Thursday, December 29, 2016

Farmers Market Food and History Tour ID 5665

Are food samples included in the tour?
Of course! Guests enjoy 9 food tastings from various vendors and cuisines.

How long is the tour?
The tour is approximately 2.5 hours long.

How much walking is involved?
Guests walk approximately 1/8th of a mile.

Is parking included in the tour cost?
No. Parking is not included in tour admission costs. Parking validation is only available for Farmer’s Market parking lots.

Is gratuity included in my tour price?
No. However, gratuity is greatly appreciated, especially if you had an excellent tour.

What should I bring on the tour?
We recommend that guests bring a bottle of water along for the tour and dress appropriately for the weather forecast. Plus, don’t forget sunscreen, sunglasses, and a hat on hot, summer days.

Where do I meet for the tour?
Exact meeting details are provided on your e-Ticket. The Original Farmer’s Market is located at W. 3rd Street & Fairfax Avenue.

Do I need to purchase a ticket for my child?
Infants or young children under the age of 5 do not need tickets if they will not be participating in the food tastings. Children ages 5-12 or those participating in the tastings require a child’s ticket offered at a reduced price.

Is the tour wheelchair or stroller accessible?
Yes.

Will the tour still depart in the rain?
Tours depart rain or shine. In the case of extreme weather, guests will be contacted and given the chance to reschedule.

I have dietary allergies or restrictions. Can I still participate in the tour?
You are able to specify dietary restrictions and food allergies when you book your tickets. Please be as specific as possible, so we can accommodate your needs. If we do not find out about dietary restrictions until the day of the tour, however, it is not possible for us to accommodate them.

Is alcohol served during the tour?
No.

Brooklyn Bridge Bike Tour ID 5656

Where does my bike tour depart?
Brooklyn Bridge Bike Tours depart from 892 9th AVE, off of 58 St. For additional departure information, please call customer service at 1-800-590-4410.

How long is the bike tour?
Bike tours last approximately 3 hours.

Do I need a reservation to participate in the bike tour?
Yes. Please purchase a Brooklyn Bridge Bike Tour ticket to reserve your spot.

What sites will I see during my bike tour?
The Brooklyn Bridge Bike Tour includes the following NYC landmarks, parks, and sights:
  • The Manhattan Bridge
  • Brooklyn Bridge Park
  • Walt Whitman Park
  • Fort Greene Park
  • Admiral's Row/Brooklyn Navy Yard
  • Battery Park

Shoot for the Stars Mini Golf ID 4781

Does this attraction have an age limit?
Guests of all ages can enjoy Shoot for the Stars Mini-Golf!

How many holes are on the course?
This mini golf course includes 18 holes of fun for the whole family.

Where is the attraction located?
Shoot for the Stars Mini-Golf is located in the Hollywood Wax Museum Entertainment Center at 3030 West 76 Country Blvd, Branson, MO 65616.

Hannah's Maze of Mirrors ID 4782

Is there an age limit for this attraction?
Guests of all ages can enjoy Hannah’s Maze of Mirrors.

Where is the attraction located?
Hannah’s Maze of Mirrors is located in the Hollywood Wax Museum Entertainment Center at 3030 West 76 Country Blvd, Branson, MO 65616.

Wednesday, December 28, 2016

Clarion Inn Dollywood Area

Are smoking rooms available?
No. This is a 100% smoke-free hotel.

Is this hotel pet-friendly?
No. Pets are not permitted on hotel property. Only certified service animals are allowed.

Is parking available?

Yes. Guests can use the complimentary onsite parking spaces.

What dining options are available at the hotel?
Guests can enjoy the complimentary hot breakfast every morning while at the Clarion Inn.

Courtyard Myrtle Beach Barefoot Landing

Are smoking rooms available?
No. This is a 100% smoke-free hotel. Designated smoking areas are available outside the hotel building.

Is the hotel pet-friendly?
No. Only certified service animals are permitted on hotel property.

Is parking available?
Yes. The hotel provides complimentary on and off-site parking for guests.

Is WiFi available?
Yes.

Does the hotel offer a complimentary breakfast?
While the hotel does not offer a complimentary breakfast service, guests can purchase a convenient breakfast while onsite. Breakfast options include:
  • Grab-n-Go breakfast, fee from: 6.00 USD
  • Hot breakfast, fee from: 9.95 USD

Shergill Grand Hotel Conference Center

Is parking available?
Yes. Guests can use the complimentary parking spaces on site.

Is the hotel pet-friendly?
Absolutely! For a $15 daily fee, you can bring your dog or cat to the hotel. A 40-lb weight limit applies.

Are smoking rooms available?
No, this is a 100% non-smoking hotel.

Does the hotel have WiFi?
Yes. Guests can use the complimentary wireless Internet access provided by the hotel.

Does the hotel offer onsite dining options?
Yes. Ciao’s Restaurant is open for breakfast, lunch, and dinner daily.

In addition, breakfast is included for 2 people per day. Guests can order 2 eggs any style, 2 bacon or 2 sausage, 2 pancakes or 2 toast, and home fries with coffee or orange juice.


Thursday, December 22, 2016

Residence Inn Orlando Lake Buena Vista

Is the hotel pet-friendly?
Yes, with a maximum of 2 pets (40 pounds or less) per room. Guests bringing pets are charged a non-refundable $150 fee.

Are smoking rooms available?
No. This is a smoke-free hotel.

Is parking available?
Yes. Guests can use the ample parking available.

Does the hotel offer any dining options?
Yes. Guests are offered a complimentary full, hot breakfast and can take advantage of the onsite convenience.

Red Roof Inn International Drive

What is the minimum check-in age?
Guests must be a minimum of 18 years of age to check-in to the hotel.

What is the pet policy?
One well-behaved family pet is permitted, at no additional charge. Pet must be declared during guest registration and kept on a leash when outside guest room. In consideration of all guests, pets must never be left unattended in the guest room.

Are smoking rooms available?
No, this property is 100% smoke-free.

Red Lion Hotel Orlando Kissimmee Maingate

Does the hotel provide a theme park shuttle?
Yes. Guests can use the free shuttle to Walt Disney World® resort. Shuttles to SeaWorld and Universal Studios Orlando are available for an additional fee.

Is parking available?
Yes. There is ample, complimentary parking available for guests.

What onsite dining options are available for guests?
Guests can dine at Angel’s Diner while at the hotel.

Are pets allowed?
Yes. Pet-friendly rooms are available for an additional $20.

Ramada Suites Orlando Airport

Can I smoke in the hotel?
No. This hotel is 100% smoke-free.

Does the hotel offer shuttle service to the Orlando airport and theme parks?
Complimentary on-demand airport shuttle service is included with your reservation and can be arranged from the airport. Transportation to and from Port Canaveral can also be arranged.

What dining options are available to guests?
The hotel is within walking distance or short driving distance to several restaurants, including Cracker Barrel, Bonefish Grill, Longhorn Steakhouse, Chili’s, Sonny’s BBQ, Denny’s, Hooters, Tony Roma’s Fire and Grill Lounge, TGI Friday’s and more.

Is the hotel pet-friendly?
No. Only certified service animals are permitted on hotel property.

Is parking available?
Yes. Guests can use the complimentary parking available onsite.

Ramada Plaza Resort & Suites International Drive

Are pets allowed?
No. This hotel is not pet-friendly. Only ADA certified service animals are permitted on hotel property.

Are smoking rooms available?
No. This is a 100% non-smoking hotel.

Is a theme park shuttle available?
Yes. The hotel offers shuttle service to Walt Disney World® resort and Universal Orlando® Resort.

Is parking available?
Yes. Guests can use the ample onsite parking.

Wednesday, December 21, 2016

Music Mansion

How long is the performance?
The show is about 2 hours long.

What type of music is performed?
Everything from disco to country music is played at Music Mansion. All of your favorite songs will be performed including tunes by Stevie Wonder, the Beatles, Garth Brooks, Janis Joplin, and so much more.

Can I take pictures during the show?
For the safety of our performers, no flash photography is allowed within the theater.

Can I take my children to meet the performers?
Yes. After the show, audiences will have the opportunity to enjoy a meet and greet with our cast.

Monday, December 19, 2016

Cirque Magique

Is this show appropriate for children?
Absolutely. The show is family-friendly.

What meal options are available?
Adult and child meal options are as follows:

Adult meal options:
  • Breakfast: Scrambled eggs, ham, bacon, hash browns, and toast. Dessert: Waffle with chocolate and whipped cream.
  • Lunch: Hamburger, french fries, and onion rings. Dessert: Waffle with chocolate and whipped cream.
  • Vegetarian Meal: Spinach Ravioli

Child meal options:
  • Breakfast - Scrambled eggs, ham, bacon, hash browns, and toast. Dessert: Waffle with chocolate and whipped cream.
  • Lunch - Chicken Nuggets - Chicken nuggets, mashed potatoes, mac & cheese, and fruit. Dessert: Waffle with chocolate and whipped cream.
  • Lunch - Hamburger - Hamburger, french fries, and onion rings. Dessert: Waffle with chocolate and whipped cream.
  • Vegetarian Meal: Spinach Ravioli

How early should we arrive for the show?
We ask that guests arrive 45 minutes before the show.

Chicago Helicopter Experience

When should I arrive for my tour?
You must arrive at the CHE Downtown Heliport no later than 30 minutes before your tour departure time. Guests who are late will not be accommodated.

How long is the helicopter tour?
The entire experience is approximately one hour long, with a 15-minute helicopter flight.

Where is the heliport located?

The heliport is in downtown Chicago located at 2420 S. Halsted St, Chicago IL 60608.

Can I bring a camera?
Absolutely. You’re about to capture some of the best views of Chicago! Pictures are able to be taken throughout the flight duration. For safety precautions, pictures are not permitted during loading operations.

Will other passengers be flying with me?
If you have booked a daytime, evening, or twilight tour, you are likely to have other passengers flying with you. The helicopter can carry up to six (6) passengers at a time.

What happens in the case of bad weather?
Helicopter tours cannot fly in thunderstorms, snowstorms, or low visibility. In the case of poor weather conditions that prevent us from flying, we will make every effort to contact you as early as possible.

What safety precautions are in place?
All guests are required to take part in a thorough safety briefing prior to boarding and flying. Guests are required to adhere to all rules on the heliport and within the helicopter. Inside the helicopter, guests are provided with headphones and seat belts, both of which must be worn.

Where does the aircraft take off and land?
Tours depart and land from the private, downtown heliport just minutes from the “Loop” located at 2420 S Halsted St, Chicago IL 60608.

