Thursday, December 29, 2016

Farmers Market Food and History Tour ID 5665

Are food samples included in the tour?
Of course! Guests enjoy 9 food tastings from various vendors and cuisines.

How long is the tour?
The tour is approximately 2.5 hours long.

How much walking is involved?
Guests walk approximately 1/8th of a mile.

Is parking included in the tour cost?
No. Parking is not included in tour admission costs. Parking validation is only available for Farmer’s Market parking lots.

Is gratuity included in my tour price?
No. However, gratuity is greatly appreciated, especially if you had an excellent tour.

What should I bring on the tour?
We recommend that guests bring a bottle of water along for the tour and dress appropriately for the weather forecast. Plus, don’t forget sunscreen, sunglasses, and a hat on hot, summer days.

Where do I meet for the tour?
Exact meeting details are provided on your e-Ticket. The Original Farmer’s Market is located at W. 3rd Street & Fairfax Avenue.

Do I need to purchase a ticket for my child?
Infants or young children under the age of 5 do not need tickets if they will not be participating in the food tastings. Children ages 5-12 or those participating in the tastings require a child’s ticket offered at a reduced price.

Is the tour wheelchair or stroller accessible?
Yes.

Will the tour still depart in the rain?
Tours depart rain or shine. In the case of extreme weather, guests will be contacted and given the chance to reschedule.

I have dietary allergies or restrictions. Can I still participate in the tour?
You are able to specify dietary restrictions and food allergies when you book your tickets. Please be as specific as possible, so we can accommodate your needs. If we do not find out about dietary restrictions until the day of the tour, however, it is not possible for us to accommodate them.

Is alcohol served during the tour?
No.

Brooklyn Bridge Bike Tour ID 5656

Where does my bike tour depart?
Brooklyn Bridge Bike Tours depart from 892 9th AVE, off of 58 St. For additional departure information, please call customer service at 1-800-590-4410.

How long is the bike tour?
Bike tours last approximately 3 hours.

Do I need a reservation to participate in the bike tour?
Yes. Please purchase a Brooklyn Bridge Bike Tour ticket to reserve your spot.

What sites will I see during my bike tour?
The Brooklyn Bridge Bike Tour includes the following NYC landmarks, parks, and sights:
  • The Manhattan Bridge
  • Brooklyn Bridge Park
  • Walt Whitman Park
  • Fort Greene Park
  • Admiral's Row/Brooklyn Navy Yard
  • Battery Park

Shoot for the Stars Mini Golf ID 4781

Does this attraction have an age limit?
Guests of all ages can enjoy Shoot for the Stars Mini-Golf!

How many holes are on the course?
This mini golf course includes 18 holes of fun for the whole family.

Where is the attraction located?
Shoot for the Stars Mini-Golf is located in the Hollywood Wax Museum Entertainment Center at 3030 West 76 Country Blvd, Branson, MO 65616.

Hannah's Maze of Mirrors ID 4782

Is there an age limit for this attraction?
Guests of all ages can enjoy Hannah’s Maze of Mirrors.

Where is the attraction located?
Hannah’s Maze of Mirrors is located in the Hollywood Wax Museum Entertainment Center at 3030 West 76 Country Blvd, Branson, MO 65616.

Wednesday, December 28, 2016

Clarion Inn Dollywood Area

Are smoking rooms available?
No. This is a 100% smoke-free hotel.

Is this hotel pet-friendly?
No. Pets are not permitted on hotel property. Only certified service animals are allowed.

Is parking available?

Yes. Guests can use the complimentary onsite parking spaces.

What dining options are available at the hotel?
Guests can enjoy the complimentary hot breakfast every morning while at the Clarion Inn.

Courtyard Myrtle Beach Barefoot Landing

Are smoking rooms available?
No. This is a 100% smoke-free hotel. Designated smoking areas are available outside the hotel building.

Is the hotel pet-friendly?
No. Only certified service animals are permitted on hotel property.

