LEGOLAND Florida WATER PARK Frequently Asked Questions

Do Toddlers (ages 1-2) have to pay admission to the LEGOLAND® WATER PARK?
Toddlers (ages 1-2 years) are required to have an admission ticket for WATER PARK entry ($3).

When is the best time to visit?

During the summer, we recommend that you plan your visit to the WATER PARK between 10:00am -1:00pm or 3:00 - 7:00pm to avoid the peak visit time between 1:00pm - 3:00 pm.

Does a WATER PARK ticket need to be used the same day as LEGOLAND®?

Yes. The WATER PARK is only accessible through LEGOLAND®, so it must be used on the same day.

Can we visit just the WATER PARK without going into LEGOLAND®?

No, the Water Park is only accessible through LEGOLAND®. Therefore, you must also purchase an admission to LEGOLAND® in order to access the WATER PARK.

Can we bring outside food and beverage?

You may bring any outside food and beverage that has been purchased inside LEGOLAND®. You may not bring food from outside of the Park.

Can we bring coolers?
No, you may not bring any coolers of any size inside LEGOLAND® or the WATER PARK.

Are strollers allowed?
Yes, you may bring in your strollers. Designated stroller parking is not available at this time.

Can I bring in my own chair?
No, LEGOLAND® provides chairs on a first-come, first-served basis.

Is there shade in the WATER PARK other than the cabanas?
Currently, there is limited shade available within the WATER PARK, consisting of seventeen 20-ft umbrellas available for your comfort. These areas are available on a first come, first serve basis.

Are umbrellas allowed in the park?
Yes, you are allowed to bring a compact umbrella into the WATER PARK (max. 42" diameter).

Where are WATER PARK lockers rented?

WATER PARK lockers are available for rent inside the entrance to the LEGOLAND® WATER PARK.

Are lockers secure to store personal belongings?
The locker area uses a secure, state of the art keyless system. Simply use any of the conveniently located locker kiosks to select your locker. At that time you will enter your own personal pin number to open your locker. Simply use your pin number throughout the day to access your locker as many times as you want. Locker kiosks accept both cash and credit cards. Rentals start at $5 for the day.

How far are lockers located from the water?
Lockers at the WATER PARK are located in the entry area near the restrooms.

Is the locker rental rate charged per visit or hour?

The lockers are rented on a per-day rate; we do not offer hourly locker rentals.

Is the water heated?
No, the water is not heated.

How deep is Built-A-Raft River?
The water in the Build-A-Raft River is 3 feet deep.

What are the height restrictions for all rides?
Riders must be at least the following heights for the attractions:

3 Lower Level Slides at Joker Soaker at least 36 inches

4 Upper Level Slides at Joker Soaker at least 42 inches

Splash Out (Speed Slides) at least 48 inches

Twin Chasers (Tube Slides) at least 48 inches

Duplo Splash Safari---Children must be able to walk unassisted, must be able to sit upright, and also must be accompanied by a responsible adult.

Build a Raft River----Children under 42 inches must be accompanied by a responsible adult.

LEGO® Wave Pool---Children under 42 inches must be accompanied by a responsible adult and are not recommended to go past the bright blue line across the LEGO® Wave Pool at approximately 3ft 4inches deep. The waves go in increments 5 minutes on and 10 minutes off.

Note: All children under 42 inches must be accompanied by a responsible adult. Children under 48 inches or who are weak swimmers are strongly recommended to wear life vests. Life Vests are available free of charge at multiple locations throughout the WATER PARK on a first come first serve basis.

Can children who can’t swim ride the slides?
It is not recommended for children who can’t swim to ride the slides.

Is there an area to lay down towels and sit?

We provide lounge chairs for our guests on a first-come first-serve basis at the WATER PARK.

Are rash guards allowed?
Rash guards are acceptable anywhere throughout the WATER PARK.

Are swim diapers required for children three years of age and younger?
Yes, swim diapers are required for children three years of age and younger. Swim diapers are available for purchase at the WATER PARK in the Surf Shop.

Can we use our own flotation devices for our toddlers?
Only official Coast Guard approved life jackets with associated label attached are allowed. Life jackets are available for use within the WATER PARK free of charge on a first come, first served basis.