Is there parking onsite at your location?
Plenty of FREE parking is available.

Is it cold/hot on the aircraft?
The luxurious helicopters are climate controlled.

Will the pilot be speaking to us about the landmarks we pass during the tour?
Yes, your pilot will narrate your tour. The pilots interact with you throughout the flight providing insight, history, and facts on Chicago’s buildings, landmarks, and historic events.

Can I pick my seat in the helicopter?
Seats are based on weight and balance, so individual seat selection is not allowed.

What can I do while I wait for my flight?
Enjoy a 6000 sq. ft. Customer Experience Center filled with fun facts about Chicago, helicopter history, a flight simulator, and other interactive games to add to your experience before your flight.

Are there weight limits for the flight?
Weight is a critical factor for a safe flight, all passengers will be weighed at check-in. Passengers over 15lbs of their reservation weight and/or passengers over 250lbs will be required to purchase a comfort seat for $99.

Friday, December 16, 2016

Elvis Lives Concert

What time do the doors open?
The doors open approximately one hour prior to showtime. It is a good idea to arrive at least 30 minutes prior to showtime.

Is this show appropriate for children?
Yes.

Is the theater handicap accessible?
Yes, the theater is handicapped accessible with no stairs. Please request wheelchair seating at time of reservation. There is also a wheelchair on the premises to assist guests.

How long does the show last?
The show is approximately 2 hours long with a 15-minute intermission.

Can I take pictures or video of the tribute artists during the performance?
Out of respect to the performers, we prohibit the use of flash photography and video cameras during the show. The tribute artists are available in the lobby after the show for additional photo opportunities and autographs. We also ask that you turn off or silence cell phones and pagers.

Monday, December 12, 2016

Quality Suites Lake Buena Vista

What is the minimum age to check-in?
Guests must be at least 21 years of age in order to check-in to the hotel.

Are smoking suites available?
No. This hotel is 100% smoke-free. Guests who do not adhere to this policy by are subject to a fine.

Is a theme park shuttle available?
Yes. The hotel provides guests with scheduled transportation to Walt Disney World theme parks.

Is a complimentary breakfast offered?
Yes, guests can fuel up for the day with a free full breakfast provided by the hotel.


Days Hotel by Wyndham Kissimmee Maingate ID 4344

Is parking available onsite?
Yes, complimentary parking is available for guests.

Does the hotel provide a theme park shuttle for guests?
Yes, Days Hotel by Wyndham Kissimmee Maingate offers a FREE shuttle to the Walt Disney World resort theme parks. For guests who prefer to control their transportation, an Avis car rental station is available at the hotel.

Are smoking rooms available for reservation?
No, this is a smoke-free hotel. Guests who do not adhere to this policy will be subject to a fine.

What is the minimum check-in age?
Guests must be at least 21 years of age to check-in to the hotel.

Is the hotel pet-friendly?
Days Hotel by Wyndham Kissimmee Maingate can NOT accommodate pets.

Is a complimentary breakfast served?
The hotel offers a free continental breakfast; OR guest have an option to purchase hot breakfast for $5.99 plus tax.

Palisades Resort Orlando

Are smoking suites available?
No. The resort has a strict non-smoking policy. Guests can smoke in the designated outdoor areas.

Is a theme park shuttle available?
Yes. A theme park shuttle to Walt Disney World resort theme parks and Universal Orlando Resort theme parks is available for a fee.

What amenities are at the resort?
Guests can enjoy the following premium amenities from the Palisades Resort Orlando:
  • Complimentary Lobby WiFi Access
  • On-Site Movie Theater Room
  • Business Center
  • Meeting Facility
  • Exercise Room
  • Jacuzzi Hot Tub
  • Saunas
  • Outdoor Pool

Is parking available?

Yes, guests can take advantage of the complimentary covered parking available at the resort.

Orlando World Center Marriott

What is the minimum age to check-in?
Guests must be a minimum of 21 years of age in order to check-in to the hotel.

Is parking available?

Yes. The parking fees are as follows:
  • On-site Parking: 23.43 USD daily
  • Valet Parking: 30.88 USD daily
  • Complimentary self-parking for guests driving plug-in hybrid or plug-in electric vehicles / Garage clearance 7 ft 4 in

Is airport shuttle service available through the hotel?
No. The hotel does not provide airport shuttle service. However, arrangements with shuttle transportation companies can be made by visiting the front desk.

How many rooms are in the hotel?
The Orlando World Center Marriott offers 1,883 rooms and 121 suites for guests.

Are smoking rooms available?
No. The hotel has a strict smoke-free policy. Guests who do not adhere to this policy will be subject to a fine.

Is this hotel pet-friendly?
No. Pets are not permitted on hotel property.

Does the hotel offer onsite dining?
Yes. The hotel offers 10 restaurants ranging from Italian cuisine to a poolside bar and grill. A breakfast buffet is offered daily for a fee. Additional dining options include Starbucks and the Central Pantry for a quick bite to eat.

Is WiFi available at the hotel?
Yes. Complimentary wireless internet access is available in the lobby and public areas of the hotel. In-room internet access is available for a daily fee.

Friday, December 9, 2016

Colony Inn

Is the hotel pet-friendly?
Yes. An additional nightly fee applies.

What dining options are available?
Guests can take advantage of the complimentary breakfast provided by the hotel. The local area offers a wide array of bars and restaurants for guests to dine at.

Are smoking rooms available?
No. The hotel is 100% smoke-free.

Oak Plantation Resort

What is included in the villas?
Each villa offers guests the following amenities:
  • Living Rooms with Queen-Sized or Double Sleeper Sofa and Cable TV
  • Master Bedroom with King-Sized Bed and Guest Bedrooms with Two Double Beds
  • Fully Equipped Kitchen with Oven, Refrigerator, Microwave, Dishwasher, Coffeemaker, Toaster, Blender and Dinnerware
  • Washer and Dryer
  • Complimentary Rollaway Beds and Cribs (Based on Availability)
  • In-Room Safe and Hairdryer

Does the resort offer shuttle service to area theme parks?
Yes. Complimentary scheduled shuttle service is available to Walt Disney World® theme parks, Universal Orlando® Resort, and SeaWorld®.

Are there activities for guests at the resort?
Absolutely. The Oak Plantation Resort provides guests with the following amenities and activities for their enjoyment:
  • Two outdoor lagoon style pools (1 heated and 1 climate controlled pool)
  • Kiddie Pool
  • Tennis and Basketball Courts
  • Fitness Center
  • Game Room
  • Children's Playground
  • Daily Activities for guests of all ages
  • Movie Video Rental
  • Private Gated Entry
  • Park-Like Setting with Lake and Fountains
  • Internet Café
  • Picnic Area with Grills
  • Car Wash Area
  • Complimentary Parking

What dining options are available at the resort?
Guests can fuel up for the day with a full breakfast buffet held daily from 7:30 a.m. to 10:30 a.m. The buffet includes eggs, sausage, breakfast potatoes, cereals, fruits, bagels, "Make your own Waffles", yogurts, coffee, and juices for $7.95 per person and $4.50 for children ages 4 to 9.

In addition, the General Market offers groceries, made-to-order sandwiches, and salads for purchase from 8:00 a.m. to 3:00 p.m. For guests that prefer to dine poolside, the Pun-Nu-Luna poolside bar offers a full bar and selection of food.

Monumental Hotel Orlando

Is parking available?
Yes. Complimentary self-parking is available to guests.

Is the hotel pet-friendly?
No. Pets are not permitted on hotel property.

What is the minimum check-in age?
Guests must be at least 21 years old to check-in to the Monumental Hotel Orlando.

Are smoking rooms available?
No. This is a non-smoking hotel and a penalty fee will be applied for guests who do not adhere to this policy.

Thursday, December 8, 2016

Magic on Maui

Is this show appropriate for children?
Yes. This is an all ages show.

Do I need a ticket for my child under the age of 4?
Yes, however, they will be seated free.

Wednesday, December 7, 2016

Lake Buena Vista Resort Village & Spa

Why am I paying a resort fee?
The resort fee of $13.95 per room, per night, collected at check-in covers amenities such as self-parking, WiFi, the fitness room, pool towels, theme park shuttle, and local phone calls.

Are cribs available for guests to reserve?
Cribs are Pack n Play style and are provided complimentary. Please note that you require a crib in the “special needs” area when making your online reservation.

Is the hotel pet-friendly?
No. Only documented service animals are allowed on hotel property.

Are smoking suites available?
No, this is a non-smoking resort. Guests may only smoke outside on their balcony. If this policy is not adhered to, a cleaning fee will be charged.

Are theme park shuttles available for guests?
Yes. The resort offers theme park shuttle service for Walt Disney World theme parks, SeaWorld, and Universal Orlando. These shuttles operate on a first come, first served basis. Shuttle reservations are required a minimum of one day in advance.

Does the hotel offer an airport shuttle?
Yes. Please call the Lake Buena Vista Resort Village & Spa reservation center at 866-401-2699 to schedule your airport transportation. This service has to be scheduled in advance and payment is required at the time of booking. Please have your flight information when calling, so they can advise you on the available shuttle times. After the reservation is confirmed and payment is submitted, you will be sent your transportation voucher by Lake Buena Vista Resort Village & Spa.

Transportation prices start from $60 one way for up to 5 people from the Orlando International Airport to Lake Buena Vista Resort Village & Spa.

Can I check-in early or check-out late?
No. Early check-in and late check-out are not available.

Does the resort have a laundry service?
All suites include an in-suite washer and dryer.  If you require dry cleaning service, please visit the front desk for details.

How many buildings are there at the resort?
There are 5 buildings at the resort, each with a variety of suites from one bedroom to four bedrooms. Not all room types are available in every building.

Is the swimming pool heated?
Yes, the pools are heated seasonally based upon the pool and outside temperatures.

Does the resort offer any housekeeping services?
Yes. Housekeeping services can be scheduled with the front desk at least 24 hours in advance.

Can I have an extra bed in the suite?
Rollaway beds are not offered. Each suite can only accommodate the maximum number of guests indicated for that room type.

Do all suites have a balcony?
Yes, all suites have their own private balcony furnished with a table and chairs.

La Quinta Inn Orlando International Drive North

Are smoking rooms available?
No. This hotel is 100% smoke-free. Designated outdoor smoking areas are available for guests who prefer to smoke.

Is parking available?
Yes. Complimentary self-parking is available for guests.

Is the hotel pet-friendly?
Yes. Plus, pets stay free! Breed, weight, and species restrictions may apply.