Is parking available?
Yes. The hotel provides complimentary on and off-site parking for guests.

Is WiFi available?
Yes.

Does the hotel offer a complimentary breakfast?
While the hotel does not offer a complimentary breakfast service, guests can purchase a convenient breakfast while onsite. Breakfast options include:
  • Grab-n-Go breakfast, fee from: 6.00 USD
  • Hot breakfast, fee from: 9.95 USD

Shergill Grand Hotel Conference Center

Is parking available?
Yes. Guests can use the complimentary parking spaces on site.

Is the hotel pet-friendly?
Absolutely! For a $15 daily fee, you can bring your dog or cat to the hotel. A 40-lb weight limit applies.

Are smoking rooms available?
No, this is a 100% non-smoking hotel.

Does the hotel have WiFi?
Yes. Guests can use the complimentary wireless Internet access provided by the hotel.

Does the hotel offer onsite dining options?
Yes. Ciao’s Restaurant is open for breakfast, lunch, and dinner daily.

In addition, breakfast is included for 2 people per day. Guests can order 2 eggs any style, 2 bacon or 2 sausage, 2 pancakes or 2 toast, and home fries with coffee or orange juice.


Thursday, December 22, 2016

Residence Inn Orlando Lake Buena Vista

Is the hotel pet-friendly?
Yes, with a maximum of 2 pets (40 pounds or less) per room. Guests bringing pets are charged a non-refundable $150 fee.

Are smoking rooms available?
No. This is a smoke-free hotel.

Is parking available?
Yes. Guests can use the ample parking available.

Does the hotel offer any dining options?
Yes. Guests are offered a complimentary full, hot breakfast and can take advantage of the onsite convenience.

Red Roof Inn International Drive

What is the minimum check-in age?
Guests must be a minimum of 18 years of age to check-in to the hotel.

What is the pet policy?
One well-behaved family pet is permitted, at no additional charge. Pet must be declared during guest registration and kept on a leash when outside guest room. In consideration of all guests, pets must never be left unattended in the guest room.

Are smoking rooms available?
No, this property is 100% smoke-free.

Red Lion Hotel Orlando Kissimmee Maingate

Does the hotel provide a theme park shuttle?
Yes. Guests can use the free shuttle to Walt Disney World® resort. Shuttles to SeaWorld and Universal Studios Orlando are available for an additional fee.

Is parking available?
Yes. There is ample, complimentary parking available for guests.

What onsite dining options are available for guests?
Guests can dine at Angel’s Diner while at the hotel.

Are pets allowed?
Yes. Pet-friendly rooms are available for an additional $20.

Ramada Suites Orlando Airport

Can I smoke in the hotel?
No. This hotel is 100% smoke-free.

Does the hotel offer shuttle service to the Orlando airport and theme parks?
Complimentary on-demand airport shuttle service is included with your reservation and can be arranged from the airport. Transportation to and from Port Canaveral can also be arranged.

What dining options are available to guests?
The hotel is within walking distance or short driving distance to several restaurants, including Cracker Barrel, Bonefish Grill, Longhorn Steakhouse, Chili’s, Sonny’s BBQ, Denny’s, Hooters, Tony Roma’s Fire and Grill Lounge, TGI Friday’s and more.

Is the hotel pet-friendly?
No. Only certified service animals are permitted on hotel property.

Is parking available?
Yes. Guests can use the complimentary parking available onsite.

Ramada Plaza Resort & Suites International Drive

Are pets allowed?
No. This hotel is not pet-friendly. Only ADA certified service animals are permitted on hotel property.

Are smoking rooms available?
No. This is a 100% non-smoking hotel.

Is a theme park shuttle available?
Yes. The hotel offers shuttle service to Walt Disney World® resort and Universal Orlando® Resort.

Is parking available?
Yes. Guests can use the ample onsite parking.

