Tuesday, February 28, 2017

EAN Hampton Inn & Suites Charlotte-Arrowood Rd. ID 5749

Are smoking rooms available?
No. This is a non-smoking hotel property.

Is this hotel pet-friendly?
No. Only certified service animals are allowed on hotel property.

Is parking available?
Yes. The hotel has plenty of self-parking spaces available for guests.

Are rollaway beds or cribs available for guests?
Yes. Cribs are available at no extra cost while rollaway beds are available for a $25 fee per stay.

What is the minimum age to check-in?
Guests must be a minimum of 21 years old to reserve and check-in to a room.

Is the hotel accessible?
Yes. Accessible rooms are available by request.

EAN Country Inn & Suites By Carlson Charlotte University Place ID 5747

Are rollaway beds and cribs available?
Yes. Rollaway beds are available for a $20 per night fee. Please inquire about this convenience when making your reservation. Cribs are available at no extra cost.

Is the hotel pet-friendly?
No. Only ADA certified animals may enter hotel property.

Are smoking rooms available?
No. This is a 100% smoke-free facility.

What dining options are available to hotel guests?
In addition to our hot, complimentary breakfast served daily, the hotel’s convenient location allows guests to easily access a wide variety of nearby restaurants and eateries.

Is parking available onsite?
Yes. The hotel offers ample, free parking for guests. Oversized vehicle, RV, trailer, and bus parking is available as well.

Is the hotel accessible?
Yes. The hotel has multiple accessible rooms along with a wheelchair accessible lobby, elevator, and public restrooms.

What is the minimum age to check-in?
Guests must be a minimum of 21 years old to check-in.

Miss Saigon ID 5746

How long is the show?
The show is approximately 2 hours and 40 minutes long with a brief intermission.

Is this show appropriate for children?
This show is recommended for children ages 12 and up. Children under the age of 4 will not be admitted into the theater.

Where is the theater located?
The Broadway Theatre is located at 1681 Broadway at the corner of West 53rd Street.

Are there devices for the hard-of-hearing?
Yes. Available free-of-charge inside the lobby.

Where is show merchandise available?
A limited selection in the lobby during the day when the box office is open.

What time should I arrive at the theater?
Doors open 45 minutes before show time. We recommend arriving at least 15 minutes before show time.

Are there concessions inside the theater?
Yes. Soft drinks, water, cocktails, candy, and show merchandise (no food). Food is strictly prohibited in the theater.

Can I take photographs of the show?
Recording devices of any kind are strictly prohibited.

Is the theater wheelchair accessible?
Please note that the theater is not entirely accessible. Seating is accessible to all parts of the Orchestra without steps. Wheelchair seating is located in the Orchestra only.

Frolic! Something Amusing This Way Comes ID 5721

If my child is sitting on my lap, do I need to purchase a ticket?
Young children who plan to sit on a parent’s lap do not need a ticket.

Is this show appropriate for children?
Absolutely. This show is ideal for all ages.

Do I need to make a reservation? Yes. We highly suggest booking your tickets in advance. Shows will sell out!

Where is the theater located?
Sweet Fanny Adams Theatre is located at Traffic Light #3 on the Parkway in Gatlinburg, Tennessee — just around the corner from Ripley´s Aquarium of the Smokies.

Perfect Nonsense ID 5726

If my child is sitting on my lap, do I need to purchase a ticket?
Young children who plan to sit on a parent’s lap do not need a ticket.

Is this show appropriate for children?
Absolutely. This show is ideal for all ages.

Do I need to make a reservation?
Yes. We highly suggest booking your tickets in advance. Shows will sell out!

Where is the theater located?
Sweet Fanny Adams Theatre is located at Traffic Light #3 on the Parkway in Gatlinburg, Tennessee — just around the corner from Ripley´s Aquarium of the Smokies.

Bah Humbug ID 5744

If my child is sitting on my lap, do I need to purchase a ticket?
Young children who plan to sit on a parent’s lap do not need a ticket.

Is this show appropriate for children?
Absolutely. This show is ideal for all ages.

Do I need to make a reservation?
Yes. We highly suggest booking your tickets in advance. Shows will sell out!

Where is the theater located?
Sweet Fanny Adams Theatre is located at Traffic Light #3 on the Parkway in Gatlinburg, Tennessee — just around the corner from Ripley´s Aquarium of the Smokies.

Come From Away ID 5745

How long is the show?
The show is approximately 1 hour and 40 minutes long, with no intermission.

Is this show appropriate for children?
Due to the nature of the show’s theme, it is recommended for audiences 10 and up.

Is the show based on true events?
Yes. To create the musical, Canadian writers Irene Sankoff and David Hein went to Newfoundland for the 10th Anniversary commemoration of that fateful week. They collected hundreds of hours of interviews that have now been displayed in the 100-minute show.

Where is the theater located?
The Gerald Schoenfeld Theatre is located at 236 West 45th Street, New York, NY 10036.

Is the theater wheelchair accessible?
Theatre is not completely wheelchair accessible. There are no steps into the theatre from the sidewalk. However, there are steps either into and within the theater. Staff is unable to provide assistance. Seating is accessible to all parts of the Orchestra without steps. There are no steps to the designated wheelchair seating location.

Are there devices for the hard-of-hearing? 
Yes. Available free-of-charge inside the lobby.

Where is show merchandise available? 
A limited selection in the lobby during the day when the box office is open.

What time should I arrive at the theater? 
Doors open 45 minutes before show time. We recommend arriving at least 15 minutes before show time.

Are there concessions inside the theater? 
Yes. Soft drinks, water, cocktails, candy, and show merchandise (no food). Food is strictly prohibited in the theater.

Can I take photographs of the show?
Recording devices of any kind are strictly prohibited.

Hello, Dolly! ID 5738

Where is the theater located? 
 “Hello, Dolly!” is performed at the Shubert Theatre located at 225 West 44th Street, New York, NY 10036.

Is this show appropriate for children?
This show is appropriate for children ages 5 and up. Children under the age of 5 will not be permitted into the theater.

How long is the show? 
The show is approximately 2.5 hours long with a 15-minute intermission.

Are there devices for the hard-of-hearing? 
Yes. Available free-of-charge inside the lobby.

Where is show merchandise available? 
A limited selection in the lobby during the day when the box office is open.

What time should I arrive at the theater? 
Doors open 45 minutes before show time. We recommend arriving at least 15 minutes before show time.

Are there concessions inside the theater? 
Yes. Soft drinks, water, cocktails, candy, and show merchandise (no food). Food is strictly prohibited in the theater.

