Fun Spot America Theme Parks

Do you offer strollers?
Yes, Scooterbug Mobility provides stroller rentals for parents of small children or infants.  

What are the height requirements?
Height requirements for the rides are located on the park maps. They offer Coasters, Go Karts, Thrill Rides, Family Rides and Kiddie Rides that vary in height.

How much does it cost if I am not riding anything?
Our Free Admission means that there is NO cost to come in and watch others enjoying the rides. So if you are not riding, you are not paying. It is Free!  

Do I need an armband if all I am doing is driving my child on the go-karts?
If a child is not tall enough to drive themselves on a ride/go-kart, then someone over 16 may drive them IF the driver has either an armband (54+) OR a Chauffeur Armband which only permits you to drive a child and only drive a child on rides they could not do without an adult. The cost of a Chauffeur Armband is only $9.95 to be purchased at the gate.  

Is the arcade included in my armband?
Because you can win prizes the more you play certain arcade games, we do not have any unlimited arcade. With our arcade, you pay per game with a Fun-E Card you purchase. Game prices vary from $.25 to $2.00.

Is the SkyCoaster included in my armband?
The SkyCoaster is a unique, one of a kind ride. To ride the SkyCoaster by yourself, it costs $40 and NOT included in the armband.  

What happens when it rains?
Many rides stay open in the rain. If heavy rains occur or there is lightning, this will determine if the rides close. They will offer you a rain check if you had the Armband for less than 90 minutes.

Can I bring my own food?
Guests are allowed to bring their own Birthday Cake if they are having a Birthday celebration. Otherwise, outside food or drinks are not allowed in the park. Fun Spot America offers food options at the park for purchase.

Can I leave and come back?
With Free Admission, you may come and go as often as you would like. The Armbands are good until Midnight.  

How much is it for my baby?
For anyone who is not doing the rides, the park is free. We do not recommend our rides for any child under 24 months. If your two year old want to ride the carousel ride, they offer a ticket for $3. Please check height requirement for rides before making a purchase.  

Do you offer assistance for guests that have difficulty walking?
Yes, Scooterbug Mobility provides electric scooter rentals on a first come, first served basis.

The Bretts Show

How long is the show?
The show is about 2 hours.

What is the length of the intermission?
It is about 15-20 minutes.

Is there a pre-show?
No.

Are visitors allowed to meet and greet the performers?
Yes, in the lobby after the show.

Are cameras, audio, or video recording allowed at the show?
No video or audio recording is allowed. Photos are allowed with no flash.

What is the size of the theater?
The theater offers about 1000 seats and 15 rows total.

What type of parking is available?
Parking is free.

Do you offer handicap seating?
Yes, the theater is completely handicap accessible and can accommodate special seat requests.

Taste of Kona

How much walking do we do?
We’ll stop a couple times throughout the tour for short walks of less than 200 yards. Guests should be able to walk on uneven or rocky terrain. We sometimes encounter cool, wet or muddy conditions.

Are children allowed on this tour?
Children under 13 are not permitted on this tour.

What should I bring?
You should bring a camera, comfortable walking shoes, a hat, sunscreen and a light jacket.

How long is this tour?
It is about 3.5 – 4 hours round trip.

How many people does this tour take?
Tour is limited to a minimum of 4 guests and a maximum of 12 guests.

Is there elevation gain?
Minimal elevation gains on the walks. Most trails are flat and level.

What happens if it rains?
This tour operates rain or shine. Guides will bring raingear for everyone. They only cancel when weather makes transportation or walking hazardous.

Mauna Kea Voyage

How much walking do we do?
We’ll do a short nature hike through a native koa forest. It’s just over a ½ mile. Guests should be able to hike on uneven or rocky terrain. We sometimes encounter cool, wet or muddy conditions. Because of high altitude this tour is not advised for those with respiratory, circulatory or heart conditions, pregnancy or poor health. Scuba divers should be aware of altitude dangers.

Are guests allowed to go into the observatories?
We’ll make a visit inside at least one of the observatories at the summit area.

How cold is it at the summit of Mauna Kea?
The average mean temperature is freezing.

Will there be snow on our trip?
Snow is seasonal at Mauna Kea, with the heaviest snowfall occurring during the winter months.

Is the vehicle ride bumpy and windy?
The access road to the summit of Mauna Kea is four-wheel drive only, so it can be bumpy. Our custom off-road motor coaches will get you to the top and back in safety and comfort.

Are children allowed on this tour?
Children under 16 are not permitted on this tour due to the altitude.

What should I bring?
You should bring a camera, closed toe shoes, long pants and sweater or sweatshirt.

How long is this tour?
It is about 7-8 hours round trip.

How many people does this tour take?
Tour is limited to a maximum of 12 guests.

Discover Volcano Country

How much walking do we do?
They will stop a couple of times throughout the adventure; the longest walk is a short hike of about one mile. Guests should be able to hike on uneven and rocky terrain.

Is there elevation gain?
Except for the lava tube exploration, the trails are relatively level. While exploring the lava tube, expect to descend approximately 30 feet.

Will we get to see active lava?
Due to the dynamic nature of Hawaii Volcanoes National Park and Kilauea Volcano, active lava viewing conditions can change daily or even hourly.

What should I bring?
You should bring a camera, comfortable walking shoes, long pants and a light jacket.

How long is this tour?
It is about 7 hours round trip.

How many people does this tour take?
Tour is limited to a maximum of 12 guests.

What happens if it rains?
This tour operates rain or shine. Guides will bring raingear for everyone. They only cancel when weather makes transportation or walking hazardous.

Hilo Tropical Wonders

How much walking do we do?
Tour guides will stop a couple of times throughout the adventure for short walks of less than 200 yards.

Is there elevation gain?
Minimal elevation gains on the walks. Most trails are flat and level.

What should I bring?
You should bring a camera, comfortable walking shoes, a hat, sunscreen and a light jacket.

How long is this tour?
It is about 2.5 hours round trip

How many people does this tour take?
Tour is limited to a maximum of 12 guests.

What happens if it rains?
This tour operates rain or shine. Guides will bring raingear for everyone. They only cancel when the weather makes transportation or walking hazardous.

How do we get to Hawaii Forest and Trail Headquarters?
The headquarters is located on Highway 19 about three miles north of the town Kailua-Kona across from the Honokohau Harbor entrance on the 'mountain side' of the highway behind the Tesoro gas station.

What about tipping the guides?
In considering a gratuity for your guide, please consider the following: did you feel welcomed, was the tour operated safely, did the guide provide for your care and comfort, was the tour enjoyable, educational and engaging?

Epic Island Volcano Journey

How much hiking do we do?
We’ll stop a couple times throughout the adventure for short hikes of less than one mile each.

Is there elevation gain?
Except for the lava tube exploration, the trails are relatively level. While exploring the lava tube, expect to descend approximately 30 feet.

Will we get to see active lava?
Due to the dynamic nature of Hawaii Volcanoes National Park and Kilauea Volcano, active lava viewing conditions can change daily or even hourly. The best chance to see the active lava flow is on our Twilight Volcano Adventure.

How long is this tour?
This tour is approximately 11-12 hours round trip and departs from the Hawaii Forest & Trail Headquarters.