Wednesday, December 21, 2016

Music Mansion

How long is the performance?
The show is about 2 hours long.

What type of music is performed?
Everything from disco to country music is played at Music Mansion. All of your favorite songs will be performed including tunes by Stevie Wonder, the Beatles, Garth Brooks, Janis Joplin, and so much more.

Can I take pictures during the show?
For the safety of our performers, no flash photography is allowed within the theater.

Can I take my children to meet the performers?
Yes. After the show, audiences will have the opportunity to enjoy a meet and greet with our cast.

Monday, December 19, 2016

Cirque Magique

Is this show appropriate for children?
Absolutely. The show is family-friendly.

What meal options are available?
Adult and child meal options are as follows:

Adult meal options:
  • Breakfast: Scrambled eggs, ham, bacon, hash browns, and toast. Dessert: Waffle with chocolate and whipped cream.
  • Lunch: Hamburger, french fries, and onion rings. Dessert: Waffle with chocolate and whipped cream.
  • Vegetarian Meal: Spinach Ravioli

Child meal options:
  • Breakfast - Scrambled eggs, ham, bacon, hash browns, and toast. Dessert: Waffle with chocolate and whipped cream.
  • Lunch - Chicken Nuggets - Chicken nuggets, mashed potatoes, mac & cheese, and fruit. Dessert: Waffle with chocolate and whipped cream.
  • Lunch - Hamburger - Hamburger, french fries, and onion rings. Dessert: Waffle with chocolate and whipped cream.
  • Vegetarian Meal: Spinach Ravioli

How early should we arrive for the show?
We ask that guests arrive 45 minutes before the show.

Chicago Helicopter Experience

When should I arrive for my tour?
You must arrive at the CHE Downtown Heliport no later than 30 minutes before your tour departure time. Guests who are late will not be accommodated.

How long is the helicopter tour?
The entire experience is approximately one hour long, with a 15-minute helicopter flight.

Where is the heliport located?

The heliport is in downtown Chicago located at 2420 S. Halsted St, Chicago IL 60608.

Can I bring a camera?
Absolutely. You’re about to capture some of the best views of Chicago! Pictures are able to be taken throughout the flight duration. For safety precautions, pictures are not permitted during loading operations.

Will other passengers be flying with me?
If you have booked a daytime, evening, or twilight tour, you are likely to have other passengers flying with you. The helicopter can carry up to six (6) passengers at a time.

What happens in the case of bad weather?
Helicopter tours cannot fly in thunderstorms, snowstorms, or low visibility. In the case of poor weather conditions that prevent us from flying, we will make every effort to contact you as early as possible.

What safety precautions are in place?
All guests are required to take part in a thorough safety briefing prior to boarding and flying. Guests are required to adhere to all rules on the heliport and within the helicopter. Inside the helicopter, guests are provided with headphones and seat belts, both of which must be worn.

Where does the aircraft take off and land?
Tours depart and land from the private, downtown heliport just minutes from the “Loop” located at 2420 S Halsted St, Chicago IL 60608.

Is there parking onsite at your location?
Plenty of FREE parking is available.

Is it cold/hot on the aircraft?
The luxurious helicopters are climate controlled.

Will the pilot be speaking to us about the landmarks we pass during the tour?
Yes, your pilot will narrate your tour. The pilots interact with you throughout the flight providing insight, history, and facts on Chicago’s buildings, landmarks, and historic events.

Can I pick my seat in the helicopter?
Seats are based on weight and balance, so individual seat selection is not allowed.

What can I do while I wait for my flight?
Enjoy a 6000 sq. ft. Customer Experience Center filled with fun facts about Chicago, helicopter history, a flight simulator, and other interactive games to add to your experience before your flight.

Are there weight limits for the flight?
Weight is a critical factor for a safe flight, all passengers will be weighed at check-in. Passengers over 15lbs of their reservation weight and/or passengers over 250lbs will be required to purchase a comfort seat for $99.

