Thursday, November 29, 2018

St Augustine's Famous Nights of Lights ID 6679

When does the trolley operate?
Trolley tours are available from November 18th through January 31st, 2019 from 6:00 pm to 9:00 pm each night.

Do I need a reservation?
No. Reservations are not accepted or required. Tickets can be used on any operating day.

How long are the tours?
Tours are approximately 30 minutes long.

Where do the tours leave from?
Tours depart from the Visitor Information Center located at 10 West Castillo Drive, St. Augustine, FL.

Is parking available?
Yes. Free parking and a shuttle service are available at the following locations:
  • Old Town St. Augustine, 167 San Marco Ave.
  • Old Town Trolley Welcome Center, 1700 Ponce de Leon Blvd.
  • Old Town Trolley Welcome Center, 1305 N. Ponce de Leon Blvd.

Discounted parking within walking distance to the tour is located at:
  • Old Town Trolley Welcome Center, 27 San Marco Ave.
  • Old Drugstore/Potter’s Wax Museum, 31 Orange St.

Is there an age requirement for the trolley tours?
No. Children under the age of 3 are free.

Are the trolleys wheelchair accessible?
The Nights of Lights queue is wheelchair accessible and guests can remain in their wheelchair or ECV while waiting. Currently, we have 5 wheelchair accessible vehicles in service that will allow guests to remain in their wheelchairs during the tour.

To ensure we can accommodate your conveyance (wheelchair/scooter, etc.) please assure that the maximum weight of the rider, any cargo, and the conveyance do not exceed six-hundred (600) pounds and is no more than thirty inches (30”) wide and forty-eight inches (48”) in length. Guests with wheelchairs or ECVs that cannot be accommodated due to exceeding the maximum vehicle’s lift load or wheelchair area will be given the option of transferring to a seat while a CASTmember will move the wheelchair or ECV for the guest and will have it waiting for them at the end of the tour.

If your wheelchair is collapsible and the guest utilizing it is ambulatory and able to use any of the seats provided on the tour vehicle, the wheelchair can be collapsed and stored on the tour vehicle.

Old Town Trolley’s goal is to accommodate guests who aren't able to wait in a conventional queue environment due to a disability (including non-apparent disabilities). Guests should visit any Old Town Trolley CASTmember to discuss their assistance needs.

Tuesday, November 27, 2018

Americana New Years Eve Show Product ID 6157

When will the dinner start?
Big D's will start serving their great BBQ at 8:00 pm.

When does the show start?
The show runs from 9:00 pm until midnight with 2 intermissions.

What will happen at Midnight?
We don't want to spoil all the surprises, but there will be a complimentary champagne toast at midnight.

Who will be performing?
Many of the stars from the Americana like C.J. Newsom, Terry Sanders, Janice Martin, plus others great talents from other theaters like the comedy magic of Scott Davis will join us on stage.

What do VIP Tickets mean?
VIP Tickets are the first six rows in the center section of the theater.

Towers at North Myrtle Beach ID 4941

If our unit is not ready when we arrive, what do we do?
The unit will be ready for you at 4:00 pm when you check in. If you expect to arrive earlier, ask the front desk if the unit can be available before 4:00 pm. If not, please feel free to use the amenities at Towers at North Myrtle Beach until your 4:00 pm check-in time. Options include but are not limited to enjoying the pool and pool amenities, the beach, and much more.

What is the difference between oceanfront (OF) and ocean-view (OV)?
Oceanfront means that your view out to the ocean looks directly onto the water without turning your head. You see the water directly in front of you. Ocean view means that your view of the ocean looks north or south up the coastline. You see the coastline, the beach, and the ocean in your view. Some views are from the side or at an angle, and you must turn your head. Others are directly ahead.

What appliances and serving utensils are in the kitchen?
Kitchens include a stove, microwave, oven, dishwasher, refrigerator with freezer, pots, pans, mixing bowls, serving bowls, cooking utensils, eating utensils, drinking cups, plates, coffee cups, and saucers. Paper products are not provided. All units have clothes washers and dryers.

Are linens and towels provided?
Each guest receives a supply of clean linens and towels in the unit. The housekeeping policy is to replace used linens and towels with fresh ones if a guest stays four days or more. Linens and towels available include a bath towel, washcloth, hand towel, bath rug, bed sheet, blanket, pillow, bedspread, mattress pad, shower curtain. Also, a dish towel is included in the kitchen.

Does Towers at North Myrtle Beach have laundry facilities?
Yes. Units have washers and dryers or washer/dryer combo units.

Should I bring an ironing board?
There is no need to bring an ironing board and iron with you to the beach as either the unit is equipped with ironing equipment or you may request the equipment when you make the reservation, check-in, or during your stay.

Is there WiFi available?
Yes, free wifi is available. If you bring a laptop or other computer, you can use the internet access here at the resort.

Are pets allowed?
Pets are not permitted with the exception of service animals.

Do you provide pool towels or beach towels? Beach umbrellas? Beach chairs?
The resort provides pool towels at the pool. Pool towels are not to be taken to the beach, and we do not provide beach towels.

The resort does not provide beach umbrellas or chairs. Some are available for rent from the lifeguards during the season after Memorial Day and before Labor Day. Poolside chairs are available. All resort pool furniture must remain at the pool area and may not be taken to the beach.

Can I smoke while at the hotel?
No. Smoking is not allowed in the unit or on the balcony. If there are signs of smoking, a $150 fine will be charged.

Does the resort have a shuttle bus to any attractions or to the airport?
While Towers at North Myrtle Beach does not offer its own shuttle service, the front desk agents can tell you about modes of transportation including Lymo (transportation service around the City of North Myrtle Beach), rental of a vehicle or motorbike, and rental of a golf cart (check local jurisdictional restrictions).