Does the hotel provide any dining options or restaurants?
The hotel offers a free Bright Side BreakfastTM for guests. The breakfast includes coffee, juice, waffles, hot and cold cereal, bread and muffins, boiled eggs, and more.

How many rooms does the hotel have?
The hotel offers 156 rooms across 2 floors.

Is the hotel located near popular amusement parks and attractions?
Yes. The hotel is conveniently situated near the following attractions:
  • Walt Disney World Theme Parks - 9.0 mi.
  • Universal Studios - 0.5 mi.
  • SeaWorld and Aquatica - 4.0 mi.
  • Holy Land - 2.0 mi.
  • Orange County Convention Center - 5.2 mi.
  • Orlando Science Center - 10.7 mi.
  • Orlando Expo Center - 8.6 mi.

Hyatt Regency Grand Cypress

How many rooms does the hotel have?
The Hyatt Regency Grand Cypress has 815 non-smoking guestrooms, including 48 suites, 317 king rooms, 415 double rooms, and 35 accessible rooms.

What dining options are available at the hotel?
Guests can enjoy the following restaurants at the Hyatt Regency Grand Cypress:
  • Hemingway’s
  • LakeHouse
  • Hurricane’s Lounge
  • Trellises Bar & Lounge
  • On the Rocks

Is parking available?
Yes. The hotel offers the following parking options for guests:
Valet Overnight: $25 per day
Valet Temporary (under 4 hours) - $12
Self-Parking: $17 per day with unlimited in/out privileges

The self-parking lot is located at driveway #5 next to the convention center entrance.

Are smoking rooms available?
No. This hotel is 100% smoke-free. Designated outdoor smoking areas are available.

What is the pet policy for this hotel?
Guests are welcome to bring their dogs to the Hyatt Regency Grand Cypress. Guests are allowed to bring one dog up to 50 pounds, or two dogs with a combined weight of up to 75 pounds. A $150 per stay fee is applied to your final total upon check-out.

For guests staying longer than 7 days with their dogs at the hotel, an additional deep cleaning fee will apply.

Is theme park transportation available from the hotel?
Yes. Guests can take advantage of the scheduled transportation to and from the Walt Disney World transportation and Ticket Center (at Magic Kingdom), Universal Orlando, and SeaWorld daily. For guests traveling to other Walt Disney World theme parks, connecting transportation is available at the Walt Disney World Transportation and Ticket Center.

Is airport transportation available?
Yes. For transportation to the hotel from the airport, please see the Mears Transportation service counters located on Level 1 on both the A and B side terminals. Reservations are not required.

For guests departing from the hotel to the airport, please make your transportation reservations at the concierge desk a minimum of 24 hours before your desired pick-up time. For more information, please see the front desk at the hotel.

Monday, December 5, 2016

Holiday Inn Winter Haven

What is the minimum age to check-in?
Guests must be at least 21 years of age in order to check-in to the Holiday Inn Winter Haven.

Is the hotel pet-friendly?
No. Only certified service animals are permitted into the hotel.

Is parking available?
Yes. The hotel offers complimentary self-parking.

Are smoking rooms available?
No. The hotel is a smoke-free property.

What are the hours of operation for the fitness center?
The fitness center is open from 6:00 AM to 12:00 AM.

Maui Airport Transportation

What happens if my plane arrives early or is delayed?
Pono Express keeps track of your flight and will make adjustments as needed to be there when you land. If you arrive at the airport early, call us and we will let your driver know you are ready to go.

Why is my flight arrival time required?
We use this information to track your flight and ensure that our drivers are on time and ready for your arrival.

What is the age requirement for children and car seats in Hawaii?
Current Hawaii law states that children under 8 years old must be in car seats. Passengers must provide their own car seats for all children under the age of 8 years old.

How many passengers can fit in a vehicle?
Our vehicles can accommodate 1-3 passengers.

What information do you need from me for pickup?
We require passengers to provide:
  • Flight information (Airline and flight number)
  • Arrival or departure time
  • Cell phone number
This information is required to provide the best transportation service possible for passengers.

Kauai Airport Transportation

What happens if my plane arrives early or is delayed?
Pono Express keeps track of your flight and will make adjustments as needed to be there when you land. If you arrive at the airport early, call us and we will let your driver know you are ready to go.

Why is my flight arrival time required?
We use this information to track your flight and ensure that our drivers are on time and ready for your arrival.

What is the age requirement for children and car seats in Hawaii?
Current Hawaii law states that children under 8 years old must be in car seats. Passengers must provide their own car seats for all children under the age of 8 years old.

How many passengers can fit in a vehicle?
Our vehicles can accommodate 1-3 passengers.

What information do you need from me for pickup?
We require passengers to provide:
  • Flight information (Airline and flight number)
  • Arrival or departure time
  • Cell phone number
This information is required to provide the best transportation service possible for passengers.

Oahu Airport Transportation

What happens if my plane arrives early or is delayed?
Pono Express keeps track of your flight and will make adjustments as needed to be there when you land. If you arrive at the airport early, call us and we will let your driver know you are ready to go.

Why is my flight arrival time required?
We use this information to track your flight and ensure that our drivers are on time and ready for your arrival.

What is the age requirement for children and car seats in Hawaii?
Current Hawaii law states that children under 8 years old must be in car seats. Passengers must provide their own car seats for all children under the age of 8 years old.

How many passengers can fit in a vehicle?
Our vehicles can accommodate 1-3 passengers.

What information do you need from passengers?
We require passengers to provide:
  • Flight information (Airline and flight number)
  • Arrival or departure time
  • Cell phone number
This information is required to provide the best transportation service possible for passengers.

Day Cruise ID 5630

How long is the tour?
Approximately 90 minutes.

Is the tour appropriate for all ages?
Absolutely. Our tours cater to all ages. Children and adults alike will have fun watching for sea creatures and marveling at the Hawaiian shore and landscapes from the comfort of our boat.

What is on the boat?
The boat has ample seating, 3/4 of the boat is shaded, has a restroom, and is completely enclosed by a railing system that allows children of all ages to move around freely without the risk of falling overboard.

Where do we board the boat?
Please go to the Kewalo Harbor located at 1125 Ala Moana Blvd, Honolulu, HI 96814. If using Google Maps, type in “Kewalo Basin Harbor” to find our location. The Haleiwa Queen boat is docked in slip FA1.

Will I be able to see fish through the glass bottom of the boat?
Yes! Keep an eye out for tropical fish and other aquatic creatures. You never know what sea creatures will be drawn to the light illuminating from our glass bottom boat!

Sunset Sail ID 5631

How long is the tour?
Approximately 90 minutes.

Is the tour appropriate for all ages?
Absolutely. Our tours cater to all ages. Children and adults alike will have fun watching the sunset from out on the ocean.

What is on the boat?
The boat has ample seating, 3/4 of the boat is shaded, has a restroom, and is completely enclosed by a railing system that allows children of all ages to move around freely without the risk of falling overboard.

Where do we board the boat?

Please go to the Kewalo Harbor located at 1125 Ala Moana Blvd, Honolulu, HI 96814. If using Google Maps, type in “Kewalo Basin Harbor” to find our location. The Haleiwa Queen boat is docked in slip FA1.

Will I be able to see fish through the glass bottom of the boat?
Yes! Keep an eye out for tropical fish and other aquatic creatures.


Thursday, December 1, 2016

Hilton Orlando Lake Buena Vista

Is smoking allowed in the hotel?
No. The hotel is 100% smoke-free.

Is parking available?
Yes. Guests can either utilize the self-parking parking lot for a $17 fee or valet parking for a $22 fee.

Is the hotel pet-friendly?
No. Only certified service animals are permitted on hotel property.

What is the minimum age to check-in?
Guests must be a minimum of 18 years old in order to check-in or reserve a room.

What is the minimum age to check-in?
Guests must be a minimum of 18 years old in order to check-in or reserve a room.

What attractions are nearby?
The following Orlando attractions are located within close proximity to the Hilton Orlando Lake Buena Vista:
  • Disney Springs™ - Walking Distance
  • Magic Kingdom® Park - 5 miles
  • Disney's Animal Kingdom® Theme Park - 5 miles
  • Epcot® - 2 miles
  • Disney's Hollywood Studios® - 3 miles

Is a theme park shuttle available?
Yes. For further details, see the front desk upon arrival.

Hilton Garden Inn Lake Buena Vista/Orlando

Is parking available?
Yes. Complimentary self-parking is available for guests.

Is the hotel pet-friendly?
No. Only certified service animals are permitted on hotel property.

Can I smoke in the hotel?
No. The hotel is 100% smoke-free. Designated outdoor smoking areas are available.

What is the minimum age to check-in?

Guests must be a minimum of 18 years old in order to check-in or reserve a room.

Hawthorn Suites by Wyndham Lake Buena Vista

Is parking available?
Yes. Guests can utilize the complimentary self-parking.

Is the hotel pet-friendly?
No. Only certified service animals are permitted on hotel property.

Hampton Inn Winter Haven

Is smoking allowed in the hotel?
No. Smoking in a non-smoking room will result in a fee of up to $250.00. There are designated outdoor smoking areas on hotel property where smoking is permitted.

Is parking available?
Yes, complimentary onsite self-parking is available for all guests.

Is the hotel pet-friendly?
No. Only certified service animals are permitted on hotel property.

What is the minimum age to check-in?

Guests must be a minimum of 21 years old in order to check-in and book a room at the Hampton Inn.

Wednesday, November 30, 2016

Friday Night Fireworks Cruise

How long is the tour?
Approximately 90 minutes.

Is the tour appropriate for all ages?
Absolutely. Our tours cater to all ages. Children and adults alike will have fun watching the fireworks from out on the ocean.

What is on the boat?
The boat has ample seating, 3/4 of the boat is shaded, has a restroom, and is completely enclosed by a railing system that allows children of all ages to move around freely without the risk of falling overboard.

Where do we board the boat?
Please go to the Kewalo Harbor located at 1125 Ala Moana Blvd, Honolulu, HI 96814. If using Google Maps, type in “Kewalo Basin Harbor” to find our location. The Haleiwa Queen boat is docked in slip FA1.

Tuesday, November 29, 2016

Fairways Florida Villas

How close are the villas to the Orlando theme parks and attractions?
The Fairways Florida Villas are located near top theme parks and attractions, including:
  • Walt Disney World - Between 5 and 25 minutes away
  • Universal Studios Florida® - Between 20 and 40 minutes away
  • SeaWorld® Orlando - Between 15 and 35 minutes away
  • LEGOLAND® - Between 20 and 35 minutes away

Fairfield Inn & Suites Lake Buena Vista Marriott Village

How many rooms are in the hotel?
The Fairfield Inn & Suites Lake Buena Vista Marriott Village hotel has 388 rooms on 5 floors.

