Tuesday, January 20, 2015

Soul of Motown

What is the size of the Grand Majestic Theater?
The theater seats 480 people, 360 on the floor and 120 in the Balcony.

How many rows constitute the theater?
There are 12 rows on the floor and four rows on the balcony. 

What is the length of intermission at Soul of Motown?
Intermission is about 15 minutes.

Approximately how long is Soul of Motown?
The show lasts approximately 2 hours.

Is there a pre-show guests should be aware?
No, there is not a pre-show. If you purchased a Dinner and Show ticket, dinner is served one hour prior to show time. For example, when an 8:00 pm show is booked, dinner is served at 7:00 pm.

Are visitors allowed to meet and greet the performers at Soul of Motown?
Yes, after the show in the lobby. They welcome pictures and autographs.

Are cameras, audio or video recording allowed at the show?
No video, but still photography is allowed. No audio recording allowed.

What type of handicap seating/handicap accessibility do you have?
There is a lot of handicap seating and an easy access ramp to assist guests.

Where is the show located? 
The Soul of Motown is located at The Grand Majestic Theater, at 2330 Parkway in Pigeon Forge.

Is seating reserved?
Yes. Your seats are reserved at time of reservation. You are guaranteed the best seats available.



America's Hit Parade

What is the size of the Grand Majestic Theater?
The theater seats 480 people, 360 on the floor and 120 in the balcony.

How many rows constitute the theater?
There are 12 rows on the floor and four rows on the balcony.

What is the length of intermission at America’s Hit Parade?
Intermission is about 10 minutes.

Approximately how long is America’s Hit Parade?
The show lasts approximately 90 minutes.

Is there a pre-show guests should be aware?
No, there is not a pre-show. If you purchased a Dinner and Show ticket, dinner is served one hour prior to show time. For example, when a 5:00 PM show is booked, dinner is served at 4:00 PM.

Are visitors allowed to meet and greet the performers of the America’s Hit Parade?
Yes, after the show in the lobby. They welcome pictures and autographs.

Are cameras, audio or video recording allowed at the show?
No video, but still photography is allowed. No audio recording allowed.

What type of handicap seating/handicap accessibility do you have?
There is a lot of handicap seating and an easy access ramp to assist guests.

Where is the show located?
The America’s Hit Parade is located at The Grand Majestic Theater, at 2330 Parkway in Pigeon Forge.

Is seating reserved?
Yes, seats are reserved at the time of your reservation as best available.

Monday, January 19, 2015

Medieval Times Buena Park

What exactly is Medieval Times?
Medieval Times is an exciting, family-friendly dinner attraction inspired by an 11th century feast and tournament. Guests are served a four-course banquet and cheer for one of six Knights competing in the joust and other tests of skill. Expect almost two hours of jousting, swordsmanship, thrilling hand-to-hand combat, displays of extraordinary horsemanship and falconry as part of an exciting yet touching story set in Medieval Spain.

What else does Medieval Times have besides a dinner show?
They also feature an excellent bar, dance floor, Hall of Arms displaying medieval artifacts and a medieval torture museum.

What's on the menu?
Medieval Times' noble guests feast on garlic bread, tomato bisque soup, roasted chicken, spare rib, herb-basted potatoes, pastry of the Castle, coffee and two rounds of select beverages. A full-service bar is also available for adult guests at an additional price. Vegetarian meals are available upon request.

How early should I arrive?
The Castle doors will open 75 minutes prior to the show time printed on your tickets. Plan to arrive early; seating is first come, first served and to obtain the best seats available you should arrive as early as possible. Once in the Hall of Arms there are plenty of activities and festivities to enjoy: visit the extensive gift shop, full-service bar, museum of torture and observe the master falconer and his birds of prey up close. Knighting ceremonies are also performed pre-show.

How much is parking?
They offer FREE on site parking.

Is it true that we must eat with our hands?
Absolutely! Eating utensils were not used in the 11th century and we take you back!

What is the policy for lap children under 3 years old?
Children under the age of 3 are admitted free as long as they sit on adults' laps and eat from their plate. If you prefer the child to have his or her own seat and meal then the child rate would apply.


 

Monday, January 12, 2015

Knott's Berry Farm

How much does it cost to park at Knott’s Berry Farm?
Parking at Knott's Berry Farm is $20 for cars and $25 for Buses and RV’s. The parking lot opens at 9:00 am each morning.

Do you allow pets and animals inside the park?
Animals are not allowed inside the park with the exception of service animals.