Can children 7 and younger go on this tour?
No, this tour is for ages 8 and up only.

What should I bring?
You should wear comfortable closed-toe walking shoes, long pants, and a light jacket. Rain Ponchos will be provided.

Are there any walking restrictions?
Guests should be able to hike on uneven or rocky terrain. They sometimes encounter cool, wet or muddy conditions.

Wonders of Flight

What are Wonders of Flight operating hours?
Open Daily at 10am.

How long will a ride last?
The average ride is approximately 5 and 10 minutes long, but could last up to 15 minutes depending on wind and weather conditions.

Can I bring food into Wonders of Flight?
Outside food and drinks are not permitted at Wonders of Flight.

Can I take pictures?
Yes, you may take pictures during your flight.

Who can ride?
All ages can participate, however children 12 and under must be accompanied by an adult. The balloon can fit standard-sized wheelchairs.

What makes the balloon fly?
It is filled with helium, which is much lighter than air. Helium won’t catch fire or explode. It’s the same gas used in party balloons.

How many people can ride at a time?
Typically around 20 guests per flight. However, the number of guests for each flight is determined by the pilot, based in part upon wind speed and weather conditions at flight time.

How much can the balloon lift?
More than 10,000 pounds! But don’t worry, it won’t get away. The winch that pulls the balloon down can hold 90,000 pounds.

Who’s flying the balloon?
Each Wonders of Flight balloon pilot is certified by the manufacturer of the balloon and has undergone intensive gas balloon training, including strict safety guidelines, FAA regulations, meteorology and emergency procedures.

What if I miss my flight due to weather?
A Staff will work to accommodate you to ride at a later time that day if weather permits.

Spirit Cruises of New York

What is "Boarding Time" and "Cruising Time?"
"Boarding Time" is the earliest our guests may board the ship. Typically we begin boarding 1/2 hour prior to the "Cruise Time." Tickets are picked up at our dockside kiosk up-to one hour prior to the cruise.

What is the recommended dress code?
For men, appropriate attire includes slacks and a polo or button-down shirt. For women, nice slacks, capri pants or a sundress is recommended. Although allowed, we strongly discourage collarless t-shirts, jeans, shorts or athletic shoes.

Are there any age requirements?
Children are welcome on almost all our cruises. Children under 3 are complimentary and a discount is offered for children between the ages of 3 and 12 on select Lunch Cruises. We DO NOT offer Children’s pricing on dinner cruises.

Is the ship handicap accessible?
Yes. The Spirit has a deck and restrooms that can accommodate most standard-sized wheelchairs. Our crew is happy to aide passengers that need assistance. You can call in advance to discuss any accessibility concerns and ensure that you are seated on an accessible deck.

Is the vessel Coast Guard certified?
Yes. All of our ships are Coast Guard certified and maintained regularly to adhere to strict safety regulations.

Will I get seasick?
It's unlikely. The ships operate in New York Harbor, on the Hudson River and the East River, which are all very calm bodies of water. What's more, our ships are large and very stable, so in most cases, you can hardly tell that they're moving.

How is seating arranged on board?
Both the Spirit of New York and the Spirit of New Jersey feature cruise style seating. While we do offer tables for two, the majority of our tables accommodate four to eight people, and guests are sometimes seated with other parties in the tradition of ocean-going cruises.

What is your smoking policy?
All interior areas of our ship are non-smoking areas. Passengers who smoke may do so on the outdoor observation decks.

Do you sail in inclement weather?
Absolutely. Our ships are fully enclosed and climate-controlled for your comfort. We sail rain or shine year round.

Bateaux New York Cruises

What does "Bateaux" mean?
Bateaux is the French word for "boats.” Patterned after the elegant glass boats that cruise the riverbanks of Paris, France, Bateaux New York features glass ceiling and walls with supporting framework to offer unparalleled views of the Manhattan skyline.

What is "Boarding Time" and "Cruising Time?"
"Boarding Time" is the earliest our guests may board the ship. Typically we begin boarding 1/2 hour prior to the "Cruise Time." Tickets are picked up at our dockside kiosk up-to one hour prior to the cruise.

Are there any age requirements?
Lunch and Brunch Cruises: Children under 3 are complimentary and a discount is offered for children between the ages of 3 and 12 on our Brunch and Lunch Cruises.
Dinner Cruises: Bateaux Dinner Cruises feature a sophisticated atmosphere. Children under 4 are NOT permitted and we do not offer a discounted rate for children.

Is Bateaux New York wheelchair accessible?
Our crew is happy to aide passengers that need assistance. For individuals needing boarding assistance or wheelchair accessibility. Please let us know when you are making the reservation.

Is the vessel Coast Guard certified?
Yes. All of our ships are Coast Guard certified and maintained regularly to adhere to strict safety regulations.

Will I get seasick?
It's unlikely. Bateaux New York operates in New York Harbor, on the Hudson River and the East River, which are all very calm bodies of water. What's more, our ship is very stable, so in most cases, you can hardly tell that we're moving.

How is seating arranged on board?
Our ship is very flexible when it comes to seating. Tables for two, four, six, eight and even more can be arranged to suit almost every party and occasion. Our unique banquette seating allows us to create groupings of 20 to 100 with ease while still providing intimate seating for couples and foursomes.

What is your smoking policy?
All interior areas of our ship are non-smoking areas. Passengers who smoke may do so on the outdoor observation decks.

Do you sail in inclement weather?
Absolutely. Our ships are fully enclosed and climate-controlled for your comfort. We sail rain or shine year round.

Big Bus Tours

What does hop-on and hop-off mean?
You may hop-on and hop-off at any of the Big Bus stops to visit attractions and points of interest.  The open-top double decker bus is an enjoyable and convenient way to see New York with famous landmarks.

Where can I redeem my E-ticket?
You may redeem your E-ticket at either the M&M Worlds Stop (Stop 1) at 48th street and 7th Ave in Times Square OR at the Welcome Center inside BB Kings (237 west 42nd Street) 42nd Street between 7th and 8th Avenues.

What time do the tours start and how often do the buses run?
Big Bus Tours runs every day, except New Year’s Eve. The Downtown loop is between 8am to 5pm and the Uptown Loop is between 8:50am to 5:15pm. Tours run approximately every 20-30 minutes, timing is subject to change.

How long does the tour take?
A full circuit of both the Uptown and Downtown Loops takes approximately 4 hours. Please allow for more time if you plan to hop-on and off at any of the stops.  The Downtown Loops is about 2 hours. The Uptown Loop is 2 hours. The Brooklyn Tour is 1 hour and 30 minutes. The Night Tour is 1 hour and 45 minutes.

Is commentary available in my language?
They offer a live guided commentary in English on the Uptown and Downtown Loops as well as the Brooklyn and Night Tours. Recorded Commentary is also available in the following 10 languages on the Uptown and Downtown Loops: English, Spanish, French, German, Italian, Portuguese, Japanese, Mandarin, Korean and Russian.

What if my child is under 5 years old?
Children under the age of 5 may travel free of charge. All children must be accompanied by an adult.

What if it rains?
The tours still operate with inclement weather.

Are the buses wheelchair accessible?
Yes, most of the buses are wheelchair accessible.