Can I take photographs of the show? 
Absolutely NO recording devices are allowed in the theater, including still cameras.

Charlie and the Chocolate Factory

Is this show appropriate for children?
Charlie and the Chocolate Factory is ideal for children ages 6 and up. Children under the age of 4 will not be permitted into the theater.

Is there a dress code?
No. Casual wear is acceptable attire for this performance.

Where is the theater located?
The Lunt-Fontanne Theatre is located at 205 West 46th Street (between Broadway and 8th Avenue).

Is the theater wheelchair accessible?
Yes. The theater is wheelchair accessible. Wheelchair locations are available in the orchestra section of the theater (pending availability). Please note your need for wheelchair seating when making a reservation.

The Lunt-Fontanne Theatre is also equipped with an accessible restroom on the theater’s first floor.

For low vision, deaf, and hard of hearing guests, accessible seats are available in the Orchestra B1-3, B 2-4. Headsets for sound augmentation are also available at the theater, free of charge.

Are concessions available at the theater? 
Yes. There is a bar located on the mezzanine level and in the lower lounge where various mixed drinks, sodas, and candy can be purchased. However, water and the souvenir drink cup are the only beverages permitted in the theater. The mezzanine bar begins serving patrons one hour before the performance begins.

Show merchandise can also be purchased at select locations throughout the theater.

Good Nite Inn Sylmar ID 5725

Are rollaway beds or cribs available?
No. The hotel does not provide rollaway beds or cribs.

Is the hotel pet-friendly?
The hotel is not pet-friendly. Only ADA certified animals are welcome on hotel property.

What are the parking restrictions?
The hotel provides one parking space per reserved room. Upon providing their license plate number at check-in, guests will be given a parking permit which must be displayed on the car dashboard throughout the duration of their stay. Oversized vehicles, RVs, and trailers are not permitted.

What is the minimum age to check-in?
18.

Is a credit card required at check-in?
Yes. The hotel requires a credit card deposit upon check-in.

The Travis James Show ID 5740

Approximately how long is the show? 
The show is 2 hours with a 15-minute intermission.

What is the seating for this show? 
Seating is general admission.

Is VIP seating available? 
In order to reserve VIP seating, you must contact the show directly.

Where is the theater located?
The Main Event Theater is located at 2828 Parkway, Pigeon Forge, TN 37863.

Sunday, February 26, 2017

Piiholo Ranch Zipline Tours

How do I get to the ranch?
The ranch is located in Upcountry Maui, a mile above the town of Makawao, on the lower slopes of Haleakala crater. Check-in for ziplining is at 799 Piiholo Road, 1.2 miles above Makawao Avenue. We recommend renting a car for the day to come up here; there are many other wonderful sights to see. The Maui Bus only gets you to Makawao Town (Route 40), then there is a mile walk to the check-in location.

What should I wear for ziplining?
We require that all participants wear closed-toe shoes. Croc-style shoes, walking sandals, Vibram FiveFingers, water shoes, and flip-flops are prohibited. We recommend that participants dress comfortably for the weather forecast. Wearing pants or longer shorts will provide the most comfortable experience with the harness. We also suggest bringing a hat, sunscreen, and a light cover-up due to the changes in weather.

What should I bring?
We recommend bringing a camera to capture your ziplining memories. However, all cameras must have a strap for safety. Anything lost during the ziplining duration part of the tours are lost forever!

We offer a storage box for keys. Purses, backpacks, and fanny packs cannot be brought on the tour for safety purposes. Please leave these in your vehicle.

Are weight and age restrictions in place?
Yes. The age and weight restrictions are as follows:

  • Minimum age of 8 years old for Zipline and Treetop Zipline Tours.
  • Minimum age of 6 years old for Hiking Tours.
  • There is no maximum age limit as long as you can physically handle all aspects of the tours.
  • Guests under 15 years old must be accompanied by a parent, guardian, or chaperone on tour. (Chaperon form required.)
  • Guests between 16 and 17 years old must have a parent or guardian present at check-in and sign waiver to participate.
  • Zipline Tours Weight Restriction: 75 lbs to 275 lbs
  • Treetop Zip Tours Weight Restriction: 50 lbs to 250 lbs


What physical or health restrictions apply?
Physical and health restrictions for ziplining are as follows:

  • All guests must be capable of moderate to advanced physical activity, carry a 12-pound trolley, grip handlebars, walk over uneven/muddy terrain, as well as ascend stairs and ramps.
  • Please no guests with neck, back, shoulder, knee, ankle injuries, heart conditions, or recent surgeries.
  • Pregnant women are not allowed to zipline.
  • Guests must be physically and mentally capable of following instructions given by Piiholo Ranch Zipline staff.
  • There is no smoking, alcohol, or drug use allowed on the premises. Any guest judged by our staff to be unwilling and/or incapable of following instructions, or to cause or potentially cause a safety issue due to intoxication, drug use or any other reason, will be removed from the premises and no refund shall be given.


What happens if it rains?
All our tours operate RAIN OR SHINE. We do provide rain jackets when needed. Tours will be canceled in the case of lightning, thunder, and/or other adverse weather conditions.

Friday, February 24, 2017

Pearl Harbor, USS Arizona, and Circle Island Tour - Deluxe Combo

Is hotel transportation available?
Yes. Complimentary hotel pick-up and drop-off are available from Waikiki area hotels.

What should I wear for the tour?
We recommend that guests wear comfortable and weather-appropriate clothing as well as sturdy walking shoes. Shirts and shoes must be worn to enter the Pearl Harbor Visitor Center and USS Arizona Memorial. Swimsuits are not permitted.

Can I bring my bags on the tour of Pearl Harbor?
No. The US Department of the Interior has declared a, "no bags" policy at the Arizona Memorial and Visitor Center. This includes purses, handbags, backpacks, diaper bags, etc. Small cameras are permitted. You may check your bags at the front of the visitor center for a fee of $3.00.

Is the cost of lunch included in the tour?
No. A no-host lunch is available at Kualoa Ranch.

How long is the tour? 
The tour begins picking up passengers at approximately 7:00 am and returns by 5:00 pm

Thursday, February 23, 2017

Beach Party – A Tribute To the 60’s ID 5623

When should I arrive at the show?
Please arrive 25 minutes prior to showtime. Your seats will be held up to 10 minutes before showtime. If you have not arrived by that time, you may be seated in the theater upon arrival in an area that will not disrupt the show.

Is there a dress code?
Yes. We ask that audience members adhere to the following dress code:

  • No oversized/ baggy clothing  
  • No bandanas 
  • No jersey style athletic wear 
  • No hanging chains 
  • No soiled or overly torn clothing  


Is wheelchair seating available?
Yes. The theater is handicapped accessible with no stairs. Wheelchair seating is accessible at each seat.

