Friday, February 8, 2019

Sunrise Ridge Resort ID 6593

Is the hotel pet-friendly?
No. Pets are not permitted.

Can I reserve a smoking room?
No. The hotel is 100% smoke-free. Guests caught violating this policy are subject to a fee at the hotel management’s discretion.

Does the hotel have WiFi?
Yes. Hotel guests enjoy complimentary WiFi access.

Does the hotel serve a complimentary breakfast?
No. However, guest accommodations feature full kitchens for your convenience. Or, enjoy breakfast at one of the main nearby restaurants.

Does the hotel have a restaurant?
No.

Does the hotel have a pool?
Yes. The hotel has three pools including a seasonal outdoor pool.

Does the hotel have a fitness center? 
Yes.

Is parking available?
Yes. Ample self-parking spaces are available.

Will my room have a safe?
No.

Will my room include a microwave and mini-fridge?
Yes. Accommodations feature full kitchens.

Does the hotel offer a shuttle service?
No.

Is room service available?
No.

Is there a resort fee?
Yes. A $9.95 plus tax per accommodation, per night fee applies. In addition, a property fee of $5 plus tax is charged per night.

Jet Boat Tour ID 6789

Will I be picked up from my hotel?
See the instructions on your tour confirmation for details on how to arrange tour pick-up. Pick-up locations may vary, depending on where your hotel is situated.

How long is the tour?
The tour begins at 6:30 am and returns at approximately 6:30 pm. Prepare to be away for the full 12 hours.

Is food included?
Yes. Tour guests enjoy a continental breakfast, lunch, unlimited snacks, and bottled water.

What should I wear?
Wear comfortable, weather appropriate clothing and bring a swimsuit and towel. If you tend to get chilly, bring a light jacket for the boat and bus.

What should I bring?
Bring your ID, extra cash, phone, sunscreen, and a hat/sunglasses. Tour guests are encouraged to bring cameras as well.

When are tours available?
Tours operate on Mondays, Wednesdays, and Fridays from March 1 through November 30th.

Is gratuity included?
No. Gratuity is not included or required but always appreciated.

Monday, February 4, 2019

Nature and You ID 6736

How long is the tour?
The tour is approximately 4 or 5 hours from pick-up to drop-off.

What should I bring?
Please bring comfortable shoes and clothing. Please make sure your shoes can be in the mud, as this part of the island can receive rain. A light rain jacket or hat would also be a good idea.

Can you pick me up on other parts of the Island?
Sorry, but we can only pick up at designated locations around Waikiki.

How difficult is the hike?
The 45-minute hike is very mild and can be done by most people, from children to the elderly.

Is food included?
Yes. Lunch at Kaimana Cafe is part of the tour.

Do you have a vegetarian option?
Please contact our office using the information on your tour confirmation to request a vegetarian meal.

Can I swim at Manoa Falls?
It is not recommended to swim on this tour.

Is tipping required?
Tipping is an American custom. It is appreciated but not solicited. It’s all up to you.

Island and You ID 6737

How long is the tour?
The tour is approximately 9 hours long from pick-up to drop-off.

What should I bring?
Comfortable shoes and clothing is a good idea, as well as a hat, sunglasses, and sunscreen.

Do you provide child seats?
You are advised to bring a seat with you if it is required for your child.

What language is this tour in? 
This tour is conducted in both Japanese and English, depending on the language of the guests.

What if I am allergic to seafood? 
Please contact our office using the information on your tour confirmation to discuss any dietary restrictions.

Can you pick me up at the airport? 
Sorry, but we only pick up at select locations around Waikiki.

Is Waikiki hotel transportation included?
Yes. Please refer to the instructions on your tour confirmation to arrange transportation.

Is this tour appropriate for all ages?
Yes.

Does this tour operate daily?
Tours are available Monday through Friday.

Dolphins and You ID 6735

What should I bring with me?
Please bring:
  • A towel. 
  • Flip flops. 
  • Sunscreen. 
  • A light jacket. 
  • A bathing suit. 
  • Cash or card for additional services (i.e., wetsuit rentals, photo packages, PSI bands, alcoholic beverages). 
  • A shirt and/or swim shorts if you’re looking for more protection from the sun. We offer wetsuits rentals for $10 per person. 
  • A waterproof camera. Dolphins and You recommends purchasing a professional photography package for an additional $79, so talented photographers can do the work for you! 
  • Seasickness medication. You can pick up seasickness tablets cheaply from local drugstores, or, if you only ever experience very mild motion illness, ginger-based drinks can help stave it off. We offer motion ease aromatherapy or reusable PSI bands for purchase on the bus for $25 (pack of two). 
What is included?
  • Professional guide who will explain safety and facility. 
  • Hawaiian chant ceremony to pray for guidance and protection. 
  • Cruise the ocean off the Waianae Coast in search of dolphins. 
  • Once dolphins are found, guests enjoy snorkeling while watching dolphins. 
  • Afterward, Snorkel, kayak, paddle-board, or slide down a 15ft water slide at snorkel spot with tropical fish and sea turtles. 
  • Water, tropical fruit, lunch (cheeseburger), snacks, and juice are served. 
  • Hawaiian music and dance show. 
Please note: additional services such as wetsuit rentals, photo packages, and PSI bands are NOT included in the trip price. These charges will be collected at check-in. Alcoholic beverages can be purchased on the boat.

