Where do guests check-in for their Atlantis Adventures Submarine Tour?
Guests check-in at the Atlantis Maui Logo Shop in Lahaina. Check-in is required 30 minutes before the scheduled submarine time.
How long is the Atlantis Submarine Tour?
The total time for the Submarine Tour is 105 minutes in length.
Are there any restrictions guests should know about the tour?
Children must be a minimum of 36" in height to ride the submarine. Each guest is required to independently navigate a nearly vertical 10-step ladder into and out of the submarine.
Are food and beverages available on the Atlantis Submarine tour?
No.
How deep into the ocean does the submarine dive?
Over 100 feet.
Are there any bathrooms on board the Atlantis Adventures Submarine?
There are none on the submarine, but bathrooms are located at the check-in site.
For the Maui Snorkel and Submarine Combo, are there any restrictions?Children must be at least 5 years old to partake in snorkeling.
Is food included with the Maui Snorkel and Submarine Combo?Lunch and other snacks are included with the snorkel cruise.
What is the featured menu for the Snorkel & Luau Combo?
The Luau Menu:
Appetizers: Toss Greens w/ dressing, Macaroni Salad, Oriental Noodle Salad, Banana-Mandarin Orange Salad, Rolls/Butter
Entrées: Namasu, Lomi Lomi Salmon, Poi, Corn Cobettes, Imu Kalua Pork, Kalua Turkey, Shoyu Chicken, Baked Mahi Mahi, Pulehu Beef, Fried Rice, Sweet Potatoe
Desserts: Fresh Pineapple & Papaya, Asst. Desserts
Beverages: Standard Cocktails, Beer, Wine, Soft Drinks, Fruit Punch, Coffee & Hot Tea *You can also try Blended Tropical Drinks for $10 in a fresh Pineapple Island Oasis.
Special Keiki (Kid's) Buffet: Chicken Nuggets, Hot Dogs, Macaroni & Cheese, Potato Chips, and Corn Cobettes
Inclusion(s): Welcome Drink / Open Bar (All-You-Can-Drink) / Entertainment / Soft Drinks / Lei Greeting / Dinner
How long is the Royal Lahaina Luau that is included with the Snorkel & Luau Combo?Time & Duration: 3 hours (Starting at 5:00 pm - 8:00 pm)
Monday, November 29, 2010
Wednesday, November 24, 2010
Atlantis Adventures Big Island Frequently Asked Questions
Where do guests check-in for their Atlantis Adventures Submarine Tour?Guests must check-in at the Atlantis Submarine ticket office on Alii Drive located across from the Kailua-Kona Pier. Check-in required 30 minutes before the scheduled submarine tour time.
How long is the Atlantis Submarine Tour?Actual underwater tour time is 35 minutes. Shuttle boat ride from the pier to the submarine site plus transfer is 10 minutes each way.
Are there any restrictions guests should know about the tour?Children must be a minimum of 36" in height to ride the submarine. Each guest is required to independently navigate a nearly vertical 7-step ladder into and out of the submarine.
Are food and beverages available on this tour?No.
How deep into the ocean does the submarine dive?Over 100 feet.
Are there any bathrooms on board the Atlantis Adventures Submarine?There are none on the submarine, but bathrooms are located at the entrance to the pier.
How long is the Atlantis Submarine Tour?Actual underwater tour time is 35 minutes. Shuttle boat ride from the pier to the submarine site plus transfer is 10 minutes each way.
Are there any restrictions guests should know about the tour?Children must be a minimum of 36" in height to ride the submarine. Each guest is required to independently navigate a nearly vertical 7-step ladder into and out of the submarine.
Are food and beverages available on this tour?No.
How deep into the ocean does the submarine dive?Over 100 feet.
Are there any bathrooms on board the Atlantis Adventures Submarine?There are none on the submarine, but bathrooms are located at the entrance to the pier.
Friday, October 22, 2010
Kapalua Zipline Adventures Frequently Asked Questions
What should visitors wear and/or bring for their Kapalua Zipline Adventure?
