Showing posts with label Tuscana Resort. Show all posts
Showing posts with label Tuscana Resort. Show all posts

Tuesday, January 3, 2017

Tuscana Resort

Tuscana Resort is a self-catering resort. What does this mean?
Self-catering means there is no daily housekeeping. The condo is cleaned before the guest arrives and then after the guest’s departure. The condo is equipped with a starting kit which consists of toiletries, toilet paper, and dishwashing liquid for the first day. After the starter kit runs out, each guest is responsible for purchasing all other supplies they will be using during their stay.

Where can I buy extra supplies after the start kit runs out?
There is a Publix supermarket and a Walgreens pharmacy within half a mile from the resort for all the supplies you may need.

Does the resort offer concierge services?
Yes. Guests can book tickets, tours, and other activities through our on-site concierge service.

Are smoking villas or rooms available?
No. All of our rooms are non-smoking. Guests are allowed to smoke in the public outdoors areas and in the screened-in patios in the condos. Guests that smoke in the condos are charged a smoking fee to cover special cleaning.

What are the hours of operation for the pool?
The regular pool hours are 8:00 am - 10:00 pm every day. Our pool is seasonally heated. The pool is open all year round. Please keep in mind, if the outside temperature drops below 55°F the pool temperature will drop.

Is the resort pet-friendly?
We welcome pets at Tuscana Resort. There is a maximum of two pets per unit and the weight limit is 25 lbs. There is a one-time, non-refundable $250 pet fee due at check-in.

Are cribs available for rent?
We offer pack and plays for rent at a nightly cost of $5 plus tax. Please note your request for a crib in the “special needs” box when making your reservation.