Are all Smoky Mountain Outdoors rafting trips guided?
Yes, all trips are fully guided.
How far is Smoky Mountain Outdoors from Gatlinburg?
The Smoky Mountain Outdoors Pigeon River Outpost is located about 45 minutes north of Gatlinburg. It is the closest whitewater rafting to the Smoky Mountain area.
Do I have to know how to swim?
No, every guest is issued a type 5, Coast Guard approved personal floatation device. The "PFD" is designed to give you all of the floatation needed on the river.
However, guests who reserve the Raft and Kayak River Combo must know how to swim.
Can I go if I am a bit overweight?
There are no upper limit weight requirements for rafting. Our "PFD's" can accommodate a chest girth of 54". Kayaks have a weight limit of 250 lbs.
Is there a minimum age requirement?
The minimum age/weight for the Upper Pigeon trip is 8 years old or 70 pounds. You have to be at least 3 years old to go on the Lower Pigeon trip. For kayaking trips, guests must be a minimum of 12 years of age.
When are raft trips scheduled?
The Pigeon River is not a free flowing river. About ten miles upstream from our launch area there is a dam that regulates the amount of water flowing down the river. From Memorial Day to Labor Day the flow is consistent and we can schedule accordingly. During the summer months we raft Tuesday, Wednesday, Thursday, and Saturday starting 11AM and trips depart every half hour until 5PM. The spring and fall trip availability will be based on local rainfall.
If I am pregnant can I go?
We do not recommend rafting if you are more than two months pregnant.
What do I wear for a rafting trip with Smoky Mountain Outdoors?
Shorts, t-shirt and secure fitting shoes. No flip-flops or bare feet allowed. During the Spring and Fall avoid cotton clothing, it really absorbs water and will make you cold. Wear clothing that will not absorb much water like wool. Good synthetic fabrics are fleece and polypropylene. Do not wear jeans.. We also provide nylon jackets and pants to wear over your clothing at no extra charge. Also, bring a dry change of clothes and a towel for after the trip.
If for some reason you forget secure shoes, they are for sale at the outpost.
Can I bring a camera on the rafting trip?
We recommend that you lock all personal items in you vehicle. Anything that you bring on the river will get wet and could possibly get lost during the trip. We will take pictures of your boat during the trip that can be seen and purchased after your trip.
Do you raft in the rain?
We raft rain or shine. Rafting is one of the best rainy day activities because getting wet is part of the fun! We may delay the trip for a few minutes to allow a strong storm to pass.
Friday, July 20, 2012
Monday, July 9, 2012
Glenstone Lodge Frequently Asked Questions
How many rooms are available at Glenstone Lodge?
There are 214 rooms are available throughout at total of 5 floors.
There are 214 rooms are available throughout at total of 5 floors.
Is there a restaurant on-site? A lounge? Café? Gift Shop?
There is a restaurant in the hotel – Patio Restaurant – which serves breakfast daily. The charge for the breakfast buffet is $8.95.
During which hours is the breakfast served?
Breakfast is served from 7am-11am. Items on the buffet include fresh fruits, omelettes, bacon and sausage, home fried potatoes, biscuits and gravy, eggs, pastries, cereals, and drinks.
What is the minimum age required for check-in at Glenstone Lodge?
Guests must be at least 21 years of age to check-in at this property.
Are resort fees charged at this property?
There is no resort fee at Glenstone Lodge.
There is a restaurant in the hotel – Patio Restaurant – which serves breakfast daily. The charge for the breakfast buffet is $8.95.
During which hours is the breakfast served?
Breakfast is served from 7am-11am. Items on the buffet include fresh fruits, omelettes, bacon and sausage, home fried potatoes, biscuits and gravy, eggs, pastries, cereals, and drinks.
What is the minimum age required for check-in at Glenstone Lodge?
Guests must be at least 21 years of age to check-in at this property.
Are resort fees charged at this property?
There is no resort fee at Glenstone Lodge.
Is there a charge for rollaways or cribs at Glenstone Lodge?
Rollaway beds are unavailable in guestrooms with two queen beds. Pack ‘n Plays are available on a first come, first serve basis.
What are the pool hours at Glenstone Lodge?
The indoor pool is open from 8am-10pm.
Is late check-in available?