Friday, December 16, 2016

Elvis Lives Concert

What time do the doors open?
The doors open approximately one hour prior to showtime. It is a good idea to arrive at least 30 minutes prior to showtime.

Is this show appropriate for children?
Yes.

Is the theater handicap accessible?
Yes, the theater is handicapped accessible with no stairs. Please request wheelchair seating at time of reservation. There is also a wheelchair on the premises to assist guests.

How long does the show last?
The show is approximately 2 hours long with a 15-minute intermission.

Can I take pictures or video of the tribute artists during the performance?
Out of respect to the performers, we prohibit the use of flash photography and video cameras during the show. The tribute artists are available in the lobby after the show for additional photo opportunities and autographs. We also ask that you turn off or silence cell phones and pagers.

Monday, December 12, 2016

Quality Suites Lake Buena Vista

What is the minimum age to check-in?
Guests must be at least 21 years of age in order to check-in to the hotel.

Are smoking suites available?
No. This hotel is 100% smoke-free. Guests who do not adhere to this policy by are subject to a fine.

Is a theme park shuttle available?
Yes. The hotel provides guests with scheduled transportation to Walt Disney World theme parks.

Is a complimentary breakfast offered?
Yes, guests can fuel up for the day with a free full breakfast provided by the hotel.


Days Hotel by Wyndham Kissimmee Maingate ID 4344

Is parking available onsite?
Yes, complimentary parking is available for guests.

Does the hotel provide a theme park shuttle for guests?
Yes, Days Hotel by Wyndham Kissimmee Maingate offers a FREE shuttle to the Walt Disney World resort theme parks. For guests who prefer to control their transportation, an Avis car rental station is available at the hotel.

Are smoking rooms available for reservation?
No, this is a smoke-free hotel. Guests who do not adhere to this policy will be subject to a fine.

What is the minimum check-in age?
Guests must be at least 21 years of age to check-in to the hotel.

Is the hotel pet-friendly?
Days Hotel by Wyndham Kissimmee Maingate can NOT accommodate pets.

Is a complimentary breakfast served?
The hotel offers a free continental breakfast; OR guest have an option to purchase hot breakfast for $5.99 plus tax.

Palisades Resort Orlando

Are smoking suites available?
No. The resort has a strict non-smoking policy. Guests can smoke in the designated outdoor areas.

Is a theme park shuttle available?
Yes. A theme park shuttle to Walt Disney World resort theme parks and Universal Orlando Resort theme parks is available for a fee.

What amenities are at the resort?
Guests can enjoy the following premium amenities from the Palisades Resort Orlando:
  • Complimentary Lobby WiFi Access
  • On-Site Movie Theater Room
  • Business Center
  • Meeting Facility
  • Exercise Room
  • Jacuzzi Hot Tub
  • Saunas
  • Outdoor Pool

Is parking available?

Yes, guests can take advantage of the complimentary covered parking available at the resort.

Orlando World Center Marriott

What is the minimum age to check-in?
Guests must be a minimum of 21 years of age in order to check-in to the hotel.

Is parking available?

Yes. The parking fees are as follows:
  • On-site Parking: 23.43 USD daily
  • Valet Parking: 30.88 USD daily
  • Complimentary self-parking for guests driving plug-in hybrid or plug-in electric vehicles / Garage clearance 7 ft 4 in

Is airport shuttle service available through the hotel?
No. The hotel does not provide airport shuttle service. However, arrangements with shuttle transportation companies can be made by visiting the front desk.

How many rooms are in the hotel?
The Orlando World Center Marriott offers 1,883 rooms and 121 suites for guests.

Are smoking rooms available?
No. The hotel has a strict smoke-free policy. Guests who do not adhere to this policy will be subject to a fine.

Is this hotel pet-friendly?
No. Pets are not permitted on hotel property.