Can I cook on my balcony?
No cooking, grilling, or barbequing is allowed on the balconies at Towers at North Myrtle Beach at any time. Anyone found violating this safety ruling may be fined by the City of North Myrtle Beach as well as the resort.

How can I secure my valuables in my unit while I am a guest at Towers at North Myrtle Beach?
You may request a condominium unit with a safe, subject to availability. Please note, we are not responsible for lost or stolen items while staying at the resort or parking garage. Please make sure that upon vacating your condominium unit you have thoroughly checked for any misplaced items.

What is the age requirement to reserve a unit or check-in?
Guest staying must be 23 years or older, or accompanied by their parent.

Grande Shores Ocean Resort Condominiums ID 844

What is the difference between oceanfront (OF) and ocean-view (OV)?
Oceanfront means that your view out to the ocean looks directly onto the water without turning your head. You see the water directly in front of you. Ocean-view means that your view to the ocean looks north or south up the coastline. You see the coastline, the beach, and the ocean in your view. Some views are from the side or at an angle, and you must turn your head. Others are directly ahead.

What appliances and serving utensils are in the kitchen?
Stove, microwave, oven, dishwasher, refrigerator with freezer, clothes washer & dryer are available in the 2 and 3 bedroom condos. 1 bedroom condos do not have a dishwasher or clothes washer & dryer.

The kitchen has pots, pans, mixing bowls, serving bowls, cooking utensils, eating utensils, drinking cups, plates, coffee cups, and saucers. Paper products are not provided.

Are linens and towels provided?
Each guest receives a supply of clean linens and towels in the unit. The housekeeping policy is to replace used linens and towels with fresh ones if a guest stays four days or more. Linens and towels provided include a bath towel, washcloth, hand towel, bath rug, bed sheet, blanket, pillow, bedspread, mattress pad, shower curtain. Also, a dish towel is included in the kitchen.

Does Grande Shores have laundry facilities?
Yes. There are laundry facilities available on the 2nd and 5th floors in the hotel section and on the 9th and 11th floors in the condo section. The 2 and 3 bedroom condos also have washers/dryers inside the unit (1 bedroom condos and hotel rooms don't).

What is the height of the parking garage?
The garage clearance height is 6 feet 8 inches, with the open overflow lot located behind Grande Shores for oversized vehicles.

Is breakfast included?
No, Grande Shores offers a full breakfast buffet at its restaurant Shoreline Café across from Guest registration. The breakfast buffet costs $10.95 for adults (12 and up) and $5.50 for children 4-11 years of age and FREE for children 3 and under. Our buffet includes coffee or tea and water. Juice and soda are an additional cost. Some packages and specials include breakfast as part of the price, such as golf specials.

Is this hotel pet-friendly?
No. Pets are not permitted with the exception of service animals.

Can I reserve a smoking room?
No. No smoking is permitted on any balcony in any unit, and persons found doing so may incur a fine. There is no smoking on any of the pool decks.

Does the hotel offer WiFi?
Yes. Free WiFi access is available.

Does the hotel have an on-site restaurant?
Yes.

Does the hotel have a fitness center?
Yes.

Will my room have a safe?
You may request a condominium unit with a safe, subject to availability. Otherwise, for securing valuables, ask your front desk agent about safety security boxes available for a refundable fee of $50.00. Please note that we are not responsible for lost or stolen items while staying at the resort or parking garage. Please make sure that upon vacating your condominium unit you have thoroughly checked for any misplaced items.

Will my room have a microwave and/or mini-fridge?
Yes.

Is there a pool at the hotel?
Yes.

When are check-in and check-out?
Check-in is at 4:00 pm and check-out ends at 11:00 am.

What is the minimum age to check-in?
Guests must be at least 23 years of age to check-in.

Is parking available?
Yes. A free parking garage is available.

Does the hotel provide an airport shuttle?
No. While Grande Shores does not offer its own shuttle service, the front desk agents can tell you about modes of transportation including Lymo (transportation service around the City of Myrtle Beach), rental of a vehicle or motorbike, or the rental of a golf cart.

Is a resort fee required?
Yes. A resort fee of 16.11% of room total is collected at check-in.

Friday, November 23, 2018

Bear Crawler ATV Adventure ID 2535

How old do I have to be to participate?
Children must be at least 3 years old and able to sit by themselves. All participants must be able to be buckled in a seat belt. Children 12 years old and under must be accompanied by an adult.

Do I have to sign a waiver form?
Yes.

Do I need to make reservations?
Yes.

Is the ATV enclosed?
No. An ATV is an open-air vehicle so please dress appropriately.

How many people can ride on an ATV at once?
The vehicle can accommodate up to 5 guests per trip.

Where is Foxfire Mountain located? 
3757 Thomas Lane, Sevierville, TN 37876

Quality Suites Mission Valley ID 6660

Is this hotel pet-friendly?
No. Only service animals are permitted at the hotel.

Can I reserve a smoking room?
No. This is a 100% smoke-free hotel.

Does the hotel offer WiFi?
Yes. Guests can access the WiFi free of charge.

Does the hotel serve a complimentary breakfast?
Yes. Guests can fuel up for the day with a complimentary hot breakfast featuring everything from eggs, waffles, and meat to healthy options like yogurt and fresh fruit.

Does the hotel have an on-site restaurant?
No.

Does the hotel have a fitness center?
Yes.

Will my room have a safe?
No.

Will my room have a microwave and/or mini-fridge?
Yes.

