra cash is handy to have as well as the Pacific Whale Foundation crew takes great care of all guests and tips are appreciated.
Do you offer wetsuits?
Yes, we offer wet suit shirts for an additional fee. You can also rent underwater cameras and binoculars.
How long is the snorkel tour?
It is about 5.5 hours.
Is the snorkel gear provided?
Yes, professionally fitted, premium snorkel gear including masks, fins and optical masks for eyeglass wearers. We also offer flotation devices.
Monday, March 16, 2015
Molokini & Lanai Snorkel Cruise
Is the snorkel gear provided?
Yes, professionally fitted, premium snorkel gear including masks, fins and optical masks for eyeglass wearers. We also offer flotation devices.
How early should we check-in?
You will want to arrive 45 minutes prior to departure at Pacific Whale Foundation's Ocean Store at the Ma’alaea Harbor Shops next to Maui Ocean Center. Parking is free.
How long is the Molokini and Lanai Snorkel Trip?
The excursion last approximately 6.5 hours.
What do I need to bring with me?
Bring a towel, cover up, sunglasses and picture I.D. if you plan on enjoying a complimentary alcoholic beverage. Reef safe sunscreen is provided at the check-in location, but I recommend bringing your own as well. You are in the sun a lot on this trip, and sunburn is a quick way to put a damper on a vacation.
Are wet suits or underwater cameras available for rent?
Yes, Pacific Whale Foundation has both of these items available for an additional fee.
Is there a fee to park?
Parking is free of charge.
Yes, professionally fitted, premium snorkel gear including masks, fins and optical masks for eyeglass wearers. We also offer flotation devices.
How early should we check-in?
You will want to arrive 45 minutes prior to departure at Pacific Whale Foundation's Ocean Store at the Ma’alaea Harbor Shops next to Maui Ocean Center. Parking is free.
How long is the Molokini and Lanai Snorkel Trip?
The excursion last approximately 6.5 hours.
What do I need to bring with me?
Bring a towel, cover up, sunglasses and picture I.D. if you plan on enjoying a complimentary alcoholic beverage. Reef safe sunscreen is provided at the check-in location, but I recommend bringing your own as well. You are in the sun a lot on this trip, and sunburn is a quick way to put a damper on a vacation.
Are wet suits or underwater cameras available for rent?
Yes, Pacific Whale Foundation has both of these items available for an additional fee.
Is there a fee to park?
Parking is free of charge.
Kayak Adventures of Wailua River - Kauai
How long is this Kayak tour?
It is about 4.5 to 5 hours.
Is lunch included?
Yes, we will provide Hawaiian style lunch after choosing ham, turkey, roast beef or vegetarian sandwiches plus fresh pineapple, chips, cookies & bottled water.
What should I wear?
You should wear light, comfortable clothing with a swimsuit under your clothing. Comfortable shoes (hiking sandals –like Tevas or water shoes – sneakers are okay, but they will get wet and muddy) - No Flip Flops.
What should I bring?
Bring a towel, sunscreen, hat, sunglasses, bug repellant. Camera and your sense of adventure (Each kayak has a watertight drybag.)
Are there any physical requirements?
Participants should be comfortable in the water, enjoy hiking and be in good physical condition. Expect 4 miles of paddling and 2 miles of hiking. Trail conditions can be muddy and slippery at times. No bad knees or bad backs.
Can I go on this tour if I am pregnant?
To protect both of you, we cannot accept bookings for women who will be 20 weeks pregnant or more on the date of the tour.
Does this tour operate in inclement weather?
Tours go out, rain or shine. In the event of extreme inclement weather, tours will be re-scheduled.
If I am traveling alone, can I still go on this tour?
Yes, we do offer one single kayak for people traveling alone.
It is about 4.5 to 5 hours.
Is lunch included?
Yes, we will provide Hawaiian style lunch after choosing ham, turkey, roast beef or vegetarian sandwiches plus fresh pineapple, chips, cookies & bottled water.
What should I wear?
