Warner Bros. Studio Tour Hollywood

Where do I check-in for this tour?
Our Parking lot is located at 3400 Warner Blvd. Burbank, CA 91505.

How much is parking?
Parking is available at the Tour Center for $15.00 per vehicle. Ride-share programs including Uber and Lyft can drop passengers off at 3400 Warner Blvd directly in front of the Tour Center

How early should I arrive and what should I bring?
Plan on arriving 15 minutes prior to your designated tour time to give yourself enough time to park and check-in. Note that each guest is required to pass through a metal detector and produce a form of legal photo identification prior to entering the premises. Please do not bring large bags.

Are there any restrictions?
Video photography and large bags are not allowed. Minors must be accompanied by an adult and children under 8 are not permitted.  A form of legal photo identification is required to be shown during check-in.

Can the tour tram accommodate my wheelchair?
In most cases, the answer is yes. We have carts designed to accommodate most wheelchairs.  Please contact the Tour Center ahead of time and we will have one of these trams ready for you.

Is photography allowed at the studio?
Your knowledgeable guide will advise which areas of the Studio Tour are permitted for photography. As it is a working film studio we hope you can keep some of our secrets. Video is not permitted.

Will I see celebrities?
Warner Bros. Studios is one of the busiest major motion picture and television studios in the world.  Our tour is a unique behind-the-scenes glimpse of everyday working life here at the studio. There is always the possibility of seeing key studio personnel, including well known faces.  However, we cannot guarantee you will see celebrities during your tour.

Are tours offered when it is raining?
Yes, the studio tour is open seven days a week except for Christmas Day.  During inclement weather, your tour guide will try to limit the time spent outside and focus more of the visits to indoor or covered areas.

How should I dress when visiting Warner Bros. Studios?
Comfortable attire is suggested and we recommend that you wear comfortable walking shoes. Many of the areas of the tour are outdoors so appropriate precautions should be taken. Avoid wearing sandals, leather-soled shoes, high heels and open-toe shoes.

Do they offer tours in other languages?
Yes, they offer tours in Spanish. These tours must be booked with Warner Bros. directly.

Statue of Liberty and Ellis Island

How do I redeem the E-ticket?
The admission tickets can be picked up at the office Will Call window (at either the New Jersey or New York ticket office) by the ticket purchaser. You can tell them the confirmation number (separate number than the Reserve Direct order number) or present the E-ticket provided, must present a valid Government Issued Photo ID.

Are Pets allowed on the ferry or in the park?
No. Pets are prohibited from using the ferry system and being on Liberty and Ellis Islands. However, documented service/assist animals are exempt from this policy. Please contact Statue Cruises.

Where do the ferries depart from?
The ferries depart from Battery Park in New York or Liberty State Park in New Jersey.

If I take the ferry from one side, must I return on that side?
No. You may depart from and return to different locations. Be sure to use the appropriate boarding location at each island. Once you disembark on the other side, you will not be able to board the ferries back to your original departure location. However, you can take the Liberty Landing Ferry between Liberty State Park and Manhattan for an additional fee.

What languages are available for the audio tours?
The Audio Tours are available for the Statue of Liberty National Monument and Ellis Island. The Audio Tour is available in different languages including Arabic, English, French, German, Italian, Japanese, Mandarin, Russian and Spanish.

Are backpacks and food permitted inside the Statue of Liberty?
No. Before accessing the Pedestal and Crown areas of the Statue, all visitors with backpacks, food and drinks must place these items in key-secured visitor lockers. Lockers are located and can be rented in the security tent area for a nominal fee.

Are wheelchairs available for rental?
A limited number of wheelchairs are available for use on a first-come, first-served basis for no fee from the National Park Service. An identification card with a photo is needed to obtain one while visiting the island. Park staff are available to assist visitors at the information desk. There are no wheelchairs at the departure locations or onboard the vessels.