Can I wear a wet suit?
No, wetsuits are not allowed on any of the slides however guests can wear a wetsuit in the pool areas (i.e. - Build-a-Raft River and LEGO® Wave Pool).

Can I wear swim attire in the LEGOLAND® Park?
No. We have changing rooms available inside the WATER PARK. You must be fully clothed while entering and leaving the WATER PARK, and may not wear just your bathing suit inside of the LEGOLAND® Park.

What type of swim wear am I required to wear? Can I wear cut offs?
Due to the family nature of the LEGOLAND® WATER PARK all guests are required to wear proper swim wear. Swim wear that is revealing or otherwise inappropriate for the environment is prohibited and may result in removal from the LEGOLAND® WATER PARK. Proper swim wear is required on all attractions. Swim wear with exposed zippers, buckles, rivets, or metal ornamentation are not permitted.

Are towels available for rent or use?
Towels are available rent at our Towel Rental desk located near our locker area. Rentals are $3 for two towels, plus a refundable $2 deposit. Or take your memory home with a selection of towels available for purchase from our Surf Shop.

Do you require or allow use of water shoes in the WATER PARK area?
Water shoes are allowed to be worn in the water park everywhere except on the water slides.

WonderWorks Frequently Asked Questions

What are WonderWorks operating hours?
WonderWorks is open Monday-Sunday 365 days a year starting at 10:00 am.

What will I find inside WonderWorks?

It’s an indoor interactive amusement park for the mind. Fun for All Ages! Experience over 100 interactive exhibits for all ages. Special features include the World’s largest indoor ropes challenge course, laser tag and Pigeon Forge magic show, The Wonders of Magic, starring master magician Terry Evanswood.

How long does it take to tour the attraction?
Allow at least 3- 4 hours but spend as much time as you like.

Can I bring food into WonderWorks?
No, outside food and drinks are not permitted inside WonderWorks.

Can I take pictures?
You can take pictures inside. Great photo spots in WonderWorks include The Spacesuit, Mercury Capsule, Hurricane Simulator, Rock Wall and more!

Where can I park?
Plenty of parking is provided at no charge in the WonderWorks Pigeon Forge parking lot in front of the building.

What is the best way to dress for a day at the attraction? Is there any clothing that isn't permissible?
WonderWorks is a casual, family-oriented attraction. We suggest you dress comfortably. Closed shoes are required for our ropes course. No skirts or dresses permitted on the ropes course. Please dress family friendly.

Is the attraction wheelchair accessible?
WonderWorks is equipped with elevators for wheelchairs and strollers. Please view our ADA policy under company news on our website

Can I exit the attraction and return later in the day?
Yes, tickets allow unlimited fun all day, come and go as you please.

Are there any height, weight or other requirements for any of the rides?
Yes:
Wonder Coaster – Must be at least 48" (4') to participate. Max weight is 250 lbs.
Ropes Course – Must be at least 42" (3' 6") with an adult or 48" (4') to participate alone. Maximum height is 80" (6' 8"). Closed shoes required. Maximum weight limit is 300 pounds.
Earthquake — Must be at least 36" (3' 0")
Astronaut Training — Max height is 6' 2", minimum height is 54". Max weight is 225 lbs. Long hair must be tied up in order to participate. 
Rock Climbing – Closed shoes required. Minimum 40 pounds and maximum 250 lbs.
360 Bikes – Closed shoes required and 58" (4' 10") tall to participate. Max weight is 250 lbs. 
XD Theater — Must be at least 40" (3' 4")

Does WonderWorks serve food?
Yes, at the WonderDog Café. Take a break and pull up a chair to enjoy the fresh hand tossed pizza, hot dogs, popcorn, Pepsi products and more.

If I purchase the WonderWorks and Wonders of Magic combo ticket do both admissions have to be used on the same day?
No, they can be used on different days. 

Molokini and Turtle Arches Snorkel Trip Frequently Asked Questions

How long is the Molokini and Turtle Arches Snorkel Trip?
The excursion last approximately five hours.

What do I need to bring with me?
Bring a towel, cover-up, sunglasses, picture I.D. if you plan on enjoying a complimentary alcoholic beverage, and, if you have a child 30 lbs. or less, bring a life jacket for them. Reef safe sunscreen is provided at the check-in location, but it is recommended that guests bring their own as well. You are in the sun a lot on this trip, and sunburn is a quick way to put a damper on a vacation. Extra cash is handy to have as well as the Pacific Whale Foundation crew takes great care of all guests and tips are appreciated.