Is there a pool at the hotel?
Yes. The hotel has an outdoor pool and hot tub.

When are check-in and check-out?
Check-in is at 3:00 pm and check-out ends at 12:00 pm.

What is the minimum age to check-in?
Guests must be at least 21 years of age to check-in.

Is parking available?
Yes. Outdoor parking is offered for an additional fee of $12 per night.

Does the hotel provide an airport shuttle?
No.

Is a resort fee required?
No.

Legends in Concert Christmas Show ID 4610

Is there a pre-show guest should be aware of at Legends in Concert?
No

Are visitors allowed to meet & greet the performers at Legends in Concert? 
Yes. The audience can meet the stars of the show during intermission and after the show.

Are cameras, audio or video recording allowed at the show?
Cameras are allowed, but no flash photography is permitted. Audio & Video recording is strictly prohibited.

What is the length of your intermission?
Intermission is 15-20 minutes.

What is the size of the Dick Clark American Bandstand Theater, home to Legends in Concert?
The theater seats a little less than 1000 people.

How many rows constitute the Dick Clark American Bandstand Theater?
There are 15 rows in total. Rows 1-5 are preferred seating. Rows 6-15 are regular seating.

Approximately how long is the Legends in Concert Show?
The show is approximately 2 hours long.

What type of parking do you have?
There is plenty of free parking available to guests, with easy access for seniors.

What type of handicap seating/accessibility do you have?
The Dick Clark American Bandstand Theater is completely handicap accessible and can accommodate handicap patrons with special seat requests.

What items are served in the concession stand?
We serve a variety of candy, fountain drinks, popcorn, pizza, cinnamon glazed nuts, hot dogs, nachos, and ice cream, beer, and wine.

Legends in Concert - New Years Eve Show ID 3576

Is there a pre-show guest should be aware of at Legends in Concert?
No

Are visitors allowed to meet & greet the performers at Legends in Concert? 
Yes. The audience can meet the stars of the show during intermission and after the show.

Are cameras, audio or video recording allowed at the show?
Cameras are allowed, but no flash photography is permitted. Audio & Video recording is strictly prohibited.

What is the length of your intermission?
Intermission is 15-20 minutes.

What is the size of the Dick Clark American Bandstand Theater, home to Legends in Concert?
The theater seats a little less than 1000 people.

How many rows constitute the Dick Clark American Bandstand Theater?
There are 15 rows in total. Rows 1-5 are preferred seating. Rows 6-15 are regular seating.

Approximately how long is the Legends in Concert Show?
The show is approximately 2 hours long.

What type of parking do you have?
There is plenty of free parking available to guests, with easy access for seniors.

What type of handicap seating/accessibility do you have?
The Dick Clark American Bandstand Theater is completely handicap accessible and can accommodate handicap patrons with special seat requests.

What items are served in the concession stand?
We serve a variety of candy, fountain drinks, popcorn, pizza, cinnamon glazed nuts, hot dogs, nachos, and ice cream, beer, and wine.

What is included in Dick Clark's VIP Party Box Package?
  • (Seating in VIP Balcony - 21 years of age and older ONLY) 
  • Seating at 8:00 pm 
  • LEGENDS IN CONCERT Show at 9:30 pm 
  • Includes: Steak and Shrimp Dinner in the exclusive VIP Party Box overlooking the theater, premium party favors, midnight Champagne toast, cash bar available, limited to 66 seats, Special “Meet/Greet” with the STARS. 
  • Menu: Steak and Shrimp Dinner
  • Ozark Mountain Berry Field Green Salad, Sweet Yeast Roll, Garlic Buttered Baby Yukon Potatoes, Sautéed Broccoli and Carrots, Steak and Shrimp, Dick Clark's Famous Bread Pudding with Carmel Sauce. Ice Tea, Water, and Coffee. 
  • Vegetarian Alternate: Pasta Primavera

Thursday, November 15, 2018

Grande Shores Ocean Resort ID 845

What is the difference between oceanfront (OF) and ocean-view (OV)?
Oceanfront means that your view out to the ocean looks directly onto the water without turning your head. You see the water directly in front of you. Ocean-view means that your view to the ocean looks north or south up the coastline. You see the coastline, the beach, and the ocean in your view. Some views are from the side or at an angle, and you must turn your head. Others are directly ahead.

What appliances and serving utensils are in the kitchen?
Efficiency rooms have a stove, refrigerator, and microwave. Standard hotel rooms include a small refrigerator and coffee maker.

Are linens and towels provided?
Each guest receives a supply of clean linens and towels in the unit. The housekeeping policy is to replace used linens and towels with fresh ones if a guest stays four days or more. Linens and towels provided include a bath towel, washcloth, hand towel, bath rug, bed sheet, blanket, pillow, bedspread, mattress pad, shower curtain. Also, a dish towel is included in the kitchen.

Does Grande Shores have laundry facilities?
Yes. There are laundry facilities available on the 2nd and 5th floors in the hotel section and on the 9th and 11th floors in the condo section. The 2 and 3 bedroom condos also have washers/dryers inside the unit (1 bedroom condos and hotel rooms don't).

What is the height of the parking garage?
The garage clearance height is 6 feet 8 inches, with the open overflow lot located behind Grande Shores for oversized vehicles.

Is breakfast included?
No, Grande Shores offers a full breakfast buffet at its restaurant Shoreline Café across from Guest registration. The breakfast buffet costs $10.95 for adults (12 and up) and $5.50 for children 4-11 years of age and FREE for children 3 and under. Our buffet includes coffee or tea and water. Juice and soda are an additional cost. Some packages and specials include breakfast as part of the price, such as golf specials.

