Is Dollywood’s Splash Country wheelchair accessible?
A majority of the park is level to gently-rolling and is, thus, wheelchair accessible.
Are wheelchairs available for daily rental? If so, what is the cost?
A limited number of wheelchairs are available for rent. Reservations are not taken; they are rented on a first-come, first-served basis, and cannot be carried over to the next day. Wheelchairs are available for an additional fee.
What is the minimum age for children to attend the park without supervision?
For the safety of our guests, children must be 13 years old or older to enter without an adult. Children 12 years old and younger must be accompanied by a chaperone 16 years old or older. Unescorted children will not be admitted to Dollywood’s Splash Country.
Are lockers available for rent?
We have two sizes of all day lockers for your convenience, even a family size locker! Regular size lockers and family size lockers are located throughout the park and sold for an additional fee on a first-come, first-served basis.
What are the parking fees at Dollywood’s Splash Country?
Fees vary, depending on vehicle type. Please visit Dollywood.com for details.
What if my child is 3 years old or younger?
They are free!
Does my infant need to wear a swim diaper?
Yes, swim diapers must be worn by babies/toddlers not yet potty trained. Swim diapers are available at Riverside Trading Post for purchase.
Are coolers or outside food or drink allowed at Dollywood’s Splash Country?
No, after careful consideration of park policies across the nation, consultation with health and safety experts and much consideration of the welfare of our guests and employees alike, we are unable to allow coolers, food or drinks into Dollywood's Splash Country. Although we do not allow food or drink to be brought into the park, Dollywood's Splash Country offers a wide variety of delicious foods available at our restaurants and snack vendors. (Special dietary needs should be addressed with the Safety Office prior to arrival.) However, if you would like to eat elsewhere or must leave for any reason during the day, remember to get your hand stamped, then you can return later that same day. Dollywood's Splash Country does not have picnic areas at the park. However, Dollywood’s Splash Country has picnic tables outside the Front Gate if you choose to leave the Park to have a picnic.
What is the park’s attire policy?
Only swimsuits are allowed on the water attractions. No swimsuits with buckles, rivets, or any sharp objects. No denim, corduroy or cutoffs allowed. Shirts are not permitted on the body slides (no exceptions). Thong swimsuits are not permitted. Shirts with profanity are not permitted. Additionally, Shoes, sandals or footwear with buckles are not permitted on the attractions. No footwear may be worn on the Mountain Scream, Wild River Falls, SwiftWater Run, The Butterfly or Bear Mountain Fire Tower. Water shoes or similar footwear is acceptable on all other attractions.
Can I leave the park and return that same day?
Yes, you will need to have your hand stamped at the exit.
Are strollers available for rent?
A limited number of single strollers are available for rent (an additional fee) on a first-come, first-served basis.
What items are prohibited at the park?
Alcohol and weapons.
Are there First Aid Stations located at Dollywood’s Splash Country?
Splash Country has a First Aid Station located near Big Bear Plunge with medical personnel on duty at all times during park hours.
Are baby changing and nursing stations available at the park?
Yes, Baby Care Centers, located near Big Bear Plunge and The Cascades, offer nursing areas, changing stations and family restrooms.
Are towels available at Dollywood’s Splash Country?
Towels are not provided but are available for purchase, if you need one. We recommend bringing one with you.
Are pets allowed at Dollywood’s Splash Country?
Although pets are not permitted inside Dollywood’s Splash Country’s guests have access to Dollywood’s one-of-a-kind kennel, Doggywood. The daily rental fee provides each dog its own water supply, and a walk area is located adjacent to the building so owners can spend time with their pets without having to leave the park. Space is limited, and reservations are highly recommended. Please call 865-428-9826 during Park operating hours. Without a reservation, all kennels at Doggywood will be offered on a first-come, first-served basis. *Please note: Doggywood can only accommodate dogs. Service animals for Guests with disabilities are allowed inside Dollywood’s Splash Country.
Does Dollywood’s Splash Country offer rain checks on tickets?
If adverse weather conditions significantly affect Park operations and your visit is shortened because of it, you can request a rain check—just ask before leaving. Rain checks are distributed at the Front Gate and are valid until the end of the season. Rain checks are not distributed later if you don't ask the day you are at the park.
Can I bring in personal flotation devices?
Tubes are provided at no additional charge on a first-come, first-served basis for the wave pool, lazy river, and tube slides. No personal tubes, noodles or floats will be allowed in the water including children's "water wings," "floatation seats," "inflatable rings," or "bubble packs."
Are life vests provided at Dollywood’s Splash Country?
Life vests are provided at no additional charge and will be required for non-swimmers and small children at the direction of the Lifeguards. Personal life vests must be USCG approved and in good condition. Water wings, floatation seats or bubble packs may not be used. Life vests are strongly recommended for non-swimmers and weak swimmers.
Why do my E-Tickets only have one name listed on them?
The name on the E-Ticket is the primary ticket holder but the tickets are valid for all within your party.
