Friday, October 9, 2009

Comfort Inn & Suites at Dollywood Lane Frequently Asked Questions

How many rooms are available at the Comfort Inn & Suites at Dollywood Lane?
The Comfort Inn & Suites in Pigeon Forge has 133 rooms.

How many different buildings comprise your “units”?
The Comfort Inn & Suites has a total of two buildings.

How many floors constitute your property?
The Comfort Inn & Suites at Dollywood Lane has a total of five floors.

How many adjoining rooms are available at the Comfort Inn & Suites Pigeon Forge?
There are 14 adjoining rooms at the Comfort Inn & Suites.  Adjoining room requests cannot be guaranteed.

If I reserve a non-smoking room, can I still smoke on the private balcony?
No, smoking is not permitted. 

Do you have a restaurant on-site? A lounge, café or gift shop?
The Comfort Inn & Suites does not have a restaurant or lounge located on property.

Do you have a minimum age required for check-in?
Guests must be at least 18 years of age to check-in at the Comfort Inn & Suites in Pigeon Forge.

Does the Comfort Inn & Suites charge any resort fees?
No.

Do you charge for cribs or rollaways?
The Comfort Inn & Suites charges $10 per night.  Rollaways are not available.

What are your pool hours?
The Comfort Inn & Suites pool is open from 9am-midnight.

Is late check-in available?
Yes. Guests may check-in at any time.

Is the Comfort Inn & Suites located on a trolley stop?
Yes.

Bearskin Lodge Frequently Asked Questions

How many rooms are available at the Bearskin Lodge on the River?
The Bearskin Lodge in Gatlinburg has 96 rooms.

How many different buildings comprise your “units”?
The Bearskin Lodge has a total of one building.

How many floors constitute your property?
The Bearskin Lodge on the River has a total of five floors.

How many adjoining rooms are available at your property?There are 22 adjoining rooms at the Bearskin Lodge on the River.

Do you have a restaurant on-site? A lounge, café or gift shop?The Bearskin Lodge does not have a restaurant or lounge located on property but there is a gift shop open 24/7.

Do you have a minimum age required for check-in?Guests must be at least 21 years of age to check-in at the Bearskin Lodge in Gatlinburg.

Does the Bearskin Lodge charge any resort fees?
No.

Do you charge for microwaves, fridges, cribs or rollaways?
The Bearskin Lodge does not charge extra for these amenities.

What are your pool hours?The Bearskin Lodge pool is open from 9am-11pm.

Is late check-in available?Yes. Guests may check-in at any time.

Is the Bearskin Lodge located on a trolley stop?Yes.

Kirby VanBurch Show Frequently Asked Questions

Approximately how long is the Kirby VanBurch Show?
The show lasts approximately 2 hours.

Is there a pre-show guests should be aware of?
No, there is not a pre-show at the Kirby VanBurch Show.

Are visitors allowed to meet and greet the performers?
Yes, performers are available after the show for a meet and greet.

Are cameras, audio or video recording allowed at your show?
No audio, video or photography is allowed during the show.

What does the “Backstage Access Pass” encompass?
Guests get to tour the stage to view parts of the illusions, lighting, props, dressing rooms, wardrobe, secret passage into Kirby’s dressing room, and a visit to the Cat Compound where we house all eight of our BIG CATS!

What is the size of the Kirby VanBurch Theatre?
There are 852 seats in the theatre.

How many rows constitute your theater?
There are a total of 24 rows.

What is the length of intermission at the Kirby VanBurch Theatre?
Intermission lasts approximately 15 minutes.

What type of parking is available?
The parking area is slightly sloped but there are golf carts available to transports guests from the parking area to the theatre, if needed.

Tuesday, October 6, 2009

Bear Run Falls Resort Frequently Asked Questions

How many condominiums are available at the Bear Run Falls Resort?
The Bear Run Falls Resort in Pigeon Forge has 65 condominiums.

How many different buildings comprise your “units”?
The Bear Run Falls Resort has a total of two buildings plus 14 cabin duplexes.

How many floors constitute your property?
The Bear Run Falls at GolfView Resort has five floors in the GolfView Tower building and two floors in the Hillcrest Condo building.

How many adjoining rooms are available at your property?
Adjoining rooms are not available at the Bear Run Falls Resort Pigeon Forge.

Do you have a restaurant on-site?
The Bear Run Falls Resort does not have a restaurant or lounge located on property.

Do you have a minimum age required for check-in?
Guests must be at least 18 years of age to check-in at the Bear Run Falls Resort in Pigeon Forge.

Does the Bear Run Falls Resort charge any resort fees?
There are one-time resort fees collected upon check-in.  They are $47.04 for One Bedroom Condos; $69.44 for Two Bedroom Condos; and $86.24 for Three Bedroom Condos.

Do you charge for microwaves, fridges, cribs or rollaways?
Microwaves and fridges come standard in every room at Bear Run Falls Resort. Cribs and rollaways are $10 each. 