Does the hotel offer onsite dining?
Yes. The hotel offers 10 restaurants ranging from Italian cuisine to a poolside bar and grill. A breakfast buffet is offered daily for a fee. Additional dining options include Starbucks and the Central Pantry for a quick bite to eat.

Is WiFi available at the hotel?
Yes. Complimentary wireless internet access is available in the lobby and public areas of the hotel. In-room internet access is available for a daily fee.

Friday, December 9, 2016

Colony Inn

Is the hotel pet-friendly?
Yes. An additional nightly fee applies.

What dining options are available?
Guests can take advantage of the complimentary breakfast provided by the hotel. The local area offers a wide array of bars and restaurants for guests to dine at.

Are smoking rooms available?
No. The hotel is 100% smoke-free.

Oak Plantation Resort

What is included in the villas?
Each villa offers guests the following amenities:
  • Living Rooms with Queen-Sized or Double Sleeper Sofa and Cable TV
  • Master Bedroom with King-Sized Bed and Guest Bedrooms with Two Double Beds
  • Fully Equipped Kitchen with Oven, Refrigerator, Microwave, Dishwasher, Coffeemaker, Toaster, Blender and Dinnerware
  • Washer and Dryer
  • Complimentary Rollaway Beds and Cribs (Based on Availability)
  • In-Room Safe and Hairdryer

Does the resort offer shuttle service to area theme parks?
Yes. Complimentary scheduled shuttle service is available to Walt Disney World® theme parks, Universal Orlando® Resort, and SeaWorld®.

Are there activities for guests at the resort?
Absolutely. The Oak Plantation Resort provides guests with the following amenities and activities for their enjoyment:
  • Two outdoor lagoon style pools (1 heated and 1 climate controlled pool)
  • Kiddie Pool
  • Tennis and Basketball Courts
  • Fitness Center
  • Game Room
  • Children's Playground
  • Daily Activities for guests of all ages
  • Movie Video Rental
  • Private Gated Entry
  • Park-Like Setting with Lake and Fountains
  • Internet Café
  • Picnic Area with Grills
  • Car Wash Area
  • Complimentary Parking

What dining options are available at the resort?
Guests can fuel up for the day with a full breakfast buffet held daily from 7:30 a.m. to 10:30 a.m. The buffet includes eggs, sausage, breakfast potatoes, cereals, fruits, bagels, "Make your own Waffles", yogurts, coffee, and juices for $7.95 per person and $4.50 for children ages 4 to 9.

In addition, the General Market offers groceries, made-to-order sandwiches, and salads for purchase from 8:00 a.m. to 3:00 p.m. For guests that prefer to dine poolside, the Pun-Nu-Luna poolside bar offers a full bar and selection of food.

Monumental Hotel Orlando

Is parking available?
Yes. Complimentary self-parking is available to guests.

Is the hotel pet-friendly?
No. Pets are not permitted on hotel property.

What is the minimum check-in age?
Guests must be at least 21 years old to check-in to the Monumental Hotel Orlando.

Are smoking rooms available?
No. This is a non-smoking hotel and a penalty fee will be applied for guests who do not adhere to this policy.

Thursday, December 8, 2016

Magic on Maui

Is this show appropriate for children?
Yes. This is an all ages show.

Do I need a ticket for my child under the age of 4?
Yes, however, they will be seated free.

Wednesday, December 7, 2016

Lake Buena Vista Resort Village & Spa

Why am I paying a resort fee?
The resort fee of $13.95 per room, per night, collected at check-in covers amenities such as self-parking, WiFi, the fitness room, pool towels, theme park shuttle, and local phone calls.

Are cribs available for guests to reserve?
Cribs are Pack n Play style and are provided complimentary. Please note that you require a crib in the “special needs” area when making your online reservation.

Is the hotel pet-friendly?
No. Only documented service animals are allowed on hotel property.

Are smoking suites available?
No, this is a non-smoking resort. Guests may only smoke outside on their balcony. If this policy is not adhered to, a cleaning fee will be charged.

