Thursday, June 17, 2010

Country Cascades Frequently Asked Questions

How many rooms are available at Country Cascades Waterpark Resort?
There are a total of 236 rooms at this hotel.

How many different buildings comprise your units?
All of the units are located in two buildings.

Do you have a restaurant, gift shop or lounge located on-site?
No.

Is Country Cascades Waterpark Resort located on a trolley stop?
They are located one block from a Pigeon Forge trolley stop.

Do you offer smoking rooms at Country Cascades Waterpark Resort?
All rooms at Country Cascades are non-smoking. Our guests are welcome to smoke outside of the hotel.

Are pets allowed at Country Cascades Waterpark Resort?
Country Cascades is a pet-free hotel. No pets of any size are permitted.

Do you have rollaway beds?
No, we do not have roll-away beds.

Do you have cribs?
We do not have cribs, but we do offer a Pack n' Play free to guests.

Are microwaves in each room?
Yes, microwaves are included each room.

What is included with the buffet breakfast at Country Cascades Waterpark Resort?
Biscuits & Gravy (in-season only), Belgian Waffles, Oatmeal, Cold Cereals, Donuts, Toast, English Muffins, Fruit, Milk, Juice, Tea, Coffee, Hot Chocolate, and Cappuccino.

What are the pool hours at Country Cascades Waterpark Resort?
The indoor pool and hot tub at Country Cascades are open for our guests' enjoyment from 8:30 am to Midnight. The outdoor waterpark is typically open mid-March through September, dependent on weather conditions. Waterpark hours may vary. Please contact the hotel directly for details.

How far are you from Dollywood?
Dollywood's main entrance is less than 5 minutes away.

How much parking is available?
Country Cascades has ample parking available on both sides of the building.

How many TVs in each room?
There is one flat screen television in each room. Suites also have televisions in each sleeping area.

Are adjoining rooms available at Country Cascades Waterpark Resort?
Yes, Country Cascades offers a connecting suite comprising a Two Queen Room and an Executive Suite room. Adjoining rooms are taken as requests only and cannot be guaranteed.

How old do you have to be to check-in at Country Cascades Waterpark Resort?
At least one person in your room must be 18 years old or older.

The Ramsey Hotel and Convention Center ID 514

How many rooms are available?
The hotel has 206 rooms.

How many floors are in the hotel?
There are five floors total, with all rooms located on floors 2-5. There is elevator access.

Do you have a restaurant on-site? A lounge, café or gift shop?
Yes. The hotel has a cocktail lounge and restaurant on-site for guests.

Does the hotel serve a complimentary breakfast?
Yes. A complimentary full hot deluxe breakfast with restaurant seating is served daily.

Is WiFi access available?
Yes. Guests may access the WiFi free of charge.

Is parking available?
Yes. Free parking is offered to hotel guests.

Do you have a minimum age required for check-in?
Guests must be at least 21 years of age to check-in at the Holiday Inn Pigeon Forge.

Will I be charged for resort fees?
No.

Does the hotel have a pool?
Yes. The hotel has an indoor heated and cooled pool area with full-service pool bar and giant movie screen. Plus, free nightly popcorn and movie nights are offered on the movie screen in the indoor pool area.

What are the hours of operation for the pool?
The indoor pool is open from 9:00 am to Midnight.

Is late check-in available?
Yes. Guests may check-in at any time.

Is smoking allowed at this property?
No, the hotel is 100% non-smoking.

How many adjoining rooms are available?
There are 25 sets of connecting room. In each instance, a room with ONE king bed connects to a room with TWO double beds.

Does the hotel charge for cribs or rollaways?
Cribs are provided at no charge, based on availability. There is a charge of $10.00 per night for rollaway beds.

Is the hotel located on a trolley stop?
There is a Trolley Stop on-site. It is located at the end of the new Convention Center.

Friday, June 11, 2010

Holiday Inn Express Pigeon Forge Frequently Asked Questions

How many rooms are available at the Holiday Inn Express?
There are a total of 105 units available at this property.

How many buildings comprise the units at Holiday Inn Express?
There units are all located in one building.

How many floors constitute the Holiday Inn Express?
There are 5 floors total.

Are adjoining rooms available at the Holiday Inn Express Pigeon Forge?
Adjoining rooms are available. There are a total of 10 adjoining units available.

Do you have a restaurant on-site at the Holiday Inn Express Pigeon Forge? A lounge? Café? Gift Shop?
No.

What are the pool hours at the Holiday Inn Express?
The pool is open from 9:00am – 11pm.

Does the Holiday Inn Express have any resort fees?
No.

Does the Holiday Inn Express have rollaways or cribs? What is the charge for these items?
Rollaways are $10 per night. Cribs are free of charge.