Dear Evan Hansen

Where is the theater located?
Dear Evan Hansen is performed at the Music Box Theatre located at 239 West 45th Street, New York, NY between 7th and 8th Avenues.

Is the Music Box Theatre accessible?
The theater is not completely wheelchair accessible. There are no steps into the theater from the sidewalk. Please be advised that where there are steps into or within the theater, staff members are unable to provide assistance.

A wheelchair accessible restroom is available on the lobby (main) floor. Seating is accessible to all parts of the Orchestra without steps. Wheelchair seating is available in the Orchestra only.

How long is the show?
Dear Evan Hansen is approximately 2 hours and 30 minutes long with a 15-minute intermission.

Are there devices for the hard-of-hearing? 
Yes. Devices are available free-of-charge inside the lobby.

What time should I arrive at the theater? 
Doors open 45 minutes before show time. We recommend arriving at least 15 minutes before show time.

Are there concessions inside the theater? 
Yes. Soft drinks, water, cocktails, candy and show merchandise (no food) are available for purchase. No food is allowed into the theater.

Can I take photographs of the show?
Absolutely NO recording devices are allowed in the theater, including still cameras

Is this show appropriate for kids?
Due to the heavy subject matter, it is recommended that parents bring middle-school aged kids and up to the show. Children under the age of 4 are not permitted into the theater.

Pearl Harbor Excursion

What should I wear for the tour?
We recommend that guests wear comfortable clothing and sturdy walking shoes. Shirts and shoes must be worn to enter the Pearl Harbor Visitor Center and USS Arizona Memorial. Swimsuits are not permitted.

Can I bring my bags on the tour of Pearl Harbor?
No. The US Department of the Interior has declared a, "no bags" policy at the Arizona Memorial and Visitor Center. This includes purses, handbags, backpacks, diaper bags, etc. Small cameras are permitted. You may check your bags at the front of the visitor center for a fee of $3.00.

What time will I be picked up from my hotel?
Depending on where your hotel is located and which tour you have reserved, your pick-up time will vary. Please call the phone number on your e-Ticket to confirm your reservation and receive your pick-up location and time.

Is food served during the tour?
No. Should you desire, please bring resealable beverages and snacks on the tour. Guests can purchase snacks at the Pearl Harbor Visitor Center if necessary.

Pearl Harbor & Honolulu City Highlights Tour - Double Decker

Is hotel transportation available?
Yes. This tour will pick you up at your hotel (or a nearby location) and drop you back off after the tour has completed.

Can I bring my bags on the tour of Pearl Harbor?
No. The US Department of the Interior has declared a, "no bags" policy at the Arizona Memorial and Visitor Center. This includes purses, handbags, backpacks, diaper bags, etc. Small cameras are permitted. You may check your bags at the front of the visitor center for a fee of $3.00.

How long is the tour?
The tour begins picking up passengers at 9:00 am and concludes at 3:30 pm.

Wednesday, February 22, 2017

Oahu's Mini Circle Island with Scenic Shores Tour

Is hotel transportation available?
Yes. Transportation to and from Waikiki area hotels is provided.

Is food provided during the tour?
No. Lunch and beverages are not included in the tour cost. However, food and snack tastings are available at various stops during the tour. Should you require food and beverages, it is recommended that you bring them with you on the tour.

How long is the tour?
The tour is approximately 4 hours long.

Kilauea Summit Adventures

What type of transportation is used for the tour?
Guests are comfortably transported around the island in our micro-coach vans featuring huge windows and coach-style seating.

What is included in the tour?
The excursion includes:
  • Admission to the Hawaii Volcanoes National Park
  • A warm dinner and hot beverages
  • Resort pick-up and drop-off
  • Rain ponchos
  • Umbrellas
  • Flashlights
  • Unbelievable photo opportunities


Is lunch included?
No. Lunch is not included in the tour. The tour stops at the Parker Ranch Center in Waimea town where guests can purchase lunch and snacks from the grocery store, health food store, or the variety of restaurants.

What is included in the dinner?
The dinner menu includes four meal choices:
  • Teriyaki Chicken with Steamed Rice
  • Vegetable Stir-Fry with Steamed White Rice
  • Cheeseburger and French Fries
  • Salad and Potato Bar (All you can eat)


We do not offer menu modifications. For those who require a vegetarian, vegan, or gluten-free meal, we suggest choosing the Salad and Potato Bar option.

All dinners include an assortment of sodas, juices, coffee, teas, water, and a trip to the salad and potato bar. Frozen yogurt is available for dessert.

What should I wear on the tour?
We highly recommend that guests bring several layers of clothing, a sweater/sweatshirt or hoodie, long pants, a light jacket, hat, and closed-toe shoes.

Should I bring anything on the tour?
Yes. Guests should bring the following:

  • Light snacks
  • Sunblock
  • Sunglasses
  • A camera


Filtered water and paper cups are provided throughout the day.

Does the tour have any health or mobility restrictions?
Yes. Guests must be able to walk on stairs and navigate through potentially wet and muddy conditions. To view the Thurston Lava Tube, a 15-20 minute walk is required.

Are children allowed on the tour?
Children under the age of 4 are not permitted on the tour. Children ages 5 through 7 or 4' 9" tall and under 40 pounds are required to use a booster seat during the transportation part of the tour. Guests under 18 years of age must be accompanied by a parent during the tour.

When will I be picked up from my hotel?
Hotel transportation pick-up and drop-off times vary per season. Please confirm your reservation by calling the phone number listed on your e-Ticket to receive your pick-up time. Pick-up times generally range from 9:00 am to 11:00 am.

How long is the tour?
The tour is approximately 10 to 12 hours long.

Will I see lava?
Volcanic viewing conditions can change very fast. For this reason, we cannot guarantee lava viewing conditions for tours. However, it is very consistent to observe the brilliant glow of a lava lake inside Halema’uma’u Crater from the Jaggar Museum Overlook. At times the level of the lake is high enough to see splattering and the red lake itself, but most often the lake is just below the rim, and not directly visible.

Does the tour operate rain or shine?
Yes. Tours will only be canceled in the case of severe weather, dangerous conditions, or road closures.

What types of wildlife will we see on the tour?
We see the following feral animals: pigs, goats, sheep, mongoose, and cats. We see the following native animal species less frequently: Hawaiian Owl (Pueo), Hoary bat, Nene (goose), Apapane, I’O(hawk), Golden Plover. We also see many native plants. Along our route we can see Koa, Mamane, Naio, Pukiawe, Hapu’u fern and Ohia trees.