You should wear light, comfortable clothing with a swimsuit under your clothing. Comfortable shoes (hiking sandals –like Tevas or water shoes – sneakers are okay, but they will get wet and muddy) - No Flip Flops.
What should I bring?
Bring a towel, sunscreen, hat, sunglasses, bug repellant. Camera and your sense of adventure (Each kayak has a watertight drybag.)
Are there any physical requirements?
Participants should be comfortable in the water, enjoy hiking and be in good physical condition. Expect 4 miles of paddling and 2 miles of hiking. Trail conditions can be muddy and slippery at times. No bad knees or bad backs.
Can I go on this tour if I am pregnant?
To protect both of you, we cannot accept bookings for women who will be 20 weeks pregnant or more on the date of the tour.
Does this tour operate in inclement weather?
Tours go out, rain or shine. In the event of extreme inclement weather, tours will be re-scheduled.
If I am traveling alone, can I still go on this tour?
Yes, we do offer one single kayak for people traveling alone.
Molokini Eco-Express Morning Snorkel Cruise
How early should we check-in?
Please check-in 45 minutes prior to departure at Pacific Whale Foundation's Ocean Store at the Ma'alaea Harbor Shops next to Maui Ocean Center.
What should I bring?
Swimsuit, towel, light cover-up, sunglasses, hat and money for souvenirs, wet suit and underwater camera rentals. You must bring a photo ID to purchase and consume alcoholic beverages.
Do you offer wetsuits?
Yes, we offer wet suit shirts for an additional fee. You can also rent underwater cameras and binoculars.
How long is the snorkel tour?
It is about 3.5 hours.
Is the snorkel gear provided?
Yes, professionally fitted, premium snorkel gear including masks, fins and optical masks for eyeglass wearers. We also offer flotation devices.
Please check-in 45 minutes prior to departure at Pacific Whale Foundation's Ocean Store at the Ma'alaea Harbor Shops next to Maui Ocean Center.
What should I bring?
Swimsuit, towel, light cover-up, sunglasses, hat and money for souvenirs, wet suit and underwater camera rentals. You must bring a photo ID to purchase and consume alcoholic beverages.
Do you offer wetsuits?
Yes, we offer wet suit shirts for an additional fee. You can also rent underwater cameras and binoculars.
How long is the snorkel tour?
It is about 3.5 hours.
Is the snorkel gear provided?
Yes, professionally fitted, premium snorkel gear including masks, fins and optical masks for eyeglass wearers. We also offer flotation devices.
Northshore Zipline Canopy Tours
What should I wear?
Closed toed shoes are required. Loose scarves are not advised.
Is there a maximum weight?
Maximum weight for participation is 270 lbs.
Is there a minimum age?
Children must be at least 5 years old and weigh a minimum of 40 lbs.
How long does the tour take?
The tour takes approximately 1.5 to 2 hours depending on the size of the group, plus 30 minutes for check in.
Is it safe?
The course meets The Association for Challenge Course Technology (ACCT) standards for zipline construction and our experienced tour guides have been professional trained in accordance with industry standards, including those set by the (ACCT).
Closed toed shoes are required. Loose scarves are not advised.
Is there a maximum weight?
Maximum weight for participation is 270 lbs.
Is there a minimum age?
Children must be at least 5 years old and weigh a minimum of 40 lbs.
How long does the tour take?
The tour takes approximately 1.5 to 2 hours depending on the size of the group, plus 30 minutes for check in.
Is it safe?
The course meets The Association for Challenge Course Technology (ACCT) standards for zipline construction and our experienced tour guides have been professional trained in accordance with industry standards, including those set by the (ACCT).
3 West Club
What attire is required for dinning options?
The restaurant requires no sneakers or shorts, proper business attire required to dine for breakfast/dinner.
How many rooms are in the hotel?
The hotel offers 27 well-appointed guest rooms.
Can I request a rollaway bed?
Yes, upon request, rollaway beds are available for $40 per night plus tax.
Does the room come with a refrigerator?
No. However, refrigerators are available upon request for $10 per night plus tax.
Is WiFi available in the guest rooms?