Are wetsuits or underwater cameras available for rent?
Yes, Pacific Whale Foundation has both of these items available. The camera cost is $35, which includes a CD of all the photos you take. The camera rental is for eight hours. Wetsuits are $10. 

How much does the souvenir photo cost to purchase?
It is $10.   

Where do I check-in for my Molokini snorkel trip?
Check-in at the Pacific Whale Foundation Store at the Harbor Shops at Ma’alaea, right next to Maui Ocean Center.  

Is there a fee to park?
Parking is free of charge.

Colonial Williamsburg Frequently Asked Questions

What is Colonial Williamsburg?
The largest living history museum in the United States, Colonial Williamsburg is a private not-for-profit foundation that operates the restored 18th-century capital of colonial Virginia and the adjacent all-encompassing resort.

When can I visit?
Colonial Williamsburg is open 365 days a year.

What should I make plans to see at Colonial Williamsburg?
When you arrive, start your visit at the Colonial Williamsburg Regional Visitor Center to pick up a free copy of “Colonial Williamsburg This Week.” This weekly program guide will show you which buildings are open and which programs offered during your visit along with a map and helpful tips.

Which buildings of Colonial Williamsburg can I enter?
Buildings with flags at their entrances are open to ticket holders. Not all colonial buildings are open to the public; some are privately occupied by employees of Colonial Williamsburg and their families, and some hold administrative offices.

How long does it take to tour the Revolutionary City?
Colonial Williamsburg offers its guests a variety of opportunities to relive the Revolutionary War period. Depending on your interests or focus, visits vary in length and activities. Guests can get a small sample of the Revolutionary City in about half a day, but plan to stay at least two or three days to enjoy the full experience. Colonial Williamsburg is filled with exciting historic sites, informative programs that are constantly changing and expanding, and family-friendly fun.

What happens during bad weather?
Some outdoor programs are presented only when weather permits. Building tours continue during inclement weather, and the Art Museums of Colonial Williamsburg are open daily.

What can we do in the evening?
Evening programs include tours, plays, dances, concerts, and reenactments. Evening meals in colonial taverns are complete with strolling musicians and 18th-century fare. From romantic to kid-friendly, there’s something to do every night of your stay.

Are costumed people in character?
All costumed interpreters will be acting as residents of the Revolutionary City and will portray the period leading up to or during the Revolutionary War. Many guests enjoy dressing in 18th-century costume, and you may encounter them during your stay.

Where can I park? Is there a bus system?
Automobiles are not permitted in the Revolutionary City, but shuttle-bus service is provided. Shuttles travel between the Visitor Center and the Revolutionary City and circle the town from 9 a.m. to 10 p.m. Designated stops are indicated on the map in your “This Week” available at the Visitor Center. Shuttles with wheelchair lifts are available. Shuttle service is free to all ticket and pass holders.

Are there places to eat at Colonial Williamsburg? 
From historic taverns to modern sandwich shops and bistros, the Revolutionary City, Colonial Williamsburg Resort, and Merchants Square have plenty of choices to please all tastes. Restrooms are available, and cool drinks can be purchased throughout town.

Are there places to shop?
The Colonial Williamsburg Resort and the Revolutionary City are complemented by convenient and unique shopping options. From luxe home accessories to authentic reproduction 18th-century flatware and furniture—you’ll find the perfect gift, souvenir, or accent for your home.

Is Colonial Williamsburg handicap accessible?
A limited number of folding wheelchairs are rented on a first-come, first-served basis from the Visitor Center. Ramps and wheelchair lifts are available at selected sites, but many buildings require a few steps.

Staybridge Suites- Orlando Royale Parc, formerly Royale Parc Suites ID 683

How many units are available at Staybridge Suites- Orlando Royale Parc?
There is a total of 224 units available at this property.

How many different buildings comprise your units?
Staybridge Suites- Orlando Royale Parc consists of 15 low-rise buildings spread across 24 acres in Kissimmee.