What if I can’t swim? 
The tour crew is made up of safety-certified lifesavers and free-divers. Additionally, life vests are made available to all guests to keep you afloat.

Is there an age limit for swimming with the dolphins?
We recommend that only guests who are two years and older join our tours. We recognize that it can be difficult for traveling families to find a babysitter, however, so it is possible to bring an infant on the boat. But we ask parents; please consider these important factors:
  • The boat is not child-proof. 
  • We do not have a changing table on board. 
  • Infant life vests are stored at our harbor, and it is the responsibility of the parent to alert our crew of the need for an infant life vest before the vessel departs.
  • We do not offer a discount for children less than two years old.
Am I guaranteed to see dolphins? 
Hawaiian Spinner Dolphins are wild marine animals, so we cannot guarantee with absolute certainty that we will encounter them. However, the vast majority of our tours (more than 90 percent) do see and swim with dolphins.

Can I touch the wild dolphins?
No. Touching marine life and coral is illegal by Hawaii state law. Contact with human skin can make dolphins and sea turtles more susceptible to disease and cause them stress. But the animals often come close by our guests, and simply being in their presence is incredible.

What is the water temperature in Hawaii? Will I need a wetsuit? 
Hawaiian waters range from about 77℉ (25℃) in the wintertime to 82℉ (28℃) in the summertime. Though this is much warmer than the natural ocean temperature in most parts of the world, you still may feel cold in the shade or rain in just a swimsuit. We offer wetsuits for rent at $10 per person. (charges will be collected at check-in).

Can I bring my own camera?
You may bring your own camera on board. But we recommend letting our professionals capture your experience so that you can fully enjoy your tour without worrying about getting the shot! If you want to bring a camera underwater, make sure it is waterproof and that it floats. Dolphins and You offer professional photography for an additional $79 (charges will be collected at check-in.) The photo packages usually contain around 300 over- and under-water shots of the entire tour, including everyone on board. We document the experience from beginning to end.

Does Dolphins and You provide transportation? 
We provide transportation to and from 10 locations within Waikiki and Ko Olina free of cost. It is included in your trip price. Alternatively, you may meet us at the Waianae Boat Harbor if you would like to provide your own transportation.

Is there a restroom onboard? 
There is a public restroom in the harbor, and there are two full restrooms on board the boat. There is no restroom on the tour bus.

Can a person in a wheelchair participate? 
Our boat is not wheelchair friendly, and wheelchairs are not permitted on our bus transportation. We have a ramp onto the boat, but it is only 19 inches wide, and it does not have railings.

Can pregnant women participate?
We allow pregnant women to take part in our tour but advise that it may not be safe during later terms. Please be careful not to slip and fall on board.

Are we allowed to drink alcohol on the boat? 
Alcoholic beverages are available to purchase on the boat after all swimming activities have completed. Please bring cash or card if you are interested in purchasing.

Are tips required? 
Tipping the crew is appreciated but not solicited. A tip jar is made available to guests at the end of each tour.

Are tours available daily? 
Yes. Two tour times are offered daily.

Birds and Wildlife of Oahu ID 6707

How long is the tour?
The tour is approximately 10 hours long.

Is the tour appropriate for all ages?
Yes.

Does the tour have any physical restrictions?
Yes. Guests on this tour should not be physically challenged or unable to walk short distances on uneven and rocky terrain for short walks varying in length (.5-1.5 miles)

Are food and beverages offered?
Yes. Your tour will include a light breakfast, as well as snacks and water.

Will I be picked up from my Waikiki area hotel?
Yes. Please refer to the instructions on your tour confirmation for scheduling tour pick-up and drop-off.

What should I wear?
Wear closed-toe comfortable walking shoes and bring a light jacket.

Will I need to bring my own birding binoculars?
No. Walking sticks, binoculars, raingear, and daypacks are provided.

Farm to Forest ID 6706

How much hiking do we do? 
We’ll stop a couple times throughout the adventure for short hikes. One hike is around 0.5 miles, and the second is around 1.5 miles.

Is there elevation gain? 
The farm tour's walk is on flat ground. The forest hike you can expect a moderate ascent and descent.

What should I wear? 
Wear closed toe comfortable walking shoes and bring a light jacket.

Is this tour appropriate for all ages?
Yes.

Are food and beverages offered?
Yes. Your tour will include a fresh farm-to-fork lunch featuring local produce from our favorite local lunch spots, as well as snacks and water.

Will I be picked up from my Waikiki area hotel?
Yes. Please refer to the instructions on your tour confirmation for scheduling tour pick-up and drop-off.