City Sights NY All Around Town Bus Tours

Where do I redeem my E-ticket?
Please go to the visitor center located at 234 w.42nd street between 7th & 8th avenues, inside the lobby of Madame Tussauds, the wax museum.

What does Hop on Hop off mean?
Hop on/Hop off means you can hop off the bus at any one of its stops (stop locations are listed on map), walk around as much as you like then hop back on the next bus at one of its stops. You have unlimited hop on/ hop offs during the specified hours for each tour. Buses run every 15-20 minutes.

What if it rains?
The tours operate open-decker buses on the Downtown and Night Tours so everyone can have the best views of the city. Ponchos will be provided when it is raining. During cold weather periods, the company has designed a removable canopy constructed from a clear, see-through material, allowing both warmth and complete visibility.

Will my ticket expire?
Yes, your time starts when you redeem the E-ticket. Tickets will expire if not used within the hours.

What if my child is under 3 years old?
Children under 3 years of age, accompanied by an adult and not occupying a seat, travel complimentary on the tours.

What does VIP Access include?
The VIP pass allows you to bypass the line at some of the busiest spots. The means you get to board the bus first and choose where you want to sit before anyone else. You can skip the reservation line at the Hard Rock Cafe - Midtown. Receive a 10% discount off your check at Heartland Brewery (Union Square, Radio City, Times Square, Midtown West, Empire State and HB Burger). Skip the line at Dave and Busters midtown and $5 VIP Power Card. Receive 15% off Gotham Photo at CitySightseeing Pier 78.

Where are the departure locations and how long are the tours?
~ Downtown Tour Plus Tour: *Tour Length- 2.5 Hours. *Departure Location- Citysights NY Visitor Center (lobby of Madame Tussauds) 234 W.42nd St. Times Square and 8th Avenue between 49th and 50th Streets. *Departure Time: frequent departures from 8:00 am - 6:00 pm.
~ Uptown Treasures & Harlem Tour Plus: *Tour Length- 2.5 Hours *Departure Location- Departs from 8th Ave btw. 42nd & 43rd Street *Departure Time: 9:00 am - 5:00 pm.
~ Bronx Tour Plus: *Tour Length- 1 Hour *Departure Location- 122 Street (Grant's Tomb) *Departure Time: Daily between 10 am and 4 pm.
~ Night Tour: *Tour Length- Approx 2.5 hrs. *Escorted Tour (not Hop-on Hop-off). *Departure Location- 42nd Street and 7th Avenue, and 46th Street and Broadway *Departure Time- frequent nightly departures: 42nd Street and 7th Avenue from 5:30 pm - 6:30 pm and 46th Street and Broadway from 5:30 pm - 7:30 pm.
~ Brooklyn Tour Plus: * Tour Length- 1.5 hrs. *Departure Location From J&R on Park Row Downtown Tour *Departure Time- Daily Every 30 minutes from 10:30 am to 3:00 pm.
~ Hop-on, Hop-off Sightseeing Ferry: * Tour Length- Once redeemed, ticket valid for 24 hours.*Departure Location- *Dumbo- located on old Fulton Street and Furman St. *Pier 11- located on Wall St. at South Street.
~ *World Financial District- located at 199 Vessey St. Next to the Irish Memorial *Departure Time Daily: 10:00am - 3:30pm.
~ Museum of the City of New York: * Free Admission! *Location- 1220 Fifth Avenue at 103rd St. *Hours of Operation- Open daily: 10am to 6pm.  *Average Visit Time- 2 hrs.

The Great Smoky Mountain Wheel

How many people can fit inside a Gondola at one time?
Each Gondola can typically fit 6 adults or a combination of adults and children up to 8. There is a weight limit of 1,200 lbs.

Can pregnant women or infants ride?
The ride is a controlled, smooth experience that accommodates all people. While infants ride for free, you still need a ticket for the infant. It is not recommended that pregnant women ride but may choose to on their own accord.

Can I bring my pet on the ride?
Sorry, we like those family members but do not permit animals of any kind.
Can I wait to ride alone in my own Gondola?
Typically, we have many riders patiently waiting for their turn to ride. As a result, occasionally you may be required to ride with other parties to accommodate those patiently waiting to ride.

Do you permit food or drink on the ride?
In an effort to help keep all gondolas clean and safe, we do not allow eating or drinking on the ride.

Do you have wheelchair access?
Yes, we are able to access the Gondolas with a wheelchair. Disabled persons must be able to enter on their own or be with a companion for assistance.

How long is a ride?
Ride times vary but are a minimum of 3 revolutions.

Can I reserve a Gondola for a specific time?
We do not accept reservations. All rides are served on a first come first served basis.

Can I buy a souvenir from my experience on the Great Smoky Mountain Wheel?
Yes! No experience is complete without a visit to our Great Smoky Mountain Wheel gift shop located across from the exit. There are a variety of souvenirs and gifts for the memories to continue.

Wet 'n Wild Frequently Asked Questions

Does Wet 'n Wild supply life jackets?
Yes, coast guard approved life jackets can be obtained from the Rentals building at no charge or are available on the wave deck next to the Surf Lagoon wave pool. All children 48’’ and under are required to wear a US Coast Guard approved flotation device while swimming in the Surf Lagoon.

Can towels, lockers and tubes be rented?
Yes. Rates are:

• Towel:  $4.00
• Family Size Locker: $10.99
• Regular Locker: $8.99
• Mini Locker: $5.99
• Towel & Regular Locker combo: $10.99

Prices are subject to change without notice.  All prices do not include 6.5% sales tax plus $3.00 refundable deposit.

Are floats, belly boards or tubes allowed in the Surf Lagoon wave pool?
No floats, belly boards or tubes are allowed in the Surf Lagoon wave pool.

Can I bring food or drinks into the park?
Yes, as always Wet ‘n Wild allows food and beverages to be brought into the park. However, alcoholic beverages, glass containers and grills are prohibited. Wet ‘n Wild reserves the right to limit size and quantity of “picnic baskets” and coolers.

Are tube rentals necessary to ride the rides?
No, you do not need to rent a tube in order to experience any of the rides. Tubes will be supplied at the rides that do require tubes.

Are children's floats (arm floats, inflatable tubes) allowed?
Yes, with parental supervision and only in the Lazy River, Kids' Park, Blastaway Beach^TM and Surf Lagoon wave pool.

Are beach balls, frisbees and volleyballs allowed in the park?
Yes.

Are wheelchairs allowed in the park?
Yes.

Is there a dress code for the park?
T-shirts: T-shirts are allowed to be worn in the park and on most of the rides. T-shirts are prohibited on single passenger thrill rides such as The Bomb Bay or Der Stuka. Cover-ups/Board shorts: Cover-ups and board shorts are allowed in the park and on most of the rides. Please note that cut-offs or items with metal fasteners, rivets, zippers and buckles are prohibited. Water shoes: Water shoes are allowed to be worn in the park and on most of the rides. Water shoes are prohibited on single passenger thrill rides such as The Bomb Bay or Der Stuka.

All apparel is subject to lifeguard approval.