Required - Closed toe hiking or athletic type footwear - No Crocs allowed.
Be advised that the weather can change quickly so layered clothing is a good idea. Remove hanging or dangling jewelry and rings before attempting the climbing tower. Kapalua Adventures is not responsible for the loss of personal items such as cameras and sunglasses. Patagonia rain jackets will be provided at the beginning of experience.
Are there age restrictions?
Participants must be at least 10 years old and weigh at least 60 lbs. Also, riders cannot weigh over 250 lbs.
What are the weight restrictions?
Riders must be a minimum 60 lbs. and can weigh no more than 250 lbs.
Do guests need to sign a waiver at Kapalua Adventures?
Yes, all guests must sign a waiver. Also, guests under the age of 18 will need a guardian's signature before zipping.
Where is Kapalua Adventures and the Kapalua Activity Center Located?
Turn left off Highway 30 at the main entrance of Kapalua Resort. Turn right after second building on the right side and then right into the parking lot. Check-in is located at the Kapalua Activity Center, 2000 Village Road.
Are Zipline tours cancelled due to weather?
Tours will run Rain or shine; however cancellations may occur during high winds, severe thunderstorms, or hazardous weather. In these events, we will do our best to re-book your tour immediately or provide a refund as appropriate.
My friends want to come but aren't purchasing a tour. Is there a place for them to watch?
Unfortunately, guests are not able to come out on tour if they are not part of the group.
When do I need to check in prior to my Zipline Tour?
We ask that you check in at the Kapalua Activity Center at least 30 minutes prior to your tour to ensure enough time for preparations. All parties will need to sign waivers, review equipment, and understand details of the tour.
Required - Closed toe hiking or athletic type footwear - No Crocs allowed.
Be advised that the weather can change quickly so layered clothing is a good idea. Remove hanging or dangling jewelry and rings before attempting the climbing tower. Kapalua Adventures is not responsible for the loss of personal items such as cameras and sunglasses. Patagonia rain jackets will be provided at the beginning of experience.
Are there age restrictions?
Participants must be at least 10 years old and weigh at least 60 lbs. Also, riders cannot weigh over 250 lbs.
What are the weight restrictions?
Riders must be a minimum 60 lbs. and can weigh no more than 250 lbs.
Do guests need to sign a waiver at Kapalua Adventures?
Yes, all guests must sign a waiver. Also, guests under the age of 18 will need a guardian's signature before zipping.
Where is Kapalua Adventures and the Kapalua Activity Center Located?
Turn left off Highway 30 at the main entrance of Kapalua Resort. Turn right after second building on the right side and then right into the parking lot. Check-in is located at the Kapalua Activity Center, 2000 Village Road.
Are Zipline tours cancelled due to weather?
Tours will run Rain or shine; however cancellations may occur during high winds, severe thunderstorms, or hazardous weather. In these events, we will do our best to re-book your tour immediately or provide a refund as appropriate.
My friends want to come but aren't purchasing a tour. Is there a place for them to watch?
Unfortunately, guests are not able to come out on tour if they are not part of the group.
When do I need to check in prior to my Zipline Tour?
We ask that you check in at the Kapalua Activity Center at least 30 minutes prior to your tour to ensure enough time for preparations. All parties will need to sign waivers, review equipment, and understand details of the tour.
Friday, September 17, 2010
Baymont Inn & Suites Frequently Asked Questions
How many rooms are available at Baymont Inn & Suites?
There are a total of 87 rooms at this hotel.
How many different buildings comprise your units?
All of the units are located in one main building.
How many floors constitute the Baymont Inn & Suites?
There are a total of five floors.
Do you have a restaurant, gift shop or lounge located on-site?
No.
Are pets allowed at Baymont Inn & Suites?
Baymont Inn & Suites is a pet-friendly hotel. There is a $25 fee per pet. Pets must weigh 25 pounds or less.
Are microwaves in each room?
Yes.
What is included with breakfast at Baymont Inn & Suites?