Is smoking permitted in the park?
They offer designated smoking areas throughout Knott’s Berry Farm. You can refer to the park map for specific locations during your visit.

What personal items are not allowed inside the park?
Items not allowed in the park include radios, cassette recorders, sleeping bags, luggage, bicycles, skateboards, roller blades, and coolers. Wagons used as strollers and coolers containing baby food are allowed. Additionally, no outside food items will be allowed to be brought inside Knott's Theme Park (or Soak City water parks). Please note that all backpacks, purses and bags will be inspected upon entrance at the Main Gate. Small insulated coolers, no larger than 1’x1’x1’, filled only with water are allowed.

Is re-entry available into the park?
Convenient exit and re-entry is available throughout the day of your visit by the hand-stamp provided upon exit of the theme park.

Is a non-rider admission ticket available?
No, they have one price admission as it is a multi-faceted park, not just a ride park. Live entertainment abounds at the park with several fun-filled shows and roving characters and performers. The park also offers a variety of gift shops, restaurants and much more.

Are wheelchair and stroller rentals available?
Single and double-seat strollers, manual wheelchairs and battery-powered wheelchairs are available inside Ghost Town next to the Geode Shop. Rentals are on a first-come, first served basis for a minimal daily charge, plus deposit. Quantities are limited. A limited number of electric wheelchairs can be reserved in advance by calling the park directly.

Are lockers available to rent?
Yes, lockers are available for a nominal fee inside the park near Ghost Rider in Ghost Town.

Is Knott’s Scary Farm included with my admission ticket?
No, this is a separately ticketed event.

What security measures are implemented at the park?
For the safety of guests, several security measures are used throughout the park, including:
  • Guests arriving at the park will go through metal detection every public operating day. 
  • All bags, purses, backpacks, waist packs, etc. will be examined prior to entering.
  • Sharp objects (including pocket knives and metal chains), firearms, or other items that could be considered a weapon are strictly prohibited and should be left at home or secured in your vehicle.

Disneyland Resort Theme Parks

What is Disney FastPass+ and how does it work?
Disney's FastPass+ service is FREE and allows you to enjoy popular attractions at Disney World without spending time waiting in line. Look for the FastPass+ Distribution sign near the entrance of an attraction. Check the Return Time displayed on the sign. If the return time works for you, insert your admission ticket and the machine will generate a FastPass+ ticket printed with your return time. Return to the FastPass+ Return entrance at your Return Time to enjoy the attraction with a minimal wait.

What is Magic Morning?
With Magic Morning, you get ONE early admission (during the duration of your 3+ day theme park ticket or Southern California CityPASS) to select attraction, stores, entertainment and dining locations at Disneyland Park one hour before the park opens to the general public on select days (Tuesdays, Thursdays or Saturdays). This does not apply to Disney California Adventure Park.

Does Disneyland Resort offer MagiBands or My Disney Experience?
No. At this time, these features are exclusive to Walt Disney World Resort. MagicBands are used only at Walt Disney World Resort, whereas paper tickets are used at the Disneyland Resort.

What is the difference between Magic Morning and Extra Magic Hour at Disneyland Resort?
~Magic Morning, included with 3+ day ticket, allows you to enter Disneyland Park one hour before regular opening time on select days.
~Extra Magic Hour is a feature only available to guests who book and stay at a Disneyland Resort Hotel. The Extra Magic Hour allows you to enter the Disneyland Park on Tuesdays, Thursdays and Saturdays. Disney’s California Adventure park is Mondays, Wednesdays, Fridays and Saturdays. You can take advantage of the extra one hour every morning for the length of your admission ticket.

Can I visit both Disneyland Park and Disney California Adventure Park in one day?
Yes, if you purchased a Park Hopper Option, you can visit both parks on the same day.

What is the best way to dress for a day at the parks?
The parks are a casual, family-oriented environment. We suggest you dress comfortably, wear good walking shoes and check the local weather report before you leave for the parks.

How does inclement weather affect the availability of attractions and entertainment at the Disneyland Resort?
In the event of inclement weather during your visit to the Disneyland Resort, most attractions and indoor shows will continue to operate. For the safety and comfort of our Guests and Cast, some outdoor attractions may temporarily close until the inclement weather passes.

Is there transportation from the Disneyland Resort hotels to the theme parks?
The Disneyland Resort is a pedestrian resort. Both parks are a short stroll through the Downtown Disney District from the Disneyland Resort Hotels. The Disneyland Monorail stops at nearby Downtown Disney District and at Tomorrowland inside Disneyland Park.