Is the hotel pet-friendly?
No. Pets are not allowed.

Is parking available?
Yes. An $8 parking fee applies.

Are dining options available onsite or nearby?
Yes. The hotel offers a complimentary continental breakfast. In addition, guests can dine at Village Marketplace, Village Marketplace Pizza, and Edy's Grand Ice Cream® while at the hotel. Local restaurant delivery service is also available.

Guests who prefer to venture outside of the hotel can dine at one of the following nearby restaurants:
  • Bahama Breeze
  • Golden Corral
  • Landry’s Seafood
  • Lone Star Steakhouse
  • Carrabba's Italian Grill
  • Panera Bread
  • Olive Garden Italian Restaurant
  • And More

Is an airport shuttle service available from the hotel?
No. However, hotel desk attendants can assist in making reservations with one of the many airport shuttle companies in the area, if desired.

What attractions are nearby?
The hotel is located nearby many popular theme parks and attractions, including:
  • Walt Disney World Resort - 1 Mile
  • SeaWorld® Orlando - 4.3 Miles
  • Universal Studios Florida® - 8.5 Miles
  • LEGOLAND® - 15.6 Miles

Is a theme park shuttle service available?
Yes. Guests can use the hotel shuttle to the Walt Disney World theme parks. For more information, please see the front desk upon arrival.




Monday, November 28, 2016

Enclave Suites

How many pools are available at the resort?
The Enclave Suites offers 3 pools at the resort, two outdoor and one indoor pool. One of the outdoor pools is heated seasonally and the indoor pool is heated year round and open 24 hours.  The outdoor pools are open dawn to dusk.

Is the resort pet-friendly?
Only certified service animals with documentation are allowed on hotel property.

Are activities available at the hotel?
Yes. The resort offers a seasonal Sky Kids Club with fun filled activities such as tennis lessons, scuba lessons, ping pong tables and more! Ask at the front desk for more information about schedules and available activities during your stay.

Is parking available?
Yes. Guests are provided parking passes for the complimentary resort parking.

Does the resort provide a theme park shuttle?
Yes, a complimentary shuttle service to Universal, SeaWorld, and Wet N’ Wild is available.  A local fee applies for the shuttle to Disney.

Is breakfast included?

Yes. Guests can enjoy the complimentary continental breakfast.

Are cribs available?
Yes. Cribs are Pack n Play style and there is a charge of $5.00 per night for a crib. If you require a crib, please note this in the special needs section of your reservation.

What is the minimum check-in age?
Guests must be a minimum of 21 years old to reserve a room and check-in at the Enclave Suites.

Are smoking rooms available?
Yes. If you require a smoking room, please make this request at the time of reservation.


Embassy Suites Orlando - Lake Buena Vista South

Is parking available?
Yes. Self-parking is available for a charge of $10.00, and valet parking is available for $15.00.

Is the hotel pet-friendly?
Only certified service animals are permitted on hotel property.

Are smoking rooms available?
Yes. However, a fee of up to $250 will be charged for those who smoke in non-smoking rooms. Designated smoking areas are located throughout hotel property. 

What attractions are nearby?
The following attractions are located within a short drive from the hotel:
  • Kennedy Space Center
  • University of Central Florida
  • Orlando Science Center and Orlando Museum of Art
  • Amway Center, home of the NBA Orlando Magic
  • Osceola Heritage Park/Silver Spurs Rodeo
  • iFly Orlando
  • Walt Disney World theme parks

Does the hotel have a pool?
Yes.

What is the minimum age to check-in to the hotel?
Guests must be 18-years of age or older to check-in.

What dining options are available for guests?

The Embassy Suites Orlando - Lake Buena Vista South offers made-to-order breakfasts for guests weekdays from 6:30 AM to 9:30 AM and on weekends and major holidays from 7:00 AM to 10:30 AM Light appetizers and complimentary drinks are available at the nightly evening reception from 5:30 PM to 7:30 PM.

Onsite restaurants include Kyngs Grille and Oasis Lounge. The hotel also offers a convenient Marketplace for quick snack or beverage.

Dream Orlando Vacation Rentals

Do the villas have swimming pools?
Yes. Each villa comes with a screened-in, swimming pool.

Are beaches and attractions nearby?
Yes. Dream Orlando Vacation Rentals villas are located an hour or so away from beautiful beaches, and within close proximity to Disney water parks.

Disney’s Yacht Club Resort

Is parking available?
Yes. Disney’s Yacht Club Resort offers valet and self-parking.

What dining options are available at the resort?
Guests can choose from the following restaurants and dining options:
  • Yachtsman Steakhouse
  • Cape May Café
  • Beaches & Cream Soda Shop
  • Captain's Grille
  • Ale & Compass Lounge
  • Crew's Cup Lounge
  • Martha's Vineyard
  • Beach Club Marketplace
  • Hurricane Hanna's Grill
  • 24-hour Room Service

Are recreational activities available for guests?
Yes. The resort offers guests a wide variety of recreational activities, including:
  • Disney-themed Pools
  • Fantasia Gardens and Fairways Miniature Golf
  • Pirate Adventure Cruise
  • Sandcastle Club
  • Resort Campfire Activities
  • Movies Under the Stars
  • Motorized Boat Rentals
  • Fishing
  • Tennis
  • Volleyball
  • Jogging
  • Lafferty Place Arcade

What amenities does the resort provide?

Disney’s Yacht Club Resort provides the following amenities and services for guests:
  • In-room Celebrations
  • Complimentary WiFi
  • Business Center
  • Childcare Services
  • Disney Meetings
  • Laundry and Dry Cleaning Services
  • Mail Services
  • Merchandise and Delivery Pickup
  • Resort Concierge
  • Ship Shape Massage Salon Fitness

Are smoking rooms available?
No. However, designated smoking areas are available throughout the resort.

Is theme park shuttle service available?
Yes. Hotel guests can utilize Disney’s Bus Transportation for shuttle service around the Walt Disney World resort and Disney’s Magical Express for transportation to and from the Orlando International Airport.

Wednesday, November 23, 2016

Disney’s Vero Beach Resort

Does the resort offer dining options?
Yes. Guests can enjoy any of the resort restaurants and dining options, including:
  • Shutters
  • Bleachers Bar & Grill
  • The Green Cabin Room

What amenities are provided by the resort?
Disney’s Vero Beach Resort offers the following amenities:
  • Complimentary WiFi
  • Complimentary Self-Parking
  • Island Grove Packing Company
  • Grocery Orders
  • Mail Services
  • Laundry and Dry Cleaning Services
  • Babysitting and Childcare Services
  • Barbeque Grills

Does the resort offer activities for guests?
Yes. Guests can enjoy one or more of the following resort activities:
  • Pools with a 163-foot waterslide
  • Atlantic Beach
  • Sea Turtle Conservation and Outing
  • Activity Programs for Kids and Teens
  • The Spa at Disney’s Vero Beach Resort
  • Sing-Along Campfire
  • Port Holes Miniature Golf
  • Golf
  • Anchors A-weigh Fitness Room
  • Eb & Flo’s Rentals
  • Tennis Lessons
  • Fishing FUNdamentals
  • SeaBreeze Cabana Company
  • Surf School
  • Community Hall
  • And More

Are smoking rooms available?
No. However, designated smoking areas are available throughout the resort.

Disney’s Pop Century Resort

Is parking available?
Yes. Complimentary self-parking is provided for guests.

Are smoking rooms available?
No. However, there are designated smoking areas located throughout the resort.

Is theme park shuttle service available?

Yes. Hotel guests can utilize Disney’s Bus Transportation for shuttle service around the Walt Disney World resort and Disney’s Magical Express for transportation to and from the Orlando International Airport.

What amenities are available to guests?
Guests of Disney’s Pop Century Resort can use the following resort services and amenities:
  • In-Room Celebrations
  • Complimentary WiFi
  • Childcare Services
  • Laundry and Dry Cleaning Services
  • Mail Services
  • Merchandise Delivery and Pick Up

What resort dining options are available?
Disney’s Pop Century Resort offers the following dining options:
  • Everything Pop Shopping and Dining
  • Petals Pool Bar
  • Pizza Delivery

Does the resort offer recreational activities for guests?
Yes. Guests can enjoy activities such as:
  • Pools
  • Movies Under the Stars
  • Jogging Trails
  • Surrey Bike Rentals
  • Playground
  • Fast Forward Arcade


Disney’s Old Key West Resort

Is parking available?
Yes. Guests can use the complimentary self-parking available.

Are smoking rooms available?
No. However, there are designated smoking areas located throughout the resort.

Is theme park shuttle service available?
Yes. Hotel guests can utilize Disney’s Bus Transportation for shuttle service around the Walt Disney World resort and Disney’s Magical Express for transportation to and from the Orlando International Airport.

What dining options are available at the resort?
Guests can enjoy one of the many dining options at Disney’s Old Key West Resort, such as:
  • Olivia’s Café
  • Good's Food To Go
  • Turtle Shack Snack Bar
  • Gurgling Suitcase Libations & Spirits
  • Pizza Delivery

What amenities does the resort provide?
Disney’s Old Key West Resort offers the following amenities for guests:
  • In-Room Celebrations
  • Complimentary WiFi
  • Childcare Services
  • Laundry and Dry Cleaning Services
  • Mail Services
  • Merchandise Delivery and Pick Up
  • Old Key West Exercise Room

Does the resort offer recreational activities on the property?
Yes. Guests can enjoy activities, such as:
  • Pools
  • Conch Flats Community Hall
  • Old Key West Campfire Activities
  • Movies Under the Stars
  • Bike Rentals
  • Surrey Bike Rentals
  • Fishing
  • Tennis
  • Basketball Courts
  • Volleyball
  • Jogging
  • Playgrounds
  • Electric Eel Game Room
  • Flying Fish Game Room




Disney’s Fort Wilderness Resort & Campgrounds

Is parking available?
Yes. The resort offers plenty of complimentary, self-parking spots for guests.

Can I smoke in the cabins?
No. Smoking is permitted at campsites, on cabin porches and in designated outdoor smoking locations. Smoking is not permitted inside cabins.

Is theme park shuttle service available?

Yes. Hotel guests can utilize Disney’s Bus Transportation for shuttle service around the Walt Disney World resort and Disney’s Magical Express for transportation to and from the Orlando International Airport. Guests can also use Disney’s Water Transportation!

