iFly Indoor Sky Diving Frequently Asked Questions

What is the wind tunnel like at iFly Orlando?
iFly has a vertical wind tunnel with fans at the top with the purpose of drawing the air up past you in the flight chamber. You will experience a controlled environment providing you the just the right amount of air flow for the utmost flight enjoyment.

What is bodyflight?
Indoor bodyflight is the development of a skill allowing you to fly your body in a controlled manner in a wind tunnel. SkyVenture wind tunnels are the perfect environment for the quickest development of this skill due to the professional instruction and quality of the airflow.

Is indoor sky diving at iFly safe?
SkyVenture's unique design with its wall to wall air column, along with professional, trained instructors allows flyers to safely enjoy their flight session. Your flight instructor is with you through your entire flight experience.

Is it scary?
iFly is not scary; there is no jumping, no falling and there is no experience needed.  You are simply floating on a column of air. There is no sensation of falling or anything that would make you feel sick from motion sickness.

Who can fly at iFly Orlando?
iFly flies people from 3 to 103, so it is fun for all ages. Children under 18 need a parent or guardian to sign their waiver.  Any flyers over 6' tall may not exceed 250 pounds and any flyers under 6' tall may not exceed 230 pounds. We also recommend not flying if you have ever had a history of neck, back, or heart problems or if you have ever had a prior shoulder dislocation.

What is included with my flight?
iFly offers various packages but each one includes your training session, use of all the flight gear, your flight time in the tunnel, hands on personal assistance from your instructor and flight certificate.

Can I fly with my friends or family members?
iFly flies several people in each class; actual class size varies on the type of flight tickets. Your friends/family will be part of the same group.  However, you will fly one at a time in the flight chamber, one-on-one with your instructor. Once you have gained more flight experience then you will be able to fly with others of the same skill level in the tunnel. If someone chooses just to watch, they are welcome to accompany you through your experience and can watch from the complimentary observation area.

Can I do tricks and flips in the tunnel at iFly Orlando?
iFly's first concern is for your safety in the flight chamber, so the tricks or flips are done by experienced flyers only. Some flyers are able to do turns, move up and down, and front to back their first flight. Be sure to ask your instructor how to advance your flight skills. Once you do develop those skills, tunnel flying can be an even more exciting sport.

Maingate Lakeside Resort Frequently Asked Questions

How many units are available at Maingate Lakeside Resort?
There is a total of 651 units available at this property.

How many different buildings comprise your units?
Maingate Lakeside Resort consists of 15 low-rise buildings spread across 24 acres in Kissimmee. 

Do you have a restaurant on-site? A lounge? Café? Gift Shop?
Yes. The following restaurants and dining options are available:

• Hurricane Sam's Bar & Grill 
• The Greenhouse 
• The General Store & Deli
• Pizza Hut Express
• Poolside Bars 

Do you have a minimum age required for check-in at Maingate Lakeside Resort?
Guests must be at least 21 years of age to check-in at this property.

Do you charge any resort fees at Maingate Lakeside Resort?
There is a resort fee of $7.50 per day. This fee is due upon check-in.

Do you charge for cribs or rollaways at Maingate Lakeside Resort?
There is a $10 per day charge for rollaways. Cribs are not available.

What are the pool hours at Maingate Lakeside Resort?
The pools are open from 8:00am – 10:00pm.

Is late check-in available at Maingate Lakeside Resort?
All reservations are guaranteed so the guest may check in at any time.

Do you have shuttles to the theme parks or shopping malls?
Maingate Lakeside Resort does offer complimentary, scheduled shuttles to all the major theme parks.

Is Maingate Lakeside Resort Orlando a pet-friendly hotel?
Yes, the resort does accept pets. There is a $25 per night, per pet fee and a $100 refundable pet deposit. A maximum of two pets is permitted per room, with a per pet maximum weight of 80 pounds. Dogs and cats only please.