Are theme park shuttles available for guests?
Yes. The resort offers theme park shuttle service for Walt Disney World theme parks, SeaWorld, and Universal Orlando. These shuttles operate on a first come, first served basis. Shuttle reservations are required a minimum of one day in advance.

Does the hotel offer an airport shuttle?
Yes. Please call the Lake Buena Vista Resort Village & Spa reservation center at 866-401-2699 to schedule your airport transportation. This service has to be scheduled in advance and payment is required at the time of booking. Please have your flight information when calling, so they can advise you on the available shuttle times. After the reservation is confirmed and payment is submitted, you will be sent your transportation voucher by Lake Buena Vista Resort Village & Spa.

Transportation prices start from $60 one way for up to 5 people from the Orlando International Airport to Lake Buena Vista Resort Village & Spa.

Can I check-in early or check-out late?
No. Early check-in and late check-out are not available.

Does the resort have a laundry service?
All suites include an in-suite washer and dryer.  If you require dry cleaning service, please visit the front desk for details.

How many buildings are there at the resort?
There are 5 buildings at the resort, each with a variety of suites from one bedroom to four bedrooms. Not all room types are available in every building.

Is the swimming pool heated?
Yes, the pools are heated seasonally based upon the pool and outside temperatures.

Does the resort offer any housekeeping services?
Yes. Housekeeping services can be scheduled with the front desk at least 24 hours in advance.

Can I have an extra bed in the suite?
Rollaway beds are not offered. Each suite can only accommodate the maximum number of guests indicated for that room type.

Do all suites have a balcony?
Yes, all suites have their own private balcony furnished with a table and chairs.

La Quinta Inn Orlando International Drive North

Are smoking rooms available?
No. This hotel is 100% smoke-free. Designated outdoor smoking areas are available for guests who prefer to smoke.

Is parking available?
Yes. Complimentary self-parking is available for guests.

Is the hotel pet-friendly?
Yes. Plus, pets stay free! Breed, weight, and species restrictions may apply.

Does the hotel provide any dining options or restaurants?
The hotel offers a free Bright Side BreakfastTM for guests. The breakfast includes coffee, juice, waffles, hot and cold cereal, bread and muffins, boiled eggs, and more.

How many rooms does the hotel have?
The hotel offers 156 rooms across 2 floors.

Is the hotel located near popular amusement parks and attractions?
Yes. The hotel is conveniently situated near the following attractions:
  • Walt Disney World Theme Parks - 9.0 mi.
  • Universal Studios - 0.5 mi.
  • SeaWorld and Aquatica - 4.0 mi.
  • Holy Land - 2.0 mi.
  • Orange County Convention Center - 5.2 mi.
  • Orlando Science Center - 10.7 mi.
  • Orlando Expo Center - 8.6 mi.

Hyatt Regency Grand Cypress

How many rooms does the hotel have?
The Hyatt Regency Grand Cypress has 815 non-smoking guestrooms, including 48 suites, 317 king rooms, 415 double rooms, and 35 accessible rooms.

What dining options are available at the hotel?
Guests can enjoy the following restaurants at the Hyatt Regency Grand Cypress:
  • Hemingway’s
  • LakeHouse
  • Hurricane’s Lounge
  • Trellises Bar & Lounge
  • On the Rocks

Is parking available?
Yes. The hotel offers the following parking options for guests:
Valet Overnight: $25 per day
Valet Temporary (under 4 hours) - $12
Self-Parking: $17 per day with unlimited in/out privileges

The self-parking lot is located at driveway #5 next to the convention center entrance.

Are smoking rooms available?
No. This hotel is 100% smoke-free. Designated outdoor smoking areas are available.

What is the pet policy for this hotel?
Guests are welcome to bring their dogs to the Hyatt Regency Grand Cypress. Guests are allowed to bring one dog up to 50 pounds, or two dogs with a combined weight of up to 75 pounds. A $150 per stay fee is applied to your final total upon check-out.