Flagship Cruises San Diego Harbor Tours Frequently Asked Questions

What does the Full Bay Cruise cover?
This tour covers it all: Harbor and Shelter Islands, Point Loma, Cabrillo National Monument, North Island Naval Air Station, the Submarine Base, as well as the Coronado Bridge, and much more.

How long is the Full Bay Cruise tour?
The tour is about 25 miles in length and last 2 hours.

What does the North Bay Cruise cover?
View the North Island Naval Air Station, Harbor and Shelter Islands, the Naval Sub Base and the Cabrillo National Monument.

What does the South Bay Cruise cover?
Take in the Star of India, the U.S. Navy surface fleet, Coronado Bay Bridge and busy shipyards.
How long are the North and South Bay Tours?
Each tour is about 12 miles in length and lasts 1 hour.

Where do we board?
Boarding is located at 990 N. Harbor Drive, at the corner of Broadway and Harbor Drive. Look for the ticket booth with the black awning for check in.

Can I bring food or drink on board?
No. However, for your convenience, snacks, beer, wine and sodas are available for purchase.

Is seating indoors or outdoors?
We provide both indoor and outdoor seating on our vessel.

Is the boat wheelchair accessible?
The vessel and interior main deck are ramp accessible, however the exterior top deck and restrooms are not.

San Diego Dining Cruises ID 4535

What time should I arrive?
The ship boards 15-30 minutes prior to departure.

Where should I park?
Gated paid parking is available at the Five Star parking lot next door on the Naval Pier (next to the USS Midway), at the Cruise Ship Terminal Pier (B street) and off Pacific Highway at the corner of Broadway and Pacific Highway. Look for “Cruise Ship Terminal” Parking.

  • 5 Star Parking (Corner of Broadway & Pacific Highway) - $12.00
  • USS Midway Parking lot - $7.00 for first 4 hours, $10.00 for 10 Hours, $12.00 all day
  • B Street Pier Parking lot - $12.00 all day
  • Limited metered parking is also available for $1.50 per hour (2 hour max.)

*Parking rates subject to change*

What should I wear?
There is no official dress code, guests do tend to dress a bit more formally for the dinning cruise.

Is Smoking allowed?
No, smoking is not allowed on the vessel.

Where do we board?
Boarding is located at 990 N. Harbor Drive, at the corner of Broadway and Harbor Drive. Look for the ticket booth with the black awning for check in.

Will I get seasick?
If you tend to have a problem with motion sickness, there is a chance you could get sea sick. It is recommended you take any medication before boarding the vessel. Wrist bands for motion sickness also work well. Either can be purchased at most drug stores.

What if it rains?
Tours are not necessarily cancelled due to rain, however if there is a wind advisory or if weather conditions are extremely poor, then it’s possible the tour will be cancelled by the Captain the morning of. We will do our best to contact you with the phone number you provide if a tour is cancelled. Should your tour be cancelled then you have a choice to either reschedule your tour for another date, or receive a full refund.

Are your boats safe?
Yes, all of our vessels are inspected regularly and are 100% Coast Guard Certified.

Is the boat wheelchair accessible?
The vessel and interior main deck are ramp accessible, however the exterior top deck and restrooms are not.

What does the menu consist of?
Captain's Dinner Menu
Salad:

• Flagship Caesar Wedge – Crisp hearts of romaine, shaved Parmesan cheese, garlic croutons and classic Caesar dressing.  Locally Baked Fresh Breads from St. Tropez Bakery and creamery butter.

Entrée: (Please select one of the following entrees when making your reservation.)

• Slow Roasted Creekstone Farms Prime Rib of Beef - Stone Smoked Porter au jus, creamy horseradish sauce, farm fresh vegetables, twice-baked rosemary, and white cheddar potato. (Sunday's Only)
• Eggplant Parmesan - Crispy breaded and baked eggplant with mozzarella and marinara served with linguini and oven roasted seasonal vegetables. (Vegetarian)
• Portobello Steak - Fresh Portobello mushroom marinated in red wine, garlic and cracked pepper then grilled. Served with herb roasted potatoes and seasonal vegetables. (Vegan, Gluten-Free)
• Braised Beef Short Rib - Beef short ribs marinated in red wine, fresh vegetables and aromatic herbs, slow braised until meltingly tender, topped with caramelized onion relish. Paired with roasted garlic whipped potatoes and oven roasted seasonal vegetables. (Gluten-Free)
• Pan-Seared Sustainable Salmon Filet - Pesto glazed sustainable salmon with smoked tomato béchamel. Paired with roasted garlic whipped potatoes and oven roasted seasonal vegetables. (Gluten-Free. Contains Nuts.)
• Free-Range Chicken Breast - Bacon wrapped, blue cheese stuffed California free range chicken breast with mild red chili cream sauce. Paired with roasted garlic whipped potatoes and oven roasted seasonal vegetables.

Dessert Selections: (Choice of one)

• Semi-Traditional Mud Pie
• Classic Cheesecake
• Pecan Brownie ala Mode
• Fresh Seasonal Fruits and Local Berries

There are Optional Starters available for an additional charge.

Do you have a children’s menu?
Yes, children ages 4-12 dine on Macaroni and Cheese Entrée, Chicken Fingers, Two Huge Chocolate Chip Cookies and Seasonal Fresh Fruit.

Do I need a ticket for my child under 3?
No, children under 3 are free and must be accompanied by an adult. 

Is gratuity included?
Yes, a service charge is included in the cost of your ticket. However, if your experience is exceptional, gratuities are appreciated.

Flagship Cruises Patriot Jet Boat Ride

Do you really see whales?
Yes. San Diego is one of the top gray whale watching destinations in the world.

Where should I park?
Gated paid parking is available at the Five Star parking lot next door on the Naval Pier (next to the USS Midway), at the Cruise Ship Terminal Pier (B street) and off Pacific Highway at the corner of Broadway and Pacific Highway. Look for “Cruise Ship Terminal” Parking.

• 5 Star Parking (Corner of Broadway & Pacific Highway) - $12.00
• USS Midway Parking lot - $7.00 for first 4 hours, $10.00 for 10 Hours, $12.00 all day
• B Street Pier Parking lot - $12.00 all day
• Limited metered parking is also available for $1.50 per hour (2 hour max.)

*Parking rates subject to change*

What else do you see?
In addition to California gray whale adults and calves, you could also see finback whales, blue whales, humpback whales, minke, killer, and false killer whales. Additionally, you could see pods of hundreds of dolphins including risso's, common, and white sided, and other marine life such as sea lions and a variety of coastal birds.

Is smoking allowed?
No, smoking is not allowed on the vessel.

Why is this cruise different from your regular Whale Watching cruise?
The Patriot Jet Boat Whale Watching cruise is a high speed, 1.5 hour trip out to sea and back. There are no naturalists on board. It’s a great way to go out to see the whales if you don’t have a lot of time, but want a great adventure!

How far will we cruise into the ocean?
In the beginning of the season, the southbound whales swim closer to the coast, so the maximum distance is about 3-5 miles. Toward the end of the season, when the northbound whales swim further out, we can cruise up to 9-12 miles off the coast.

Can I touch the whales?
No.

Should I make reservations?
Yes. Reservations are strongly recommended due to the popularity of this tour. There is the chance we will sell out on busy days, especially on the weekends.