What amenities are available for guests?
Disney’s Fort Wilderness Resort & Campground offers guests the following amenities:
  • Electrical Water Pageant (Parade)
  • In-Room Celebrations
  • Complimentary WiFi
  • Vehicle and Recreational Devices Rentals
  • Childcare Services
  • Laundry and Dry Cleaning Services
  • Mail Services
  • Merchandise Delivery and Pick Up

What activities are available for guests of the resort?

Disney’s Fort Wilderness Resort & Campgrounds is bursting with recreational activities for guests to enjoy. Options include:
  • Pools
  • Fort Wilderness Archery Experience
  • Tri-Circle-D Ranch
  • Holiday Sleigh Rides
  • Pony Rides
  • Wagon Rides
  • Chip N’ Dale’s Campfire Sing-a-Long
  • Movies Under the Stars
  • Fishing
  • Bike Rentals
  • Basketball Courts
  • Volleyball
  • Jogging Trails
  • Playgrounds
  • Daniel Boone’s Wilderness Arcade
  • Davy Crockett’s Wilderness Arcade
  • Wilderness Back Trail Adventure

What dining options are available?
Guests can choose from the following resort dining options and restaurants:
  • Trail’s End Restaurant
  • P & J's Southern Takeout
  • Meadow Snack Bar
  • Hoop-Dee-Doo Musical Revue
  • Mickey’s Backyard BBQ
  • Crockett’s Tavern

Disney’s Coronado Springs Resort

Is parking available?
Yes. Guests can take advantage of the ample parking spots in our complimentary self-parking lot.

Are smoking rooms available?
No. However, there are designated smoking areas located throughout the resort.

Is theme park shuttle service available?

Yes. Hotel guests can utilize Disney’s Bus Transportation for shuttle service around the Walt Disney World resort and Disney’s Magical Express for transportation to and from the Orlando International Airport.

Does the resort offer dining options onsite?

Yes. Guests can dine at one of the many restaurants, lounges, and cafes at the resort, including:
  • Maya Grill
  • Las Ventanas
  • Café Rix
  • Pepper Market
  • Siestas Cantina
  • Laguna Bar
  • Rix Lounge
  • Room Service (Breakfast - 7:00AM to 11:00AM, Dinner - 4:00PM to 11:00PM)

Does the resort have recreational activities available?
Of course. Disney’s Coronado Springs Resort offers guests the following recreational activities to enjoy:
  • Pools with waterslide
  • Coronado Springs Campfire Activities
  • Movies Under the Stars
  • Volleyball
  • Jogging Trail
  • Playground
  • Iguana Arcade

What services and amenities does the resort offer for guests?
Guests can take advantage of the many services and amenities at the resort, including:
  • In-room Celebrations
  • Complimentary WiFi
  • Business Center
  • Childcare Services
  • Disney Meetings
  • Laundry and Dry Cleaning Services
  • Mail Services
  • Merchandise Delivery and Pick Up
  • La Vida Health Club
  • Resort Concierge



Disney's BoardWalk Villas

Is parking available?
Yes. Disney’s BoardWalk Villas offers both valet and self-parking for guests.

What dining options are onsite?
Guests can enjoy the following dining choices while staying at Disney’s BoardWalk Villas:
  • Flying Fish
  • Big River Grille & Brewing Works
  • Flying Fish Chef’s Tasting Wine Dinner
  • ESPN Club
  • Trattoria al Forno
  • BoardWalk Bakery
  • Pizza Window
  • The Belle Vue Lounge
  • Leaping Horse Libations
  • Room Service from 6:00AM to Midnight

Does the resort offer recreational activities for guests?
Absolutely. Disney’s BoardWalk Inn offers a vast array of activities for guests to choose from, such as:
  • Pools
  • Fantasia Gardens and Fairways Miniature Golf
  • BoardWalk Campfire Activities
  • Movies Under the Stars
  • Ferris W. Eahlers Community Hall
  • Bike Rentals
  • Surrey Bike Rentals
  • Fishing
  • Tennis
  • Jogging
  • Playground
  • Side Show Games Arcade

What amenities are available for guests?
Guests can take advantage of the following resort amenities:
  • In-room Celebrations
  • Complimentary WiFi
  • Business Center
  • Childcare Services
  • Disney Meetings
  • Laundry and Dry Cleaning Services
  • Mail Services
  • Merchandise Delivery and Pick Up
  • Muscles & Bustles Health Club
  • Resort Concierge

Are smoking rooms available?
No. However, there are designated smoking areas located throughout the resort.

Is theme park shuttle service available?
Yes. Hotel guests can utilize Disney’s Bus Transportation for shuttle service around the Walt Disney World resort and Disney’s Magical Express for transportation to and from the Orlando International Airport.

Disney’s BoardWalk Inn

Is parking available?
Yes. Guests can take advantage of valet parking or the complimentary self-parking.

Is theme park shuttle service available?
Yes. Hotel guests can utilize Disney’s Bus Transportation for shuttle service around the Walt Disney World resort and Disney’s Magical Express for transportation to and from the Orlando International Airport.

Are smoking rooms available?
No. However, there are designated smoking areas located throughout the resort.

What amenities are available for guests?
Guests can take advantage of the following resort amenities:
  • In-room Celebrations
  • Complimentary WiFi
  • Business Center
  • Childcare Services
  • Disney Meetings
  • Laundry and Dry Cleaning Services
  • Mail Services
  • Merchandise Delivery and Pick Up
  • Muscles & Bustles Health Club

Does the resort offer recreational activities for guests?
Absolutely. Disney’s BoardWalk Inn offers a vast array of activities for guests to choose from, such as:
  • Pools
  • Fantasia Gardens and Fairways Miniature Golf
  • BoardWalk Campfire Activities
  • Movies Under the Stars
  • Bike Rentals
  • Surrey Bike Rentals
  • Fishing
  • Tennis
  • Jogging
  • Playground
  • Side Show Games Arcade

What dining options are at the resort?
Disney’s BoardWalk Inn aims to please by offering guests the following dining and restaurant choices:
  • Flying Fish
  • Big River Grille & Brewing Works
  • Flying Fish Chef’s Tasting Wine Dinner
  • ESPN Club
  • Trattoria al Forno
  • BoardWalk Bakery
  • Pizza Window
  • The Belle Vue Lounge
  • Leaping Horse Libations
  • Room Service from 6:00AM to Midnight


Disney's Beach Club Resort

Is parking available?
Yes. Guests can choose between complimentary self-parking and valet parking.

Is theme park shuttle service available?
Yes. Hotel guests can utilize Disney’s Bus Transportation for shuttle service around the Walt Disney World resort and Disney’s Magical Express for transportation to and from the Orlando International Airport.

Are smoking rooms available?
No. However, there are designated smoking areas located throughout the resort.

What dining options are available?
Guests can choose from the following onsite dining options:
  • Yachtsman Steakhouse
  • Cape May Cafe
  • Beaches & Cream Soda Shop
  • Cape May Café
  • Captain's Grille
  • Ale & Compass Lounge
  • Crew's Cup Lounge
  • Martha's Vineyard
  • Beach Club Marketplace
  • Hurricane Hanna's Grill
  • 24-Hour Room Service

What amenities are onsite for guests to enjoy?
Amenities at Disney’s Beach Club Resort include:
  • In-room Celebrations
  • Complimentary WiFi
  • Childcare Services
  • Laundry and Dry Cleaning Services
  • Mail Services
  • Resort Concierge
  • Ship Shape Massage Salon Fitness - Full-service fitness and spa facility

Does the resort offer recreational activities for guests?
Absolutely. Guests can enjoy a variety of activities, such as:
  • Pools
  • Fantasia Gardens and Fairways Miniature Golf
  • Pirate Adventure Cruise
  • Sandcastle Club
  • Resort Campfire Activities
  • Movies Under the Stars
  • Motorized Boat Rentals
  • Fishing
  • Bike Rentals
  • Tennis
  • Volleyball
  • Jogging
  • Lafferty Place Arcade


Tuesday, November 22, 2016

Disney's Animal Kingdom Lodge

Is parking available?
Yes. Guests can take advantage of either the ample complimentary self-parking or the valet parking.

Is theme park shuttle service available?
Yes. Hotel guests can utilize Disney’s Bus Transportation for shuttle service around the Walt Disney World resort and Disney’s Magical Express for transportation to and from the Orlando International Airport.

What amenities are available for guests?
Disney’s Animal Kingdom Lodge is bursting with extraordinary amenities for all guests to enjoy, including:
  • Zahanati Massage & Fitness Center
  • Resort Concierge
  • Locker Rentals
  • Laundry and Dry Cleaning Services
  • Childcare Services
  • Complimentary WiFi
  • In-Room Celebrations

What recreational activities are available at the resort?
In addition to premier amenities, the resort also offers guests activities such as:
  • Pools
  • Simba’s Cubhouse
  • Jambo House Campfire Activities
  • Hakuna Matata Playground
  • Pumbaa’s Fun and Games Arcade
  • Movies Under the Stars

Are smoking rooms available?
No. However, there are designated smoking areas located throughout the resort.

What dining options are at the resort?
Guests can enjoy the following dining options:
  • Jiko – The Cooking Place
  • Boma – Flavors of Africa
  • Sanaa
  • Jiko Wine Tasting
  • The Mara
  • Maji Pool Bar
  • Uzima Springs Pool Bar
  • Cape Town Lounge and Wine Bar
  • Victoria Falls Lounge
  • Dine with an Animal Specialist
  • Jiko Wine Tasting
  • Wanyama Safari
  • Room Service

Disney’s All-Star Sports Resort

Is parking available?
Yes. Guests can use the onsite complimentary parking.

What dining options are available?
Guests can enjoy the following dining choices at Disney’s All-Star Sports Resort:
  • In-room Service
  • End Zone Food Court
  • Grandstand Spirits Pool Bar
  • Pizza Delivery

What onsite recreational activities are available?
Guests of Disney’s All-Star Sports Resort have a wide array of recreational activities:
  • Pools
  • Movies Under the Stars
  • Jogging Trail
  • Playground
  • Game Point Arcade

Is theme park shuttle service available?
Yes. Hotel guests can utilize Disney’s Bus Transportation for shuttle service around the Walt Disney World resort and Disney’s Magical Express for transportation to and from the Orlando International Airport.

Are smoking rooms available?
No. However, there are designated smoking areas located throughout the resort.

Disney’s All-Star Music Resort

What dining options are available onsite?
Guests of Disney’s All-Star Music Resort enjoy the following dining options:
  • In-room service
  • Intermission Food Court
  • Singing Spirits Pool Bar
  • Pizza Delivery

Is theme park shuttle service available?
Yes. Hotel guests can utilize Disney’s Bus Transportation for shuttle service around the Walt Disney World resort and Disney’s Magical Express for transportation to and from the Orlando International Airport.