Is the tour narrated?
Yes. All tours are fully narrated in English. At this time, Japanese speaking guides are not available.

Tuesday, February 21, 2017

Oahu Grand Circle Island Tour

How long is the tour?
The tour begins at 7:15 am and returns guests to their Waikiki area hotel around 4:00 pm.

What should I wear for the tour?
We recommend that passengers wear comfortable and sturdy walking shoes along with weather appropriate attire. We suggest that guests bring a light jacket in the case of rain or chilly weather.

Can the tour accommodate wheelchairs?
If you require a wheelchair accessible vehicle, the type of wheelchair must be included in the comments section when booking. Due to limited availability, we require that ADA vehicle reservations be made a minimum of 48 hours prior to date and time of service.

Molokini Snorkel Trip Aboard the Four Winds II

Is this a kid-friendly activity?
Yes. The Four Winds II is the best vessel for families and groups with young children and the elderly. The boat offers glass bottom viewing, which young children find fascinating.

What type of sunscreen should I bring?
We ask that guests do not bring spray-on sunscreen. Spray-on sunscreen gets picked up by the winds and causes slippery decks around the boat which result in a safety hazard for our guests. With this in mind, we recommend that guests bring a squeeze-type lotion with an SPF of 15 or higher.

Are strollers allowed onboard?
Yes. Strollers must be collapsible in order to be onboard.

Are life vests available onboard?
Absolutely. We carry child and adult sized life vests at all times.

Can I participate if pregnant?
Our vessels are very safe and stable and often accommodate pregnant guests. Many even go snorkeling too! Ultimately, when it comes to a pregnancy, it is always best to ask your doctor if they feel it is safe for you to be on a boat or go snorkeling. Each pregnancy is different and you and your doctor know what is best.

Is a lifeguard available during the snorkel portion of the trip?
We have what we like to refer to as our "Ocean Safety Crew". This is a dedicated crew member, who is on a large surfboard that keeps a watchful eye on all our folks in the water. They even provide assistance with your snorkel gear if you are having any problems.

While they serve the same function that a lifeguard does on shore, they are not lifeguard certified. However, all our crew members are highly competent in the water and are also Red Cross certified in both First Aid and CPR. So you, and your children, are in good hands, both in and out of the water.

How much will it cost me to park at the harbor?
The cost of parking is .50 cents per hour or $12 for a 24 hour period.

Do I need to bring cash or can I purchase items onboard with a credit card?
You can use a credit card onboard to purchase SNUBA. However purchases for wetsuit rentals and underwater camera rental, a video of your trip, or tee shirts require cash. It is also handy to have a little cash with you, should you want to leave a gratuity for the crew.

Are flotation devices available?
We provide (free of charge) Sea Boards (or View Boards as some call them), Boogie Boards, and Sea Belts (a specialized snorkeling floatation belt that makes it possible for even non-swimmers to enjoy snorkeling) for anyone who needs them.

Can I bring my own snorkel gear?
Sure! If you own your own mask, snorkel or set of fins we would definitely encourage you to bring what you feel comfortable snorkeling with. However, in the event you do not, we do provide you with snorkel, mask, and fins for free.

How long will I be allowed to snorkel for?
Guests enjoy over 2 hours of snorkel time at our destinations.

Are vegetarian, vegan, or gluten-free food options available onboard?
We do have vegetarian burgers (Boca Burgers). However, we do not have any vegan menu items. If you do have special dietary requirements you are most welcome to bring your own food onboard the boat. If you do bring foods, please bring them in a small cooler bag as our galley space is limited and we can not refrigerate anything for you.

With regards to a gluten-free menu, our Morning Snorkel Trip includes a Gluten-Free selection of BBQ pulled-pork and marinated chicken breasts for lunch. We also have lettuce, tomatoes, pickles and onions that can accompany the BBQ pulled-pork and chicken breast. While we don't have Gluten-Free buns, you are welcome to use your own or use some lettuce leaves. For breakfast, we offer tropical fruit and cream cheese. You are more than welcome to bring your own Gluten-Free muffin or pastry. The Afternoon Snorkel Trip offers Gluten-Free all-beef hamburger patties (with no filler) and Gluten-Free marinated chicken breasts with all the above mentioned trimmings.

Can I buy aspirin or Dramamine onboard?
No, due to health laws and the risks involved with dispensing any types of medications, we can not provide these items to you. If you require any medication or think you may need some, please bring it with you.

What should I bring onboard?
We recommend that guests bring a towel, extra cash, sunscreen, a hat, sunglasses, and a camera in addition to appropriate beach and swim attire.

Are wheelchairs allowed onboard?
Yes! The Four Winds II can accommodate wheelchairs on a daily basis. Please keep in mind that whomever requires the wheelchair will initially need carried up a couple of stairs or walk up, on their own, a couple of stairs to get onboard. Our crew will assist you in accomplishing this. Once onboard the wheelchair can be used.

Friday, February 17, 2017

Zombie Outbreak ID 5711

Is this a scary attraction?
The “scare” level all depends on how frightened you tend to be. Generally, the entire experience lasts anywhere from 10 to 15 minutes. Those who are “screamish” tend to rush through the experience to get out as fast as possible! Do note that the attraction is dark, fast-paced, and includes things/people that pop out at you.

How does the game work?
Participants will be hunting zombies in a simulated military confinement course. Throughout the experience, your job is to shoot the live-action zombies in the head. This is where the targets will be located to keep score. The course also contains hidden target boxes for you to shoot. If you hear a “beep” this means you missed a target or a zombie got too close to you, which also means you’ve been bitten!

At the end of the game, you’ll see your calculated Kill/Bite ratio, which is your final score.

Is this attraction ideal for kids?
It is recommended that only children ages 10 and up participate due to the frightening themes and elements used throughout the game. Children ages 12 and under must be accompanied by a parent at all times.

Are the zombies real?
No cardboard cut-out zombies are used during this game! You’ll come face-to-face with walking/breathing zombies during your experience.

How many people participate at a time?
Groups of 4 or 5 participants enter at a time.

California Academy of Sciences

Is the museum accessible?
Yes. California Academy of Sciences is fully wheelchair accessible.  Manual wheelchairs are available to borrow free of charge at Coat Check on a first-come, first-served basis in exchange for a photo ID.

In addition, all exhibits have built-in detection points for the blind, and our public elevators are equipped with auditory signals. Wherever possible, exhibits have been made tactile for an enhanced experience. For the deaf and hard of hearing, transcripts are available for all regularly scheduled Planetarium shows and other multimedia in the Academy and assistive listening transmitters are positioned in the Planetarium, Earthquake Mini-Dome Theater, and Earthquake Shake House exhibit. Interpreters accompanying a deaf or hearing-impaired individual are admitted free of charge.

