Wednesday, June 30, 2010

Dollywood Vacations Cabin Rentals Frequently Asked Questions

Is there a minimum age required for check-in at Dollywood Vacations Cabin Rentals?
We welcome families and groups of all ages. However, we do require that at least one member of your family is 21 years of age or older to make any lodging reservations.

Where do I check-in /check-out for my cabin rental?
The Dollywood Vacations, also known as Dollywood Vacations Cabin Rentals, office is located just minutes from Dollywood. The physical address for satellite tracking devices is:
1431 Upper Middle Creek Road
Sevierville, TN 37876

Does Dollywood Vacation Rentals charge any resort fees?
There is a one-time resort fee of $77.80 due upon check-in. 

What is check-in /check-out time at Dollywood Vacations Cabin Rentals?
Check-in time is 4:00 P.M. Check-out is at 10:00 A.M..

What if I'm arriving early?
You are welcome to check-in anytime, but please be aware your cabin is not guaranteed to be ready until 4:00 P.M.

If I'm staying at a Dollywood Vacations cabin what do I need to bring?
You only need to bring your family, food and charcoal for the grill! Everything else is included in your rental. Cabins are fully furnished with linens, towels, sheets, pillows, blankets, dishes, washer & dryers, stove, refrigerator and grill. All cabins come with a starter supply of soap, dishwashing detergent, toilet paper, trash bags and paper towels. Remember, we only supply a starter kit for paper goods, detergents, etc.

What dates will the Resort Pool be open in 2011?
The Resort Pool shared by guests in Dollywood Vacations cabins is open May 23 - Sept. 5 2014.

Friday, June 25, 2010

Titanic Museum Pigeon Forge Frequently Asked Questions

Is there a restaurant or cafe at the Titanic Museum Attraction?
No, there isn’t but there are many restaurants in the surrounding Parkway area.

Are cameras/video allowed at the Titanic Museum?
No. Cameras and/or video cameras are not allowed at the museum.

Is the Titanic Pigeon Forge Museum Attraction accessible by wheelchair?

Yes. The Titanic Museum Attraction is fully accessible to the disabled and is wheelchair friendly. We also have wheelchairs available.

Were any of the Titanic artifacts on display taken from the wreck site?
None of the artifacts you see at Titanic Pigeon Forge were taken from the wreck site. The many priceless Titanic artifacts and relics that are on display were either carried off the ship by Titanic passengers and crew or were recovered from the sea during the rescue effort. Many of these pieces are on display for the first time.

How big is the Titanic Museum Attraction?
Titanic Pigeon Forge is a 30,000 square-foot, ship-shaped structure situated on 5.69 acres that overlook the Gateway to the Great Smoky Mountain National Park. The forward half of the ship is re-created and will be half-the-size of the original Titanic. It holds 20 galleries with hundred of artifacts on two decks. The primary objective in creating Titanic Pigeon Forge was to build a permanent monument to the 2,208 men, women and children who sailed on her.

I hear the museum attraction has re-created Titanic’s Grand Staircase and that visitors can actually climb the stairs. Is that true?
Yes. The section of the First Class staircase between A-Deck and B-Deck has been re-created using original plans from Harland and Wolff, the Titanic builders. It is centered under a wrought iron and glass dome that duplicates what was installed on Titanic. Additionally, there is an accurate re-creation of both a First Class suite and Third Class cabin.

Are there interactive opportunities for my kids to enjoy?
Yes, the interactive areas of Titanic Pigeon Forge provide many hands-on experiences that are designed to give children and adults alike a sense of what it might have been like to actually be on board the Titanic. Families will be able to learn how to send a wireless SOS signal and see how difficult communication was in 1912; they’ll feel what it was like to stand in the icy night air while touching a soaring wall of ice that simulates the iceberg that sliced through the ship. Guests will be able to experience water chilled to 28 degrees which delivers a stark reminder of what two-thirds of the Titanic’s passengers and crew had to endure.

How long does the tour take?
The Titanic Pigeon Forge Museum Attraction is a self-guided tour. Because there is so much to see and do in the museum the average length of time a guest will spend is two hours.

I’ve seen one of those Titanic traveling exhibits and wondered why I should care about seeing this one?
Titanic Pigeon Forge and Titanic Branson are unlike anything you’ve seen before. They’re permanent, Titanic-size museum attractions that are unequaled in the world. From the moment you board the ship, you’ll begin to see, experience, and feel the difference. Costumed crew members will introduce you to some of the 2,208 passengers and crew that were on board the ship and you’ll have an opportunity to pay your respect to all them before you leave.

Friday, June 18, 2010

White Oak Lodge and Resort Frequently Asked Questions

Do you have a minimum age required for check-in?Guests must be at least 21 to check-in at White Oak Lodge and Resort.

Is there a certain time to Check-In?
Yes. Guests must check in between 4pm-6pm. If you plan on arriving after 6pm, please call the number on your E-ticket before 6pm so you can receive after hours instructions.

Do you have a recreation/pool area for guests near your cabins?
Yes, there is a recreation center with large pool, tennis and basketball courts available.

What are the pool hours at White Oak Lodge and Resort?The pool is open from 10am-10pm, seasonally.

What type of parking do you have?
There is free parking available at the cabins, generally for two cars.

Does White Oak Lodge and Resort offer handicap accessible cabins?Yes, there are two cabin units available that allow for handicap access.