Do I need to purchase a separate ferry ticket if I want to go to Ellis Island as well?
No, our boats run to both Liberty Island and Ellis Island; no additional ticket purchase is necessary. The ferry ticket provides round trip transportation to, from, and between the islands throughout the day but is not valid for reentry once a visitor disembarks at either the New Jersey or New York.

Can minors visit unaccompanied by an adult?
All minors (17 and under) must be accompanied by a responsible adult 25 years old or older. If they arrive without an adult, they may be denied entrance into the park.

Children under 4 are free, but do I still need a reservation for them?
No. You may bring your children up to 4 years of age and they do not need a ticket to board the ferry.

I have a 2:00 pm ticket, will I be able to go to both islands?
If you have 2:00 pm or later tickets, you will only have adequate time to go to one of the two islands, whichever you choose.

ELLIS ISLAND

What programs are available at Ellis Island?
American Immigrant Wall of Honor - For families who choose to honor a member of their family by having their name etched in the external wall outside of Ellis Island.

Can I visit other buildings on the Island?
Visitors will have limited access the Ellis Island featuring the American Immigrant Wall of Honor.

Can people visit Ellis Island other than by ferry boat?
No, public access to Ellis Island is only via ferry boat operated by Statue Cruises. The docking of private vessels is strictly prohibited. The bridge to Ellis Island is not open to the public and is available to authorized personnel only.

How long do I need to visit Ellis Island?
The tour is self-guided and self-paced. The time spent on each Island is entirely up to the visitor and what they wish to view while visiting. Generally, one hour to two hours are enough time to visit Ellis Island. Ferries depart from Ellis Island approximately every 20 minutes.

Do I need a reservation to visit Ellis Island?
No. Your Reserve Ticket grants you access to Ellis Island.

Can I get a tour?
Ranger-guided tours are offered to the public on a first-come, first-served basis and cannot be reserved. Program listings are posted each day on program boards at Battery Park, Liberty State Park and at the Ellis Island information desk and are available dependent upon staffing levels.
Audio tours for the Statue of Liberty National Monument and Ellis Island are provided with every ticket purchase and provide a wonderful enhancement to your visit.

Are there storage facilities at Ellis Island?
No. Visitors must carry and keep personal possessions with them at all times.

If I’m using a car to get to the ferry, is parking available?
Ferries depart from Battery Park in New York City and from Liberty State Park in Jersey City, New Jersey. We strongly recommend visitors travelling by auto or bus to use the ample car and bus parking at the ferry area in Liberty State Park in New Jersey. Parking at Liberty State Park is $7 per car. Although private parking garages may be available to you near Battery Park in New York City, parking is usually very limited and can be costly.

LIBERTY ISLAND

Is the Crown included with my admission ticket?
No, this is a separate ticket type that we do not offer. Crown tickets book up far in advance.

What other programs are available at Liberty Island?
There are many scenic views for photos and guided tour opportunities. Liberty Island Ranger Tours are free outdoor tours which provide the opportunity to learn more about the history of Liberty Island and the Statue. Liberty Island Junior Ranger Programs are self-paced activities documented in a book on both Islands. Audio tours for the Statue of Liberty National Monument provide a wonderful enhancement to your visit and are especially useful for those with limited time.

Is the Statue of Liberty on Ellis Island?
No, there are two separate islands, Liberty Island and Ellis Island. The Statue of Liberty is on Liberty Island.

Pirates Dinner Adventure - Buena Park

What is included in the meal?
We offer complimentary appetizers during the pre-show. The main entrée includes: Garden fresh salad or vegetable soup, oven roasted half chicken carefully marinated in a savory blend of spices and a Shrimp and Vegetable skewers, accompanied by Buttery Mashed Potatoes and mixed vegetables, Princess Anita’s Royal Dessert Fudge Brownie a la mode. Beverages: Complimentary Soft Drinks, Tea, Lemonade and Coffee during the main show. Cash bar available all other times.
Captain Kids Meal or Vegetarian/Vegan/Gluten Free options served upon request. Menu subject to change.