Does the museum offer dining options?
Yes. Guests can dine at The Terrace and the Academy Cafe.

What are the hours of operation?
California Academy of Sciences is open every day of the year with the following hours:
  • Monday–Saturday: 9:30 am – 5:00 pm
  • Sunday: 11:00 am – 5:00 pm

Harlem Gospel and Brunch Walking Tour ID 5723

What should I bring on the tour?
We recommend that in addition to a camera, guests bring and wear comfortable, sturdy walking shoes. Guests who would like to attend the church service must wear proper attire. No shorts or tank tops will be accepted.

When do tours operate?
Tours operate Sundays at 9:00 am. Tours do not operate on Thanksgiving Day, Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day.

How long is the tour?
The tour is approximately 4 hours long.

Where does the tour depart from?
Tours depart from 2360 8th Avenue (Frederick Douglass Blvd.).

Is the tour appropriate for children?
Yes. In addition, children under 7 years old are free.

Harlem Afternoon Jazz Tour ID 5729

Will we get to hear jazz music?
Of course! Tour goers have the opportunity to enjoy a live jazz concert after the tour. There are two sets: 12:00 pm to 12:45 pm and 1:00 pm to 1:45 pm.

What should I bring on the tour?
We recommend that in addition to a camera, guests bring and wear comfortable, sturdy walking shoes along with appropriate attire for the weather forecast.

When do tours operate?
Tours operate Tuesdays at 11:00 am. Tours do not operate on Thanksgiving Day, Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day.

How long is the tour?
The tour is approximately 3 hours long.

Where does the tour depart from?
Tours depart from 2360 8th Avenue (Frederick Douglass Blvd.).

Harlem Renaissance Walking Tour with Lunch ID 5728

What should I bring on the tour?
We recommend that in addition to a camera, guests bring and wear comfortable, sturdy walking shoes along with appropriate attire for the weather forecast.

What type of lunch is included?
Tour guests are treated to lunch at one of Harlem’s local restaurants.

When do tours operate?
Tours operate Fridays at 11:00 am. Tours do not operate on Thanksgiving Day, Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day.

How long is the tour?
The tour is approximately 3 hours long.

Where does the tour depart from?
Tours depart from 2360 8th Avenue (Frederick Douglass Blvd.)

Mount Morris Park Historic Walking Tour with Lunch ID 5724

What type of lunch is included?
Tour guests are treated to lunch at one of Harlem’s local restaurants.

When do tours operate?
Tours operate Monday, Wednesday, and Saturday at 11:00 am. Tours do not operate on Thanksgiving Day, Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day.

How long is the tour?
The tour is approximately 3 hours long.

Where does the tour depart from?
Tours depart from 2360 8th Avenue (Frederick Douglass Blvd.)

Four Sisters Old Time Photo ID 5557

What are the hours of operation?
Four Sisters Old Time Photo is open 7 days a week from 10:00 am to 9:00 pm. No appointments are necessary.

What size costumes do you have?
We provide customers with all sizes, from infants to XXXX large. We accommodate all shapes, sizes, and ages.

What can I dress up as?
Our costumes include:
  • Old West Cowboy
  • Frontier Woman
  • Old West Poker Player
  • Sheriff
  • Saloon Girl
  • Old West Minister
  • Civil War General
  • Southern Belle, Southern Gentleman
  • Victorian Lady or Gentleman
  • Roaring Twenties Gangster
  • Flapper Girl

Where are the props and costumes from? Are they clean?
Our family has gathered props from France, England and all over the United States. All of our costumes are purchased new and thoroughly cleaned upon each usage.

Wednesday, February 15, 2017

Deluxe Morning Wild Dolphin Swim and Kealakekua Bay Snorkel ID 5712

What safety measures are in place?
In addition to life jackets onboard, our captains and crew are 100% first aid and CPR trained and certified.

What is included in my tour price?
Tours include:
  • Snorkel Equipment
  • Flotation Aids
  • Snacks/Beverages

When should I arrive for the cruise?
Guests should check-in at Keauhou Harbor for the cruise briefing at 8:00 am sharp. The tour departs promptly at 8:15 am.

How long is the experience?
The entire experience is approximately 4 hours long.

Kealakekua Bay Snorkel & Coastal Aventure ID 5713

What safety measures are in place?
In addition to life jackets onboard, our captains and crew are 100% first aid and CPR trained and certified.

What is included in my tour price?
Tours include:
  • Snorkel Equipment
  • Flotation Aids
  • Snacks/Beverages

When should I arrive for the cruise?
Guests should check-in at Keauhou Harbor for the cruise briefing at 12:15 pm sharp. The tour departs promptly at 12:30 pm.

How long is the experience?
The entire boat ride and snorkeling experience is approximately 2.5 hours long.

Sunset Cruise and Night Manta Swim ID 5714

What safety measures are in place?
In addition to life jackets onboard, our captains and crew are 100% first aid and CPR trained and certified.

What is included in my tour price?
Tours include:
  • Snorkel Equipment
  • Wet Suit
  • Flotation Aids
  • Green Tea/Beverages
  • Fresh Sushi

When should I arrive for the cruise?
Guests should check-in at Keauhou Harbor for the cruise briefing at 6:15 pm sharp. The tour departs promptly at 6:30 pm.

Is this experience for all ages?
Yes. Children must be accompanied by a parent at all times while on the cruise and snorkeling.

Private Charter ID 5715

What type of boat will I be on?
Private charter tours are on either The Lei Plana or The Horizon. Both boats are 7-meter US Navy Seals boats.

What safety measures are in place?
In addition to life jackets onboard, our captains and crew are 100% first aid and CPR trained and certified.

Will I spot sea animals?
It’s likely! Should you choose to add snorkeling to your experience, you’ll increase your chances of seeing Hawaii’s notable underwater creatures.

Lexington Vacations Orlando by Stark Hospitality ID 5642

Is a theme park shuttle service available?
A complimentary shuttle service to Walt Disney World is available for guests.

Is parking provided for guests?
Guests are allotted two parking spaces for cars. Should you require additional or larger parking spaces, please note this in the “Have Special Needs” field upon reserving your condo. Please keep in mind that most communities do not allow RV's or oversized vehicles/trailers.

What dining options are nearby?
In addition to utilizing the full kitchen in your townhome or condo, you’ll be located near popular restaurants and eateries such as Starbucks, Dunkin Donuts, CiCi’s Pizza and Subway.