Is Wi-Fi available at Holiday Inn Express?
Yes, Wi-Fi is offered free to guests.

Are handicap rooms available at this property?
Yes, there are a total of seven handicap rooms available to guests.

Is smoking allowed at the Holiday Inn Express?
No. This hotel is completely non-smoking.

What is the minimum age to check-in at this hotel?
Guests must be at least 18 years of age.

Monday, May 31, 2010

Branson Zipline and Canopy Tours Frequently Asked Questions

How long do the zipline tours last at Branson Zipline?
Ozarks Xplorer Canopy Tour - 2.5-3 hours
Blue Streak Fast Line - 30 minutes
Flying Prospector Canopy Tour - 1.5 hours
Canopy Adventure Combo - 3 hours
Additionally, plan on arriving at least 30 minutes prior to your scheduled tour time to allow for check-in.

How long are the courses at Branson Zipline zip line and canopy courses?
In total, the zipline and canopy course at Wolfe Creek Preserve features over one mile of zip lines, as well as numerous suspension bridges and walkways. For all tours featured along the course, you will enjoy a ride to the top of Wolfe Mountain in a Pinzgauer Swiss Army troop carrier and then descend down the route outlined for your particular zip line and canopy tour.

What should I wear for the zipline tour?
Guests should wear comfortable clothing that is appropriate for physical activity, such as short sleeve or long sleeve T-shirts and shorts or long pants. Clothing such as swimsuits and dresses are not recommended. All riders must wear closed shoes or closed toe sandals that are strapped on. No loose shoes of any kind are permitted! Riders with long hair are advised to wear their hair in a ponytail, and riders should avoid wearing dangly jewelry. If you forget any of the above appropriate clothing items, we have them available for sale in our gift shop. We also advise guests to wear layers in case of cool or inclement weather.

Is Branson Zipline associated with any industry organizations?
Yes. Branson Zipline was built by an Association for Challenge Course Technology (ACCT) - certified contractor and its guides are course certified.

How much physical effort is involved in the tours at Branson Zipline?
We have designed this tour to require minimal physical exertion and to be fun for all ages. There are a few steps and some walking involved. But, if you are capable of walking at the mall, you will be able to enjoy this tour.

I am pregnant. Can I still participate?
Due to safety concerns, we can not allow anyone who is pregnant to participate in any of our tours.

Can people with health issues still participate in the tour?
If you have pre-existing health conditions that impair your physical activity you may want to check with your physician before participating in any of the tours offered by Branson Zipline.

Do you have any age or weight restrictions?
We can easily accommodate any age so long as the participant meets our Minimum Activity Eligibility Requirements page. However, due to safety concerns, all guests of Zipline Canopy Tours must weigh between 70 - 275 lbs. All guests of Blue Streak Fast Line with Freefall Xpress must weigh between 70 - 250 lbs.

Does the tour run in inclement weather?
We do operate rain or shine, sleet or snow. Typically, we only close the property due to lightning.

What kind of training do your guides receive?
All guides are course-certified to ACCT standards. 

What if I have never done a zipline tour before?
No experience is required. Our patient guides will help you have the best possible experience.

Will I need to sign a waiver?
Yes, it is required that you sign a waiver similar to any other you may sign to participate in physical activity.

Can I bring a camera?
For the safety of all of our guests and guides, cameras are NOT allowed on any Zipline tour. Your guides will take photographs which will be available for purchase at the conclusion of your tour. Cameras ARE welcome on the Wolfe Creek Photo Safari Tour, which is a ground-based tour.

What steps have been taken to mitigate danger?
The zip line course at Branson Zipline was designed and built by an Association for Challenge Course Technology (ACCT) - certified builder. The ACCT is the leading U.S. organization that sets safety standards for zip line tours and has been accredited by the American National Standards Institute (ANSI).

Friday, March 12, 2010

The Track Frequently Asked Questions

Are there any restrictions at The Track?
For the Blaster Boats, Bumper Cars, and Rookie Karts, drivers must be 4' and passengers must be at least between 3' and 3' 11. For the regular track, drivers must be 4' 6" and passengers must be between 3' and 4' 5". Wild Woody track drivers must be 4' 8" and possess a valid driver's license to drive the double karts, while passengers must be between 3' and 4' 7". For the Kiddie Track, riders must be 3' to drive.

Bungee jump participants must weigh between 80 and 240 lbs. For SkyFlyer, participants must be a minimum height of 3' 6".

Tuesday, January 26, 2010

1st Inn Branson Frequently Asked Questions

How many rooms are available at the 1st Inn Branson?
There are a total of 132 units available at this property.

How many buildings comprise the units at 1st Inn Branson?
There are a total of two buildings.

How many floors constitute the 1st Inn Branson?
There are 3 floors in both buildings.