Is this hotel pet-friendly?
No. Pets are not permitted with the exception of service animals.

Can I reserve a smoking room?
No. No smoking is permitted on any balcony in any unit, and persons found doing so may incur a fine. There is no smoking on any of the pool decks.

Does the hotel offer WiFi?
Yes. Free WiFi access is available.

Does the hotel have an on-site restaurant?
Yes.

Does the hotel have a fitness center?
Yes.

Will my room have a safe?
You may request a condominium unit with a safe, subject to availability. Otherwise, for securing valuables, ask your front desk agent about safety security boxes available for a refundable fee of $50.00. Please note that we are not responsible for lost or stolen items while staying at the resort or parking garage. Please make sure that upon vacating your condominium unit you have thoroughly checked for any misplaced items.

Will my room have a microwave and/or mini-fridge?
Yes.

Is there a pool at the hotel?
Yes.

When are check-in and check-out?
Check-in is at 4:00 pm and check-out ends at 11:00 am.

What is the minimum age to check-in?
Guests must be at least 21 years of age to check-in.

Does the hotel provide an airport shuttle?
No. While Grande Shores does not offer its own shuttle service, the front desk agents can tell you about modes of transportation including Lymo (transportation service around the City of Myrtle Beach), rental of a vehicle or motorbike, or the rental of a golf cart.

Is a resort fee required?
Yes. A resort fee of 16.11% of room total is collected at check-in.

Wednesday, November 14, 2018

CLIMB Works Smoky Mountains ID 6658

How old do I have to be to participate?
Guests must be at least 7 years old to participate. Guests must also be at least 70 lbs to ride. If guests are 7+ but under 70 lbs, they may be asked to ride tandem with a guide. Please inform us of any lighter participants in your party upon making the reservation so we can make arrangements.

Participants must be at least 15 years old to zipline without having an adult accompany them on the tour. Participants ages 7-14 must have an adult go on the tour with them.

What is the maximum height and weight?
Guests standing 5'10" and over may not exceed 270 lbs. Guests standing under 5'10" may not exceed 250 lbs. No one over 6′ 8″ can participate.

What do I wear?
Guests are advised to dress for the weather. Up in the mountains, it can be a bit chilly. Comfortable clothing is recommended. Short shorts, loose jewelry, and baggy clothes are not recommended. Rain can come and go very quickly so also wear clothes that you don’t mind getting a little wet.

Closed-toed shoes are required to participate. Chacos, Five Finger shoes, sandals, etc. are prohibited.

What is the level of physical activity for the zip lining?
We recommend you be in moderately good health and be able to stand on your feet for 3 hours, as well as comfortable walking half a mile on even terrain. We strongly discourage from participating anyone that has recurring injuries, recent surgeries, or difficulty lifting your legs to your waist.

Those who cannot participate include:
  • Those that are pregnant.
  • Those who suffer from medical conditions that require immediate attention.
  • Those with existing or recurring injuries or have recently had major knee, back, or leg surgeries.
  • Those under the influence of drugs, alcohol, or anything else that impairs judgment.
  • Those with serious mental or physical handicaps or disorders that would not enable them to complete the mental and physical tasks that happen throughout the tour.

Will I need to “handbrake" while zip lining?
No. You will not be required to “handbrake.” You will also not be required to drag yourself over spans of cable. Our carefully designed course, innovative brake, and expert staff will take care of you from start to finish. You just have to worry about having a great time.

Do I need to sign a waiver?
Yes. Everyone must sign a participant form and waiver. Those under the age of 18 must have a parent or legal guardian sign the participant form.

Is smoking allowed at CLIMB Works?
No. Smoking is not permitted once you get into the harness.

Can I bring a camera?
Yes, as long as it is secured with a strap. We do not allow unsecured items that can fall out while ziplining. This is for the safety of those working or traveling under our zip lines and platforms.

Do tours operate in the rain?
Yes. Tours operate rain or shine. The Smoky Mountain eco-system comes alive during rainfall and is an exciting place. Ponchos are available upon request. We do not, however, operate in thunderstorms or extremely high winds.

Are lockers available?
Yes. Small lockers are on-site to hold your keys and small items. Everything else must be left in the car. If you choose to take your phone and keys with you on the tour, items must be secured. CLIMB Works is not responsible for lost items.

Can I watch my friends/family zipline?
The course is set up over 60+ acres. Due to the nature of the course, you will not be able to watch friends and family go through the course.


Ripley's Big Red Christmas Train ID 6669

What time should I arrive for my tour?
Please arrive no later than 15-30 minutes prior to your scheduled departure time.

Where do I meet for the train tours?
Tours begin at Ripley’s Believe It or Not.

What does the tour include?
Enjoy more than 3 million holiday lights from the comfort of your train while singing along to holiday carols!

Is anything else offered aside from the train tour?
Yes. On Friday and Saturday nights through Christmas, guests can enjoy:
  • Gifts from Santa for the Kids
  • Marshmallow Roasting Pit
  • Holiday Movies
  • Balloon Twister
  • Costumed Characters
  • Holiday Surprises
Are tours available on Christmas day?
No, tours will NOT operate on Christmas day.

Friday, November 9, 2018

EAN The Westin Michigan Avenue Chicago ID 6626

Is this hotel pet-friendly?
Yes. Guests are allowed a maximum of 1 pet per room. Guests must note their request for pet-friendly accommodations upon booking.

Can I reserve a smoking room?
No. This is a 100% smoke-free hotel.

Does the hotel offer WiFi?
Yes. Guests can access the WiFi free of charge in public areas. WiFi and Wired Internet access are available in guestrooms for 19.95 USD/day.

