Excel Management Frequently Asked Questions

How many vacation homes are available at Excel Management?
There are 50 homes available for nightly rentals.

Do you have a minimum age required for check-in?
The minimum age required for check-in is 21.

Do you have any cleaning fees?
Yes. If a guests stays less than five nights, there is a $65 cleaning fee for the 3 bedroom units and $75 fee for the four bedroom units.

Does Excel Management charge a deposit of any kind?
Yes. Guests must leave a $300 deposit prior to check-in. This deposit is kept until after the guest departs upon which Excel Management will inspect the property and ensure their are no damages. If there are no damages to the property, no charge will be made to the credit card. If a charge is to be made, the guest will be notified within 14 days of departure. The deposit can be handled in travellers checks or cash, in which case, if no damages have occured, a check will be sent to the guests' address within four weeks.

What is your check-in procedure at Excel Management?
Guest needs to contact Excel Management prior to arrival, complete registration form and fax to the Excel office. Excel then sends out villa details including lock box number for entry. Guest checks directly into the villa upon arrival.

What are your vacation home fees for extras like barbeque grills and rollaways?
Early/Late Check-In/Out $50 per day
Pool Heat - Electric $20 per day
Pool Heat - Gas $35 per day
Spa $10 per day
Barbeque - Gas Grill $55 per week
Highchair $30 per week
Cot/Rollaway $30 per week