Yes, all Reserve Direct reservations are guaranteed for late arrival and the front desk is open 24 hours.
Are pets allowed at the resort?
No.
Rollaway beds are unavailable in guestrooms with two queen beds. Pack ‘n Plays are available on a first come, first serve basis.
What are the pool hours at Glenstone Lodge?
The indoor pool is open from 8am-10pm.
Is late check-in available?
Yes, all Reserve Direct reservations are guaranteed for late arrival and the front desk is open 24 hours.
Are pets allowed at the resort?
No.
Is wireless internet available?
Free Wi-Fi is located throughout the hotel.
Is the hotel a non-smoking property?
Glenstone Lodge has a few smoking rooms available, but is largely a non-smoking property.
Free Wi-Fi is located throughout the hotel.
Is the hotel a non-smoking property?
Glenstone Lodge has a few smoking rooms available, but is largely a non-smoking property.
Is Glenstone Lodge on a trolley stop?
There is a trolley stop within walking distance of the hotel.
There is a trolley stop within walking distance of the hotel.
Friday, July 6, 2012
Ramada Pigeon Forge North ID 554
How many rooms are available at Ramada Pigeon Forge?
There are 127 rooms are available throughout at total of 3 floors.
There are 127 rooms are available throughout at total of 3 floors.
Is there a restaurant on-site? A lounge? Café? Gift Shop?
No.
During which hours is the continental breakfast served?
Breakfast is served from 6:30am-10:00am.
What is the minimum age required for check-in at Ramada Pigeon Forge?
Guests must be at least 21 years of age to check-in at this property.
Are resort fees charged at this property?
There is no resort fee at Ramada Pigeon Forge.
No.
During which hours is the continental breakfast served?
Breakfast is served from 6:30am-10:00am.
What is the minimum age required for check-in at Ramada Pigeon Forge?
Guests must be at least 21 years of age to check-in at this property.
Are resort fees charged at this property?
There is no resort fee at Ramada Pigeon Forge.
Is there a charge for rollaways or cribs at Ramada Pigeon
Forge?
Rollaways are not available but Pack ‘n Plays are available on a first come, first serve basis.
What are the pool hours at Ramada Pigeon Forge?
The indoor pool is open from 8am-Midnight.
Is late check-in available?
Yes, all Reserve Direct reservations are guaranteed for late arrival and the front desk is open 24 hours.
Are pets allowed at the resort?
No.
Rollaways are not available but Pack ‘n Plays are available on a first come, first serve basis.
What are the pool hours at Ramada Pigeon Forge?
The indoor pool is open from 8am-Midnight.
Is late check-in available?
Yes, all Reserve Direct reservations are guaranteed for late arrival and the front desk is open 24 hours.
Are pets allowed at the resort?
No.
Is wireless internet available?
Free Wi-Fi is located throughout the hotel.
Is the hotel a non-smoking property?
Yes, Ramada Pigeon Forge is a smoke-free property.
Free Wi-Fi is located throughout the hotel.
Is the hotel a non-smoking property?
Yes, Ramada Pigeon Forge is a smoke-free property.
Is Ramada Pigeon Forge on a trolley stop?
Yes, this hotel is located on a trolley stop.
Yes, this hotel is located on a trolley stop.
Timbers Lodge
How many rooms are available at Timbers Lodge?
There are 52 rooms are available throughout at total of 3 floors. All family suites are located on the 3rd floor.
Is there a restaurant on-site? A lounge? Café? Gift Shop?
No.
During which hours is the continental breakfast served?
Breakfast is served from 6:30am-9:30am.
What is the minimum age required for check-in at Timbers Lodge?
Guests must be at least 18 years of age to check-in at this property.
Are resort fees charged at this property?
There is no resort fee at Timbers Lodge.
There are 52 rooms are available throughout at total of 3 floors. All family suites are located on the 3rd floor.
Is there a restaurant on-site? A lounge? Café? Gift Shop?
No.
During which hours is the continental breakfast served?
Breakfast is served from 6:30am-9:30am.
What is the minimum age required for check-in at Timbers Lodge?
Guests must be at least 18 years of age to check-in at this property.
Are resort fees charged at this property?
There is no resort fee at Timbers Lodge.
Is there a charge for rollaways or cribs at Timbers Lodge?
These items are not available.
What are the pool hours at Timbers Lodge?