For guests staying longer than 7 days with their dogs at the hotel, an additional deep cleaning fee will apply.

Is theme park transportation available from the hotel?
Yes. Guests can take advantage of the scheduled transportation to and from the Walt Disney World transportation and Ticket Center (at Magic Kingdom), Universal Orlando, and SeaWorld daily. For guests traveling to other Walt Disney World theme parks, connecting transportation is available at the Walt Disney World Transportation and Ticket Center.

Is airport transportation available?
Yes. For transportation to the hotel from the airport, please see the Mears Transportation service counters located on Level 1 on both the A and B side terminals. Reservations are not required.

For guests departing from the hotel to the airport, please make your transportation reservations at the concierge desk a minimum of 24 hours before your desired pick-up time. For more information, please see the front desk at the hotel.

Monday, December 5, 2016

Holiday Inn Winter Haven

What is the minimum age to check-in?
Guests must be at least 21 years of age in order to check-in to the Holiday Inn Winter Haven.

Is the hotel pet-friendly?
No. Only certified service animals are permitted into the hotel.

Is parking available?
Yes. The hotel offers complimentary self-parking.

Are smoking rooms available?
No. The hotel is a smoke-free property.

What are the hours of operation for the fitness center?
The fitness center is open from 6:00 AM to 12:00 AM.

Maui Airport Transportation

What happens if my plane arrives early or is delayed?
Pono Express keeps track of your flight and will make adjustments as needed to be there when you land. If you arrive at the airport early, call us and we will let your driver know you are ready to go.

Why is my flight arrival time required?
We use this information to track your flight and ensure that our drivers are on time and ready for your arrival.

What is the age requirement for children and car seats in Hawaii?
Current Hawaii law states that children under 8 years old must be in car seats. Passengers must provide their own car seats for all children under the age of 8 years old.

How many passengers can fit in a vehicle?
Our vehicles can accommodate 1-3 passengers.

What information do you need from me for pickup?
We require passengers to provide:
  • Flight information (Airline and flight number)
  • Arrival or departure time
  • Cell phone number
This information is required to provide the best transportation service possible for passengers.

Kauai Airport Transportation

What happens if my plane arrives early or is delayed?
Pono Express keeps track of your flight and will make adjustments as needed to be there when you land. If you arrive at the airport early, call us and we will let your driver know you are ready to go.

Why is my flight arrival time required?
We use this information to track your flight and ensure that our drivers are on time and ready for your arrival.

What is the age requirement for children and car seats in Hawaii?
Current Hawaii law states that children under 8 years old must be in car seats. Passengers must provide their own car seats for all children under the age of 8 years old.

How many passengers can fit in a vehicle?
Our vehicles can accommodate 1-3 passengers.

What information do you need from me for pickup?
We require passengers to provide:
  • Flight information (Airline and flight number)
  • Arrival or departure time
  • Cell phone number
This information is required to provide the best transportation service possible for passengers.

Oahu Airport Transportation

What happens if my plane arrives early or is delayed?
Pono Express keeps track of your flight and will make adjustments as needed to be there when you land. If you arrive at the airport early, call us and we will let your driver know you are ready to go.

Why is my flight arrival time required?
We use this information to track your flight and ensure that our drivers are on time and ready for your arrival.

What is the age requirement for children and car seats in Hawaii?
Current Hawaii law states that children under 8 years old must be in car seats. Passengers must provide their own car seats for all children under the age of 8 years old.

How many passengers can fit in a vehicle?
Our vehicles can accommodate 1-3 passengers.

What information do you need from passengers?
We require passengers to provide:
  • Flight information (Airline and flight number)
  • Arrival or departure time
  • Cell phone number
This information is required to provide the best transportation service possible for passengers.

Day Cruise ID 5630

How long is the tour?
Approximately 90 minutes.

