Friday, March 4, 2011

Neal McCoy Frequently Asked Questions

Is there a pre-show guests should be aware of at the Neal McCoy show?
No.

Are visitors allowed to meet & greet the performers of the Neal McCoy show?
Yes. Performers will be in the lobby after the show to shake hands, take pictures and meet their fans.

Are cameras, audio or video recording allowed at the show?
Cameras are allowed but no video or audio is permitted.

What is the size of the theater?
It holds 1070 people on lower level of the auditorium.

How many rows are in the theater?
There are 20 rows.

Approximately how long is the Neal McCoy show?
The shows is 2 hours.

Is there an intermission? If so, how long?
Yes, 10-15 minutes.

What type of parking do you have?
Great parking – Flat lot!

What type of handicap seating/accessibility do you have?
The theater is features seating for handicap patrons, including those with wheelchairs.

Buckets N Boards Frequently Asked Questions

Is there a pre-show guests should be aware of at Buckets N Boards?
No.

Are visitors allowed to meet & greet the performers at Buckets N Boards?
Yes. Performers will be in the lobby after the show to shake hands, take pictures and meet their fans.

Are cameras, audio or video recording allowed at the show?
Cameras are allowed but no video or audio is permitted.

What is the size of the theater?
It holds 1070 people on lower level of the auditorium.

How many rows are in the theater?
There are 20 rows.

Approximately how long is Buckets N Boards?
The shows is 2 hours.

Is there an intermission? If so, how long?
Yes, 10-15 minutes.

What type of parking do you have?
Great parking – Flat lot!

What type of handicap seating/accessibility do you have?
The theater is features seating for handicap patrons, including those with wheelchairs.

Clay Cooper Show Frequently Asked Questions

Is there a pre-show guests should be aware of at the Clay Cooper Show?
There is a short pre-show presented 10 minutes before the show.

Are visitors allowed to meet & greet the performers at the show?
Yes. Performers will be in the lobby after the show to shake hands, take pictures and meet their fans.

Are cameras, audio or video recording allowed at the show?
Cameras are allowed but no video or audio is permitted.

What is the size of the theater?
It holds 1070 people on lower level of the auditorium.

How many rows?
There are 20 rows.

Approximately how long is the show?
The shows is 2 hours.

Is there an intermission? If so, how long?
Yes, 10-15 minutes.

What type of parking do you have?
Great parking – Flat lot!

What type of handicap seating/accessibility do you have?
The theater is features seating for handicap patrons, including those with wheelchairs.

Acrobats of China New Years Show Frequently Asked Questions

Is there a pre-show guests should be aware of at the Acrobats of China?
Yes. 15 minutes prior to the show we have a short video on Shanghai.

Are visitors allowed to meet & greet the performers at the show?
Yes. After the show all the Acrobats are in the lobby to sign autographs and have pictures taken.

Are cameras, audio or video recording allowed at Acrobats of China?
None of the above items are allowed during the show, but you can take pictures with the Acrobats in the lobby after the show.

What is the size of the theater?
The theater seats 950.

How many rows are in the theater?
There are 22 rows.

Approximately how long is the Acrobats of China show?
The show is 2 hours.

Is there an intermission? If so, how long?
Yes. It is 15 minutes.

What type of parking do you have?
We have FREE parking in a level parking lot.

What type of handicap seating/accessibility do you have?
Handicap seating, which is wheelchair accessible, available on aisle.

Acrobats of China Frequently Asked Questions

Is there a pre-show guests should be aware of at the Acrobats of China?
Yes. 15 minutes prior to the show we have a short video on Shanghai.

Are visitors allowed to meet & greet the performers at the show?
Yes. After the show, all the Acrobats are in the lobby to sign autographs and have pictures taken.

Are cameras, audio or video recording allowed at Acrobats of China?
None of the above items are allowed during the show, but you can take pictures with the Acrobats in the lobby after the show.

Approximately how long is the Acrobats of China show?
The show is 2 hours.

Is there an intermission? If so, how long?
Yes. It is 15 minutes.

What type of parking do you have?
We have FREE parking in a multi-level parking lot.

What type of handicap seating/accessibility do you have?
Handicap seating, which is wheelchair accessible, available on the aisle.

Todd Oliver & Friends Show Frequently Asked Questions

Approximately how long is the Todd Oliver & Friends Show?
The show starts at 12:30pm and ends at 2:00pm. The show itself is approximately 1 and ½ hours. The picnic style meal is served from 11:30am to 12:25pm.