Lexington Vacations Kissimmee by Start Hospitality ID 5701

What attractions are located nearby?
Guests are located 4 miles from Walt Disney World theme parks, 8 miles from Universal Orlando and SeaWorld, 5 miles from The Orlando Premium Outlets, and within 1 mile of many restaurants.

Is a theme park shuttle service available?
A complimentary shuttle service to Walt Disney World is available for guests.

Are there dining options onsite?
Yes. Guests can dine at the restaurant and coffee shop. Every guest also receives a free breakfast. After a day at the theme parks, unwind at the bar/lounge.

Lexington Vacations South WDW by Stark Hospitality ID 5702

Is parking provided for guests?
Guests are allotted two parking spaces for cars. Should you require additional or larger parking spaces, please note this in the “Have Special Needs” field upon reserving your condo. Please keep in mind that most communities do not allow RV's or oversized vehicles/trailers.

Is a theme park shuttle service available?
Yes. For more information, please call the phone number on your e-Ticket.

Monday, February 13, 2017

EAN Colony Inn Buena Park ID 5718

Is this hotel pet-friendly?
Yes. A 15.00 USD per pet, per day fee applies.

Is parking available?
Yes. The hotel provides ample free parking for guests.

Are cribs/rollaway beds available?
Rollaway beds are available for a 15.00 USD per night fee.

EAN Days Inn Buena Park ID 5719

Is parking available?
Yes. Guests have access to ample free parking at Days Inn Buena Park. RV, Bus, and Truck parking are also available.

Is the hotel pet-friendly?
No. Only ADA defined service animals are welcome at this hotel.

Are smoking rooms available?
No. This hotel is 100% smoke-free.

Can I request a crib/rollaway bed?
Yes. Guests may request a crib at no extra charge. Rollaway beds are available for a fee of USD 10 per day.

How many rooms does the hotel possess?
Days Inn Buena Park has 131 guestrooms.

San Diego SEAL Tour at Embarcadero ID 5720

How long is the tour?
San Diego SEAL tours are 90 minutes long.

Is the tour appropriate for kids?

Absolutely. SEAL tours are fun for all ages!

What does SEAL stand for?

The name "SEAL" is an acronym for "SEa And Land" adventure tour.

Will I get wet on the tour?

No. However, it is possible for a few drops of water to splash up from a wake.

Will I get seasick?
It is extremely unlikely. However, if you are extremely susceptible to motion sickness, you may want to take something for your own comfort. The vehicle has a weighted, flat bottom, which allows for a much smoother ride.

What should I wear?
We recommend wearing comfortable clothes and bringing a light jacket.

Can I bring food and beverages on the tour?
Yes, food and drinks are welcome. However, alcoholic beverages are not allowed under any circumstance for the safety and comfort of all of our guests.

Kona Coffee & Craters

How many people are on the tour?
The tour accommodates a maximum of 12 participants.

Is this tour ideal for all ages?
Guests must be a minimum of 8 years old to join and participate in the tour.

How long is the tour?
The tour is approximately 7 hours long.

Will we get to taste the coffee?
Absolutely.

How much hiking/walking is involved in the tour?
The tour will stop a couple times throughout the adventure for short hikes of less than ½ mile.

Where does the tour depart from?
Tours depart from Hawaii Forest & Trail Headquarters.

Is food included?
Yes. A deli-style lunch with assorted soft drinks, juices and bottled water is provided. Guests also taste 100% Kona coffee samples served at the coffee farm.

Do I need to bring any gear?
Guests are provided with Walking sticks, warm wear, day packs and rain ponchos.

Kauai Sea Tours - Whale Watch Discovery Tour

What time is check-in?
Guests must check-in at 8:30 am from our Port Allen office.

How long is the tour?
The tour is approximately 3 hours long.

How far in advance should I book my adventure?
These tours book up fast! Be sure to book your raft adventure ASAP.

Is food included?
Soft drinks, snacks and bottled water included.

Are there physical restrictions for the tour?
Yes. Guests understand that all activities are at their own risk and rafting is best suited for the physically fit, outdoor adventurer. All guests must sign a waiver prior to boarding.

Pregnant women or those with serious health concerns, recent surgery, or history of back injury are not permitted to participate in the raft tour.

What should I wear and/or bring?
We recommend that guests wear beach attire and bring items such as a towel, hat, sunglasses, and a coverup.

Kauai Sea Tours - Na Pali Coast Beach Landing Day Raft Adventure

How long is the tour?
The Na Pali Coast Beach Landing Day Raft Adventure is approximately 6 to 6.5 hours long.

How far in advance should I book my adventure?
These tours book up fast! Be sure to book your raft adventure ASAP.

When should I arrive for the rafting adventure?
Check-in begins promptly at 6:15 am with departure at approximately 7:00 am.

What should I wear and/or bring?
We recommend that guests wear beach attire and bring items such as a towel, hat, sunglasses, and a coverup.

What is included in the meal?
Guests are treated to a gourmet deli picnic lunch of freshly made sandwiches, tropical fruits, chips and fresh baked cookies with bottled water, juices, and soft drinks.

Are there physical restrictions for the tour?
Yes. Guests understand that all activities are at their own risk and rafting is best suited for the physically fit, outdoor adventurer. All guests must sign a waiver prior to boarding.

Pregnant women or those with serious health concerns, recent surgery, or history of back injury are not permitted to participate in the raft tour.

Friday, February 10, 2017

da Vinci Villa

What attractions or destinations are located nearby?
Da Vinci Villa’s prime location puts visitors nearby top attractions and destinations such as:
  • Fisherman’s Wharf
  • Pier 39
  • Lombard Street
  • Union Street
  • Cable Cars
  • North Beach (Little Italy)
  • The Marina District
  • The Presidio Districts
  • The Golden Gate Bridge

Are smoking rooms available?
No. da Vinci Villa is a non-smoking hotel.

Can I bring my pet?
Yes! da Vinci Villa is a pet-friendly hotel. Small pets weighing 25 pounds and under are welcome.

What amenities are available at the hotel?
Guests can kick back and relax with the wide range of amenities and services available at the hotel, including:
  • Outdoor heated swimming pool with sundeck
  • Fitness Center
  • Sauna
  • Complimentary Continental Breakfast
  • Concierge services
  • Multilingual staff
  • Handicap Access
  • Onsite self-laundry facilities
  • Dry cleaning availability
  • Limited onsite parking
  • Shuttle Services
  • ​Limousine & Shuttle Vans Available
  • High-Speed Internet
  • Business Center
  • ​Media lounge
  • Complimentary iPads in lobby

Is parking available?
Yes. Onsite parking is limited and on a first come, first served basis for a fee. Oversize vehicles are not permitted.