Biscuits & Gravy (on weekends), Belgian Waffles, Oatmeal, Cold Cereals, Donuts, Toast, English Muffins, Fruit, Milk, Juice, Tea, Coffee, Hot Chocolate, and Cappuccino.
What are the pool hours at Baymont Inn & Suites?
The indoor pool and hot tub at Baymont Inn & Suites are open for our guests' enjoyment from 8:00 am to 11:00 pm.
How old do you have to be to check-in at Baymont Inn & Suites?
At least one person in your room must be 18 years old or older.
Is WiFi available?
Yes. Guests may use the complimentary WiFi.
Can I request a rollaway bed or crib?
Sofa beds are available upon request.
Will my room include a safe?
Yes.
Can I request a smoking room?
No. This is a smoke-free hotel.
There are a total of 87 rooms at this hotel.
How many different buildings comprise your units?
All of the units are located in one main building.
How many floors constitute the Baymont Inn & Suites?
There are a total of five floors.
Do you have a restaurant, gift shop or lounge located on-site?
No.
Are pets allowed at Baymont Inn & Suites?
Baymont Inn & Suites is a pet-friendly hotel. There is a $25 fee per pet. Pets must weigh 25 pounds or less.
Are microwaves in each room?
Yes.
What is included with breakfast at Baymont Inn & Suites?
Biscuits & Gravy (on weekends), Belgian Waffles, Oatmeal, Cold Cereals, Donuts, Toast, English Muffins, Fruit, Milk, Juice, Tea, Coffee, Hot Chocolate, and Cappuccino.
What are the pool hours at Baymont Inn & Suites?
The indoor pool and hot tub at Baymont Inn & Suites are open for our guests' enjoyment from 8:00 am to 11:00 pm.
How old do you have to be to check-in at Baymont Inn & Suites?
At least one person in your room must be 18 years old or older.
Is WiFi available?
Yes. Guests may use the complimentary WiFi.
Can I request a rollaway bed or crib?
Sofa beds are available upon request.
Will my room include a safe?
Yes.
Can I request a smoking room?
No. This is a smoke-free hotel.
Tuesday, July 20, 2010
Scenic Helicopter Tours Frequently Asked Questions
How many people do the helicopters at Scenic Helicopter Tours hold?
Our helicopter's hold either three (3) or four (4) passengers. We believe in quality rather than quantity, and our helicopters offer the best visibility with all seats facing forward.
How long do the flights last?
To get the times on the flights, you just cut the miles in half. So for example the River Island flight is 8 miles in distance, so the length is 4 minutes. Please arrive approximately 30 minutes prior to flight time to fill out paperwork and ensure on-time flights.
Is there an age limit?
Not at all. Our youngest passenger was 20 days old and the oldest passenger we know of was 102 years old, so if you're in between those ages you are good to go. If you're older or younger, please let us know so we can make note. Children less than 24 months are free.
Can handicapped people take a flight?
Absolutely! One of our biggest thrills is to enable those who cannot hike the back country trails to still enjoy the beauty of our area.
Do you fly over waterfalls?
No, not any longer. The reason is, that most of the waterfalls in the park are very popular destinations for hikers and in order to see them from the helicopter we have to get very low over them. We decided years ago to discontinue this for the hiker's enjoyment of natural quiet, besides the park offers many other awesome views that are virtually untouched by human feet.
Can we take pictures/video from the helicopter during our Scenic Helicopter Tour?
Yes. In fact, it is highly recommended.
Where is Scenic Helicopter Tours located?
The physical location is 1949 Winfield Dunn Parkway in Sevierville.
Is there a weight limit?
Yes. In one of our aircraft we have a per seat limit of 300lbs.
Can pets come along for the ride?
No. FAA regulations do not allow us to accommodate animals.
Our helicopter's hold either three (3) or four (4) passengers. We believe in quality rather than quantity, and our helicopters offer the best visibility with all seats facing forward.
How long do the flights last?
To get the times on the flights, you just cut the miles in half. So for example the River Island flight is 8 miles in distance, so the length is 4 minutes. Please arrive approximately 30 minutes prior to flight time to fill out paperwork and ensure on-time flights.