Does the resort have sundry station?Yes, the check-in office of the resort has drinks and snacks available to buy.

Does White Oak Lodge have Internet available to guests?
Yes, Wi-Fi is available free of charge.

Thursday, June 17, 2010

Country Cascades Frequently Asked Questions

How many rooms are available at Country Cascades Waterpark Resort?
There are a total of 236 rooms at this hotel.

How many different buildings comprise your units?
All of the units are located in two buildings.

Do you have a restaurant, gift shop or lounge located on-site?
No.

Is Country Cascades Waterpark Resort located on a trolley stop?
They are located one block from a Pigeon Forge trolley stop.

Do you offer smoking rooms at Country Cascades Waterpark Resort?
All rooms at Country Cascades are non-smoking. Our guests are welcome to smoke outside of the hotel.

Are pets allowed at Country Cascades Waterpark Resort?
Country Cascades is a pet-free hotel. No pets of any size are permitted.

Do you have rollaway beds?
No, we do not have roll-away beds.

Do you have cribs?
We do not have cribs, but we do offer a Pack n' Play free to guests.

Are microwaves in each room?
Yes, microwaves are included each room.

What is included with the buffet breakfast at Country Cascades Waterpark Resort?
Biscuits & Gravy (in-season only), Belgian Waffles, Oatmeal, Cold Cereals, Donuts, Toast, English Muffins, Fruit, Milk, Juice, Tea, Coffee, Hot Chocolate, and Cappuccino.

What are the pool hours at Country Cascades Waterpark Resort?
The indoor pool and hot tub at Country Cascades are open for our guests' enjoyment from 8:30 am to Midnight. The outdoor waterpark is typically open mid-March through September, dependent on weather conditions. Waterpark hours may vary. Please contact the hotel directly for details.

How far are you from Dollywood?
Dollywood's main entrance is less than 5 minutes away.

How much parking is available?
Country Cascades has ample parking available on both sides of the building.

How many TVs in each room?
There is one flat screen television in each room. Suites also have televisions in each sleeping area.

Are adjoining rooms available at Country Cascades Waterpark Resort?
Yes, Country Cascades offers a connecting suite comprising a Two Queen Room and an Executive Suite room. Adjoining rooms are taken as requests only and cannot be guaranteed.

How old do you have to be to check-in at Country Cascades Waterpark Resort?
At least one person in your room must be 18 years old or older.

The Ramsey Hotel and Convention Center ID 514

How many rooms are available?
The hotel has 206 rooms.

How many floors are in the hotel?
There are five floors total, with all rooms located on floors 2-5. There is elevator access.

Do you have a restaurant on-site? A lounge, café or gift shop?
Yes. The hotel has a cocktail lounge and restaurant on-site for guests.

Does the hotel serve a complimentary breakfast?
Yes. A complimentary full hot deluxe breakfast with restaurant seating is served daily.

Is WiFi access available?
Yes. Guests may access the WiFi free of charge.

Is parking available?
Yes. Free parking is offered to hotel guests.

Do you have a minimum age required for check-in?
Guests must be at least 21 years of age to check-in at the Holiday Inn Pigeon Forge.

Will I be charged for resort fees?
No.

Does the hotel have a pool?
Yes. The hotel has an indoor heated and cooled pool area with full-service pool bar and giant movie screen. Plus, free nightly popcorn and movie nights are offered on the movie screen in the indoor pool area.

What are the hours of operation for the pool?
The indoor pool is open from 9:00 am to Midnight.

Is late check-in available?
Yes. Guests may check-in at any time.

Is smoking allowed at this property?
No, the hotel is 100% non-smoking.

How many adjoining rooms are available?
There are 25 sets of connecting room. In each instance, a room with ONE king bed connects to a room with TWO double beds.

Does the hotel charge for cribs or rollaways?
Cribs are provided at no charge, based on availability. There is a charge of $10.00 per night for rollaway beds.

Is the hotel located on a trolley stop?
There is a Trolley Stop on-site. It is located at the end of the new Convention Center.

Friday, June 11, 2010

Holiday Inn Express Pigeon Forge Frequently Asked Questions

How many rooms are available at the Holiday Inn Express?
There are a total of 105 units available at this property.

How many buildings comprise the units at Holiday Inn Express?
There units are all located in one building.

How many floors constitute the Holiday Inn Express?
There are 5 floors total.

Are adjoining rooms available at the Holiday Inn Express Pigeon Forge?
Adjoining rooms are available. There are a total of 10 adjoining units available.

Do you have a restaurant on-site at the Holiday Inn Express Pigeon Forge? A lounge? Café? Gift Shop?
No.

What are the pool hours at the Holiday Inn Express?
The pool is open from 9:00am – 11pm.

Does the Holiday Inn Express have any resort fees?
No.

Does the Holiday Inn Express have rollaways or cribs? What is the charge for these items?
Rollaways are $10 per night. Cribs are free of charge.

Is Wi-Fi available at Holiday Inn Express?
Yes, Wi-Fi is offered free to guests.

Are handicap rooms available at this property?
Yes, there are a total of seven handicap rooms available to guests.

Is smoking allowed at the Holiday Inn Express?
No. This hotel is completely non-smoking.

What is the minimum age to check-in at this hotel?
Guests must be at least 18 years of age.