Does the hotel offer a continental breakfast?
Yes. Guests can enjoy a complimentary continental breakfast each morning courtesy of da Vinci Villa.

What other dining options are at the hotel?
In addition to a complimentary breakfast, guests can dine at the Dim Sum Club.

Thursday, February 9, 2017

Honolulu City Haunts Walking Tour

How long is the tour?
The tour is approximately 2 to 2.5 hours long and 1.2 miles of walking.

What should I wear for the tour?
We recommend wearing a light jacket and comfortable walking shoes. Flip-flops and high heels are not recommended for this tour.

Will the tour operate in the chance of rain?
Yes. In the case of rain, please bring a rain jacket and/or umbrella.

Will I see ghosts?
Paranormal activity cannot be guaranteed.

Is this tour appropriate for children?
Due to the nature of the subject matter, this tour is not recommended for children under the age of 7. Children above the age of 7 who wish to participate in the tour must be accompanied by a parent at all times.

Historical Lunch Cruise

Are kids permitted on the cruise?
Absolutely. Children under the age of 5 are also free.

What are we served for lunch?
Guests can enjoy a meal consisting of:
  • Chef made Gourmet Sandwiches
  • Salad
  • Big Island Potato Chips, Cookies
  • Tropical Juices, Sodas & Iced Tea
  • Kona coffee and assorted teas

Gluten free, Vegan, Vegetarian and *Kosher requests are available at no extra charge with 48 hours notice. *Kosher may require 72 hours notice. Please make this request when making your reservation by noting this in the “Have Special Needs” field.

Where does the cruise depart from?
We are located on the Big Island of Hawaii and depart from the Kailua Pier in the heart of Kailua-Kona on the west side approximately six miles south of Keahole Kona Airport.

Can you accommodate wheelchairs?
Yes, the cruise is wheelchair friendly. The catamarans include a customized boarding ramp with portable extensions to accommodate all wheelchairs including manual, electric and scooters. The lower deck of the 65′ catamaran is fully accessible from bow to stern including tables and restrooms. We also have limited handicapped parking on the Kailua Pier where we depart for our ocean adventures. To obtain pier parking access please travel with your handicapped parking placard and when making your reservation let our team know your parking needs. Passes are limited and issued on a first come and first serve basis.

Will I get sea sick?
The bigger the boat, the more stable it is. Our vessel is 65′ in length with a 30′ beam and the largest boat of our kind on the Kona Coast. It’s a totally different experience than being on a smaller boat or a raft. If you know you are prone to seasickness, we recommend you take Bonine or Dramamine the night before and another one several hours before your cruise. Please read the directions to see that you are able to take this medication. We carry this on board, however, it is best to have it in your system prior to boarding. You more likely to feel better on the lower deck of the vessel as there is less pitch. We also offer complimentary Ginger pills and a Ginger drink which is great for motion sickness and it’s all natural.

What should I bring with me?
We recommend that our Historical Lunch Cruise passengers bring a light jacket and comfortable, flat shoes.

Will we see whales?
The best opportunity to see whales is between late December and late March when the Humpback Whales migrate to Hawaii from the north Pacific.

Will we see dolphins?
There is a 98% chance of seeing dolphins all year around from our boat as they enjoy riding our wake.

Is free parking available?
You are welcome to park for free at our office located one block away from the Kailua Pier. You may also park at the Hotel King Kamehameha for an hourly fee. If you require handicapped parking there are two stalls located in the cul-de-sac in front of the Kailua Pier but come early as they are used frequently.


Wednesday, February 8, 2017

Anaheim Del Sol ID 5699

What amenities does the hotel provide?
Del Sol Inn offers guests a wide range of amenities to enjoy before and after a long day at Disneyland, such as:
  • Outdoor pool
  • Complimentary breakfast daily
  • Wake-up calls
  • Hot tub
  • Entirely non-smoking property
  • Rollaway beds available
  • Laundry facilities
  • Attraction tickets available at front desk
  • Complimentary Wi-Fi

Aside from Disneyland, what attractions are located nearby?
While Disneyland is right across the street, Del Sol Inn is conveniently located near the following attractions and theme parks:

  • Knott’s Berry Farm
  • The Honda Center
  • Main Place Mall
  • House of Blues

Are rollaway beds available?
Yes. Guests can request rollaway beds for a USD 10 per day fee.

Is the hotel pet-friendly?
No. Animals are not permitted on hotel property.

Is a resort fee charged to my reservation?
Yes. Guests are charged a USD 4.99 per accommodation, per night resort fee.

Is parking available?
Yes. Both valet and self-parking are available for a USD 11 per night, per vehicle fee.

Are smoking rooms available?
No. This is a 100% non-smoking hotel. Guests may smoke in the designated outdoor smoking areas.

Tuesday, February 7, 2017

Hawaii Movie Tour - Kauai

When is the tour available?
Tours operate Monday through Saturday. Tours begin at 7:00 AM and returns at 3:00 PM.

Is the tour appropriate for all ages?
Yes. Also, children under the age of 4 are free but must be seated on an adult's lap. If you require a seat for a child under the age of 4, please purchase a child's admission.

Are meals included in the tour?
Guests enjoy a lunch from Wahoo's Seafood Grill & Bar. Lunch choices include:
  • Choose one of the following: Pulled Pork Burger topped with Coleslaw, Seared Ahi Burger topped with tomato & fresh greens, Kauai Beef Burger topped with cheese, tomato, onions, and fresh greens, Garden Green Salad with roasted beets, asparagus spears, grape tomatoes, and a guava-basil dressing.
  • Burgers & sandwiches are served with potato-macaroni salad. All dishes come with hot or iced tea or Kona coffee.
  • Vegetarian / Gluten Free option: Garden Green Salad with roasted beets, asparagus spears, grape tomatoes, and a guava-basil dressing.

If you require special dietary accommodations, please note this in the “Have Special Needs” section when booking.

Is the tour accessible to wheelchairs?
Due to accessibility restrictions, not all tour stops are ADA accessible as we are unable to deploy the vehicle wheelchair lift. Locations affected include Moloaa Bay, Hanalei Bay, and Wailua Falls. Stops may also include sandy, uneven or unpaved paths. If you require any special accommodations due to disability, please include them under the comment section at the time of booking. If you require a wheelchair accessible vehicle, the type of wheelchair must be included in the comments section when booking online or by directly calling Roberts Hawaii. Due to limited availability, we require that ADA vehicle reservations be made a minimum of 48 hours prior to date and time of service. We will make all reasonable attempts to accommodate the needs of disabled travelers.