Do you have a restaurant on-site? A lounge? Café? Gift Shop?
Staybridge Suites- Orlando Royale Parc features numerous on-site amenities. A complimentary buffet breakfast is provided each morning and a manager's reception with complimentary beer, wine, and soft drinks is provided each evening at the pool bar. The Sidewalk Café serves gourmet coffee 24 hours a day, while snacks can be picked up at the Mini-Market. A poolside bar, Frenchman’s Cove Pool Bar, serves drinks and light snacks.

Do you have a minimum age required for check-in at Staybridge Suites- Orlando Royale Parc?
Guests must be at least 21 years of age to check-in at this property.

Do you charge any resort fees at Staybridge Suites- Orlando Royale Parc?
The Tripster exclusive rate of $9.00 plus taxes resort fee is collected directly by the hotel at check in.

Do you charge for cribs or rollaways at Staybridge Suites- Orlando Royale Parc?
Rollaways and cribs are not available.

What are the pool hours at Staybridge Suites- Orlando Royale Parc?
The pools are open from 8:00 AM – 10:00 PM.

Is late check-in available at Staybridge Suites- Orlando Royale Parc?
All reservations are guaranteed so the guest may check in at any time.

Do you have shuttles to the theme parks or shopping malls?
Staybridge Suites- Orlando Royale Parc does offer complimentary, scheduled shuttles to Disney World. There is one scheduled shuttle per day for Universal Orlando and SeaWorld.

Is Staybridge Suites- Orlando Royale Parc a pet-friendly hotel?
Yes. Pet accommodations: $125.00 USD per stay. Pet limit: A maximum of 2 pets per room, 40 pounds or less.

Bent Creek Golf Course Frequently Asked Questions

Are cart rental fees included in the green fees for Bent Creek Golf Course?
Yes, cart fees and green fees are both included in the quoted price.

Rafting with Smoky Mountain Outdoors Frequently Asked Questions

Are all Smoky Mountain Outdoors rafting trips guided?
Yes, all trips are fully guided.

How far is Smoky Mountain Outdoors from Gatlinburg?
The Smoky Mountain Outdoors Pigeon River Outpost is located about 45 minutes north of Gatlinburg. It is the closest whitewater rafting to the Smoky Mountain area.

Do I have to know how to swim?
No, every guest is issued a type 5, Coast Guard approved personal floatation device. The "PFD" is designed to give you all of the floatation needed on the river.

However, guests who reserve the Raft and Kayak River Combo must know how to swim.

Can I go if I am a bit overweight?
There are no upper limit weight requirements for rafting. Our "PFD's" can accommodate a chest girth of 54". Kayaks have a weight limit of 250 lbs.

Is there a minimum age requirement?
The minimum age/weight for the Upper Pigeon trip is 8 years old or 70 pounds. You have to be at least 3 years old to go on the Lower Pigeon trip. For kayaking trips, guests must be a minimum of 12 years of age.

When are raft trips scheduled?
The Pigeon River is not a free flowing river. About ten miles upstream from our launch area there is a dam that regulates the amount of water flowing down the river. From Memorial Day to Labor Day the flow is consistent and we can schedule accordingly. During the summer months we raft Tuesday, Wednesday, Thursday, and Saturday starting 11AM and trips depart every half hour until 5PM. The spring and fall trip availability will be based on local rainfall.

If I am pregnant can I go?
We do not recommend rafting if you are more than two months pregnant.

What do I wear for a rafting trip with Smoky Mountain Outdoors?
Shorts, t-shirt and secure fitting shoes. No flip-flops or bare feet allowed. During the Spring and Fall avoid cotton clothing, it really absorbs water and will make you cold. Wear clothing that will not absorb much water like wool. Good synthetic fabrics are fleece and polypropylene. Do not wear jeans.. We also provide nylon jackets and pants to wear over your clothing at no extra charge. Also, bring a dry change of clothes and a towel for after the trip. If for some reason you forget secure shoes, they are for sale at the outpost. 

Can I bring a camera on the rafting trip?
We recommend that you lock all personal items in you vehicle. Anything that you bring on the river will get wet and could possibly get lost during the trip. We will take pictures of your boat during the trip that can be seen and purchased after your trip.

Do you raft in the rain?
We raft rain or shine. Rafting is one of the best rainy day activities because getting wet is part of the fun! We may delay the trip for a few minutes to allow a strong storm to pass.