What should I wear?
We suggest dressing in layers, as the temperature/winds are often unpredictable. The ride out to the whales can reach speeds of up to 50 mph. It will be cold and there is a strong possibility you may get wet. It is also recommend you bring sunscreen.

Do you have a place to store valuables?
No. Passengers are advised not to carry valuables while riding the boat. We do supply a small plastic bag to put a camera, phone or keys into. Flagship Cruises & Events accepts no responsibility for loss or damage to property.

What time should I be there?
Allow enough time for traffic, find parking and to check in for your boarding pass. The cruise boards at 11:00 am. Seating is on a first come, first served basis. If you prefer a specific seating area, be early so you can be the first in line.

Where do we board?
Boarding is located at 990 N. Harbor Drive, at the corner of Broadway and Harbor Drive. Look for the ticket booth with the black awning for check in.

Can I bring food or drink on board?
No.

Are your whale sightings guaranteed?
Yes! That means if you don’t see whales you will be issued a "whale check" that is good for another whale watching cruise, good for any day of the week. Or, if you prefer, you may request a ticket for a 1 or 2 hour narrated tour instead.

Will I get seasick?
If you tend to have a problem with motion sickness, there is a chance you could get sea sick. It is recommended you take any medication before boarding the vessel. Wrist bands for motion sickness also work well. Either can be purchased at most drug stores.

What if it rains?
Due to the open-air seating, tours on the Patriot are cancelled due to rain. We will do our best to contact you with the phone number you provide if a tour is cancelled. Should your tour be cancelled then you have a choice to either reschedule your tour for another date, go out on the regular tour (if available) or receive a full refund.

Are your boats safe?
Yes, all of our vessels are inspected regularly and are 100% Coast Guard Certified.

Is seating indoors or outdoors?
The Patriot has only outdoor seating available. We recommend that you dress in layers and be advised that you may get wet.

Is the boat wheelchair accessible?
No. All guests, including those with disabilities or who use a wheelchair, must be able to transfer into and out of the Patriot by themselves or with the assistance of a member in their party.

Flagship Cruises Whale Watching with Birch Aquarium Frequently Asked Questions

Do you really see whales?
Yes. San Diego is one of the top gray whale watching destinations in the world.

Do you see more whales in the morning or afternoon?
Your chances of seeing whales are the same on the morning or afternoon cruise.

What day of the week is better?
Your chances of seeing whales are the same no matter what the day of the week, however, weekend tours tend to be more crowded.

Where should I park?
Gated paid parking is available at the Five Star parking lot next door on the Naval Pier (next to the USS Midway), at the Cruise Ship Terminal Pier (B street) and off Pacific Highway at the corner of Broadway and Pacific Highway. Look for “Cruise Ship Terminal” Parking.

• 5 Star Parking (Corner of Broadway & Pacific Highway) - $12.00
• USS Midway Parking lot - $7.00 for first 4 hours, $10.00 for 10 Hours, $12.00 all day
• B Street Pier Parking lot - $12.00 all day 
•  Limited metered parking is also available for $1.50 per hour (2 hour max.)

*Parking rates subject to change*

What else do you see?

In addition to California gray whale adults and calves, you could also see finback whales, blue whales, humpback whales, minke, killer, and false killer whales. Additionally, you could see pods of hundreds of dolphins including risso's, common, and white sided, and other marine life such as sea lions and a variety of coastal birds.

Is smoking allowed?
No, smoking is not allowed on the vessel.

Why are you different from other whale watching companies?
Flagship Cruises & Events is the only company whose tours are guided by experts from Birch Aquarium at Scripps, now celebrating our 14th year of partnership. Proceeds from each tour help support Birch Aquarium at Scripps’ education and conservation programs.

How far will we cruise into the ocean?
In the beginning of the season, the southbound whales swim closer to the coast, so the maximum distance is about 3-5 miles. Toward the end of the season, when the northbound whales swim further out, we can cruise up to 9-12 miles off the coast.

Can I touch the whales?
No.

Should I make reservations?
Yes. Reservations are strongly recommended due to the popularity of this tour. There is the chance we will sell out on busy days, especially on the weekends.

What should I wear?

We suggest dressing in layers, as the temperature/winds are often unpredictable. Be prepared for cool weather even if it’s sunny out side. It is also recommend you bring sunscreen and a hat.

What time should I be there?
Allow enough time for traffic, find parking and to check in for your boarding pass. The morning cruise boards at 9:15am and the afternoon cruise boards at 1:00pm. Seating is on a first come, first served basis. If you prefer a specific seating area, be early so you can be the first in line.

Where do we board?
Boarding is located at 990 N. Harbor Drive, at the corner of Broadway and Harbor Drive. Look for the ticket booth with the black awning for check in.

Can I bring food or drink on board?
No. However, for your convenience, we have a snack bar plus hot and cold beverages available on board for purchase.

Are your whale sightings guaranteed?
Yes! That means if you don’t see whales you will be issued a "whale check" that is good for another whale watching cruise, good for any day of the week. Or, if you prefer, you may request a ticket for a 1 or 2 hour narrated tour instead.

Will I get seasick?
If you tend to have a problem with motion sickness, there is a chance you could get sea sick. It is recommended you take any medication before boarding the vessel. Wrist bands for motion sickness also work well. Either can be purchased at most drug stores.

What if it rains?
Tours are not necessarily cancelled due to rain, however if there is a wind advisory or if weather conditions are extremely poor, then it’s possible the tour will be cancelled by the Captain the morning of. We will do our best to contact you with the phone number you provide if a tour is cancelled. Should your tour be cancelled then you have a choice to either reschedule your tour for another date, or receive a full refund.

Are your boats safe?
Yes, all of our vessels are inspected regularly and are 100% Coast Guard Certified.

Is seating indoors or outdoors?
We provide both indoor and outdoor seating on our vessel.

Is the boat wheelchair accessible?
The vessel and interior main deck are ramp accessible, however the exterior top deck and restrooms are not.

Walk Street Walks Frequently Asked Questions

Do I have to purchase tickets in advance?
Yes, advance ticket purchase is required. Tours typically sell out quickly. To maximize your chance of getting the date, time, and number of tickets you prefer, please book well in advance. 

Can I get a refund or reschedule my tickets?
Once purchased, tickets cannot be refunded or rescheduled because your space is being guaranteed on the tour. Our tours often sell out. No partial credits or rescheduling is allowed for partial attendance, no shows, or late arrivals. It is your responsibility to show up at the right location, on time. The tours depart promptly at the advertised time.

If a tour is sold out, can I get on a waiting list?
We do not provide a waiting list. If a date and time is sold out, there is always a chance that we will add an additional tour on that day.

Do you offer discounted tickets for children and seniors?
Currently we do not offer any discounted tickets for children and seniors.

Are there any age restrictions?
Children are welcome on the tour, but please bear in mind that some children have a limited attention span and therefore a 90 minute tour may not be appropriate for them. Parents know their children best and should assess the situation individually. Since there is a lot of standing and walking please consider this when deciding whether the tours are appropriate for your child.

Also, the tours require a certain level of physical stamina. We are on our feet for approximately 90 minutes. There are no hills or stairs on the walking tours.