Does the hotel serve a complimentary breakfast?
No.

Does the hotel have an on-site restaurant?
Yes. The Grill on the Alley is located at the hotel and is open for breakfast, lunch, and dinner.

Does the hotel have a fitness center?
Yes.

Will my room have a safe?
Yes. In-room safes are available for an additional fee.

Will my room have a microwave and/or mini-fridge?
Yes. Rooms include a mini-fridge and microwave.

Is there a pool at the hotel?
No.

When are check-in and check-out?
Check-in is at 3:00 pm and check-out ends at 12:00 pm.

What is the minimum age to check-in?
Guests must be at least 21 years of age to check-in.

Is parking available?
Yes. Valet parking is available for 71 USD daily. Off-site parking is offered for 30 USD hourly or 48 USD daily.

Does the hotel provide an airport shuttle?
No.

Is a resort fee required?
No.

EAN Hampton Inn Chicago Downtown/N Loop/Michigan Ave ID 6629

Is this hotel pet-friendly?
No. Pets are not allowed at this hotel, with the exception of service animals.

Can I reserve a smoking room?
No. This is a 100% smoke-free hotel.

Does the hotel offer WiFi?
Yes. Guests can access the WiFi free of charge.

Does the hotel serve a complimentary breakfast?
Yes. Guests can enjoy a hot breakfast buffet served daily or take advantage of the Hampton Inn’s “On the Run Breakfast Bag™” during the week.

Does the hotel have an on-site restaurant?
Yes. Jack’s Place is located in the hotel bar.

Does the hotel have a fitness center?
Yes.

Will my room have a safe?
No.

Will my room have a microwave and/or mini-fridge?
Yes. Rooms include a mini-fridge.

Is there a pool at the hotel?
No.

When are check-in and check-out?
Check-in is at 4:00 pm and check-out ends at 12:00 pm.

What is the minimum age to check-in?
Guests must be at least 21 years of age to check-in.

Is parking available?
Yes. Valet parking is offered for $64 per night with in/out privileges, while self-parking is offered for $49.00 per night.

Does the hotel provide an airport shuttle?
No.

Is a resort fee required?
No.

EAN Cambria Hotel Chicago Magnificent Mile ID 6630

Is this hotel pet-friendly?
No. Pets are not allowed at this hotel, with the exception of service animals.

Can I reserve a smoking room?
No. This is a 100% smoke-free hotel.

Does the hotel offer WiFi?
Yes. Guests can access the WiFi free of charge.

Does the hotel serve a complimentary breakfast?
No.

Does the hotel have an on-site restaurant?
Yes. Guests can purchase made to order meals and drinks from BARISTA + BAR from 6:30 am to midnight.

Does the hotel have a fitness center?
Yes.

Will my room have a safe?
Yes.

Will my room have a microwave and/or mini-fridge?
No.

Is there a pool at the hotel?
No.

When are check-in and check-out?
Check-in is at 3:00 pm and check-out ends at 12:00 pm.

What is the minimum age to check-in?
Guests must be at least 21 years of age to check-in.

Is parking available?
Yes. Valet parking is offered for $62 per night with in/out privileges.

Does the hotel provide an airport shuttle?
No.

Is a resort fee required?
No.

EAN Hilton Garden Inn Chicago/North Loop ID 6631

Is this hotel pet-friendly?
No. Pets are not allowed at this hotel, with the exception of service animals.

Can I reserve a smoking room?
No. This is a 100% smoke-free hotel.

Does the hotel offer WiFi?
Yes. Guests can access the WiFi free of charge.

Does the hotel serve a complimentary breakfast?
No.

Does the hotel have an on-site restaurant?
Yes. Guests can purchase breakfast and dinner to order from the Garden Grille.

Does the hotel have a fitness center?
Yes.

Will my room have a safe?
No.

Will my room have a microwave and/or mini-fridge?
Yes. Guestrooms include mini-fridges and microwaves.

Is there a pool at the hotel?
No.

When are check-in and check-out?
Check-in is at 4:00 pm and check-out ends at 12:00 pm.

What is the minimum age to check-in?
Guests must be at least 21 years of age to check-in.

Is parking available?
Yes. Valet parking is offered for $64.00 per night with in/out privileges. Garage parking is available across the street for $58 per day.

Does the hotel provide an airport shuttle?
No.

Is a resort fee required?
No.

Thursday, November 8, 2018

EAN Hilton Chicago/Magnificent Mile Suites ID 6632

Is this hotel pet-friendly?
Yes. Pet-friendly accommodations are available with advance notice. Guests must pay a non-refundable $75 deposit and pets must not exceed 75 lbs.

Can I reserve a smoking room?
No. This is a 100% smoke-free hotel.

Does the hotel offer WiFi?
Yes. Guests can access WiFi for an additional fee.

Does the hotel serve a complimentary breakfast?
No.

Does the hotel have an on-site restaurant?
Yes. The hotel has two restaurants, Mirai Sushi and Southern Cut Barbecue.

Does the hotel have a fitness center?
Yes.

Will my room have a safe?
No.

Will my room have a microwave and/or mini-fridge?
Yes. Guestrooms include mini-fridges and microwaves.

Is there a pool at the hotel?
Yes. The hotel has a rooftop pool.

When are check-in and check-out?
Check-in is at 3:00 pm and check-out ends at 12:00 pm.

What is the minimum age to check-in?
Guests must be at least 21 years of age to check-in.

Is parking available?
Yes. Self-parking is available for $49.00 (6-foot max height) and valet parking is offered for $68.00 (6' 8" max height.)