Is parking available at the hotel?
Yes. Guests can use the ample, complimentary parking available at the resort.

Are smoking rooms available?
No. However, there are designated smoking areas located throughout the resort.

Are recreational activities available at the resort?
Yes. Disney’s All-Star Music Resort features several recreational opportunities, such as:
  • Pools
  • Jogging Trails
  • Movies Under the Stars
  • Playground
  • Note’able Games Arcade

Destiny Palms Hotel Maingate West

What dining options are available to guests?
Hotel guests can enjoy the Deluxe Continental Breakfast from 6:00am to 9:00am. In addition, the hotel is located near multiple restaurants.

Is parking available?
Yes. Guests can utilize the complimentary onsite parking.

Are smoking rooms available?
No. This hotel is 100% smoke-free.

Is the hotel pet-friendly?
No.

Crown Club Inn by Exploria Resorts Orlando

Is the hotel pet-friendly?
Only ADA service dogs are allowed on hotel property.

Are smoking rooms available?
No. This hotel is smoke-free.

What dining options are available to guests?

Guests can enjoy a complimentary hot breakfast buffet. In addition, the following restaurants are available:
  • Big Kahuna’s Poolside Bar and Grill
  • Kokomo’s Lakeside Tiki Bar
  • Loretta’s Trattoria
  • Shipwreck Cafe at Buccaneer Bay Adventure Park

What theme parks and attractions are nearby?
The hotel is located right around the corner from major Orlando theme parks and attractions, including:
  • Magic Kingdom - 11 Miles
  • Hollywood Studios - 8 Miles
  • Animal Kingdom - 7 Miles
  • Universal Orlando Resort - 20 Miles
  • SeaWorld Orlando - 20 Miles

Are theme park shuttles available?
Yes. We offer a complimentary resort shuttle to Epcot, Magic Kingdom, and Universal Studios Florida.

Monday, November 21, 2016

Crestwood Suites, Lakeland FL

Is the hotel pet-friendly?
Yes. Guests are allowed to bring pets of up to 25 lbs each. A pet fee of $15 per day, per pet, is due upon check-in, with a maximum of $50 per guest, per week.

What amenities are available?
Guests of Crestwood Suites can take advantage of the premier amenities, including:
  • Heated outdoor swimming pool
  • Fitness center
  • Convenient on-site laundry facilities
  • Fully-equipped business center
  • Complimentary wireless Internet

Days Inn Buena Park

What attractions are nearby?
The Days Inn Buena Park offers guests a convenient hotel location with multiple theme parks, shows, and attractions nearby.
  • Knott’s Berry Farm - 1 Mile Away
  • Disneyland Resort - 10 Minutes Away
  • Medieval Times Dinner & Tournament and Pirate’s Dinner Adventure - One Block Away
  • Target and Starbucks - In the Same Parking Lot

What amenities are available to guests?
Guests can enjoy the following amenities:
  • Free Daybreak Breakfast
  • Free Wi-Fi
  • Free Kiosk Computer Usage
  • Simmons Pillow Top Mattresses
  • Heated Pool and Hot Tub
  • Free Parking
  • No Resort Fees

Stay on Main

Are smoking rooms available?
No. This hotel is 100% smoke-free.

What dining options are available?

The Stay on Main hotel offers guests a complimentary continental breakfast from 7:30 AM to 10:00 AM and a complimentary afternoon snack in the lounge. The hotel is conveniently located near several restaurants, bars, and nightclubs as well.

Can I bring my pet?
No. The hotel is not pet-friendly.

Is parking available?
No. No onsite parking is available. Guests may use a nearby parking garage or lot.

Are rollaways, extra beds, or cribs available?
No. The hotel does not offer rollaways, extra beds, or cribs.

What amenities are available?
The Stay on Main hotel offers the following amenities:
  • 24-hour coin laundry
  • 5th-floor community kitchen featuring a fridge, microwave, and toaster
  • Airport transportation (fee)
  • Business services
  • Community games room
  • 24-hour fitness center
  • Complimentary continental breakfast and afternoon snack
  • Complimentary iMacs for guest usage in the lobby
  • DVD player and Wii console rentals
  • Concierge services
  • Flat-screen TVs
  • Shuttle, car, limo or town car services available
  • Movie lounge, ping pong, Playstation, and workout station in the lobby.

What attractions are located nearby?

The hotel is one mile from LA Live, and minutes away from Hollywood.

Coral Cay Resort

Is parking available onsite?
Yes. All guests receive complimentary parking for a maximum of two cars per townhome.

Is a theme park and attraction shuttle service available?
No. Coral Cay Resort does not offer a shuttle service.

Is Wi-Fi available to guests?
Yes. Townhomes are equipped with complimentary Wi-Fi.

What are the pool hours of operation?
The pool is open from dawn until dusk each day.

Are cribs available?
Pack n’ play style cribs are available to guests by request. To ensure that you receive a complimentary crib, please indicate this on your reservation.

Is smoking allowed in the townhomes?
No. Guests will be fined for smoking in the townhomes.

Is there a minimum age to stay at the resort?
Guests must be 21 years of age or older to check-in.

Comfort Suites Main Gate East

Does a resort fee apply?
No. The hotel does not charge resort fees.

What dining options are available?
Guests can enjoy a free hot and cold breakfast buffet daily, featuring Mickey Mouse shaped waffles. In addition, Barracuda Bart’s Tiki Bar is open daily from 4:00pm to 11:00pm by the poolside. The hotel lobby also features St. Kitts Gift and Sundry Shop featuring snacks and beverages.

Is a theme park and attraction shuttle service available?
Yes. Guests can leverage shuttles to Walt Disney World resort parks, Universal Orlando®  Resort, and SeaWorld® Orlando. Shuttle schedules are available at the Guest Services desk.

Are smoking rooms available?
No. All rooms are non-smoking. The hotel is 100% smoke-free.

Is the hotel pet-friendly?
No. Only service animals are allowed on hotel property.

What are the hours of operation for the outdoor pool and whirlpool spa?
The outdoor heated pool and whirlpool spa are available for guest use 24/7. However, out of respect to guests, a quiet time begins at 10:00pm each day.




Quality Inn & Suites Cocoa Beach ID 709

What attractions are nearby?
The Quality Inn & Suites is conveniently located within walking distance from 20 restaurants and dozens of shops. Port Canaveral is only five minutes away, while Kennedy Space Center is a 20-minute drive from the hotel.

What amenities are available to guests?
The hotel offers guests the following premier amenities:
  • Complimentary breakfast served from 6:00am to 9:00am
  • Free high-speed Internet and WiFi
  • Free in-room safe
  • Onsite fitness center
  • Heated pool and hot tub
  • Lagoon Lounge
  • Game room and video arcade

Is the hotel pet-friendly?
Yes. A $10 per night fee applies. Guests are allowed a maximum of 2 pets per room with a maximum size of up to 45 pounds.

Are smoking rooms available?
No. The hotel is 100% smoke-free.

What is the minimum required age for check-in?
Guests must be 18+ years old to check-in unless accompanied by a parent or legal guardian.

Clarion Inn and Suites International Drive

Is the hotel pet-friendly?
No. Pets are not permitted on hotel property.

What theme parks and attractions are nearby?
The hotel is located within 2 miles of SeaWorld and Universal Orlando and within 9 miles from the Walt Disney World resort. The Orlando Orange County Convention Center is situated adjacent from the hotel, only a 5 minute walk away. The Orlando International Airport is a 15-minute drive from the hotel.

Does the hotel offer internet access?
Yes. Guests can utilize the free Wi-Fi around the hotel.

What dining options are available?
Guests can enjoy the hot breakfast available ($6.99+ per person), as well as food and drinks at the Scene Cafe & Lounge located onsite.

Are smoking rooms available?
No. The hotel is 100% smoke-free.

Is parking available?
Yes, car and bus parking is available onsite for guests.

Friday, November 18, 2016

Caribe Royale All-Suite Hotel & Convention Center

How many rooms and suites are available?
The Caribe Royale All-Suite Hotel & Convention Center has 1,218 spacious, well-appointed one-bedroom suites and 120 luxurious two-bedroom lakeside villas.

What attractions are nearby?
  • Orlando International Airport (MCO) - 16 miles
  • Orlando/Sanford International Airport (SFB) - 47 miles
  • SeaWorld Orlando® - 6 miles
  • Walt Disney World® area - 1.5 miles
  • Universal Studios® - 10 miles
  • International Drive - 1 mile
  • Orange County Convention Center - 6 miles
What amenities are available?
Guests can leverage the following amenities:
  • Pool and Waterslide
  • Children’s Water Play Area
  • Bicycle Rental
  • Catch & Release Fishing
  • Spa Services
  • Business Center
  • Tennis
  • Basketball
What dining options are available?
The Caribe Royale All-Suite Hotel & Convention Center houses several different dining options, including:
  • Holidays at Caribe Royale
  • Tropicale
  • The Venetian Chop House
  • Cafe 24
  • Java’s Coffee Cafe
  • Calypso’s Pool Bar & Grille
  • The Loft Lobby Bar
  • The Falls Lounge
Is a resort fee charged?
Yes. A hotel Fee of $19.95 per night plus tax is applied to each reservation.

Are smoking rooms available?
No, the Caribe Royale All-Suite Hotel & Convention Center is 100% smoke-free.

Is the hotel pet-friendly?
No. Only certified service animals are permitted on hotel property.

Is parking available?
Yes, we offer complimentary self-parking and valet parking for $9 per day (Day Guest Parking) and $12 per day (Overnight Valet).

What are the hours of operation for the Fitness Center?
Our fitness center is open from 5:30am to 9:30pm.

Are theme park shuttles available for guests?
Yes. Scheduled shuttle services to the Walt Disney World® Theme Parks and an evening shuttle to Disney Springs are available for guests. Reservations are required.




Best Western Premier Saratoga Resort Villas

What attractions are nearby?
By staying at the Best Western Premier Saratoga Resort Villas, guests are within close proximity to Walt Disney World®, Universal Studios® and SeaWorld®. The Orlando Premium Shopping Outlet® is also nearby.

Is the hotel pet-friendly?
Yes. Pets are allowed based on the availability of pet-friendly rooms for your desired length of stay. Up to 2 dogs per room with an 80 lb limit are allowed. Cats, birds, and other pets are accepted at the hotel’s discretion. A $20.00 per day fee is in place, with a $100.00 maximum. A refundable cleaning and damage deposit of $50.00 is required upon check-in. If damage occurs or excessive cleaning is needed as a result of the pets, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair/cleaning.