Do you have a gift shop?
Yes, we have large gift shops in the pre-show area with an array of Pirate themed souvenirs for all ages!

Do I have to pay for a child if they are 2 years old?
No, children 2 and under are FREE seated in a lap, there is a ticket fee for 3-11 years of age.

How long does the show last?
The show will last for about 1.5 – 1.75 hours.

If we make separate reservations, will we be seated together?
No, seating is assigned by reservation. Separate reservations would result in separate seating.

Can you accommodate guests with food allergies?
At Pirate’s Dinner Adventure we make every effort to accommodate guests with food allergies, within the range of dishes we offer. Please let your server assigned to your area aware of your food allergy or request when seated.  Our serving staff will discuss with you the best food choices during your evening with us. If you need an ingredients list sent to you, feel free to contact us ahead of time.

Is the theater wheelchair accessible?
Yes, we have ramps throughout the arena where the show is held. Please let our reservations staff know if you require accessible seating or any other accommodations.

May I come dressed in costume?
Please do! Guests of all ages may come dressed in their best pirate attire. No real or replica weapons. Please no bare feet or nudity.

Will I be splashed with water?
There are a variety of stunts and waterworks that take place during the show, however they are not designed to get anyone wet.

Will I need a jacket?
A light jacket is recommended even though we do try to keep the temperature very comfortable.

What is the dress code at Pirate’s Dinner Adventure?
Dress is casual. Although we are pirates, we still require shoes and shirts! Feel free to dress in costume but please do not bring weapons (real or fake).

Is parking free? Can you accommodate motor homes, trailers or buses?
Yes, parking is free and on-site.

Can I use my debit/credit card at the bar?
Yes, we have two full bars that accept all major credit cards and cash.

What drinks are included in the price of admission?
Drinks from the bar are not included in the price of admission. We serve Pepsi products, lemonade, tea and coffee included with your meal, only during the main show.

Is there seating available in the pre-show?
There is a limited amount of seating in the pre-show and they are at a first come first serve basis.

Why do I need to arrive so early?
Guests may arrive 1.5 – 2 hours prior to show time (different show times have different opening times). There are complimentary appetizers as well as a pre-show that is included with the ticket price. Our gift shops and bars will be open at this time as well. There are also plenty of photo opportunities at this time!

Central Park Tours

What do I have to bring with me?
Dont forget a proper ID and your camera.

What should I wear?
Your outfit should be seasonally suitable; we also suggest that you dress in something comfy, not too loose, and closed-toe shoes.

Do you have lockers at the store?
No.

Do you have restrooms at the store?
No, we don't.

Do you offer any multilingual walking tours?
Yes, we do. All of our guides speak English, but call for availability of guides speaking Spanish, French, German, Italian, Russian, Turkish, Bulgarian, and Arabic.

Are any tips included in the price?
No, any gratuities are greatly appreciated by our tour guides.

Brooklyn Bridge Tours

What do I have to bring with me?
Don't forget a proper ID and your camera.

What should I wear?
Your outfit should be seasonally suitable; we also suggest that you dress in something comfy, not too loose, and closed-toe shoes.

Do you provide your clients a helmet? A chain lock? A map of the park?
Yes we do, at no extra charge.

Do you offer any multilingual tours for the walking tour?
Yes, we do. All of our guides speak English, but call for availability of guides speaking Spanish, French, German, Italian, Russian, Turkish, Bulgarian, and Arabic.

Are any tips included in the price?
No, any gratuities are greatly appreciated by our tour guides.

Brooklyn Bridge Bike Rentals

How old do I have to be to be able to rent a bicycle?
If you are 18 or younger, one of your parents or a legal guardian will need to sign the Release from Liability form.

What kind of deposit is required for renting a bicycle?
A valid U.S. ID, foreign ID, or a credit card is an acceptable deposit.

What do I have to bring with me?
Don't forget a proper ID and your camera.

