How long does the tour last?
It lasts two hours if you don’t get off. Otherwise, make an entire day of
the hop-on, hop-off tour with 11 different stops in San Diego and Coronado. You
may hop on and off at any one of our convenient stops throughout the entire
day. Depending on your start time, you may also use your ticket to enjoy your
tour in segments by hopping off at one or two of our distinctive stops on the
loop. The number of stops you can explore in one day depends on the time of
year that you are touring and the amount of time you have on the day of your
tour.
If you wish to stay on board your trolley and enjoy our
fascinating narrative presenting a great overview of “America’s Finest City”
without hopping on and off, the entire loop takes approximately two hours.
What time do the tours start?
The Old Town Trolley Tour begins every day (except Thanksgiving and
Christmas) at 9:00 am at the Old Town Depot; however, you can begin your
tour at any of our stops. Please note: Each stop has a different starting
time.
How often do trolleys come to each stop?
Our trolleys come by approximately every 30 minutes, though times may vary
slightly due to traffic conditions and city events. Depending on demand, the
time of year, day of the week, and time of day, our in-field
dispatchers often put more trolleys in the tour loop at an increased
frequency. We are San Diego's most popular tour, and during peak times, we
cannot guarantee that each trolley will have available seats.
Are your trolleys wheelchair accessible?
Please allow 24-hour advance notice to arrange for wheelchair accessibility. We
will make every effort to provide reasonable accommodations for persons with
disabilities.
How do I get to Old Town?
Our Old Town Trolley Depot is located at the Old Town Market on 4010
Twiggs Street and San Diego Avenue in the heart of Old Town San Diego, the
Birthplace of California about a four minute drive from the "Old
Town Exit" on Interstate 5. Public transportation and parking are available at this stop.
What is the last tour of the day?
The last tour of the day varies depending on the depot that you are
starting from, the time of year, the day of the week, and any citywide
events in town. Please refer directly to Old Town’s tour schedule.
Where do I park?
Convenient parking can be found near any of our trolley depots. Free
parking is located in the lot directly across from the Old Town Market
Depot on 4010 Twiggs Street.
Can I bring my stroller on board the trolley?
Yes, we can accommodate strollers but they must be
collapsible and will be stored up front with the conductor. Strollers in the
aisle ways would constitute a safety hazard.
Are the trolleys heated?
No.
Are dogs allowed on your trolleys?
Assistance animals, such as seeing-eye dogs, are the only animals that are
allowed on board the trolleys.
Where can babies or toddlers ride on the trolley?
Babies and toddlers can sit on the parent or guardian’s lap.
Depending upon the age, a child could sit in their own seat.
What are the ten distinct stops?
The ten stops are Old Town Sheriff's Museum, Casa de Aguirre, Mormon Battalion Historic Site, Old Town Railroad Depot, African Museum, San Diego Chinese Historical Museum, Coronado Historical Museum, Veterans Museum at Balboa Park, Timken Museum of Art and San Diego Firehouse Museum.
Wednesday, June 18, 2014
San Diego SEAL Tours Frequently Asked Questions
Is it fun for kids?
Definitely! Kids love our unique and entertaining San Diego tour.
How long is the tour?
The San Diego tour is 90 minutes total with approximately 30 minutes on land and 60 minutes on the water.
Will I get wet?
No. However, a few drops of water could splash up from a wake.
Will I get seasick?
No. However, if you are extremely susceptible to motion sickness, you may want to take something for your own comfort. Our vehicle has a weighted, flat bottom, which allows for a much smoother ride.
Is your tour wheelchair accessible?
Seaport Village only: We have the ability to handle wheelchairs and scooters with a manual lift available at the boarding location. Please contact San Diego Seal Tours directly for accessible available tour times.
What clothes should I wear?
Wear comfortable clothes and bring a jacket because it can get cool on the land portion, as the vehicle is open-air.
Is there parking?
Yes, parking is available at Seaport Village.
Validated Parking: $3 for the first 2 hours or part thereof; $2 every 30 minutes thereafter or part thereof. Validation with a minimum $10 purchase from any Seaport Village establishment.
Non-validated parking: $8 per hour or part thereof.
Is there a place for my child’s stroller?
Yes. We have a lock to keep your strollers safe at our ticket booth while you are on the San Diego harbor tour. We cannot be responsible for lost or stolen personal items.
Where can babies or toddlers ride on the SEAL?
Babies and toddlers can either ride in their own car seat or sit on the parent or guardian’s lap. Depending upon the age, a child could sit in their own seat.
Definitely! Kids love our unique and entertaining San Diego tour.
How long is the tour?
The San Diego tour is 90 minutes total with approximately 30 minutes on land and 60 minutes on the water.
Will I get wet?
No. However, a few drops of water could splash up from a wake.
Will I get seasick?