Does the hotel provide an airport shuttle?
No.

Is a resort fee required?
No.

EAN Hampton Inn Chicago North - Loyola Station ID 6633

Is this hotel pet-friendly?
No. Pets are not permitted.

Can I reserve a smoking room?
No. This is a 100% smoke-free hotel.

Does the hotel offer WiFi?
Yes. Guests can access WiFi free of charge.

Does the hotel serve a complimentary breakfast?
Yes. A free hot breakfast is served daily in the lobby.

Does the hotel have an on-site restaurant?
No.

Does the hotel have a fitness center?
Yes.

Will my room have a safe?
No.

Will my room have a microwave and/or mini-fridge?
Yes. Guestrooms include mini-fridges.

Is there a pool at the hotel?
No.

When are check-in and check-out?
Check-in is at 3:00 pm and check-out ends at 12:00 pm.

What is the minimum age to check-in?
Guests must be at least 21 years of age to check-in.

Is parking available?
Yes. Valet parking is offered for $35 per day.

Does the hotel provide an airport shuttle?
No.

Is a resort fee required?
No.

EAN Congress Plaza Hotel ID 6634

Is this hotel pet-friendly?
No. Pets are not permitted.

Can I reserve a smoking room?
No. This is a 100% smoke-free hotel.

Does the hotel offer WiFi?
Yes. WiFi access is included in the resort fee.

Does the hotel serve a complimentary breakfast?
No. However, guests can purchase breakfast at the on-site restaurant, Gazebo.

Does the hotel have an on-site restaurant?
Yes. Guests can dine at Gazebo or Rafael’s.

Does the hotel have a fitness center?
Yes. The fitness center is open 24/7.

Will my room have a safe?
Yes.

Will my room have a microwave and/or mini-fridge?
No.

Is there a pool at the hotel?
No.

When are check-in and check-out?
Check-in is at 3:00 pm and check-out ends at 12:00 pm.

Does the hotel provide an airport shuttle?
No.

Is a resort fee required?
Yes.

Wednesday, November 7, 2018

EAN InterContinental Chicago Magnificent Mile ID 6635

Is this hotel pet-friendly?
No. Pets are not permitted.

Can I reserve a smoking room?
No. This is a 100% smoke-free hotel.

Does the hotel offer WiFi?
Yes. Internet access is available for USD 17.95 per night (rates may vary).

Does the hotel serve a complimentary breakfast?
No. However, guests can purchase breakfast at the on-site restaurant or Starbucks.

Does the hotel have an on-site restaurant?
Yes.

Does the hotel have a fitness center?
Yes.

Will my room have a safe?
No.

Will my room have a microwave and/or mini-fridge?
No.

Is there a pool at the hotel?
Yes.

When are check-in and check-out?
Check-in is at 3:00 pm and check-out ends at 12:00 pm.

Does the hotel offer parking?
Yes. Valet parking is available for $68.00 per night with in/out privileges.

Does the hotel provide an airport shuttle?
No.

Is a resort fee required?
Yes. Guests are asked to pay the following charges at the hotel:

  • Deposit: USD 125 per day
  • Resort Fee: USD 13.93 per accommodation, per night


The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • Phone calls
  • In-room bottled water
  • Additional inclusions


What is the minimum age to check-in?
Guests must be at least 18 years of age to check-in.

EAN Hotel Blake Chicago ID 6636

Is this hotel pet-friendly?
No. Pets are not permitted.

Can I reserve a smoking room?
No. This is a 100% smoke-free hotel.

Does the hotel offer WiFi?
Yes. Guests can access the WiFi free of charge.

Does the hotel serve a complimentary breakfast?
No. However, guests can purchase breakfast at the on-site restaurant.

Does the hotel have an on-site restaurant?
Yes.

Does the hotel have a fitness center?
Yes.

Will my room have a safe?
Yes.

Will my room have a microwave and/or mini-fridge?
No.

Is there a pool at the hotel?
No.

When are check-in and check-out?
Check-in is at 3:00 pm and check-out ends at 12:00 pm.

Does the hotel offer parking?
Yes. Valet parking is available for $55.00 per night with in/out privileges.

Does the hotel provide an airport shuttle?
No.

Is a resort fee required?
No.

What is the minimum age to check-in?
Guests must be at least 18 years of age to check-in.

EAN Best Western River North Hotel ID 6639

Is this hotel pet-friendly?
No. Pets are not permitted.

Can I reserve a smoking room?
No. This is a 100% smoke-free hotel.

Does the hotel offer WiFi?
Yes. Guests can access the WiFi free of charge.

Does the hotel serve a complimentary breakfast?
No. However, guests can purchase breakfast at the on-site restaurant.

Does the hotel have an on-site restaurant?
Yes.

Does the hotel have a fitness center?
Yes.

Will my room have a safe?
Yes.

Will my room have a microwave and/or mini-fridge?
No.

Is there a pool at the hotel?
Yes, the hotel has a heated indoor pool for guest use.

When are check-in and check-out?
Check-in is at 3:00 pm and check-out ends at 11:00 am.

Does the hotel offer parking?
Yes. Self-parking and valet parking are available for $25.00 per night with in/out privileges.

Does the hotel provide an airport shuttle?
Yes. Shuttles can be arranged at the front desk upon arrival and require an additional fee.

Is a resort fee required?
No.

What is the minimum age to check-in?
Guests must be at least 21 years of age to check-in.

Can I request a rollaway bed?
Yes. Rollaway beds are available for an extra $10 per night fee.