How physically fit do I need to be to enjoy this tour?
Tours walk at an easy pace and cover less than two miles of walking. Our tours are generally appropriate for all ages and fitness levels, but please use your best judgment. We are on our feet for approximately 90 minutes.

Do the tours have anything to offer a native New Yorker?
Definitely! Many of our attendees live right here in New York. Locals often join us to learn about the great buildings and architecture in the “Heart of Wall Street” The financial district is brimming with lively tales and history that you will be surprised by! This tour is a fantastic way to rediscover your own hometown. Many locals also discover many new restaurants and bars on the tours.

Do the tours start and end at the same place?
The tours end within a few blocks of the starting point. Your tour guide will be happy to assist with directions at the end of the tour.

What happens if it rains?
History happened in the rain as well. The tours are held rain or shine. You should dress appropriately for the day’s weather conditions and bring an umbrella if necessary.

Are bathrooms available during the tours?
There are no bathrooms stops on the tours. However, there are several public bathrooms in the area and we strongly recommend that you use the facilities before meeting up for the tour.

Is smoking allowed on the tour?
The tours maintain a no-smoking policy.

Are cameras allowed on the tours? Yes! In fact, we strongly encourage participants to take photos during the tour. However, we do not allow video cameras or tape recorders.

Are the tours accessible by baby stroller and wheelchair?
Yes! All the sidewalks (pavements) have ramps and it’s one of the best areas in New York to visit by wheelchair or with a baby stroller.  We suggest to take a NYC Bus to Downtown, as a wheelchair can travel on all the NYC transit buses.

Are tours offered only in English? Yes, we only offer tours in English at this time. Tours can be offered in German with prior arrangement. Please email us or call if you would like to make arrangements for your own interpreter to join the tour.

Which subway do I take to Wall Street?
Wall Street stop on the 2, 3, 4 or 5 train. 

Broad Street stop on the J, M. 

Rector Street stop on the R, W.
Broadway-Nassau Street / Fulton Street stop on the A, C.

Which bus do I take to Wall Street? M1, M6, M9, M15, M22 & M103 all stop in the area.

Is there parking nearby the tour meeting point?
Yes, there are a few parking facilities around the area. Parking in Manhattan is expensive and public transportation is highly recommended.

What is the difference between the History of Wall Street Tour and the Stock Market History Tour?
When we started doing tours of the Financial District, our tour was called the "Stock Market History Tour." After a while, we realized we also covered some American and Revolutionary War history, as it all tied together. It's impossible to talk about one and ignore the other. Thus, we renamed our tour the "History of Wall Street Tour" to more fully describe the scope of the tour.

What is Wall Street?
Wall Street is the one block square area of downtown New York around the New York Stock Exchange (the Stock Market) and around Wall Street.

Where did Wall Street get its name?
Wall Street is located on the site of an old wall which protected the northern edge of the Dutch settlement of New Amsterdam in the 1600s. 

How do I know if this tour is for me?
If you are interested in history, the stock market, trade or just curious about Wall Street, you will enjoy this tour.

Can I book a private tour? 
Do we go inside the stock exchange?
Unfortunately not! Since 9/11 security is strict and the NYSE public gallery has been closed.

Do your tour guides accept gratuities?
Yes they do! It is customary in the United States to tip service professionals such as waiters, cab drivers and tour guides as a way of thanking them for good service.

 

Belmont Park Frequently Asked Questions

Is the Belmont Park open 24 hours a day?
Belmont Park is always open. Check with individual businesses within the resort for specific hours of operation.

Where is Belmont Park located?
Located 1 mile west of Sea World in San Diego, Belmont Park can be found at 3146 Mission Blvd. in the heart of Mission Beach. The closest international airport is in San Diego, with bus and shuttle services available. 

Do I have to pay to park? No. Surrounding Belmont Park are four free, public lots that are available to guests and beach goers alike.  These are the recommended parking areas for Belmont guests.

Is smoking allowed in Belmont Park?
For the comfort and safety of all of our guests, Belmont Park is a smoke free environment. Smoking of any kind is not permitted in Belmont Park, including the common areas of the park and all outdoor restaurants and bars on the property.

Are pets allowed at the Park?

Animals needed to assist guests (such as guide and service dogs) are welcome at Belmont Park. Other pets, however, are not permitted.

Imagination on Sand

Is there a pre-show or dinner served at Imagination on Sand?
No pre-show and we are not a dinner show.

Are visitors allowed to meet & greet the performers?

After the show, performers are available for a meet & greet in the lobby.

Are cameras, audio or video recording allowed at the show?

No cameras, audio or video recording devices are allowed.

What is the length of intermission?

Intermission is 15 minutes.

Approximately how long is the show?
The show is two hours.

What type of parking is available?

Free parking is available for all guests.

What type of handicap seating/accessibility do you have?

There are no steps or stairs to access the theater.  The lower level of the theater is reserved for wheelchairs.

How early should guests arrive prior to the show?

Please arrive 30 minutes prior to showtime.

Do you have any concessions?
Yes, we offer BBQ sandwiches, old fashioned popcorn, corn dogs, hot dogs, fountain drinks, bottled drinks, candy bars, ice cream and much more.

Hornblower Pier 40: Manhattan Dining Cruises Frequently Asked Questions

If one or more people in my party are not able to make it or we miss the cruise departure time will we receive a refund?
No. Once payment is received cruises are non-refundable. With a 48-hour or better notice we will be happy to reschedule your cruise date or issue a gift certificate for the amount paid. Cruises are non- refundable and non-transferable within 48 hours of your cruise. We do not compensate for no-shows or late arrivals.

Is gratuity included?
A service charge is collected at the time of reservation, related to the cruise and the service included in the ticket. If you wish to purchase additional beverages or food enhancements onboard, we recommend you leave a gratuity onboard based on the quality of service provided to you by your server.

What happens if it rains or snow?
Hornblower sails rain or shine. In the case of severe weather conditions or upon the direction of the U.S. Coast Guard, we will remain dockside, but provide the full dining service.

Are there any age restrictions on your cruises?
There are no age restrictions for most of our cruises. All minors require adult supervision. Please call with questions about any of our special event cruises, as minors are not restricted, but the cruise may not be appropriate for all age groups.

Do you offer any children discounts?
Children under 4 are complimentary.

What is the dress attire for the cruises?
Lunch and Brunch Cruises: We recommend casual attire, such as khaki pants and collared shirts. We request no shorts, tank tops, flip flops, or gym shoes.

Dinner Cruises: Business casual to dressy casual attire is recommended. For men, slacks or khaki pants, and a collared shirt with or without a jacket; for women slacks or skirt, with a collared shirt, or dress. We request no jeans, shorts, tank tops, flip-flops, or gym shoes on these cruises.

You may find that some guests are dressed more formally, especially those celebrating special occasions. However, attire varies from comfortable shorts to the more formal. Bring along a light jacket or wrap as it may get a bit breezy on the outer decks.

What time do I board the ship?

Boarding time is usually 30 minutes prior to departure for all cruises. Please check your boarding time when making your reservation.

Is smoking allowed?
Smoking is allowed on the outside decks only.  Please dispose of all refuse in proper receptacles. Do not throw anything into the water. Please help us keep our harbors clean.