Are there any personal items guests should not bring into the theme parks?
All bags and purses are inspected prior to guests entering the theme parks. Guests are not allowed to bring wagons, skateboards, scooters, in-line skates, shoes with built-in wheels, two-wheeled or three-wheeled conveyances, strollers larger than 36” x 52”, alcoholic beverages, any illegal substances, sporting goods, restraining devices, weapons, folding chairs, glass containers (excluding baby food jars and perfume bottles,) Suitcases and pets (unless they are service animals.)

Are Coolers permitted inside the parks?
Cooler larger than a 6-pack sized are not permitted into the theme parks. Note: Guest can store coolers up to 18” wide X 25” high X 37” deep in rentable large lockers located outside the Disneyland Park Main Entrance. Lockers are not refrigerated and availability is limited.

Can I bring outside food or beverages into the Disneyland Park or Disney California Adventure Park?
At the present time, you can enjoy your own food and beverages at the complimentary picnic area - conveniently located outside the Main Entrance to Disneyland Park.

How much does it cost to park at Disneyland or Disneyland Adventure Park?
$17 Cars and motorcycles
$22 Oversized vehicles
$27 Buses and tractors with extended trailers

Are lockers and wheelchairs available?
Yes, lockers are available for rental in the Esplanade between the parks. Lockers are rented per day and lockers inside the parks are subject to park operating hours. Manual wheelchairs and ECV’s are available to rent on first-come, first-served basis outside the entrance of Disneyland Park and can be used in both parks. Since they may not be reserved, please plan to arrive early.

How much does it cost to rent a stroller at Disneyland or Disneyland Adventure Park?
Stroller rentals are available outside the Disneyland Park Main Entrance. The price of one stroller is $15 per day and $25 per day for 2 strollers. Rented strollers may be used in both Disney California Adventure and Disneyland Park. Rented strollers are not permitted in the Downtown Disney District.

What is Downtown Disney and where is it located?
The Downtown Disney District is an exciting dining, entertainment and shopping promenade conveniently located within walking distance to Disney California Adventure Park and Disneyland Park.

Can my child enter Disneyland Park or Disney California Adventure Park without an adult?
Guests under 14 years of age must be accompanied by a Guest age 14 years of age or older to enter the parks.


Friday, January 9, 2015

Madame Tussauds Hollywood

Where can I park?
Limited parking spaces are available underneath the attraction. The parking structure entrance can be access through Orange Street (one block west of Highland Avenue). Additional parking spaces are also available at the Highland Center parking structure. Rates are posted at each entrance.

Which is the nearest METRO station?
METRO Redline stop at Hollywood/Highland.

How long does a visit last?
It takes approximately 1 to 1 ½ hour to complete a visit of Madame Tussauds Hollywood.

Can I take large bags or luggage to Madame Tussauds?
For security reasons, large bags or luggage are not permitted to be left at Madame Tussauds.

Can I take a baby stroller inside?
Yes.

Can I take any animals or pets into the exhibit?
No animals or pets are permitted into Madame Tussauds. However, we do permit seeing eye dogs, guide dogs and hearing ear dogs.

Can I eat or drink at Madame Tussauds?
No outside food and drink are allowed inside the attraction.

Can I bring a camera?
We encourage taking many photos! Cameras, cell phones, and selfie sticks are permitted in all public areas of Madame Tussauds.

Are weapons permitted in Madame Tussauds?
Help make Madame Tussauds a safe place for fellow patrons and staff by leaving weapons of any kind at home.

Is Madame Tussauds Hollywood wheelchair accessible?
Madame Tussauds Hollywood is fully ADA accessible, with the exception of the Virtual Room. Wheelchairs are available on request but the number available is limited. There is no charge or deposit required. Wheelchairs are available on a first come, first served basis.

What are the hours of operation?
Madame Tussauds Hollywood is open:
Sunday – Friday: 10:00 am – 10:00 pm
Friday: 10:00 am – 5:00 pm

iFly Hollywood

What is a wind tunnel?
A wind tunnel, in this case, a vertical wind tunnel, is the machine that produces the column of air you float on in the flight chamber. It has fans at the top with the purpose of drawing the air up past you. You experience a controlled environment providing you just the right amount of air flow for the utmost flight enjoyment.