Yes. Guests may use the WiFi free of charge.
Can I request a smoking room?
No. This is a smoke-free property.
The restaurant requires no sneakers or shorts, proper business attire required to dine for breakfast/dinner.
How many rooms are in the hotel?
The hotel offers 27 well-appointed guest rooms.
Can I request a rollaway bed?
Yes, upon request, rollaway beds are available for $40 per night plus tax.
Does the room come with a refrigerator?
No. However, refrigerators are available upon request for $10 per night plus tax.
Is WiFi available in the guest rooms?
Yes. Guests may use the WiFi free of charge.
Can I request a smoking room?
No. This is a smoke-free property.
Friday, March 13, 2015
Germaine's Luau
What does reserved seating mean?
It means you are guaranteed a seat, but seating is open seating with exceptions for special needs group.
Where is the Luau held?
Our luau is located in Kapolei on the beach. We are next to the Barber’s Point Lighthouse. It is approximately 27 miles from Waikiki.
What time does the Luau begin?
The Luau begins at 6:00 pm. If you are driving out, the gates will open at 5:15 pm.
Are children 5 and under free?
Yes, We do not charge for children 5 years & under. We ask that you have them sit on your lap on the bus if there are no extra seats. At the luau, they are able to sit in your lap. Please bring your own baby carrier or stroller as we do not have any high chairs at the luau.
Do we have to sit on the ground?
We have two kinds of seating at the luau. We have a few tables that are about 18” off the ground where you sit on beach mats that we provide. The majority of our tables are picnic benches. If you require a chair with a back, please contact our reservation office and we will arrange to have one for you.
Is the Luau wheelchair accessible?
Yes, although our luau is completely on the beach, we do have some areas where the sand is more compact & with the assistance of your family, you are able to access this area. We discourage bringing the motorized scooters since several have been damaged in the past due to sand getting into the motor. Germaine’s Luau will not be held responsible for any damage.
Please contact us as soon as possible if you are bringing a wheelchair on the bus for we may need to reserve a specialized vehicle with our transportation company and these special buses are not always available.
Are there foods for vegetarians?
We can order a special “stir fry” dish for you with advanced notice. Then you can go down our buffet line to select any other dish that you may desire.
Does the Luau operate in inclement weather?
Generally, we do not operate in harsh weather conditions as we are outside. We suggest calling us the day of your show if you are concerned about the weather.
It means you are guaranteed a seat, but seating is open seating with exceptions for special needs group.
Where is the Luau held?
Our luau is located in Kapolei on the beach. We are next to the Barber’s Point Lighthouse. It is approximately 27 miles from Waikiki.
What time does the Luau begin?
The Luau begins at 6:00 pm. If you are driving out, the gates will open at 5:15 pm.
Are children 5 and under free?
Yes, We do not charge for children 5 years & under. We ask that you have them sit on your lap on the bus if there are no extra seats. At the luau, they are able to sit in your lap. Please bring your own baby carrier or stroller as we do not have any high chairs at the luau.
Do we have to sit on the ground?
We have two kinds of seating at the luau. We have a few tables that are about 18” off the ground where you sit on beach mats that we provide. The majority of our tables are picnic benches. If you require a chair with a back, please contact our reservation office and we will arrange to have one for you.
Is the Luau wheelchair accessible?
Yes, although our luau is completely on the beach, we do have some areas where the sand is more compact & with the assistance of your family, you are able to access this area. We discourage bringing the motorized scooters since several have been damaged in the past due to sand getting into the motor. Germaine’s Luau will not be held responsible for any damage.
Please contact us as soon as possible if you are bringing a wheelchair on the bus for we may need to reserve a specialized vehicle with our transportation company and these special buses are not always available.
Are there foods for vegetarians?
We can order a special “stir fry” dish for you with advanced notice. Then you can go down our buffet line to select any other dish that you may desire.
Does the Luau operate in inclement weather?
Generally, we do not operate in harsh weather conditions as we are outside. We suggest calling us the day of your show if you are concerned about the weather.
Burn'n Love
What is the difference between Diamond, Platinum, Gold and Silver Seating?