Is there an age limit?
Not at all. Our youngest passenger was 20 days old and the oldest passenger we know of was 102 years old, so if you're in between those ages you are good to go. If you're older or younger, please let us know so we can make note. Children less than 24 months are free.
Can handicapped people take a flight?
Absolutely! One of our biggest thrills is to enable those who cannot hike the back country trails to still enjoy the beauty of our area.
Do you fly over waterfalls?
No, not any longer. The reason is, that most of the waterfalls in the park are very popular destinations for hikers and in order to see them from the helicopter we have to get very low over them. We decided years ago to discontinue this for the hiker's enjoyment of natural quiet, besides the park offers many other awesome views that are virtually untouched by human feet.
Can we take pictures/video from the helicopter during our Scenic Helicopter Tour?
Yes. In fact, it is highly recommended.
Where is Scenic Helicopter Tours located?
The physical location is 1949 Winfield Dunn Parkway in Sevierville.
Is there a weight limit?
Yes. In one of our aircraft we have a per seat limit of 300lbs.
Can pets come along for the ride?
No. FAA regulations do not allow us to accommodate animals.
Thursday, July 8, 2010
Medieval Times Myrtle Beach Frequently Asked Questions
Is there a pre-show guests should be aware of at Medieval Times Dinner & Tournament?
There is not a pre-show per se, but the castle does open 90 minutes prior to show time. Knighting ceremonies and photos are taken prior to the show starting.
If my child is under 3, are they free?
Children under 3 are admitted free as long as they sit on an adult's lap and eat from their plate. If you prefer the child have his own seat or meal, a child rate would apply.
Are visitors allowed to meet & greet the performers at Medieval Times?
Yes. Performers are available after the show for pictures and autographs after the show in the Hall of Arms.
Are cameras, audio or video recording allowed during the show?
Cameras are allowed. Audio and video recording are strictly prohibited.
What else is offered at Medieval Times, besides the show?
Medieval Times also features an excellent bar, dance floor, Hall of Arms displaying medieval artifacts and medieval torture museum, also known as the dungeon tour.
What type of menu is served at Medieval Times?
The standard menu consists of garlic bread, creamy tomato bisque soup, choice of roasted chicken, sweet buttered corn, herb basted potato and pastry of the castle. A vegetarian meal is available. It consists of garlic bread, creamy tomato bisque soup, large Portobello mushroom stuffed with whole grain rice and beans, a large skewer of roasted vegetables, hummus with pita chips and pastry of the castle. Soft drinks, ice tea and coffee are included in the meal.
Is it true that we must eat with our hands?
Absolutely! Eating utensils were not used in the 11th-century and we take you back.
What is the length of your intermission?
There is no intermission.
Approximately how long is the Medieval Times Dinner & Tournament Show?
The show lasts approximately two hours.
Does the theater offer handicap seating?
Yes.
Is seating assigned?
No. Seating is first come, first serve.
Is there a dress code I should follow?
Casual dress is acceptable for this performance.
There is not a pre-show per se, but the castle does open 90 minutes prior to show time. Knighting ceremonies and photos are taken prior to the show starting.
If my child is under 3, are they free?
Children under 3 are admitted free as long as they sit on an adult's lap and eat from their plate. If you prefer the child have his own seat or meal, a child rate would apply.
Are visitors allowed to meet & greet the performers at Medieval Times?
Yes. Performers are available after the show for pictures and autographs after the show in the Hall of Arms.
Are cameras, audio or video recording allowed during the show?
Cameras are allowed. Audio and video recording are strictly prohibited.
What else is offered at Medieval Times, besides the show?
Medieval Times also features an excellent bar, dance floor, Hall of Arms displaying medieval artifacts and medieval torture museum, also known as the dungeon tour.
What type of menu is served at Medieval Times?
