The Great Smoky Mountain Wheel

How many people can fit inside a Gondola at one time?
Each Gondola can typically fit 6 adults or a combination of adults and children up to 8. There is a weight limit of 1,200 lbs.

Can pregnant women or infants ride?
The ride is a controlled, smooth experience that accommodates all people. While infants ride for free, you still need a ticket for the infant. It is not recommended that pregnant women ride but may choose to on their own accord.

Can I bring my pet on the ride?
Sorry, we like those family members but do not permit animals of any kind.
Can I wait to ride alone in my own Gondola?
Typically, we have many riders patiently waiting for their turn to ride. As a result, occasionally you may be required to ride with other parties to accommodate those patiently waiting to ride.

Do you permit food or drink on the ride?
In an effort to help keep all gondolas clean and safe, we do not allow eating or drinking on the ride.

Do you have wheelchair access?
Yes, we are able to access the Gondolas with a wheelchair. Disabled persons must be able to enter on their own or be with a companion for assistance.

How long is a ride?
Ride times vary but are a minimum of 3 revolutions.

Can I reserve a Gondola for a specific time?
We do not accept reservations. All rides are served on a first come first served basis.

Can I buy a souvenir from my experience on the Great Smoky Mountain Wheel?
Yes! No experience is complete without a visit to our Great Smoky Mountain Wheel gift shop located across from the exit. There are a variety of souvenirs and gifts for the memories to continue.