No. However, if you are extremely susceptible to motion sickness, you may want to take something for your own comfort. Our vehicle has a weighted, flat bottom, which allows for a much smoother ride.
Is your tour wheelchair accessible?
Seaport Village only: We have the ability to handle wheelchairs and scooters with a manual lift available at the boarding location. Please contact San Diego Seal Tours directly for accessible available tour times.
What clothes should I wear?
Wear comfortable clothes and bring a jacket because it can get cool on the land portion, as the vehicle is open-air.
Is there parking?
Yes, parking is available at Seaport Village.
Validated Parking: $3 for the first 2 hours or part thereof; $2 every 30 minutes thereafter or part thereof. Validation with a minimum $10 purchase from any Seaport Village establishment.
Non-validated parking: $8 per hour or part thereof.
Is there a place for my child’s stroller?
Yes. We have a lock to keep your strollers safe at our ticket booth while you are on the San Diego harbor tour. We cannot be responsible for lost or stolen personal items.
Where can babies or toddlers ride on the SEAL?
Babies and toddlers can either ride in their own car seat or sit on the parent or guardian’s lap. Depending upon the age, a child could sit in their own seat.
Thursday, June 5, 2014
Castle Rock Resort & Indoor Waterpark Frequently Asked Questions
Does the Castle Rock Water Park have any height or weight requirements?
For the larger thrill slides, guests must be at least 42" tall and not exceed 350 lbs.
Are there any restrictions at the Castle Rock Water Park? What is not allowed?
No outside drink or food is allowed at the water park. No large rafts, noodles, or tubes allowed.
How many rooms are available at Castle Rock Resort?
There is a total of 191 rooms available at this property.
How many different buildings comprise your units?
Castle Rock Resort consists of 3 buildings.
How many floors constitute the buildings at Castle Rock Resort?
There are 4 floors in the Tower Building and 2 floors in the Atrium Buildings.
Do you have a restaurant on-site? A lounge? Café? Gift Shop?
Castle Rock Resort does have a restaurant on-site – The Tower Grill.
Do you have a minimum age required for check-in at Castle Rock Resort?
Guests must be at least 18 years of age to check-in at this property.
Do you charge any resort fees at Castle Rock Resort?
There are no resort fees charged at this property.
Do you charge for cribs, rollaways, microwaves or fridges at Castle Rock Resort?
Cribs and rollaways are not available. A microwave/fridge combo is $10 per night based upon availability.
Is late check-in available at Castle Rock Resort?
All reservations are guaranteed so the guest may check in any time.
If my check-in time doesn't start until after 4:00 pm, can I go to the Water Park before?
Yes, you can visit the water park anytime after 1:00 pm on the date of your arrival. Simply visit the front desk for assistance with water park passes.
Is complimentary Internet access available?
Yes. WiFi can be accessed from Tower building guest rooms, the lobby, and the Tower Grill.
What parking options are available?
Guests are treated to free onsite parking.
Is the hotel pet-friendly?
No.
Are smoking rooms available for reservation?
No, this is a smoke-free resort. Guests are permitted to smoke only in the designated outdoor smoking areas.
For the larger thrill slides, guests must be at least 42" tall and not exceed 350 lbs.
Are there any restrictions at the Castle Rock Water Park? What is not allowed?
No outside drink or food is allowed at the water park. No large rafts, noodles, or tubes allowed.
How many rooms are available at Castle Rock Resort?
There is a total of 191 rooms available at this property.
How many different buildings comprise your units?
Castle Rock Resort consists of 3 buildings.
How many floors constitute the buildings at Castle Rock Resort?
There are 4 floors in the Tower Building and 2 floors in the Atrium Buildings.
Do you have a restaurant on-site? A lounge? Café? Gift Shop?
Castle Rock Resort does have a restaurant on-site – The Tower Grill.
Do you have a minimum age required for check-in at Castle Rock Resort?
Guests must be at least 18 years of age to check-in at this property.
Do you charge any resort fees at Castle Rock Resort?
There are no resort fees charged at this property.
Do you charge for cribs, rollaways, microwaves or fridges at Castle Rock Resort?
Cribs and rollaways are not available. A microwave/fridge combo is $10 per night based upon availability.
Is late check-in available at Castle Rock Resort?
All reservations are guaranteed so the guest may check in any time.
If my check-in time doesn't start until after 4:00 pm, can I go to the Water Park before?
Yes, you can visit the water park anytime after 1:00 pm on the date of your arrival. Simply visit the front desk for assistance with water park passes.
Is complimentary Internet access available?
Yes. WiFi can be accessed from Tower building guest rooms, the lobby, and the Tower Grill.
What parking options are available?
Guests are treated to free onsite parking.
Is the hotel pet-friendly?
No.
Are smoking rooms available for reservation?
No, this is a smoke-free resort. Guests are permitted to smoke only in the designated outdoor smoking areas.
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