The seating is assigned as best available at the time of purchase. The Diamond is row 1-3, Platinum is row 4-8, Gold is rows 9-11, and Silver is rows 12.
How long is the show?
The show is about 1 hour and 30 minutes.
How many seats does the theater have?
This is a 680 stadium style seating with top of the line light and sound equipment.
Where is Burn'n Love located?
They are located in the Maui Theater right off of Front Street in the Old Lahaina Center next to Starbucks and Foodland.
How much is parking?
Validated parking for Maui Theatre customers is available at the Outlets of Maui, directly across the theatre on Papalaua Street. Parking spaces are marked for Maui Theatre patrons. Bring your ticket for validation when you check in for the show.
Is the show located inside or outside?
The show is located inside.
The seating is assigned as best available at the time of purchase. The Diamond is row 1-3, Platinum is row 4-8, Gold is rows 9-11, and Silver is rows 12.
How long is the show?
The show is about 1 hour and 30 minutes.
How many seats does the theater have?
This is a 680 stadium style seating with top of the line light and sound equipment.
Where is Burn'n Love located?
They are located in the Maui Theater right off of Front Street in the Old Lahaina Center next to Starbucks and Foodland.
How much is parking?
Validated parking for Maui Theatre customers is available at the Outlets of Maui, directly across the theatre on Papalaua Street. Parking spaces are marked for Maui Theatre patrons. Bring your ticket for validation when you check in for the show.
Is the show located inside or outside?
The show is located inside.
Drums of Pacific Luau
What is the difference between General and Preferred Seating?
The General seating table assignment is best available upon purchase in the general section and includes a Shell Lei greeting. Seating begins at 5:30 pm (April - Sept).
Preferred Seating is best available in the center tables, 2nd row from the stage with fresh handmade Ti leaf lei. Seating begins at 5:15 pm (April - Sept).
Where is Drums of Pacific located?
They are located in Lahaina at the Hyatt Regency Maui Resort and Spa. Join us in Sunset Terrace, just steps from Ka’anapali Beach.
Is the show located inside or outside?
The Luau is located outside to enjoy the fresh ocean air, located right next to the beach.
Do you operate the show in inclement weather?
As a general rule, we do not operate during harsh weather. We suggest calling the day of the show if you’re unsure about the weather.
The General seating table assignment is best available upon purchase in the general section and includes a Shell Lei greeting. Seating begins at 5:30 pm (April - Sept).
Preferred Seating is best available in the center tables, 2nd row from the stage with fresh handmade Ti leaf lei. Seating begins at 5:15 pm (April - Sept).
Where is Drums of Pacific located?
They are located in Lahaina at the Hyatt Regency Maui Resort and Spa. Join us in Sunset Terrace, just steps from Ka’anapali Beach.
Is the show located inside or outside?
The Luau is located outside to enjoy the fresh ocean air, located right next to the beach.
Do you operate the show in inclement weather?
As a general rule, we do not operate during harsh weather. We suggest calling the day of the show if you’re unsure about the weather.
Thursday, March 12, 2015
Pearl Harbor & Historic Honolulu Tour
Can your vehicles accommodate wheelchairs?
At this time, our vehicles can accommodate collapsible wheelchairs only. We ask that you let us know at the time of booking your tour that you will be traveling with a collapsible wheelchair.
What type of vehicles do you use?
We use Luxury Deluxe Mini-Coaches equipped with air-conditioning, reclining seats and extra large sightseeing windows. Each bus seats 12-25 passengers.
What do I need to bring on my Pearl Harbor tour?
Because of security reasons you are not allowed to bring any fanny packs, backpacks, purses or anything that provides concealment.
You can bring your cameras and camcorders without their cases. If you are doing a Pearl Harbor with an Island tour combo you may bring your purses and leave them with your tour guides. We ask that you take all your cash and credit cards with you. Your personal items will be locked in the vehicle.
Do I get to board the Arizona Memorial?
Yes, we provide the official Navy tour and you board the Navy shuttle-boat to the Arizona Memorial.