Is there pre-assigned seating for dinner cruises?
As you board, our captain and marine crew will direct you to your deck. From there the host/hostess will show your party to your assigned table(s). Decks are never guaranteed to non-private groups. We assign seats based on needs and capacity for each cruise.

Will I get my own table?
On the majority of our cruises, we assign private tables to the individual parties. However, on some of our cruises, we do have cruise-style seating, where we will ask you to share a table with other parties. If this is the case, you will be told if this is the case at the time you make your reservation.

What kind of entertainment is on board?
Hornblower offers inviting dance floors and a variety of music, from the dance hits of the 40's through today as well as a variety of jazz, standards and popular favorites. Depending on the cruise, it may be background music, a DJ or a live band. Please check online or ask one of our reservations agents for more details about the planned entertainment for your specific cruise.

Can we meet the Captain and visit the pilot house?
Yes. Guests are welcome to come and meet the Captain and the First Officer. However, for safety and security reasons, we ask that you check with our staff onboard before visiting the pilot house. We want to ensure that all passengers and crew are kept safe and that the captain is not distracted while performing essential duties.

Are there vegetarian options available for dinner cruises?  Can I make a special menu request?
Yes, for dining cruises, vegetarian meals are available and can be arranged at the time of booking. If you have a group with many vegetarians or if you have vegans, please notify a reservations agent at the time of booking.  If you have food allergies or other dietary restrictions, please let your reservations agent know at the time of booking. We can also accommodate most other special dietary needs with advance notice.

For dinner cruises, when does the meal begin?
Dinner service begins immediately upon embarking.

Do we need to pre-select the menu before the day of cruising?
No, you do not need to pre-select your menu. Some of our cruises have multiple entrée options and we have a menu that you will chose from onboard. For our other cruises, we either have a preset menu or offer a buffet with a variety of options available.

Can I bring cakes and flowers on board?
Cakes may be brought on board, however you will be charged a $1.50 per person cake cutting fee. Cake cutting fee for wedding or tiered cakes is $3.00/per guest. Small flower bouquets are also permitted. Please keep in mind you are on a ship, so top heavy arrangements will not be stable. Unfortunately, an early boarding is not available.

Are you regulated by the U.S. Coast Guard?
Our vessels are all subject to inspections by the U.S. Coast Guards and our crew are all properly licensed. We also follow Marsec security guidelines. Should the Marsec security level be elevated, we may opt to increase security measures onboard our vessels to insure everyone’s safety. The U.S. Coast Guard requires all passengers over 18 years of age to have valid photo identification. Please make sure to have your photo ID available at boarding.

Are life preservers on board?
Each vessel is 100% Coast Guard certified with life preservers and all required lifesaving equipment, including child life vests.

Is the ship handicapped accessible?
Hornblower does have accessible yachts in the fleet. However, not all yachts and decks are accessible. Please call 888-467-6256 to ensure handicap accessibility for the date you are planning to cruise.

Will I get seasick?
The vast majority of our guests experience no discomfort at all as we do not leave the calm waters of the harbor. If you tend to have a problem with motion sickness, you may experience seasickness. If you are sailing on one of our whale watching cruises, we do go out into the open ocean and as a result, the chance of getting seasick increases. For these cruises, we recommend that if you are prone to motion sickness that you take advantage of a number of preventative measures that are available to you.

Hornblower Pier 15: Entertainment & Sightseeing Cruises Frequently Asked Questions

If one or more people in my party are not able to make it or we miss the cruise departure time will we receive a refund?
No. Once payment is received cruises are non-refundable. With a 48-hour or better notice we will be happy to reschedule your cruise date or issue a gift certificate for the amount paid. Cruises are non- refundable and non-transferable within 48 hours of your cruise. We do not compensate for no-shows or late arrivals.

Is gratuity included?
A service charge is collected at the time of reservation, related to the cruise and the service included in the ticket. If you wish to purchase additional beverages or food enhancements onboard, we recommend you leave a gratuity onboard based on the quality of service provided to you by your server.

What happens if it rains or snow?
Hornblower sails rain or shine. In the case of severe weather conditions or upon the direction of the U.S. Coast Guard, we will remain dockside, but provide the full dining service.

Are there any age restrictions on your cruises?
There are no age restrictions for most of our cruises. All minors require adult supervision. Please call with questions about any of our special event cruises, as minors are not restricted, but the cruise may not be appropriate for all age groups.

Do you offer any children discounts?
Children under 4 are complimentary.

What is the dress attire for the cruises?
Lunch and Brunch Cruises: We recommend casual attire, such as khaki pants and collared shirts. We request no shorts, tank tops, flip flops, or gym shoes.

Dinner Cruises: Business casual to dressy casual attire is recommended. For men, slacks or khaki pants, and a collared shirt with or without a jacket; for women slacks or skirt, with a collared shirt, or dress. We request no jeans, shorts, tank tops, flip-flops, or gym shoes on these cruises.

You may find that some guests are dressed more formally, especially those celebrating special occasions. However, attire varies from comfortable shorts to the more formal. Bring along a light jacket or wrap as it may get a bit breezy on the outer decks.

What time do I board the ship?

Boarding time is usually 30 minutes prior to departure for all cruises. Please check your boarding time when making your reservation.

Is smoking allowed?
Smoking is allowed on the outside decks only.  Please dispose of all refuse in proper receptacles. Do not throw anything into the water. Please help us keep our harbors clean.

Is there pre-assigned seating for dinner cruises?
As you board, our captain and marine crew will direct you to your deck. From there the host/hostess will show your party to your assigned table(s). Decks are never guaranteed to non-private groups. We assign seats based on needs and capacity for each cruise.

Will I get my own table?
On the majority of our cruises, we assign private tables to the individual parties. However, on some of our cruises, we do have cruise-style seating, where we will ask you to share a table with other parties. If this is the case, you will be told if this is the case at the time you make your reservation.

What kind of entertainment is on board?
Hornblower offers inviting dance floors and a variety of music, from the dance hits of the 40's through today as well as a variety of jazz, standards and popular favorites. Depending on the cruise, it may be background music, a DJ or a live band. Please check online or ask one of our reservations agents for more details about the planned entertainment for your specific cruise.

Can we meet the Captain and visit the pilot house?
Yes. Guests are welcome to come and meet the Captain and the First Officer. However, for safety and security reasons, we ask that you check with our staff onboard before visiting the pilot house. We want to ensure that all passengers and crew are kept safe and that the captain is not distracted while performing essential duties.

Are there vegetarian options available for dinner cruises?  Can I make a special menu request?
Yes, for dining cruises, vegetarian meals are available and can be arranged at the time of booking. If you have a group with many vegetarians or if you have vegans, please notify a reservations agent at the time of booking.  If you have food allergies or other dietary restrictions, please let your reservations agent know at the time of booking. We can also accommodate most other special dietary needs with advance notice.

For dinner cruises, when does the meal begin?
Dinner service begins immediately upon embarking.

Do we need to pre-select the menu before the day of cruising?
No, you do not need to pre-select your menu. Some of our cruises have multiple entrée options and we have a menu that you will chose from onboard. For our other cruises, we either have a preset menu or offer a buffet with a variety of options available.