How long is a flight?
Each flight within the wind tunnel lasts for 60 seconds. When jumping out of an airplane, the free fall portion last approx. 45 seconds. If you reserve a package that contains 2 flights, you will have 2 turns in the wind tunnel with an instructor lasting 60 seconds each. The entire iFLY first-time flyer experience takes approximately 1 hour and 15 minutes from start to finish.

How old do you have to be?
Flyers can be as young as 3 years of age. There is no upper age limit. Children under 18 years of age need to have a parent or guardian sign their waiver.

Who can fly?
There’s no experience requirement, so beginners, intermediates and experts can all fly.  All flyers must be in good health and physical condition. If you have had a prior shoulder dislocation or back or neck problems you should not fly. Pregnant women should not fly.

Is there a weight restriction?
Those less than 6 feet tall must weigh less than 230 pounds, and those over 6 feet must weigh less than 250 pounds.

Is it safe?
Our unique design with its wall-to-wall air column, along with our certified and highly-trained instructors, allows you to safely enjoy your flight session. Your flight instructor is with you through your entire flight experience regardless of your level of experience.

Is it scary?
Generally it is not considered scary; there is NO jumping or any sensation of falling. You simply float on a column of air. There is no sensation of falling or anything that would make you feel motion sickness.

Is it hard to breathe?
Not at all. It is the same as if you stick your head out a car window while driving. All you feel is the wind in your face. Just breathe normally, either through your mouth or your nose.

Can I fly with my friends or family members?
We generally fly with several people in each session. Your friends/family will be part of the same group however you will fly one at a time in the flight chamber one-on-one with your instructor. Once you have gained more flight experience then you will be able to fly with others of the same skill level in the tunnel. If someone chooses to come to watch, they are welcome to accompany you through your experience and can watch from the observation area.

What time should I get there?
First-time flyers should arrive 60 minutes before the time you booked to fly. That gives you the time to check in, complete your waiver, attend the training session and change into your flight gear. Return flyers should arrive about 1/2 hour before your scheduled flight time.

Why do I need to wear a flight suit?
The instructors are trained to grasp the handles of your flight suit should you need spotting.
Can I do trick and flips in the tunnel?
iFLY’s first concern is for your safety in the flight chamber so the tricks or flips are done by experienced flyers only. Some flyers are able to do turns, move up and down and front to back during their first flight.

Can I wear my glasses?
Yes. We have larger goggles that fit over eyeglasses.

Will I need to take off my watch and jewelry?
Yes. You should remove any items that might flap around or become loose, such as earrings, necklaces, bracelets, watches, rings, and hair accessories. In addition, you should remove everything from your pockets. We do have lockers for your use, but we recommend that you leave anything valuable at home as we cannot be responsible for lost or stolen property.

Do I have to do the training session?
All first-time flyers are required to take the training class. You’ll get a lot of important and helpful information as well as some pre-flight practice of your flying position. If you’ve flown with us once within the last three months, you don’t have to do the training session again and can book a flight as a Return Flyer.

How much is parking?
We offer all first-time flyers 2.5hrs of FREE valet parking at the Jurassic Parking Garage. We suggest that all our guests staying for no more than 2.5hrs take advantage of this amazing offer. Our experience takes about 1.5hrs to complete for up to15 flyers.
*Please note, after 2.5hrs the max. flat rate of $30 will be charged. For General Parking, the rate is $16 and the daytime Preferred Parking is $22. We recommend, that our guests park in Curious George, the closest garage to iFLY Hollywood.

Southern California CityPASS

Is Magic Morning at Disneyland Park included with Southern California CityPASS?
Yes, it includes ONE Magic Morning early admission into Disneyland Park before the park opens to the public on a Tuesday, Thursday or Saturday. To maximize your early entry experience, we recommend that you arrive at least one hour and fifteen minutes prior to the regular park opening.

Is the Magic Morning available at Disney California Adventure Park?
No, it only applies to the Disneyland Park.

Where do I redeem the E-ticket?
You must visit the main entrance ticket window at the Disneyland Park first to redeem the CityPASS before going to any of the other parks.

What is the difference between Magic Morning and Extra Magic Hour at Disneyland Resort?
~ Magic Morning allows you to enter Disneyland Park one hour before regular opening time on Tuesday, Thursday or Saturday.
~ Extra Magic Hour is a feature only available to guests who book and stay at a Disneyland Resort Hotel. The Extra Magic Hour allows you to enter the Disneyland Park on Tuesdays, Thursdays and Saturdays. Disney’s California Adventure park is Mondays, Wednesdays, Fridays and Saturdays. You can take advantage of the extra hour every day for the length of your admission ticket.