Are smoking rooms available?
No. This hotel is 100% smoke-free.

What are the hours of operation for the fitness center?
The exercise facility is open from 7:00am to 11:00pm.

Is room service available?
Yes. Guests can enjoy room service from 7:00am to 9:00pm.

Best Western Orlando Gateway Hotel

How much is parking?
Free self-parking, limited to one car per room, is offered. Additional parking passes are $22.50 per night.

Do you have parking for oversized vehicles, trailers, tractor trailers, RV’s, motor coaches?
No, we do not have parking for oversized vehicles. We have very limited parking and run at high occupancy. We cannot allow oversized vehicles on our property because they take too many spaces.

Can I check-in early?
Check-in is at 4:00 pm. We cannot offer guaranteed early check-in but may be able to offer depending on availability. Please contact the hotel directly for availability.

Can I check-out late?
We offer 1:00 pm late check-out, based on availability.

Is there a minimum age to check-in?
Yes, the minimum age is 18.

Can you store luggage?
Yes, luggage storage with same day pick-up is complimentary. Overnight storage is $5 per bag per day and must have confirmation of reservation booking to return to the hotel.

Do you have an airport shuttle?
We do not have an airport shuttle, but we recommend the following methods of transportation from Orlando International Airport:

  • SuperShuttle – Outside of Baggage Claim in airport 
  • Taxi – Outside of Baggage Claim in airport
  • Car Rentals available at the airport


Do you offer cribs? 
Cribs are complimentary.

Do you offer rollaway beds?
Rollaway bed is available for $22.50 per day.

Do you have guest laundry available? What about dry cleaning?
We have a guest laundry available on the first floor, with 24-hour access. Washers are $3.00 per load and dryers are $3.00 per load. Laundry detergent is available for sale in Shades Deli. Dry Cleaning is available Monday – Friday Only.  Drop-off at the front desk prior to 7 AM for same day delivery.

Do you have a fitness center?
Our fitness center offers treadmills, stationary bikes, an elliptical machine, free weights, and a stretching area.

Do you allow smoking?
We are a nonsmoking hotel. There are designated areas outside of the Hotel for your convenience.

Do you allow pets?
No, pets are not accepted.

Do you offer a complimentary shuttle to Disney Parks?
No, we do not offer complimentary Disney transportation.

Do you offer a complimentary shuttle to Universal Studios?
We are a Universal Partner Hotel, and they provide scheduled complimentary transportation to their parks and SeaWorld Orlando.

Do you offer complimentary breakfast?
No, we are a full-service Best Western Hotel. We have a restaurant and deli on-site for your convenience.

Is there an additional fee for microwave and refrigerator?
No, all rooms include a mini microwave and refrigerator.

Is there a daily resort fee?
Yes, $8.00 per night.

Can I pay cash? Are deposits required?
Effective immediately, we will no longer accept cash upon arrival. All guests must check-in with a valid credit card.  They may opt to change their form of payment at check-out to cash, but they will be charged for their entire stay upon arrival.

How many elevators do you have?
We have three elevators.

Do you offer complimentary Wi-Fi?
Yes, see the front desk for a security code.

What is the voltage in the guest rooms?
120V 60Hz

Do you enter rooms with DND signs?
Our main priority is the safety and well-being of our guests and associates. We reserve the right to visually inspect all guestrooms for wellness checks, security, maintenance, or other purposes, even when they do not disturb sign is displayed.

Are emotional support/ comfort dogs permitted?
No, they are not considered service animals. The work or task performed by a service animal must be directly related to the individual’s disability.

Best Western Ocean Beach Hotel and Suites

How many floors is the hotel?
The Best Western Ocean Beach Hotel and Suites has 8 floors of rooms, onsite amenities, and guest services.

Is the hotel located near major attractions?
Yes. The Best Western Cocoa Beach Hotel & Suites is the closest beach hotel to Disney® attractions, Universal Studios® and SeaWorld®. Other nearby attractions include:
  • Kennedy Space Center Visitor Complex
  • Cruises from Port Carnival
  • Ron Jon Surf Shop and Surf School
  • The Dinosaur Store and Museum
  • Cocoa Beach Pier
  • Cocoa Village River District
  • Cocoa Beach Golf Club
What dining options are available to guests?
The Best Western Ocean Beach Hotel and Suites offers guests the following dining options:
  • Complimentary full hot breakfast
  • O’Hana J’s restaurant
  • Cocoa Beach Ale House
  • Sandbar
In addition, the Cocoa Beach Pier is nearby with several restaurants and dining options for guests to choose from.

What time is the fitness center open?
The fitness center hours of operation are from 8:00am to 9:00pm.

Is the hotel pet-friendly?
Yes. Guests are allowed to bring their pets for a $15 daily fee. Limited to two pets up to 80 lbs. $50 refundable cleaning/damage deposit required upon check-in. Advance notice required.

Bay Lake Tower at Disney's Contemporary Resort

Is theme park transportation available?
Absolutely. Guests can take advantage of the Resort Monorail, which provides direct transportation to the Magic Kingdom and one-stop service to Epcot. Bus transportation to the majority of the resort as well.

Is parking available?
Yes, we offer self and valet parking for guests.

Are smoking rooms available?
No. The resort offers designated smoking areas for those who wish to do so.

What dining options are available at the hotel?
From fine dining to character meals, guests enjoy a wide range of dining options at the Bay Lake Tower, including:
  • California Grill
  • Chef Mickey’s
  • The Wave of American Flavors
  • Contempo Cafe
  • Contemporary Grounds
  • Cove Bar
  • The Sand Bar
  • Outer Rim lounge

Is room service available?
Yes. Guests can take advantage of our room service offerings 24/7.

What onsite amenities are available?
Bay Lake Tower guests have access to a vast array of amenities and activities, including:
  • Several Pools
  • Cabana Rentals
  • Fishing
  • Volleyball
  • Tennis
  • Jogging Trails
  • Contemporary Resort Campfire
  • Movies Under the Stars
  • The Game Station Arcade
  • Pirates and Pals Fireworks Voyage
  • Multiple Resort and Area Transportation Options
  • In-Room Celebrations
  • Complimentary Wi-Fi
  • Laundry and Dry Cleaning Services
  • Resort Concierge
  • Olympiad Fitness Center




Bay Harbor Hotel

Is airport transportation available?
Yes. A complimentary airport shuttle to the Tampa International Airport is available from 6:00 AM to 10:30 PM.

Is onsite parking available?
Yes.

What dining options are available at the hotel?
Guests can enjoy Beach Bar | Restaurant for breakfast, lunch, and dinner. In addition, several restaurants are within a short distance from the hotel.

Allure Resort International Drive Orlando

Will I be charged a service fee?
Yes. Guests incur a nightly $11.25 fee.

Is shuttle service available to area attractions?
Yes. The Allure Resort offers shuttle service to Walt Disney World, Universal Studios and SeaWorld.

What dining options are available onsite?
The Allure Resort offers the following restaurants and dining options for guests to enjoy:
  • Cargo Bay Grill
  • Cargo Bay Deli and Snack Bar
Are smoking rooms available?
No. The Allure Resort is 100% smoke-free.

How many rooms are at the Allure Resort?
We have 223 rooms onsite:
  • 27 Standard King-size Guest Rooms
  • 8 Over-sized King-size Guest Rooms
  • 7 Business Class King-size Guest Rooms
  • 14 Corner King-size Guest Rooms
  • 146 Standard Queen-size Guest Rooms
  • 7 Standard Corner Double Queen-size Guest Rooms
  • 10 Standard Queen-size Guest Rooms with Accessible Bath Tub
  • 4 Standard Queen-size Guest Rooms with Accessible Roll-in Shower
We offer 114 interconnecting rooms.

Are laundry facilities available?
Yes. Laundry facilities are located on the 2nd and 5th floors of the hotel.


Monday, November 14, 2016

Family Beach Photo- Mini Session

What style of photography will be used during my mini session?
Ryan Smith Photography uses a photojournalistic style of photography. This includes a mixture of posed and candid shots to provide clients with a full range of finished photos.

How long is the mini session?
Mini photography sessions are between 30 and 45 minutes.

How many photos will I receive?
Clients receive between 50 and 100 photos.

Can I copy and print my own photos?
Yes. Clients will receive a copyright release along with their photos. This provides clients the ability to copy and print the final photographs received from Ryan Smith Photography.

Are my pictures edited?
Photographs are adjusted for lighting and color.

Wednesday, November 9, 2016

Wild Bear Inn

When are check-in and check-out times?
Check-in to the hotel begins at 4:00 PM and check-out ends at 10:00 AM.

What is the minimum check-in and reservation age?
Guests must be a minimum of 21 years of age to reserve and check into a room at the Wild Bear Inn.

Is parking available?
Yes. Guests can take advantage of the ample self-parking available.

Are smoking rooms available?
No. All rooms are non-smoking.

Can I bring my pet with me?
Yes. However, a fee may apply.

What in-room accommodations are provided?
Guest rooms include:
  • Bedding
  • Non-Smoking Rooms
  • Air Conditioning and Heating
  • Kitchenette
  • Coffee Maker
  • Mini Refrigerator
  • In-Room Safe
  • Cable TV w/ Premium Channels
Upgraded rooms offer additional amenities.

What dining options are available?
Guests can enjoy the Wild Bear Tavern onsite.


Monday, November 7, 2016

Statue of Liberty Cruises

Are the tour boats handicap accessible?
Yes. All of the boats are fully ADA Compliant, as are all docks. For additional safety reasons, wheelchairs do not have access to the top deck.

Can I sit on the top deck?

Yes. Our boats provide some of the best views of the city!

Can I bring a bike on the water taxi?

Yes, space permitting.

Can I bring food and/or drinks on board?
Outside food and beverages are not permitted on the boat. Snacks are available for purchase on board.

Are animals allowed on board?
Only service animals are allowed on the New York Water Taxi boats.

Can I smoke on board?
No. All boats are smoke-free.

New York Water Taxi

Are the tour boats handicap accessible?
Yes. All of the boats are fully ADA Compliant, as are all docks. For additional safety reasons, wheelchairs do not have access to the top deck.

Can I sit on the top deck?
Yes. Our boats provide some of the best views of the city!

Can I bring a bike on the water taxi?
Yes, space permitting.

Can I bring food and/or drinks on board?

Outside food and beverages are not permitted on the boat. Snacks are available for purchase on board.