Biltmore Estate ID 2261

Will I need to print my E-ticket for entry to the Biltmore Estate?
Yes. For the Biltmore Day Pass, your E-ticket is your Biltmore Day Pass ticket. You will receive one page per ticket purchased with barcodes to present at the gate for entry.

Please note: for the Candlelight Christmas Evening admission, you will exchange your E-ticket for admission at the Group Sales Office on the right as you enter the gates.

How long does it take to tour Biltmore Estate?
Allow yourself a full day to experience all that Biltmore has to offer. Guests are amazed at the size of the estate and you’ll want to give yourself enough time to see the House, Gardens and Antler Hill Village.

Do I need to make reservations after I purchase my tickets?
Biltmore Day Pass: Yes, advance reservations are required for house entry times. Reserving an entry time before arrival guarantees your Biltmore House visit, even on Biltmore Estate's busiest days. Without a house reservation, entry into Biltmore House is not guaranteed. Times are based on availability. When you purchase your tickets, please call the number printed in the notes section on your E-Ticket to reserve your house entry time.

Reservation times fill up fast. When reserved times are no longer available by calling in advance, please proceed to Guest Services at Biltmore House to inquire about availability on a first-come, first-serve basis.

We suggest arriving at least 45 minutes prior to your Biltmore House entry time to allow time to park and catch a shuttle to Biltmore House. Your estate admission gives you access to the rest of the estate during normal hours of operation. Spend the full day to enjoy everything Biltmore has to offer!

Candlelight Christmas Evening: All entries to Candlelight evening house entries are done by reservation times. Choose your evening house entry time when selecting your Candlelight tickets. Guests are required to redeem their printed e-ticket(s) at Biltmore’s Ticket Center for admission.

If I purchased an Admission but unable to visit as planned, can I cancel my purchase?
Biltmore admission tickets are non-refundable once purchased. Tickets are valid any one day during the selected season. If you would like, you can also give your admission ticket(s) to friends or family to enjoy.

What time does the Biltmore Estate open?
Biltmore Estate's admission gate opens at 8:30 AM. The Biltmore House's front door opens at 9:00 AM.

What type of clothing is recommended for my visit?
Dress comfortably. Layers are recommended to account for the variable mountain weather as are comfortable walking shoes.

It there a fee to park at Biltmore Estate?
No, parking is free of charge.

Are shuttles available at the Estate?
Estate Shuttle transportation and parking are included with Biltmore admission. After entering the estate, you will be directed to our parking areas based on whether you are a daytime or overnight guest, and how you’d like to experience the estate.

Central Parking
For the most informative and care-free way to experience the estate, choose our convenient estate shuttle. Shuttles stop at Biltmore House & Gardens, Antler Hill Village & Winery, and Amherst at Deerpark.

Walking Lots
If you’d like to enjoy a 10- to 15-minute walk to the house and gardens, you may choose to park closer to Biltmore House in one of our Walking Lots.

Antler Hill Village & Winery
To experience Antler Hill Village prior to your Biltmore House visit, follow the signs and park in one of the parking areas within easy walking distance of this area’s hotels, shops, restaurants, Winery, exhibition hall, Farmyard, playground and more. Catch a shuttle from this location when ready to visit Biltmore House & Gardens or Amherst/Deerpark.

What are the hours for estate transportation?
All Estate Shuttles run daily from 8:30 AM to 10:00 PM, with later hours during Candlelight Christmas Evenings.

From Biltmore House, you may walk to the gardens or take a Garden Shuttle to and from the gardens and Conservatory area.

Garden Shuttles run continuously from 9:00 AM to 7:00 PM daily.

Does Biltmore Estate feature any restaurants where kids eat free?
Yes! At Deerpark Restaurant, children 5 and under dine for free.

What is the pet policy at Biltmore Estate?
Pets are allowed at Biltmore Estate, but only on the grounds, not in any building (except for service dogs).  All pets must be leashed on estate grounds for their own safety as well as the comfort of our other guests. Please be courteous of others and pick up after your pet.