What should I wear?
Your outfit should be seasonally suitable; we also suggest that you dress in something comfy, not too loose, and closed-toe shoes.

Do you provide your clients a helmet? A chain lock? A map of the park?
Yes we do, at no extra charge.

Do you rent baby seats?
Yes, we do. $5 every hour.

Do you rent trailers for small kids?
Yes, we do.

Do you have lockers at the store?
Lockers are not available.

Do you have restrooms at the store?
No, we do not.

Central Park Bike Rentals

How old do I have to be to be able to rent a bicycle?
If you are 18 or younger, one of your parents or a legal guardian will need to sign the Release from Liability form.

What kind of deposit is required for renting a bicycle?
A valid U.S. ID, foreign ID, or a credit card is an acceptable deposit.

What do I have to bring with me?
Don't forget a proper ID and your camera.

What should I wear?
Your outfit should be seasonally suitable; we also suggest that you dress in something comfy, not too loose, and closed-toe shoes.

Do you provide your clients a helmet? A chain lock? A map of the park?
Yes we do, at no extra charge.

Do you rent baby seats?
Yes, we do. $5 every hour.

Do you rent trailers for small kids?
Yes, we do -- you can check the equipment menu for more information.

Do you have lockers at the store?
Lockers are not available.

Do you have restrooms at the store?
No, we do not.

Orlando Balloon Rides

After purchase, do I need to set-up a reservation date?
Yes, after purchase, you will need to call the phone number listed on your E-ticket voucher to set-up a flight date/time.

Where do the flights take place?
Our flights are in the Disney area. They can take place anywhere from Disney to Highway 192 and Highway 27 depending on wind direction.

Where and when do we meet?
We meet approximately one hour before sunrise. This can be anywhere from 5:30 am to 6:30 am at the intersection of Interstate 4 and Highway 27. From Interstate 4 take Highway 27 (Exit 55) and go north. Stay in the left lane and take the very first left turn towards McDonalds and Wendy’s. Our location is on the right hand side just past these restaurants.

Are there any restrictions as to whom can fly?
Health restrictions are few and far between. Unfortunately, due to insurance restrictions, we cannot fly pregnant women or children under 4.

What type of weather conditions are needed to fly?
Hot Air Balloon passenger flights take place in winds less than 10 knots, with no rain or approaching storms in the immediate area. Flights also require visibility of at least 2.5 miles.

What should I wear?
Dress as if you were going on a hike in the woods. NO OPENED TOED SHOES. We always suggest practical wear, such as long pants, a light jacket, a hat and no sandals or high heels. It is not any cooler in the balloon than it is on the ground, so we suggest dressing for that particular day’s weather.

What can I bring along?
Feel free to bring along a camera and binoculars to record this once in a lifetime experience. We recommend also bringing extra batteries and a protective camera case.

How high do we go?
Though the altitude record for hot air ballooning is 90,000 feet, the height of passenger flights ranges anywhere from treetops up to 2,500 feet.

How fast do we fly?
The balloon travels the same speed as the wind. An average flight is approximately 7 miles in length.

Can anyone fly the balloon?
No. To fly a hot air balloon you must be a licensed balloon pilot. Much like a fixed wing pilot, balloon pilots go through extensive training including ground school, written exams, and hands-on flying.

Will I be affected if I suffer from motion sickness?
No. As the balloon moves with the wind, there is none of this sensation. A balloon flight is so calm, it is possible to set a glass of water on a table in a balloon and not spill a drop.

How long is the flight?
Most flights are about an hour. However, they can be as short as 45 minutes or as long as 1 hour and 45 minutes. It just depends on weather conditions and landing sites.

What can cause the cancellation of a flight?
As safety of the passengers, crew, and equipment is of utmost priority, flights will sometimes have to be canceled. Various factors can cause cancellation such as weather conditions, equipment malfunction or pilot injury or illness. Your safety is our concern and we will not fly if this is jeopardized. If your flight is canceled, simply reschedule for another flight.