Christmas Feast & Inspirations Concert ID 6646

What days and time does the Christmas Feast & Inspirations Concert perform?
The second half of the Old English Christmas Feast shows will also include The Inspirations on select Friday and Saturday evenings at 6:00 pm:
  • November 2, 3, 16, 17, 30
  • December 1, 14, 15

Where is the Biblical Times Dinner Theater located?
The theater is located at 2391 Parkway Pigeon Forge, TN 37863.

When should I arrive for the show?
It is recommended that guests arrive at least a half hour prior to showtime.

North Pole Adventure Walk Thru Tour ID 6624

What are the hours of operation for the North Pole Adventure?
The North Pole Adventure is open on Sundays through Thursdays from dusk to 9:00 pm and Fridays and Saturdays from dusk to 10:00 pm.

Aside from the North Pole Adventure walk-through, are other Christmas activities available?
Yes, everything from a petting zoo to children’s activities are available at Shepherd of the Hills this Christmas. Specific activities will require separate tickets/admission.

Is the Inspiration Tower included?
Yes.

Where is Shepherd of the Hills located? 
5586 W. 76 Country Boulevard Branson, MO.

Is parking available?
Yes. Shepherd of the Hills has ample parking spots for visitors.

Tuesday, November 6, 2018

EAN Cambria Hotel Chicago Loop - Theatre District ID 6638

Is this hotel pet-friendly?
No. Pets are not permitted.

Can I reserve a smoking room?
No. This is a 100% smoke-free hotel.

Does the hotel offer WiFi?
Yes. Guests can access the WiFi free of charge.

Does the hotel serve breakfast?
No. However, guests can purchase breakfast at the on-site restaurant.

Does the hotel have an on-site restaurant?
Yes.

Does the hotel have a fitness center?
Yes.

Will my room have a safe?
No. However, the hotel has a safe for guests.

Will my room have a microwave and/or mini-fridge?
Yes.

Is there a pool at the hotel?
No.

When are check-in and check-out?
Check-in is at 4:00 pm and check-out ends at 11:00 am.

Does the hotel offer parking?
Yes. Valet parking is available for $67.00 per night with in/out privileges.

Does the hotel provide an airport shuttle?
No.

Is a resort fee required?
No.

What is the minimum age to check-in?
Guests must be at least 21 years of age to check-in.

EAN Swissotel Chicago ID 6637

Is this hotel pet-friendly?
Yes. Pets are welcome with advance notice. Guests must pay a fee of USD 250.00 per stay plus USD 50 per pet, per night.

Can I reserve a smoking room?
No. This is a 100% smoke-free hotel.

Does the hotel offer WiFi?
Yes. Guests can access the WiFi in their guestroom for USD 14.95 per 24-hour period (rates may vary).

Does the hotel serve breakfast?
No. However, guests can purchase breakfast at the on-site restaurant.

Does the hotel have an on-site restaurant?
Yes.

Does the hotel have a fitness center?
Yes.

Will my room have a safe?
Yes.

Will my room have a microwave and/or mini-fridge?
No.

Is there a pool at the hotel?
No.

When are check-in and check-out?
Check-in is at 3:00 pm and check-out ends at 12:00 pm.

Does the hotel offer parking?
Yes. Self-parking is available for USD 55 per night with in/out privileges. Valet parking is offered for USD 70 per night with in/out privileges.

Does the hotel provide an airport shuttle?
No.

Is a resort fee required?
Yes. The USD 20 per accommodation, per night resort fee includes health club access, fitness center access, phone calls, and additional inclusions.

What is the minimum age to check-in?
Guests must be at least 18 years of age to check-in.

Can I request a rollaway bed?
Yes. Rollaway beds are available for $50 per day.

Friday, November 2, 2018

EAN La Quinta Inn & Suites Chicago Downtown ID 6641

Is this hotel pet-friendly?
Yes. Pets are welcome with advance notice. Please note your request for pet-friendly accommodations in the “Have Special Needs?” field when booking.

Can I reserve a smoking room?
No. This is a 100% smoke-free hotel.

Does the hotel offer WiFi?
Yes. Guests can access the WiFi free of charge.

Does the hotel serve breakfast?
Yes. Guests can start the day with a free Bright Side Breakfast served daily in the lobby. Breakfast includes waffles, hot and cold cereal, bread and muffins, fresh fruit, and all-you-can-drink coffee and juice.

Does the hotel have an on-site restaurant?
Yes.

Does the hotel have a fitness center?
Yes.

Will my room have a safe?
No.

Will my room have a microwave and/or mini-fridge?
Yes.

Is there a pool at the hotel?
No.

When are check-in and check-out?
Check-in is at 3:00 pm and check-out ends at 12:00 pm.

Does the hotel offer parking?
No. Parking is available at 201 West Madison Self Park, adjacent to the hotel, for $46 per day.

Does the hotel provide an airport shuttle?
No.

What is the minimum age to check-in?
Guests must be at least 21 years of age to check-in.

El Tropicano Riverwalk Hotel ID 6645

Is this hotel pet-friendly?
Yes. Pet-friendly accommodations are available upon advance notice. Should you require a pet-friendly room, please note your request in the “Have Special Needs?” field when booking. The pet policy is as follows:
  • Pets allowed for a charge of USD $50 per pet, per stay, plus a deposit of USD $75 per stay.
  • 1 pet allowed per room.
  • Pets must not exceed a maximum weight of 20 lbs.
  • Dogs only.

Can I reserve a smoking room?
No. This is a 100% smoke-free hotel.

Does the hotel offer WiFi?
Yes. Guests can access the WiFi free of charge.

Does the hotel serve breakfast?
Yes. Breakfast is available for purchase at Mango’s from 6:30 am to 10:30 am during the week and 7:00 am to 11:00 am on the weekends.