Are adjoining rooms available at the 1st Inn Branson?
Adjoining rooms are not available at this property.

Do you have a restaurant on-site at the 1st Inn Branson? A lounge? Café? Gift Shop?
No.

Do you have a minimum age required for check-in at 1st Inn Branson?
Guests must be at least 18 years of age to check-in at this property.

Are there any resort fees at 1st Inn Branson?
No, there are no resort fees.

Do you charge for cribs, rollaways, microwaves or fridges at 1st Inn Branson?
There is no charge for cribs, but they are available on a first come, first serve basis. Rollaways are not available.

What are the pool hours at the 1st Inn Branson?
The pool is open from 9:30 am – 11:00 pm. Hours are seasonal and subject to change.

Is late check-in available at 1st Inn Branson?
All reservations are guaranteed so the guest may check in at any time.

Is Wi-Fi available at 1st Inn Branson?
Yes, Wi-Fi is offered free to guests.

What does the continental breakfast consist of at 1st Inn Branson?
The breakfast includes biscuits & gravy, bagels, toasts, fruit, donuts, coffee and juice.

Friday, January 8, 2010

Chateau on the Lake Resort Frequently Asked Questions

How many rooms are available at the Chateau on the Lake Resort?
There are a total of 301 rooms located at this property.

How many floors constitute the Chateau Resort?
There are 10 floors total.

How many adjoining rooms are available at your property?
There are about 50 adjoining rooms available at the Chateau on the Lake Resort.

Do you have a restaurant on-site? A lounge? Café?
There is the Chateau Grille, Atrium Café and Wine Bar, Sweet Shoppe, Downstairs Deli and Library Lounge. Room service is available daily. All shop hours are seasonal. We have our Sassafras Movie Theatre which shows recently released DVD’s that are kid-friendly. From April through September the Chateau Marina is open. They offer boat and jet-ski rentals. They also offer complimentary use of non-motorized watercraft (paddleboats, canoes and kayaks). An outdoor playground, tennis courts and basketball hoop are also available. These are seasonal as well.

What are the general hours for the amenities at the Chateau on the Lake Resort?
All hours are seasonal. The Atrium Café is typically open from 7:00 am-9:00 pm, Chateau Grille 7:00 am-2:00 pm and 5:00 pm-9:00 pm, Downstairs Deli 11:00 am-3:00 pm, Sweet Shoppe 7:00 am-9:00 pm, Library Lounge 5:00 pm-midnight based on occupancy and room service 7:00 am-9:00 pm. Extended hours are available during times of higher occupancy. We offer Sunday Brunch from 11:00 am-3:00 pm in the Chateau Grille, and several holiday brunches as well.

Is there a minimum age required for check-in at the Chateau on the Lake Resort?
Guests must be at least 21 years of age to check-in at this facility.

Do you have any resort fees at the Chateau on the Lake Resort?
Wireless internet access is $9.95/24-hour period.

Do you charge for cribs, rollaways, microwaves or fridges?
Cribs are complimentary. Microwaves, fridges and rollaways are $25 per night.

What are the pool hours at the Chateau on the Lake?
The indoor pool and whirlpool is available 24 hours for adults, closing at 10pm for children 18 and under. The indoor pool and whirlpool close at 10pm Sunday and reopens at 8am Monday for maintenance. The outdoor pool and whirlpool is open from 9am to 10pm based on weather. It is open Memorial Day to Labor Day.

What type of parking is available at the Chateau Resort in Branson?
They have complimentary self-parking both indoors and outdoors. They also have valet parking for $14/night.

Is late check-in available?
All reservations are guaranteed for late arrival.

What is the pet policy at the Chateau on the Lake Resort?
Pets are allowed on the 3rd floor. Pets are limited to 25 pounds or less and guests are charged a $50 fee per stay. If a guest is bringing a pet it must be noted at the time of reservation. All pet fees will be accessed to the guest directly.

What is your smoking policy?
The Chateau on the Lake is a non-smoking facility. This includes all guest rooms and balconies. There is a $250 recovery fee if a guest smokes in their room or on the balcony. We do have designated smoking areas outside.

What is available at the Spa Chateau?
Spa Chateau is a full service spa with a full complement of massage, facials, body treatments, nail services, hair and makeup. Each of our signature treatments incorporates the traditions and elements of the Ozarks integrating healing breath and reflection. Our services soothe the skin, body and soul with botanical oils and ingredients only nature can provide.

Enjoy one of our two co-ed whirlpools, the one indoors or the roman inspired outdoor whirlpool overlooking the shore of Table Rock Lake. Our locker rooms are appointed with eucalyptus steam rooms and dry saunas. The relaxing locker rooms and lounges provide the setting to renew for an hour or the day.