The standard menu consists of garlic bread, creamy tomato bisque soup, choice of roasted chicken, sweet buttered corn, herb basted potato and pastry of the castle. A vegetarian meal is available. It consists of garlic bread, creamy tomato bisque soup, large Portobello mushroom stuffed with whole grain rice and beans, a large skewer of roasted vegetables, hummus with pita chips and pastry of the castle. Soft drinks, ice tea and coffee are included in the meal.
Is it true that we must eat with our hands?
Absolutely! Eating utensils were not used in the 11th-century and we take you back.
What is the length of your intermission?
There is no intermission.
Approximately how long is the Medieval Times Dinner & Tournament Show?
The show lasts approximately two hours.
Does the theater offer handicap seating?
Yes.
Is seating assigned?
No. Seating is first come, first serve.
Is there a dress code I should follow?
Casual dress is acceptable for this performance.
Thursday, July 1, 2010
Great Escapes of the Smokies Frequently Asked Questions
How many people are allowed to stay in each cabin?
Occupancy may not exceed what is posted for each cabin. Maximum occupancy includes infants and children.
The following outlines the general maximum occupancy for each home, unless otherwise posted:
• 1 bedrooms sleep maximum of 4
• 2 bedrooms sleep maximum of 6
• 3 bedrooms sleep maximum of 8
Is there a fully equipped kitchen in all cabins at Great Escapes of the Smokies?
Yes, every vacation property has a fully equipped kitchen including:
Refrigerator, stove, microwave, dishwasher, blender, coffee maker, toaster, pots & pans, dishes, glasses, silverware and cooking utensils, iron and ironing board, vacuum cleaner, broom, and dust pan.
Are linens and towels provided?
Yes, there are linens and towels provided in each cabin. All bedding is provided and towels are supplied.
Are the cabins cleaned daily at Great Escapes of the Smokies?
No, the cabin is cleaned before your arrival and after your departure. You can request a Mid-stay Clean at an additional charge, generally $60 for 1-bedrooms, $80 for 2-bedrooms and $100 for 3-bedrooms. A Mid-stay Clean includes: changing linens and towels, cleaning all bathrooms, kitchen area, vacuum and dusting, sweeping and mopping and refreshing your starter paper products.
Are there cleaning supplies provided?
Basic cleaning supplies are provided, and there is a washer/dryer (except in studios), mop, broom, dustpan, vacuum, dishwasher (except in studios), iron and ironing board in the property. There are starter paper products, however you will be responsible for replenishment thereafter.
Are the properties Non-Smoking?
Yes, all of our properties are strictly Non-Smoking.
Occupancy may not exceed what is posted for each cabin. Maximum occupancy includes infants and children.
The following outlines the general maximum occupancy for each home, unless otherwise posted:
• 1 bedrooms sleep maximum of 4
• 2 bedrooms sleep maximum of 6
• 3 bedrooms sleep maximum of 8
Is there a fully equipped kitchen in all cabins at Great Escapes of the Smokies?
Yes, every vacation property has a fully equipped kitchen including:
Refrigerator, stove, microwave, dishwasher, blender, coffee maker, toaster, pots & pans, dishes, glasses, silverware and cooking utensils, iron and ironing board, vacuum cleaner, broom, and dust pan.
Are linens and towels provided?
Yes, there are linens and towels provided in each cabin. All bedding is provided and towels are supplied.
Are the cabins cleaned daily at Great Escapes of the Smokies?
No, the cabin is cleaned before your arrival and after your departure. You can request a Mid-stay Clean at an additional charge, generally $60 for 1-bedrooms, $80 for 2-bedrooms and $100 for 3-bedrooms. A Mid-stay Clean includes: changing linens and towels, cleaning all bathrooms, kitchen area, vacuum and dusting, sweeping and mopping and refreshing your starter paper products.
Are there cleaning supplies provided?
Basic cleaning supplies are provided, and there is a washer/dryer (except in studios), mop, broom, dustpan, vacuum, dishwasher (except in studios), iron and ironing board in the property. There are starter paper products, however you will be responsible for replenishment thereafter.
Are the properties Non-Smoking?
Yes, all of our properties are strictly Non-Smoking.
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