Does the hotel have an on-site restaurant?
Yes. Guests can dine at Tiki’s. And, several world-class restaurants are within walking distance on the San Antonio Riverwalk.

Does the hotel have a fitness center?
Yes. Strive Fitness Studio is open daily from 5:30 am to 11:00 pm.

Will my room have a safe?
No.

Will my room have a microwave and/or mini-fridge?
Rooms include a microwave.

Can I request a rollaway bed and/or crib?
Rollaway beds can be requested for USD $10 per night.

Is there a pool at the hotel?
Yes, the hotel has an elevated pool for guests.

When are check-in and check-out?
Check-in is at 4:00 pm and check-out ends at 12:00 pm.

Does the hotel offer parking?
Yes. Self-parking and valet parking are available for $20 per day with in and out privileges.

Does the hotel provide an airport shuttle?
No.

What is the minimum age to check-in?
Guests must be at least 21 years of age to check-in.

Thursday, November 1, 2018

EAN Central Loop Hotel ID 6640

Is this hotel pet-friendly?
No. Only service animals are permitted at the hotel.

Can I reserve a smoking room?
No. This is a 100% smoke-free hotel.

Does the hotel offer WiFi?
Yes. Guests can access the WiFi free of charge.

Does the hotel serve breakfast?
No.

Does the hotel have an on-site restaurant?
Yes. Dine at the Elephant & Castle English pub on-site.

Does the hotel have a fitness center?
Yes. Additionally, the hotel will deliver exercise equipment and yoga kits to your room at no additional charge.

Will my room have a safe?
No.

Will my room have a microwave and/or mini-fridge?
Rooms feature kitchenettes.

Can I request a rollaway bed and/or crib?
No.

Is there a pool at the hotel?
No.

When are check-in and check-out?
Check-in is at 3:00 pm and check-out ends at 12:00 pm.

Does the hotel offer parking?
Yes. Valet parking is available at a rate of $53 per night with in and out privileges.

Does the hotel provide an airport shuttle?
No.

What is the minimum age to check-in?
Guests must be at least 18 years of age to check-in.

WinterFest at Kings Island ID 6627

I’m bringing a child under the age of 3. Do they need a ticket to WinterFest?
No. Children ages 3 and under do not require an admission ticket.

Are all of the special experiences included in my ticket?
No. Special experiences, such as cookie decorating, ice skating, and the igloo VIP experience require additional fees.

Are senior discounts available?
Yes.

What happens if it rains during my visit?
Some attractions may close in inclement weather until conditions permit safe operation. During this time, enjoy a live show, meal, or shopping until such weather passes. Kings Island cannot issue rain checks or refunds for inclement weather.

Am I allowed to bring my own food and beverages into the park?
No. No outside food, beverages, or coolers are allowed to be brought into Kings Island or the Soak City Waterpark. Exceptions are made for Guests with special dietary needs to include food allergies and baby food and formula. Guests with special dietary needs should stop at Guest Services located at the Front Gate when they arrive at the Park.

How do I re-enter the park should I have to leave for some reason?
If you wish to leave the park and return on the same day, please have your hand stamped at the Front Gate. If you wish to leave the parking lot and re-enter, present your parking receipt to the attendant when you return.

Does Kings Island have ATMs?
Yes. Several ATMs are located throughout the park.

Are wheelchairs available for rent?
Yes. A limited number of wheelchairs are available for rent on a first-come, first-served basis at the Front Gate.

Can I bring my pet into the park?
No. Only service animals are permitted in the park. Kings Island does not have pet care facilities on site.

What is the policy on alcoholic beverages at Kings Island?
Guests must be at least 21 years of age to purchase, possess or consume alcoholic beverages at Kings Island. Valid State issued identification or valid driver's license is required upon each person purchasing, possessing or consuming alcoholic beverages. Alcoholic beverages are not permitted while in line for any ride. Alcoholic beverages are not permitted to be brought into Kings Island from any outside source or in any type of container.

What forms of payment does Kings Island accept?
Kings Island accepts cash, credit or debit cards from American Express, MasterCard, Visa, and Discover. A valid driver's license must be presented when using a credit card for purchases at the park.

Is smoking permitted in the park?
For the convenience of all our guests, smoking of any kind, including vapor and e-cigarettes, is allowed only in designated smoking areas. Smoking and vaping are not permitted in any store, theater, ride line or waiting area, ticket line, food line, and any indoor or outdoor restaurant seating area.

Does Kings Island offer lockers?
Lockers are available for rent in different areas of the main park. The park is not responsible for lost or stolen items.

How much is parking?
Regular parking when purchased at the park is $20 / preferred parking is $30. When purchased in advance on the Kings Island website, you will enjoy an instant $ 3 savings! A limited number of accessible parking spaces are available near the Front Gate on a first-come, first-served basis.

What security procedures are in place at Kings Island?
The safety of our guests and associates is our number one priority, and we have implemented several enhanced security procedures at all entrance gates. As part of the process:
  • Guests arriving at the park will go through metal detection every public operating day. 
  • All bags, purses, backpacks, waist packs, etc. will be examined prior to entering.
  • Sharp objects (including pocket knives and metal chains), firearms, or other items that could be considered a weapon are strictly prohibited and should be left at home or secured in your vehicle.  

Kings Island uses a variety of methods when securing the parks including uniformed and plainclothes officers, and video surveillance monitoring.

Kings Island does not tolerate guests who fight and/or harass other guests while on our property. People who engage this behavior are subject to being ejected and potentially banned from the park, and may be subject to arrest by local police.