Are animals allowed on board?
Only service animals are allowed on the New York Water Taxi boats.

Can I smoke on board?
No. All boats are smoke-free.


Shark Speedboat Thrill Ride

How long is the speedboat ride?
Rides are 30 minutes long.

Are height and weight restrictions in place?
Yes. Guests must be a minimum of 40" tall in order to ride.

Can pregnant women ride the attraction?

For their safety, pregnant women cannot ride the SHARK Speedboat Thrill Ride.

Will we get wet on the ride?
Absolutely. Bring a poncho, if desired.

Can my child sit on my lap during the ride?

No. All guests, including children, must sit in their own seat during the duration of the ride.

Can I bring food or drinks on board?

No. Outside food and drinks are not permitted on the SHARK Speedboat Thrill Ride.




Ramada Orlando near Convention Center

How close is the hotel to major Orlando attractions?
The hotel is located within five minutes of Universal Studios Orlando and SeaWorld, and 15 minutes from the Walt Disney Resort.

Are smoking rooms available?
Smoking rooms are available upon request. Designated outdoor smoking areas are available as well.

What major attractions does the complimentary shuttle provide service to?

The complimentary shuttle provides service to SeaWorld, Island of Adventure, Walt Disney World and Universal Studios Orlando. Shuttles can be arranged at the Guest Services Desk in the lobby. Shuttle service to and from the airport is not provided by the hotel.

Is this a pet-friendly hotel?
No. Pets are not allowed in guest rooms or on hotel property. Registered service animals are allowed.

Is parking available at the hotel?
Yes. Guests can take advantage of the ample free parking available onsite.

What is included in the guestrooms?
All guestrooms feature the following amenities:
  • Air Conditioning
  • 32” Flat Screen TV
  • Cable/Satellite Service with 30 Specialty Channels
  • Refrigerator
  • Microwave
  • Clock Radio
  • Complimentary Toiletries
  • Hair Dryer
  • Iron/Ironing Board
  • Wake-Up Service
  • Wi-Fi Internet Access
  • Coffee and Tea Maker
  • Complimentary Coffee and Tea
  • Desk

What hotel services and amenities are available?
Guests can enjoy the following onsite amenities and services offered by the Ramada Orlando:
  • Complimentary Hot Breakfast
  • Complimentary Shuttle Service to Area Theme Parks
  • Unlimited Access to the YMCA Aquatic Center
  • Outdoor Pool & Fitness Center
  • Complimentary Wi-Fi
  • Free Parking
  • Safe Deposit Boxes at the Front Desk
  • Ramada Mart Open 24 hours
  • Room Service by Uno Chicago Grill
  • Vending Machines
  • Laundry Service
  • Complimentary Public-Access Computers in the Lobby
  • Fax Service

What are the hours of operation for the hotel pool?
The pool is open from 7:00 AM to 10:00 PM every day.

Friday, November 4, 2016

The Colony Hotel

When are check-in and check-out times?
Guests may begin checking into the Colony Hotel at 4:00 PM. Check-out ends promptly at 11:00 AM.

Is parking available?
No. The Colony Hotel does not have designated parking onsite. Instead, guests can take advantage of discounted valet parking service at $30.00 + tax per night.

How old must I be to reserve a room?
The minimum age to reserve and check-in to a room at the Colony Hotel is 18 years of age.

Are smoking rooms available?
No. The Colony Hotel is 100% smoke-free. Guests caught violating the no-smoking restriction will be fined.

Is Wi-Fi available?
Yes. Guests can enjoy the complimentary Wi-Fi available throughout the hotel.

Are pets allowed?

No. The Colony Hotel is not pet-friendly.

What guest room amenities are available?
Guest rooms include:
  • Small Refrigerator
  • 40-inch Flat-screen Cable TV
  • DVD Player
  • In-Room Safe
  • iPod Docking Station
  • Alarm clock
  • Wake-up service
  • Hardwood/Parquet floors
  • Air Conditioning
  • Hairdryer
  • Telephone
  • Shower
  • Desk
  • Free toiletries
  • Refrigerator
  • Iron
  • Radio

Hilton Garden Inn Miami Airport West

What amenities are included in guest rooms?
All guest rooms include:
  • Complimentary Internet Access
  • Remote Printing
  • Ergonomic Desk and Chair
  • Cuisinart Coffeemaker
  • Microwave and Mini-Refrigerator
  • The Garden Sleep System™ Bed with Non-Allergenic Pillows and Duvet Cover
  • 32-Inch LCD HD TV
  • USA Today® Delivered Monday through Friday
  • Two Telephones with Dataport and Voicemail
  • Evening Room Service Available
  • Iron and Ironing Board
What hotel amenities are available for guests?
Guests can enjoy any one of the many amenities and services available at the Hilton Garden Inn, such as:
  • Complimentary Internet Access
  • Complimentary Transportation to Miami Airport
  • Onsite Dining
  • Room Service
  • 24-Hour Business Center
  • 24-Hour Convenience Mart
  • Fitness Center
  • Outdoor Pool and Hot Tub
  • Baggage Storage
  • Luggage Hold
  • Coin Laundry
  • High Chairs, Cribs, and Playpens Available for Small Children
What dining options are onsite?
Guests can eat breakfast, lunch, or dinner at the The Great American Grill® onsite from 6:00 AM to 11:00 PM. In addition, the hotel offers a 24-hour pantry with ready-to-cook meals, snacks, beverages, and more.

The Kent Hotel

When are check-in and check-out times?
Guests may begin checking into the Kent Hotel at 4:00 PM. Check-out ends promptly at 12:00 PM (noon).

Does the hotel allow pets?

Absolutely. This is a pet-friendly hotel. A nightly pet fee of $50.00 will apply. Guests are limited to 1 pet per room at a maximum of 50 lbs.

Is parking available onsite?
While the hotel does not offer a designated parking area for guests, it does offer a discounted valet parking service at a rate of $30.00 + tax per day.

Are smoking rooms available?
No. The hotel is a non-smoking hotel. Guests caught smoking in hotel rooms or within the property will be fined.

How old do I need to be to book a room?
Guests must be at least 18 years of age to reserve a room at the Kent Hotel.

Does the hotel offer Internet access?

Yes. Free Wi-Fi is available to all guests.

Saturday, October 29, 2016

Quality Inn & Suites Biltmore East

What on-site amenities are offered?
Guests can enjoy the following amenities:
  • Pet-friendly Rooms
  • Free Hot Breakfast
  • Complimentary Wi-Fi
  • Seasonal Outdoor Pool
  • Whirlpool Suites
  • Cable/satellite Television
  • Fitness Center
  • Free Newspaper
  • Complimentary Parking
  • ATM
  • Gift Shop
  • Guest Laundry
  • Truck & RV Parking
What do guest rooms include?
With the goal of providing guests with the utmost comfort and convenience, guest rooms include:
  • Plush Bedding
  • 42-inch Flat Panel Televisions
  • Complimentary Wi-Fi
  • In-room Phones
  • Work Desks
  • Pull-out Sofa Beds
  • Whirlpool Tubs
  • Coffee/tea Makers
  • Complimentary Bath Products
  • Free Daily Newspapers
Is the hotel pet-friendly?
Yes. A nightly pet fee applies.

What dining options are available at the hotel?
The hotel provides guests with a complimentary breakfast. Several dining options are available just a short distance away from the hotel.

DoubleTree by Hilton Asheville

When are check-in and check-out times?
Check-in begins promptly at 3:00 PM and check-out ends at 11:00 AM.

What amenities are offered to guests?

The DoubleTree by Hilton Asheville-Biltmore seeks to provide guests with upscale and convenient amenities. Guests can take advantage of the following amenities and services:
  • Indoor heated pool
  • Hot tub
  • Complimentary Standard Wi-Fi
  • Premium Wi-Fi | $7.95/day per device
  • Fitness center
  • Restaurant & bar
  • Business center
  • Meeting & event space
  • Pet-friendly lodging
  • Doorman
  • Concierge desk
  • 24-hour front desk
  • Dry cleaning service
  • Marketplace
  • Limo or Town Car service
  • ATM
  • Handicap Access
  • Room service
  • Guest parking
  • Wake-up calls
  • Entirely non-smoking
  • Shuttle services to Downtown Asheville and Historic Biltmore Village
Is the hotel pet-friendly?
Yes.

Is parking available?
Yes.

What dining options are available on-site?

The Ducker Tea Room serves a variety of breakfast items for guests each morning, including continental breakfast or a full meal. The Marketplace offers guests coffee, fruit, yogurt, and other items.

What is the minimum age to check-in?
Guests must be at least 21 years of age in order to check-in. 

EAN Hampton Inn Asheville - Tunnel Rd

When are check-in and check-out times?
 Check-in begins at 2:00 PM and check-out ends at 12:00 PM.

Are smoking rooms available?

This hotel is a non-smoking hotel. Fines will occur for those who smoke inside hotel property. Designated smoking areas are available outside of the hotel.

Is parking available?

Yes. Self-parking is available on the premises.

Is the hotel pet-friendly?

 No. Service animals are permitted on hotel property, however.

Is the hotel accessible?

Yes. The hotel features accessible rooms, entrances, and more. For more information, please contact customer service.

What on-site amenities are available?

The hotel offers guests the following amenities:
  • Business Center
  • Fitness Center
  • Pool
  • Complimentary Breakfast
  • Free Shuttle within 5 Miles
  • Laundry Service
  • Complimentary Wi-Fi
What is the minimum age to check-in?
 Guests must be 21+ years old in order to reserve and check into a room at this hotel.

Holiday Inn Buena Park

What in-room amenities are offered?
Guest rooms feature the following amenities:
  • Hair dryers
  • Coffee makers
  • Irons and ironing boards
  • In-room movies and entertainment
  • Breakfast delivered (fee)
  • Free Wi-Fi
  • AM/FM radio
  • Alarm clock
  • Separate hanging closet
  • Work desk with lamp
  • Ergonomic Chair
What on-site amenities are available for guests?
The Holiday Inn Buena Park seeks to make your stay a pleasant one by offering the following amenities:
  • Room service
  • Dry cleaning/laundry services
  • Gift shop
  • Wake up calls
  • HERTZ car rental on site
  • Ample complimentary parking
  • Concierge services
  • Fitness facility
  • The largest outdoor, year-round pool in the area
  • Large jacuzzi and deck for sunbathing
  • Poolside food and beverage service
  • Hotel shuttle service (See concierge upon arrival)
Are smoking rooms available?
Smoking is allowed only at our outdoor designated areas. Individuals who smoke inside will be fined.