A picnic style meal is served with the show. How does that work?
The meal is served prior to the show from 11:30am to 12:25pm. The price of the ticket includes the meal.

Is there a pre-show guests should be aware of?
No, there is not a pre-show at the Todd Oliver & Friends Show.

Are visitors allowed to meet and greet the performers?
Yes, guests can meet the performers of the show after the show in the lobby.

Are cameras, audio or video recording allowed at your show?
Cameras are allowed but audio and video recording is strictly prohibited.

What type of handicap seating/handicap accessibility do you have?
The Jim Stafford Theatre where Todd Oliver & Friends performs is fully ADA compliant.

What is the size of the Jim Stafford Theatre where Todd Oliver & Friends performs?
The theatre seats 913 guests.

How many rows constitute your theater?
There are a total of 38 rows. The first 9 rows of seating feature 41” hi-back seats with cushioned pillow top headrests, armrest with cup holder, and an ergonomic, curved design for added comfort. There is no extra charge for this seating.

What is the length of intermission at the Todd Oliver & Friends Show?
The intermission is approximately 15 minutes.

What type of parking do you have?
Parking is complementary. The parking lot at the Jim Stafford Theatre where Todd Oliver & Friends performs has a slight grade but there is a free shuttle that picks guests up from the parking area and transports them to the front of the theatre.

Friday, January 14, 2011

Water Country USA Frequently Asked Questions

Do Water Country USA tickets expire?
Yes, they are only valid for the season.

Is smoking allowed at Water Country USA?
Country USA is committed to a safe and friendly environment. Therefore we have provided designated smoking stations throughout the park. All indoor areas will remain smoke-free environments. Outdoor smoking stations are designated in guest areas by smoking urns, benches and "Designated Smoking Area" signs, which are situated near most restrooms. These signs are marked on the park maps.

What options are available if I want to bring my pet to the park?
Pet care is provided in the England Parking Lot for an additional fee. Pets are not allowed inside the park. The facility is ventilated but not temperature-controlled. Pets will be offered fresh water, but it is the owner's responsibility to bring food and feed their pet. Trained service animals are welcome at Water Country USA.

Are coolers or picnic baskets allowed inside Water Country USA?
Picnic baskets and coolers are not allowed inside the park. (Exception: Baby food and medicine are permitted, but not in glass containers.) Guests are not allowed to bring food or flavored drinks into the park. We do allow each guest to bring one water bottle (plastic).

Can I rent a stroller or wheelchair at Water Country USA?
Strollers, Wheelchairs & Electric Carts are available for a nominal fee. You must be 18 years of age to rent electric carts and wheelchairs.

How much does it cost to park at Water Country USA?
General Parking: $17
Preferred Parking: $20-$30
Multi-Day Parking: $45 Valid up to 7 consecutive days

Are life vests available at Water Country USA?
The water park does provide free life vests to guests, in a variety of sizes. Guests are also allowed to bring their own.

What is the required attire at the water park?
Guests may wear swimsuits or shorts, and T-shirts on rides. Thong bathing suits are not permitted and T-Shirts may not be worn on Body Flumes rides. Aqua socks are allowed on rides and in pool areas.

What happens if it rains?
Water Country remains open during inclement weather, although some of the parks rides and attractions may be temporarily affected.  Refunds and rain checks will not be issued due to inclement weather.

What kind of security should I expect at Water Country USA?
The security procedures are designed to keep our guests, Team Members, and animals safe. Please note the following tips and reminders from the Security Team:
  • All bags, backpacks, and packages are subject to inspection prior to entering the park.
  • The following items are not permitted to be brought into Water Country USA: weapons, glass bottles, cans, any other type of sharp object, large hard or soft coolers and any hazardous items or materials.
  • Please leave any unnecessary articles locked in your vehicle to expedite your entry into the park.
What kind of items can I bring on a ride?
Loose articles are not permitted in the ride queue lines or on our major attractions. This includes but is not limited to, bags and purses, cameras, cell phones, hats, keys, and wallets. Items must be safely secured in a sealed pocket, a waist pack, left in a locker or with a non-rider.

Can I take pictures while on a Water Country USA ride?

No. Due to the nature and dynamics of all rides and the potential for injury, the following items are not permitted on any ride:
  • Unsecured cameras or video cameras of any size 
  • Head harnesses
  • Selfie sticks
Can I rent a locker at Water Country USA?
Yes. All-day lockers are available for rent for an additional fee.

Is a First Aid Station available at the waterpark?
Yes. The First Aid Station is located near Launch Pad Express Cafe. Mobile first aid units are also available.