The outdoor pool is open 24 hours a day.
Is late check-in available?
Yes, all Reserve Direct reservations are guaranteed for late arrival and the front desk is open 24 hours.
Are pets allowed at the resort?
Pets are allowed at Timbers Lodge. There is a pet of $10+ tax per night, per pet paid upon check-in (limit 3 pets). Please be sure to select a pet friendly room as all rooms are not pet friendly.
These items are not available.
What are the pool hours at Timbers Lodge?
The outdoor pool is open 24 hours a day.
Is late check-in available?
Yes, all Reserve Direct reservations are guaranteed for late arrival and the front desk is open 24 hours.
Are pets allowed at the resort?
Pets are allowed at Timbers Lodge. There is a pet of $10+ tax per night, per pet paid upon check-in (limit 3 pets). Please be sure to select a pet friendly room as all rooms are not pet friendly.
Is wireless internet available?
Free high speed internet is available in all rooms.
Is the hotel a non-smoking property?
Yes, Timbers Lodge is a smoke-free property.
Free high speed internet is available in all rooms.
Is the hotel a non-smoking property?
Yes, Timbers Lodge is a smoke-free property.
Is Timbers Lodge on a trolley stop?
Yes, this hotel is located on a trolley stop.
Yes, this hotel is located on a trolley stop.
Tuesday, June 26, 2012
Old Creek Lodge Frequently Asked Questions
How many rooms are available at Old Creek Lodge?
There are 54 rooms are available throughout at total of 4 floors.
Is there a restaurant on-site? A lounge? Café? Gift Shop?
No, but there are several within walking distance.
During which hours is the deluxe continental breakfast served?
Breakfast is served from 7am-10am.
What is the minimum age required for check-in at Old Creek Lodge?
Guests must be at least 21 years of age to check-in at this property.
Are resort fees charged at this property?
There is no resort fee at Old Creek Lodge.
There are 54 rooms are available throughout at total of 4 floors.
Is there a restaurant on-site? A lounge? Café? Gift Shop?
No, but there are several within walking distance.
During which hours is the deluxe continental breakfast served?
Breakfast is served from 7am-10am.
What is the minimum age required for check-in at Old Creek Lodge?
Guests must be at least 21 years of age to check-in at this property.
Are resort fees charged at this property?
There is no resort fee at Old Creek Lodge.
Is there a charge for rollaways or cribs at Old Creek Lodge?
Rollaways are not available. Pack ‘n Plays are available free of charge on a first come, first served basis.
What are the pool hours at Old Creek Lodge?
The pool deck is open from 8am-10pm.
Is late check-in available?
Yes, all Reserve Direct reservations are guaranteed for late arrival and the front desk is open 24 hours.
Are pets allowed at the resort?
No.
Is wireless internet available?
Wireless Internet access is available throughout the property.
Is the hotel a non-smoking property?
Yes, Old Creek Lodge is a smoke-free property.
Rollaways are not available. Pack ‘n Plays are available free of charge on a first come, first served basis.
What are the pool hours at Old Creek Lodge?
The pool deck is open from 8am-10pm.
Is late check-in available?
Yes, all Reserve Direct reservations are guaranteed for late arrival and the front desk is open 24 hours.
Are pets allowed at the resort?
No.
Is wireless internet available?
Wireless Internet access is available throughout the property.
Is the hotel a non-smoking property?
Yes, Old Creek Lodge is a smoke-free property.
Is Old Creek Lodge on a trolley stop?
The hotel is located along the trolley route and a stop is located in close proximity.
The hotel is located along the trolley route and a stop is located in close proximity.
Monday, June 18, 2012
Chief's Luau Frequently Asked Questions
What is the difference between the ticket types available?
Standard Seating Section (Side Location)
Hawaiian Luau Buffet
1 Drink Ticket
Royal Seating Section (Front Location)
Souvenir Arrival Photo - 1 per party
Hawaiian Luau - Table Service
3 Drink Tickets
Here is what is included with each ticket type:
Standard Package:Standard Seating Section (Side Location)
Hawaiian Luau Buffet
1 Drink Ticket
Paradise Package:
Paradise Seating Section (Middle Location)
Hawaiian Luau Buffet (first through)
2 Drink Tickets
Royal Package:Paradise Seating Section (Middle Location)
Hawaiian Luau Buffet (first through)
2 Drink Tickets
Royal Seating Section (Front Location)
Souvenir Arrival Photo - 1 per party
Hawaiian Luau - Table Service
3 Drink Tickets
What is featured on the luau menu?
