Thursday, November 29, 2018

St Augustine's Famous Nights of Lights ID 6679

When does the trolley operate?
Trolley tours are available from November 18th through January 31st, 2019 from 6:00 pm to 9:00 pm each night.

Do I need a reservation?
No. Reservations are not accepted or required. Tickets can be used on any operating day.

How long are the tours?
Tours are approximately 30 minutes long.

Where do the tours leave from?
Tours depart from the Visitor Information Center located at 10 West Castillo Drive, St. Augustine, FL.

Is parking available?
Yes. Free parking and a shuttle service are available at the following locations:
  • Old Town St. Augustine, 167 San Marco Ave.
  • Old Town Trolley Welcome Center, 1700 Ponce de Leon Blvd.
  • Old Town Trolley Welcome Center, 1305 N. Ponce de Leon Blvd.

Discounted parking within walking distance to the tour is located at:
  • Old Town Trolley Welcome Center, 27 San Marco Ave.
  • Old Drugstore/Potter’s Wax Museum, 31 Orange St.

Is there an age requirement for the trolley tours?
No. Children under the age of 3 are free.

Are the trolleys wheelchair accessible?
The Nights of Lights queue is wheelchair accessible and guests can remain in their wheelchair or ECV while waiting. Currently, we have 5 wheelchair accessible vehicles in service that will allow guests to remain in their wheelchairs during the tour.

To ensure we can accommodate your conveyance (wheelchair/scooter, etc.) please assure that the maximum weight of the rider, any cargo, and the conveyance do not exceed six-hundred (600) pounds and is no more than thirty inches (30”) wide and forty-eight inches (48”) in length. Guests with wheelchairs or ECVs that cannot be accommodated due to exceeding the maximum vehicle’s lift load or wheelchair area will be given the option of transferring to a seat while a CASTmember will move the wheelchair or ECV for the guest and will have it waiting for them at the end of the tour.

If your wheelchair is collapsible and the guest utilizing it is ambulatory and able to use any of the seats provided on the tour vehicle, the wheelchair can be collapsed and stored on the tour vehicle.

Old Town Trolley’s goal is to accommodate guests who aren't able to wait in a conventional queue environment due to a disability (including non-apparent disabilities). Guests should visit any Old Town Trolley CASTmember to discuss their assistance needs.

Tuesday, November 27, 2018

Americana New Years Eve Show Product ID 6157

When will the dinner start?
Big D's will start serving their great BBQ at 8:00 pm.

When does the show start?
The show runs from 9:00 pm until midnight with 2 intermissions.

What will happen at Midnight?
We don't want to spoil all the surprises, but there will be a complimentary champagne toast at midnight.

Who will be performing?
Many of the stars from the Americana like C.J. Newsom, Terry Sanders, Janice Martin, plus others great talents from other theaters like the comedy magic of Scott Davis will join us on stage.

What do VIP Tickets mean?
VIP Tickets are the first six rows in the center section of the theater.

Towers at North Myrtle Beach ID 4941

If our unit is not ready when we arrive, what do we do?
The unit will be ready for you at 4:00 pm when you check in. If you expect to arrive earlier, ask the front desk if the unit can be available before 4:00 pm. If not, please feel free to use the amenities at Towers at North Myrtle Beach until your 4:00 pm check-in time. Options include but are not limited to enjoying the pool and pool amenities, the beach, and much more.

What is the difference between oceanfront (OF) and ocean-view (OV)?
Oceanfront means that your view out to the ocean looks directly onto the water without turning your head. You see the water directly in front of you. Ocean view means that your view of the ocean looks north or south up the coastline. You see the coastline, the beach, and the ocean in your view. Some views are from the side or at an angle, and you must turn your head. Others are directly ahead.

What appliances and serving utensils are in the kitchen?
Kitchens include a stove, microwave, oven, dishwasher, refrigerator with freezer, pots, pans, mixing bowls, serving bowls, cooking utensils, eating utensils, drinking cups, plates, coffee cups, and saucers. Paper products are not provided. All units have clothes washers and dryers.

Are linens and towels provided?
Each guest receives a supply of clean linens and towels in the unit. The housekeeping policy is to replace used linens and towels with fresh ones if a guest stays four days or more. Linens and towels available include a bath towel, washcloth, hand towel, bath rug, bed sheet, blanket, pillow, bedspread, mattress pad, shower curtain. Also, a dish towel is included in the kitchen.

Does Towers at North Myrtle Beach have laundry facilities?
Yes. Units have washers and dryers or washer/dryer combo units.

Should I bring an ironing board?
There is no need to bring an ironing board and iron with you to the beach as either the unit is equipped with ironing equipment or you may request the equipment when you make the reservation, check-in, or during your stay.

Is there WiFi available?
Yes, free wifi is available. If you bring a laptop or other computer, you can use the internet access here at the resort.

Are pets allowed?
Pets are not permitted with the exception of service animals.

Do you provide pool towels or beach towels? Beach umbrellas? Beach chairs?
The resort provides pool towels at the pool. Pool towels are not to be taken to the beach, and we do not provide beach towels.

The resort does not provide beach umbrellas or chairs. Some are available for rent from the lifeguards during the season after Memorial Day and before Labor Day. Poolside chairs are available. All resort pool furniture must remain at the pool area and may not be taken to the beach.

Can I smoke while at the hotel?
No. Smoking is not allowed in the unit or on the balcony. If there are signs of smoking, a $150 fine will be charged.