Haleakala, Central Maui and Iao Valley Tour

Is hotel transportation available?
Yes. Hotel transportation is provided from major Maui hotels. We are not permitted to pick up in residential areas or at B&B's. Please call the phone number on your e-Ticket to confirm and arrange your hotel transportation for the tour.

Does the tour have any physical restrictions?

Yes. This tour is operated on very rough, winding roads. It is not recommended for pregnant women or those with back or motion problems.

How long is the tour?
Approximately 8 hours long.

Is food provided?
No. Guests may bring snacks or cash to purchase snacks along the way.

Monday, February 6, 2017

Haleakala Sunset Tour

Is hotel transportation available?
Yes. Hotel transportation is provided from major Maui hotels. Enter the name of your hotel at the time of reservation. Once your reservation is made, call the phone number on your e-Ticket to arrange and confirm your hotel transportation. Polynesian Adventure Tours is not permitted to pick up in residential areas or at B&B's.

Is dinner included?
Yes. Guests are treated to a 3-course dinner at a golf course during the tour. The menu is subject to change.

Does the tour have any physical restrictions?
Yes. This tour is operated on very rough, winding roads. It is not recommended for pregnant women or those with back or motion problems.

Grand Circle Island Tour - Hawaii Island

Will I see lava flow?
Lava flow sightings are not guaranteed. Surface lava flows may be present but may not be visible due to environmental conditions or time constraints. If conditions permit, walking/hiking on rough, uneven lava surfaces is involved.

What should I wear?
We recommend dressing comfortably for the weather conditions, wearing sturdy walking shoes, and bringing a light jacket in case of windy or chilly weather. In addition, wearing a hat and sunglasses will block the sun during portions of the tour.

Is lunch included?
No. However, lunch is available for purchase during the tour.

Can guests who require a wheelchair participate in the tour?
Yes, with the following notes and restrictions:

If you require any special accommodations due to disability, please include them under the “Have Special Needs” section at the time of booking. If you require a wheelchair accessible vehicle, the type of wheelchair must be included in the comments section when booking online or by directly calling Roberts Hawaii. Due to limited availability, we require that ADA vehicle reservations be made a minimum of 48 hours prior to date and time of service. We will make all reasonable attempts to accommodate the needs of disabled travelers.

Is hotel transportation available?
Yes. Please call the number on your e-Ticket after booking to reserve and confirm your hotel transportation for the tour.

Thursday, February 2, 2017

GoCar San Diego ID 5639

What is a GoCar?
GoCar is the world’s first computer-guided storytelling car. The clever talking car navigates for you, but that’s not all. As you drive, it points out the sights and tells you the stories that bring San Diego to life.

How long are the tours?
The tours are as long or as short as you’d like it to be. We offer a variety of tour hours to fit your needs. The GoCars allow you to experience San Diego at your own pace. 

Do I have to stay on the tour navigation?

Absolutely not! If there is a sight you wish to see but is not yet included on the tour, just use the map we provide to navigate your own way through the city streets.

How many people fit in a GoCar?

GoCars hold a maximum of 2 people.

What happens if it rains?

It is possible to go out in a GoCAR in the rain – on the day you can either reschedule your tour with us for a day we expect dry weather or you may cancel with no fee.

How old do you have to be to rent a GoCar?

You must be over 21 years of age to rent and drive a GoCar.

What time does my tour start? We will contact you directly after purchase to confirm availability on a tour time and date. Tours depart starting at 9am and leave every 15 minutes. The rental is valid for the number of hours purchased, if you do take additional rental time, you will be billed in 15-minute increments at the retail rates on site. The car must be returned before dusk.

Whalewatch Sail Deluxe ID 5695

What is included in the 3-hour tour?
In addition to ample whale watching opportunities, the following is included in your tour:
  • Lunch: fresh island fruit, house-made chips and salsa, kiawe-smoked pork and chicken sliders, zesty bean salad, roasted garlic hummus and crostini, tomato and basil bruschetta, house-made brownies
  • Complimentary alcoholic beverages including Maui Brewing Co. beer, wine and tropical cocktails for adults 21+ with valid picture ID (limit: 3 alcoholic beverages per adult)
  • Unlimited soda and juice
  • Underwater hydrophones to hear whale songs
  • Onboard Jr. Naturalist Program for kids
  • Reef-safe sunscreen and filtered water available onboard
  • Full-color marine wildlife poster
  • Whale sightings guaranteed or go again free

What time does the tour depart?
The tour departs several times a week at 12:30 pm from the Pacific Whale Foundation Ocean Store, located at 612 Front Street in Lahaina.

When should I arrive for my tour?
Check-in begins 45 minutes prior to departure. All guests should arrive then.

Is this tour available for all ages?
Yes. All ages are welcome aboard the tour.

How many people are on a tour?
The catamaran holds up to 65 passengers at a time.

What should I bring?
We recommend that guests bring appropriate attire including a light jacket in the case of cold weather, sunscreen, a hat, and sunglasses.

Queen Mary Passport ID 5709

What’s included in my tour passport package?
Guests who purchase the Queen Mary Passport have access to the following attractions and areas of the vessel:
  • A ticket to board The Queen Mary
  • 4-D Theater screening - A 121-seat theater offering a 3-D viewing experience with 4-D effects such as wind and scents.
  • Audio Tour - (1.5 - 2 hours) Tour the Queen Mary at your own pace with our comprehensive Audio Tour. Learn the history of the Queen Mary while strolling the decks with our exclusive Queen Mary headset.
  • Your choice of:
    • The Glory Days Historical Tour - You’ve heard the stories, the myths, and legends, but now get the straight scoop about the majestic Queen Mary.
    • Haunted Encounters - See why the Queen Mary was listed by Time magazine as one of the Top 10 Most Haunted Places in America.
  • Access to the Queen Mary Story, Museum & Historic Exhibit
  • Access to the Ship Model Gallery
  • Access to the new exhibitions.

Do I need to purchase a ticket if I simply want to tour the Queen Mary?
Yes. All guests must have a tour ticket. We offer many types of tours for your enjoyment.

Are the tours ADA accessible?
Due to the nature of the historic ship, most of the tours and areas of the ship are not ADA accessible. Pre-recorded videos of Haunted Encounters, Glory Days, and the Engine Room tours are available at the Heritage Room near the Tour Center. Please see the Tour Center on the Promenade Deck for accommodations.

Is parking available?
Yes. The parking rates for guests are as follows:
  • $18/day
  • $22/overnight self-parking
  • $27/ valet parking