Is the tour appropriate for all ages?
Absolutely. Our tours cater to all ages. Children and adults alike will have fun watching for sea creatures and marveling at the Hawaiian shore and landscapes from the comfort of our boat.

What is on the boat?
The boat has ample seating, 3/4 of the boat is shaded, has a restroom, and is completely enclosed by a railing system that allows children of all ages to move around freely without the risk of falling overboard.

Where do we board the boat?
Please go to the Kewalo Harbor located at 1125 Ala Moana Blvd, Honolulu, HI 96814. If using Google Maps, type in “Kewalo Basin Harbor” to find our location. The Haleiwa Queen boat is docked in slip FA1.

Will I be able to see fish through the glass bottom of the boat?
Yes! Keep an eye out for tropical fish and other aquatic creatures. You never know what sea creatures will be drawn to the light illuminating from our glass bottom boat!

Sunset Sail ID 5631

How long is the tour?
Approximately 90 minutes.

Is the tour appropriate for all ages?
Absolutely. Our tours cater to all ages. Children and adults alike will have fun watching the sunset from out on the ocean.

What is on the boat?
The boat has ample seating, 3/4 of the boat is shaded, has a restroom, and is completely enclosed by a railing system that allows children of all ages to move around freely without the risk of falling overboard.

Where do we board the boat?

Please go to the Kewalo Harbor located at 1125 Ala Moana Blvd, Honolulu, HI 96814. If using Google Maps, type in “Kewalo Basin Harbor” to find our location. The Haleiwa Queen boat is docked in slip FA1.

Will I be able to see fish through the glass bottom of the boat?
Yes! Keep an eye out for tropical fish and other aquatic creatures.


Thursday, December 1, 2016

Hilton Orlando Lake Buena Vista

Is smoking allowed in the hotel?
No. The hotel is 100% smoke-free.

Is parking available?
Yes. Guests can either utilize the self-parking parking lot for a $17 fee or valet parking for a $22 fee.

Is the hotel pet-friendly?
No. Only certified service animals are permitted on hotel property.

What is the minimum age to check-in?
Guests must be a minimum of 18 years old in order to check-in or reserve a room.

What is the minimum age to check-in?
Guests must be a minimum of 18 years old in order to check-in or reserve a room.

What attractions are nearby?
The following Orlando attractions are located within close proximity to the Hilton Orlando Lake Buena Vista:
  • Disney Springs™ - Walking Distance
  • Magic Kingdom® Park - 5 miles
  • Disney's Animal Kingdom® Theme Park - 5 miles
  • Epcot® - 2 miles
  • Disney's Hollywood Studios® - 3 miles

Is a theme park shuttle available?
Yes. For further details, see the front desk upon arrival.

Hilton Garden Inn Lake Buena Vista/Orlando

Is parking available?
Yes. Complimentary self-parking is available for guests.

Is the hotel pet-friendly?
No. Only certified service animals are permitted on hotel property.

Can I smoke in the hotel?
No. The hotel is 100% smoke-free. Designated outdoor smoking areas are available.

What is the minimum age to check-in?

Guests must be a minimum of 18 years old in order to check-in or reserve a room.

Hawthorn Suites by Wyndham Lake Buena Vista

Is parking available?
Yes. Guests can utilize the complimentary self-parking.

Is the hotel pet-friendly?
No. Only certified service animals are permitted on hotel property.

Hampton Inn Winter Haven

Is smoking allowed in the hotel?
No. Smoking in a non-smoking room will result in a fee of up to $250.00. There are designated outdoor smoking areas on hotel property where smoking is permitted.

Is parking available?
Yes, complimentary onsite self-parking is available for all guests.

Is the hotel pet-friendly?
No. Only certified service animals are permitted on hotel property.

What is the minimum age to check-in?

Guests must be a minimum of 21 years old in order to check-in and book a room at the Hampton Inn.