Island Greens with Mandarin Oranges, Radish Sprouts, Crisp Rice Noodles, & Citrus Dressing; Seasonal Fruit Salad, Lomi Lomi Salmon, Taro Rolls, Poi, Crisp Vegetable Stir Fry, Steamed White Rice, Grilled Island Fish w/ Papaya Marmalade, Chicken Yakitori w/ Teriyaki Sauce, Kalua Pork, Pineapple Cake, Coffee, Hot Tea, Iced Tea, Fruit Punch. Items are subject to change. Cash bar available.
Island Greens with Mandarin Oranges, Radish Sprouts, Crisp Rice Noodles, & Citrus Dressing; Seasonal Fruit Salad, Lomi Lomi Salmon, Taro Rolls, Poi, Crisp Vegetable Stir Fry, Steamed White Rice, Grilled Island Fish w/ Papaya Marmalade, Chicken Yakitori w/ Teriyaki Sauce, Kalua Pork, Pineapple Cake, Coffee, Hot Tea, Iced Tea, Fruit Punch. Items are subject to change. Cash bar available.
Capone's Dinner Show Frequently Asked Questions
What is the dress code at Capone’s Dinner Show?
The dress code is casual.
The dress code is casual.
When should we arrive for the show?
Arrive an hour and fifteen minutes to half an hour prior to show time and experience Al’s Secret Hideaway Bar. Located on the second floor at Capone’s Dinner & Show guests who elect to join the fun at the Hideaway are REQUIRED to make a one drink minimum purchase per person (it can be a non-alcoholic beverage for $2.50). The benefits of arriving early at the Hideaway is guests there are seated at their assigned seats before the general admission line and go to the buffet first because they are seated before general admission line.
Arrive an hour and fifteen minutes to half an hour prior to show time and experience Al’s Secret Hideaway Bar. Located on the second floor at Capone’s Dinner & Show guests who elect to join the fun at the Hideaway are REQUIRED to make a one drink minimum purchase per person (it can be a non-alcoholic beverage for $2.50). The benefits of arriving early at the Hideaway is guests there are seated at their assigned seats before the general admission line and go to the buffet first because they are seated before general admission line.
Arrive fifteen minutes prior to show time if you elect to
skip Al’s Secret Hideaway Bar and do general admission. Your table assignment
is not based on if you arrive early for Al’s Secret Hideaway. We
book your seats by the date your reservation is booked, so the earlier you book
the better seats you get!
What is the menu at Capone’s Dinner Show?
Each night Mama Capone prepares a real Italian Feast plus a few American favorites for Al’s guests. Served buffet style – eat all you like! The menu includes:
Each night Mama Capone prepares a real Italian Feast plus a few American favorites for Al’s guests. Served buffet style – eat all you like! The menu includes:
·
Tossed Salad
·
Bread Sticks
·
Macaroni & Cheese
·
Chicken Nuggets
·
Tater Tots
·
Meatballs
·
Marinara Sauce
·
Spagheti
·
Baked Ziti
·
Deep Dish Chicago Style Pizza (Cheese &
Pepperoni)
·
Meat Lasagna
·
Italian Sausage, Peppers & Onions
·
Roast Turkey
·
Roast Beef
·
Honey Ham
·
Dressing
·
Turkey Gravy
·
Beef Gravy
·
Mashed Potatoes
·
Mixed Vegetables
Dessert is also included.
Are drinks included with the ticket price?
Yes, also included in the ticket price is unlimited Bud Light draft, Al’s original Rum Runner, rum & cola, Cape Cods (vodka & cranberry), white zinfandel, merlot & chardonnay wines, soda, iced tea, hot tea, coffee, cranberry juice, fruit punch and Kiddy Cocktails.
Yes, also included in the ticket price is unlimited Bud Light draft, Al’s original Rum Runner, rum & cola, Cape Cods (vodka & cranberry), white zinfandel, merlot & chardonnay wines, soda, iced tea, hot tea, coffee, cranberry juice, fruit punch and Kiddy Cocktails.
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