What are your pool hours?
The Bear Run Falls Resort outdoor pool is open from 8am-9pm. The indoor pool and sauna is open 24 hours a day.

Is late check-in available?
Yes. Late arrival packets are left in a box outside the registration office for guests who will be checking in late. The following morning, the guest will need to come to the registration office to complete check-in and sign paperwork.

Is the Bear Run Falls Resort located on a trolley stop?
There is a trolley stop located at the bottom of the resort entrance.

Econo Lodge Riverside Frequently Asked Questions

How many rooms are available at the Econo Lodge Riverside?
The Econo Lodge Riverside in Pigeon Forge has 201 rooms.

How many floors constitute your property?
The Econo Lodge Riverside has three floors.

How many different buildings comprise your “units”?
The Econo Lodge Riverside has a total of three buildings.

How many adjoining rooms are available at your property?
There are 38 pairs of adjoining rooms at the Econo Lodge Riverside Pigeon Forge.

Do you have a restaurant on-site?
The Econo Lodge Riverside does not have a restaurant or lounge located on property.

Do you have a minimum age required for check-in?
Guests must be at least 21 years of age to check-in at the Econo Lodge Riverside in Pigeon Forge. Exceptions are made on a case by case basis.

Does the Econo Lodge Riverside charge any resort fees?
No.

Do you charge for microwaves, fridges, cribs or rollaways?
Microwaves and fridges come standard in every room at the Econo Lodge. Pac-n-Plays are available at no charge. Rollaways are not available.

What are your pool hours?
The Econo Lodge Riverside pool is open from 9am-11pm daily.

Is late check-in available?
Yes, guests may check-in as late as 3am.

Is the Econo Lodge Riverside located on a trolley stop?
Yes, the Econo Lodge Riverside is located on a trolley stop.

Is the Econo Lodge Riverside literally located on the river?
Yes. Guests can fish, swim, feed the ducks, have a picnic or play horseshoes at our riverside location.

Bok Tower Gardens Frequently Asked Questions

How long does it take to walk through Bok Tower Gardens? To fully experience everything Bok Tower Gardens has to offer – a historic Olmstead landscape garden, the Singing Tower Carillon, Pinewood Estate mansion tour, the museum exhibits, café, gift shop, and more – they recommend a minimum of three to four hours.
Does Bok Tower Gardens have wheelchairs or mobility carts available? Bok Tower Gardens has one wheelchair, three adult strollers and five small children strollers available to guests. They are free for visitors to use and are available on a first-come, first served basis. For availability, please check in at the Tower & Garden Gift Shop. Single-passenger mobility carts are available to rent for $6 for one hour or less; $20 for four hours; and $40 for an entire day. Arrangements for mobility carts can be made at the Tower & Garden Gift Shop.
When can I hear the bells at Bok Tower Gardens? Carillon concerts are featured daily at 1 & 3pm. Visitors can usually hear clock music selections at 9am and every half-hour following.
Does Bok Tower Gardens have a place to eat lunch or purchase snacks? Yes. The Blue Palmetto Café is located on-site and features a wide assortment of lunch and snack selections. The Blue Palmetto Café is located near the Visitor Center and is open from 9am-5pm daily.
Is the Singing Tower open for visitors? The Singing Tower is open to guests who are sustainer level members or tower level members. Non-members are prohibited from entering the Singing Tower.
Does Bok Tower Gardens allow pets in the gardens? Pets are not allowed in the gardens. However, Bok Tower does have a “pet pen” that is an open-air, chain-link enclosed facility that is unattended, but does provide water (guests must bring their own water bowl). The fee to use the “pet pen” is $10, which includes a lock. When the lock is returned after your time at Bok Tower visitors receive a refund of $4.65, making the pet fee $5 plus tax.
Is the historic mansion open for tours? Pinewood is open for walking tours. Upon arrival, please check in with the Visitor Center for availability.

Thursday, October 1, 2009

Cherokee Lodge Frequently Asked Questions

How many condominiums are available at the Cherokee Lodge?
The Cherokee Lodge in Pigeon Forge has 40 units.

How many floors constitute your property?
The Cherokee Lodge has five floors.

How many different buildings comprise your “units”?
The Cherokee Lodge has one building.

How many adjoining rooms are available at your property?
Adjoining rooms are not available at the Cherokee Lodge Pigeon Forge.

Do you have a restaurant on-site?
The Cherokee Lodge does not have a restaurant or lounge located on property.

Do you have a minimum age required for check-in?
Guests must be at least 21 years of age to check-in at the Cherokee Lodge in Pigeon Forge.

Does the Cherokee Lodge charge any resort fees?
There is a one time booking fee of $35.00 charged to guests upon arrival.

What are your pool hours?
The Cherokee Lodge pool is open from 9am – 10pm.

Is late check-in available?
Yes, guests may check-in at any time.

Is the Cherokee Lodge located on a trolley stop?
No, but they are located right across the street from the central trolley station in Pigeon Forge.