Can I bring cakes and flowers on board?
Cakes may be brought on board, however you will be charged a $1.50 per person cake cutting fee. Cake cutting fee for wedding or tiered cakes is $3.00/per guest. Small flower bouquets are also permitted. Please keep in mind you are on a ship, so top heavy arrangements will not be stable. Unfortunately, an early boarding is not available.

Are you regulated by the U.S. Coast Guard?
Our vessels are all subject to inspections by the U.S. Coast Guards and our crew are all properly licensed. We also follow Marsec security guidelines. Should the Marsec security level be elevated, we may opt to increase security measures onboard our vessels to insure everyone’s safety. The U.S. Coast Guard requires all passengers over 18 years of age to have valid photo identification. Please make sure to have your photo ID available at boarding.

Are life preservers on board?
Each vessel is 100% Coast Guard certified with life preservers and all required lifesaving equipment, including child life vests.

Is the ship handicapped accessible?
Hornblower does have accessible yachts in the fleet. However, not all yachts and decks are accessible. Please call 888-467-6256 to ensure handicap accessibility for the date you are planning to cruise.

Will I get seasick?
The vast majority of our guests experience no discomfort at all as we do not leave the calm waters of the harbor. If you tend to have a problem with motion sickness, you may experience seasickness. If you are sailing on one of our whale watching cruises, we do go out into the open ocean and as a result, the chance of getting seasick increases. For these cruises, we recommend that if you are prone to motion sickness that you take advantage of a number of preventative measures that are available to you.

Hornblower Newport Beach Dining Cruises Frequently Asked Questions

If one or more people in my party are not able to make it or we miss the cruise departure time will we receive a refund?
No. Once payment is received cruises are non-refundable. With a 48-hour or better notice we will be happy to reschedule your cruise date or issue a gift certificate for the amount paid. Cruises are non- refundable and non-transferable within 48 hours of your cruise. We do not compensate for no-shows or late arrivals.

Is gratuity included?
A service charge is collected at the time of reservation, related to the cruise and the service included in the ticket. If you wish to purchase additional beverages or food enhancements onboard, we recommend you leave a gratuity onboard based on the quality of service provided to you by your server.

What happens if it rains or snow?
Hornblower sails rain or shine. In the case of severe weather conditions or upon the direction of the U.S. Coast Guard, we will remain dockside, but provide the full dining service.

Are there any age restrictions on your cruises?
There are no age restrictions for most of our cruises. All minors require adult supervision. Please call with questions about any of our special event cruises, as minors are not restricted, but the cruise may not be appropriate for all age groups.

Do you offer any children discounts?
Children under 4 are complimentary.

What is the dress attire for the cruises?
Lunch and Brunch Cruises: We recommend California casual attire, such as khaki pants and collared shirts. We request no shorts, tank tops, flip flops, or gym shoes.

Dinner Cruises: Business casual to dressy casual attire is recommended. For men, slacks or khaki pants, and a collared shirt with or without a jacket; for women slacks or skirt, with a collared shirt, or dress. We request no jeans, shorts, tank tops, flip-flops, or gym shoes on these cruises.

You may find that some guests are dressed more formally, especially those celebrating special occasions. However, attire varies from comfortable shorts to the more formal. Bring along a light jacket or wrap as it may get a bit breezy on the outer decks.

What time do I board the ship?

Boarding time is usually 30 minutes prior to departure for all cruises. Please check your boarding time when making your reservation.

Is smoking allowed?
Smoking is allowed on the outside decks only with the exception of Harbor Tours and Whale Watching Cruises. Please dispose of all refuse in proper receptacles. Do not throw anything into the water. Please help us keep our harbors clean.

Is there pre-assigned seating for dinner cruises?
As you board, our captain and marine crew will direct you to your deck. From there the host/hostess will show your party to your assigned table(s). Decks are never guaranteed to non-private groups. We assign seats based on needs and capacity for each cruise.

Will I get my own table?
On the majority of our cruises, we assign private tables to the individual parties. However, on some of our cruises, we do have cruise-style seating, where we will ask you to share a table with other parties. If this is the case, you will be told if this is the case at the time you make your reservation.

What kind of entertainment is on board?
Hornblower offers inviting dance floors and a variety of music, from the dance hits of the 40's through today as well as a variety of jazz, standards and popular favorites. Depending on the cruise, it may be background music, a DJ or a live band. Please check online or ask one of our reservations agents for more details about the planned entertainment for your specific cruise.

Can we meet the Captain and visit the pilot house?
Yes. Guests are welcome to come and meet the Captain and the First Officer. However, for safety and security reasons, we ask that you check with our staff onboard before visiting the pilot house. We want to ensure that all passengers and crew are kept safe and that the captain is not distracted while performing essential duties.

Are there vegetarian options available for dinner cruises?  Can I make a special menu request?
Yes, for dining cruises, vegetarian meals are available and can be arranged at the time of booking. If you have a group with many vegetarians or if you have vegans, please notify a reservations agent at the time of booking.  If you have food allergies or other dietary restrictions, please let your reservations agent know at the time of booking. We can also accommodate most other special dietary needs with advance notice.

For dinner cruises, when does the meal begin?
Dinner service begins immediately upon embarking.

Do we need to pre-select the menu before the day of cruising?
No, you do not need to pre-select your menu. Some of our cruises have multiple entrée options and we have a menu that you will chose from onboard. For our other cruises, we either have a preset menu or offer a buffet with a variety of options available.

Can I bring cakes and flowers on board?
Cakes may be brought on board, however you will be charged a $1.50 per person cake cutting fee. Cake cutting fee for wedding or tiered cakes is $3.00/per guest. Small flower bouquets are also permitted. Please keep in mind you are on a ship, so top heavy arrangements will not be stable. Unfortunately, an early boarding is not available.

What decor does Hornblower provide?

All Hornblower yachts are decorated with linens, votive centerpieces, silver, and china.

Are you regulated by the U.S. Coast Guard?
Our vessels are all subject to inspections by the U.S. Coast Guards and our crew are all properly licensed. We also follow Marsec security guidelines. Should the Marsec security level be elevated, we may opt to increase security measures onboard our vessels to insure everyone’s safety. The U.S. Coast Guard requires all passengers over 18 years of age to have valid photo identification. Please make sure to have your photo ID available at boarding.

Are life preservers on board?
Each vessel is 100% Coast Guard certified with life preservers and all required lifesaving equipment, including child life vests.

Is the ship handicapped accessible?
Hornblower does have accessible yachts in the fleet. However, not all yachts and decks are accessible. Please call 888-467-6256 to ensure handicap accessibility for the date you are planning to cruise.

Will I get seasick?
The vast majority of our guests experience no discomfort at all as we do not leave the calm waters of the harbor. If you tend to have a problem with motion sickness, you may experience seasickness. If you are sailing on one of our whale watching cruises, we do go out into the open ocean and as a result, the chance of getting seasick increases. For these cruises, we recommend that if you are prone to motion sickness that you take advantage of a number of preventative measures that are available to you.

Where are you located?
In Newport Beach, we are located at 2431 West Coast Highway, Newport Beach, CA 92663.

Does Hornblower validate parking?
We do not validate for parking.