At this time, our vehicles can accommodate collapsible wheelchairs only. We ask that you let us know at the time of booking your tour that you will be traveling with a collapsible wheelchair.
What type of vehicles do you use?
We use Luxury Deluxe Mini-Coaches equipped with air-conditioning, reclining seats and extra large sightseeing windows. Each bus seats 12-25 passengers.
What do I need to bring on my Pearl Harbor tour?
Because of security reasons you are not allowed to bring any fanny packs, backpacks, purses or anything that provides concealment.
You can bring your cameras and camcorders without their cases. If you are doing a Pearl Harbor with an Island tour combo you may bring your purses and leave them with your tour guides. We ask that you take all your cash and credit cards with you. Your personal items will be locked in the vehicle.
Do I get to board the Arizona Memorial?
Yes, we provide the official Navy tour and you board the Navy shuttle-boat to the Arizona Memorial.
Polynesian Cultural Center
Where is the Polynesian Cultural Center located?
They are located in the small town of Laie, located on the northeast end of Oahu. Allow yourself approximately a 75-minute drive from Honolulu.
How much is parking?
Parking is FREE.
Can I bring my camera?
Guests are welcome to take as many personal pictures or video recordings at the Center as they wish, but no flash photography or video is allowed during the evening show, Ha: Breath of Life, as the light is blinding to the performers on stage and other guests in the darkened theater.
Do you offer wheelchair, stroller or locker rentals?
The Polynesian Cultural Center provides guests a limited number of wheelchairs and strollers available with advanced reservations by calling them directly. There is a $20 deposit fee, $15 of which will be refunded when the wheelchair or stroller is returned. A limited number of day lockers are available near the front entrance on a first-come basis for a small rental fee.
Is the Polynesian Cultural Center wheelchair accessible?
All major areas of the Polynesian Cultural Center - including the Laie Temple Visitors Center tours are accessible to those in wheelchairs. Guests using wheelchairs at our lu'au or Ha: Breath of Life evening show will either be invited to transfer to a seat if they choose to do so, or will be invited to sit in any of our wheelchair section.
When are the times for each activity?
The Polynesian Cultural Center is open Monday through Saturday Noon to 5:00 pm. Ali’l Luau seating begins between 4:45 pm – 5:00 pm and concludes at 6:30pm. Ha! seating begins at 7:00 pm and concludes at 9:15 pm.
If my child is under 5 years, are they free?
Yes, children 0-4 are free admission into the Cultural Center. They are considered a lap child for the show venues.
They are located in the small town of Laie, located on the northeast end of Oahu. Allow yourself approximately a 75-minute drive from Honolulu.
How much is parking?
Parking is FREE.
Can I bring my camera?
Guests are welcome to take as many personal pictures or video recordings at the Center as they wish, but no flash photography or video is allowed during the evening show, Ha: Breath of Life, as the light is blinding to the performers on stage and other guests in the darkened theater.
Do you offer wheelchair, stroller or locker rentals?
The Polynesian Cultural Center provides guests a limited number of wheelchairs and strollers available with advanced reservations by calling them directly. There is a $20 deposit fee, $15 of which will be refunded when the wheelchair or stroller is returned. A limited number of day lockers are available near the front entrance on a first-come basis for a small rental fee.
Is the Polynesian Cultural Center wheelchair accessible?
All major areas of the Polynesian Cultural Center - including the Laie Temple Visitors Center tours are accessible to those in wheelchairs. Guests using wheelchairs at our lu'au or Ha: Breath of Life evening show will either be invited to transfer to a seat if they choose to do so, or will be invited to sit in any of our wheelchair section.
When are the times for each activity?
The Polynesian Cultural Center is open Monday through Saturday Noon to 5:00 pm. Ali’l Luau seating begins between 4:45 pm – 5:00 pm and concludes at 6:30pm. Ha! seating begins at 7:00 pm and concludes at 9:15 pm.
If my child is under 5 years, are they free?
Yes, children 0-4 are free admission into the Cultural Center. They are considered a lap child for the show venues.
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