A very limited number of pet kennels are available at Biltmore. They are self-service and available on a first-come, first-served basis. If you are interested in using a kennel, please see a parking host for kennel information upon arrival on the estate.

What is the photo policy at the Estate?
Photography, videotaping, sketching, and cell phone use are not permitted within Biltmore House. Taking photographs of the exterior of Biltmore House and grounds, or sketching images of estate grounds, is permitted for personal use only. All commercial uses are prohibited without express written consent. Recording, filming, photography, or taping of any concert or event is strictly prohibited.

Is Biltmore Estate accessible?
Yes! As a car is required to travel between locations throughout the estate, shuttles are provided to the Front Door from the parking lots. In addition, a seasonal shuttle is available from the house to the Conservatory from April through December. Transportation is not provided between Biltmore House and Antler Hill Village & Winery. Driving your own car to the Estate is highly recommended as some of the estate venues are located several miles apart.

Also, at Biltmore House, guests may choose between Park & Ride and Park & Walk parking lots. Park & Ride shuttles guests to the front of Biltmore House whereas Park & Walk requires a 5-10 minute walk.

Guests with visual impairments can receive a complimentary Audio Guide to Biltmore House by visiting the Front Desk of Biltmore House. Guests with hearing difficulties can visit the Front Desk of Biltmore House to request a Neckloop Telecoil Coupler or a printed transcript of our audio guide. Printed transcripts are also available for all Biltmore films shown on the estate.

Sign Language Interpreters are available for all tours offered by Biltmore. To request a Sign Language Interpreter, call 800-411-3812 or email guestsupport@biltmore.com at least seven days prior to visiting.

All restaurants and shops on the estate are accessible by wheelchair. Accessible restrooms are indicated by signage.

Is the Biltmore House wheelchair accessible?
A visit to Biltmore House includes three floors and several flights of stairs. Because of the historic architecture, only the First and Second Floors are accessible by wheelchair. Guests who are unable to go to the Third Floor and Basement may visit our designated Second Floor rest area and watch a video of the rooms they are unable to access.

Does the estate offer wheelchairs?
Biltmore House and the Winery have a limited number of wheelchairs available on a first-come, first-served basis for inside use only. Please bring your own wheelchair to ensure your comfort.

Arabian Nights Dinner Show Frequently Asked Questions

What time are the shows at Arabian Nights?
Shows are held every night of the year with shows usually either at 6:00 and/or 8:30 p.m.

What time should guests arrive for the show?
We recommend arriving at Arabian Nights 45 minutes prior to show time to allow for parking, check-in, and partaking in our amazing pre-show. Also, keep in mind that for general admission, seating is on a first come first served basis.

How long is the show?
The length of the show is 90 minutes with no intermission. Restrooms are conveniently located right outside the doors of the arena for ease of use.

What is the pre-show at Arabian Nights?
Arabian Nights has many entertainment opportunities available as part of our pre-show entertainment. House doors will open 1½ hours prior to the start of the show. The Great Hall waiting area includes a complimentary appetizer buffet, a full cash bar, an emcee to guide you through your evening, and various artists to offer services and entertainment. The main arena will open for seating 45 minutes prior to the start of the show. The arena floor will host games and activities for children, an optional upgrade to a sneak peek of the Horse Stables will be available and a presentation of various horse breeds used in the show will occur 15 minutes prior to the start of the show.

Are cameras allowed during the show? Can guests take photos?
Flash photography is allowed during the show. Audio and video recording are strictly prohibited.

What is the length of intermission?
There is no intermission.

Are visitors allowed to meet & greet the performers at Arabian Nights?
No.  Only visitors with the VIP Experience upgrade will be able to meet and greet the performers.  This is an additional cost but visitors can upgrade to this experience directly at Arabian Nights.