What if my child is younger than the CityPASS child ticket age range?
Children younger than the CityPASS child ticket age range may be eligible for free or discounted admission at some attractions. However, you are often required to stand in line with them to secure a free child’s ticket to each park.

Does the CityPASS shorten my time in ride lines?
It does NOT shorten your time in ride lines, however CityPASS card holders may use Disneyland's FASTPASS service just as all Disneyland visitors may.

What is Disney’s FASTPASS service?
Disney's FASTPASS service is FREE and allows you to enjoy popular attractions at Disney World without spending time waiting in line. Look for the FASTPASS Distribution sign near the entrance of an attraction. Check the Return Time displayed on the sign. If the return time works for you, insert your admission ticket and the machine will generate a FASTPASS ticket printed with your return time. Return to the FASTPASS Return entrance at your Return Time to enjoy the attraction with a minimal wait.

When does my ticket expire?
Once it is scanned at the gate, you have 13 consecutive days to use the admissions.

Is transportation included in the CityPASS?
No, it is not included.

Is parking included with CityPASS?
No, parking is not included.  Below is parking prices for each park (subject to change).

Disneyland and Disney Adventure Park
$17 - Cars and motorcycles
$22 - Motor homes and oversized vehicles
$27 - tractor trailers

Universal Studios
$15 - Cars (after 3pm $10)
$17 - RV’s

SeaWorld
$11 - Motorcycles
$15 - Cars
$20 - RV's and campers

The Big Kahuna Luau

What is a Luau?
A Luau is a Hawaiian feast, usually accompanied with traditional food and entertainment.


Is there a vegetarian option?
A vegetarian option is available upon request. When booking the reservation, please include in the "notes” section a vegetarian meal is needed.


Where is the Big Kahuna Luau located?
The Big Kahuna Luau is held just 5 miles outside Waikiki at the Nutridge Estate. Located on the island’s first macadamia nut plantation, the Nutridge Estate hosts spectacular sunset panoramas and extends over twenty lush acres of paradise.


How do I get there?
Round-trip transportation from our Waikiki pick-up locations are included in your package purchase and is provided by Discover Hawaii Tours.


Where are the pick-up locations for the Luau?
They pick-up passengers from hotels in Waikiki. Below is a list of designated pick-up spots that have proper driveway accesses for the buses. All pick-up times are approximate and subject to change.


Please contact the number listed on your E-ticket to confirm pick-up times/locations:
~ 4:45 pm - Ala Moana, Hawaii Prince, Hilton Hawaiian Village – Great Lawn, Ilikai, Hale Koa, and Aqua Palms.
~ 4:50 pm – Embassy Suites, Sheraton Waikiki, and Trump Hotel.
~ 4:55 pm - Sheraton Princess Kaiulani, Westin Moana Surfrider, Pacific Beach Hotel, and Hyatt Regency Waikiki.
~ 5:00 pm – Hyatt Palace, Aston Waikiki Beach Hotel, Waikiki Beach Marriott, Queen Kapiolani Hotel, Waikiki Banyan, and Aston Waikiki Sunset.

~5:05 pm - Hilton Waikiki Beach (Prince Kuhio), Ohana West, The Ohia, Courtyard by the Marriott, and Maili Sky Court.
~ Please note pick-up times may vary, must call number on E-ticket to confirm times.

Monday, January 5, 2015

Myrtle Beach Skywheel

What are the hours of operation?
The SkyWheel is open daily year-round at 11:00 am, typically only closed for Thanksgiving and Christmas.

How long is the flight?
A flight is three revolutions, so it’s usually about 8-12 minutes in total.

Do you allow pets?
They do not allow pets, only service animals are allowed.

Are infants welcome on flights?
Yes, children 2 and under are free. You must visit the box office upon arrival to receive an angel ticket.

Do you operate in inclement weather?
Depends, safety is our top priority. They do not operate in severe weather or lighting. You can always call to inquire if they are closed for weather.

Where is the best place to park?
If you’d like the easiest access to the SkyWheel, there is a paid parking lot right next door. Unfortunately, we do not own the lot so we can’t control the pricing and parking is limited. There are some metered spots all along Ocean Boulevard.

Is the SkyWheel wheelchair accessible?
Yes, they can accommodate you.

How many people can fit in a gondola at one time?
Anywhere from 2-6 people can fit at one time. And don’t worry, if there are just a few of you, no strangers will be put in with you. Each flight is your own private experience!