When do guests select their meals and what are the meal options?
Each meal comes with a dinner roll, the choice of 6 entrée options, and 2 dessert options. This selection includes a vegetarian and children’s option. Once you are seated you are presented with a menu listing these items in detail and you place your order then with your server. Additionally, if you would like a Kosher or any other special meal (Gluten-free etc.) the show would be happy to accommodate you but require 24 hour notice.

All meals except for the Creamy Vegetable Lasagna and Children’s Chicken Tenders are served with steakhouse mashed potatoes and seasonal vegetables.

The menu options include: Pot Roast on Pastry Puff, Sirloin Steak, Pulled Pork, Roasted Chicken Quarter, Adult’s Chicken Tenders, Children's Chicken Tenders and Creamy Vegetable Lasagna.

All meals are served with unlimited Pepsi products. Dessert is a choice of Chocolate or Vanilla cake.

When is dinner served at Arabian Nights?
There is a complimentary appetizer buffet during the pre-show. The main course is served during the first 15 to 30 minutes of the show.

Are beverages really unlimited at Arabian Nights?
Yes, during the main show there are unlimited Pepsi-Cola products, coffee and tea. There are two unlimited alcoholic beverage packages that can be purchased in addition. A cash bar for cocktails is also available.

Where do visitors sit? Is it indoors?
Arabian Nights has the world’s largest indoor climate-controlled equestrian arena at 56,000 sq. ft. with seating for up to 1,200 guests. Twelve sections of tiered seating offer unobstructed views of the performance. Preferential seating is also available for physically challenged guests.

What is my seating for the show?
You are guaranteed the best seats available at time of reservation.  However, we cannot confirm your seat location.

What is the size of the Arabian Nights Dinner Show Theater?
The theater is 140,000 sq ft.

How many rows constitute your theater?
There are seven rows in the theater.

Does Arabian Nights have onsite parking, and is there a fee?
Arabian Nights offers plenty of onsite parking, free of charge.

Is Arabian Nights handicap accessible?
Yes. Preferred seating for guests with wheelchairs and their parties is available.

How should guests dress? Is there specific attire or dress code required?
This is a family fun atmosphere – casual dress is fine. Also, if you get cold easily it would be best to bring a light sweater; the arena is kept at a balmy 65 degrees Fahrenheit.

Treasure Tavern Frequently Asked Questions

What is included in the ticket price for Treasure Tavern?
The admission ticket price includes a delicious three-course meal served on upscale tableware by fabulous performing “Jewels” and an extravagant two-hour show featuring comedy, dance, music, and incredible acts.  

Are there any other costs associated with seeing the show?
Gratuity is not included in the ticket price and is at the discretion of guests.  

What drinks are included?
Unlimited soda with the meal, and a full liquor bar is available for the purchase of alcoholic beverages.  

Can I see the show at Treasure Tavern and not eat?
No, the three-course dinner is an important part of the show and tickets without meal purchase are not available.  

What days are is Treasure Tavern open?
Treasure Tavern is open Monday through Saturday and closed on Sunday.

When should guests arrive?
Doors open 30 minutes prior to showtime. Treasure Tavern starts promptly at 8:00pm, unless otherwise stated, so please allow time to be seated.

Does the show ever change?
The show at Treasure Tavern is constantly changing, creating a new experience during each visit.

How long is the Treasure Tavern?
The performance lasts two hours.

Is there an intermission?
No, there is no intermission, although there is a short pause in the performance after the main entree is served of five minutes.

Is Treasure Tavern handicapped/ADA accessible?
Yes, Treasure Tavern is fully ADA accessible. There is a total of 250 seats.

Can guests bring service dogs?
Yes, please feel free to bring your service dog into the theater.

Do you allow children?
Due to the PG-13 content of Treasure Tavern they do not allow children. Treasure Tavern is recommended for guests 18 and older. Guests from 15 years must be accompanied by a parent.

Are cameras allowed in the theater?
No, cameras are not allowed and there is a no flash policy.

Is there parking?
Parking is $5.

What is the correct attire at the tavern?
Smart casual dress is encouraged.  No shorts or tank tops please.