Does the resort have a shuttle bus to any attractions or to the airport?
While Towers at North Myrtle Beach does not offer its own shuttle service, the front desk agents can tell you about modes of transportation including Lymo (transportation service around the City of North Myrtle Beach), rental of a vehicle or motorbike, and rental of a golf cart (check local jurisdictional restrictions).

Can I cook on my balcony?
No cooking, grilling, or barbequing is allowed on the balconies at Towers at North Myrtle Beach at any time. Anyone found violating this safety ruling may be fined by the City of North Myrtle Beach as well as the resort.

How can I secure my valuables in my unit while I am a guest at Towers at North Myrtle Beach?
You may request a condominium unit with a safe, subject to availability. Please note, we are not responsible for lost or stolen items while staying at the resort or parking garage. Please make sure that upon vacating your condominium unit you have thoroughly checked for any misplaced items.

What is the age requirement to reserve a unit or check-in?
Guest staying must be 23 years or older, or accompanied by their parent.

Grande Shores Ocean Resort Condominiums ID 844

What is the difference between oceanfront (OF) and ocean-view (OV)?
Oceanfront means that your view out to the ocean looks directly onto the water without turning your head. You see the water directly in front of you. Ocean-view means that your view to the ocean looks north or south up the coastline. You see the coastline, the beach, and the ocean in your view. Some views are from the side or at an angle, and you must turn your head. Others are directly ahead.

What appliances and serving utensils are in the kitchen?
Stove, microwave, oven, dishwasher, refrigerator with freezer, clothes washer & dryer are available in the 2 and 3 bedroom condos. 1 bedroom condos do not have a dishwasher or clothes washer & dryer.

The kitchen has pots, pans, mixing bowls, serving bowls, cooking utensils, eating utensils, drinking cups, plates, coffee cups, and saucers. Paper products are not provided.

Are linens and towels provided?
Each guest receives a supply of clean linens and towels in the unit. The housekeeping policy is to replace used linens and towels with fresh ones if a guest stays four days or more. Linens and towels provided include a bath towel, washcloth, hand towel, bath rug, bed sheet, blanket, pillow, bedspread, mattress pad, shower curtain. Also, a dish towel is included in the kitchen.

Does Grande Shores have laundry facilities?
Yes. There are laundry facilities available on the 2nd and 5th floors in the hotel section and on the 9th and 11th floors in the condo section. The 2 and 3 bedroom condos also have washers/dryers inside the unit (1 bedroom condos and hotel rooms don't).

What is the height of the parking garage?
The garage clearance height is 6 feet 8 inches, with the open overflow lot located behind Grande Shores for oversized vehicles.

Is breakfast included?
No, Grande Shores offers a full breakfast buffet at its restaurant Shoreline Café across from Guest registration. The breakfast buffet costs $10.95 for adults (12 and up) and $5.50 for children 4-11 years of age and FREE for children 3 and under. Our buffet includes coffee or tea and water. Juice and soda are an additional cost. Some packages and specials include breakfast as part of the price, such as golf specials.

Is this hotel pet-friendly?
No. Pets are not permitted with the exception of service animals.

Can I reserve a smoking room?
No. No smoking is permitted on any balcony in any unit, and persons found doing so may incur a fine. There is no smoking on any of the pool decks.

Does the hotel offer WiFi?
Yes. Free WiFi access is available.

Does the hotel have an on-site restaurant?
Yes.

Does the hotel have a fitness center?
Yes.

Will my room have a safe?
You may request a condominium unit with a safe, subject to availability. Otherwise, for securing valuables, ask your front desk agent about safety security boxes available for a refundable fee of $50.00. Please note that we are not responsible for lost or stolen items while staying at the resort or parking garage. Please make sure that upon vacating your condominium unit you have thoroughly checked for any misplaced items.

Will my room have a microwave and/or mini-fridge?
Yes.

Is there a pool at the hotel?
Yes.

When are check-in and check-out?
Check-in is at 4:00 pm and check-out ends at 11:00 am.

What is the minimum age to check-in?
Guests must be at least 23 years of age to check-in.

Is parking available?
Yes. A free parking garage is available.

Does the hotel provide an airport shuttle?
No. While Grande Shores does not offer its own shuttle service, the front desk agents can tell you about modes of transportation including Lymo (transportation service around the City of Myrtle Beach), rental of a vehicle or motorbike, or the rental of a golf cart.

Is a resort fee required?
Yes. A resort fee of 16.11% of room total is collected at check-in.

Friday, November 23, 2018

Bear Crawler ATV Adventure ID 2535

How old do I have to be to participate?
Children must be at least 3 years old and able to sit by themselves. All participants must be able to be buckled in a seat belt. Children 12 years old and under must be accompanied by an adult.

Do I have to sign a waiver form?
Yes.

Do I need to make reservations?
Yes.

Is the ATV enclosed?
No. An ATV is an open-air vehicle so please dress appropriately.

How many people can ride on an ATV at once?
The vehicle can accommodate up to 5 guests per trip.

Where is Foxfire Mountain located? 
3757 Thomas Lane, Sevierville, TN 37876

Quality Suites Mission Valley ID 6660

Is this hotel pet-friendly?
No. Only service animals are permitted at the hotel.

Can I reserve a smoking room?
No. This is a 100% smoke-free hotel.

Does the hotel offer WiFi?
Yes. Guests can access the WiFi free of charge.

Does the hotel serve a complimentary breakfast?
Yes. Guests can fuel up for the day with a complimentary hot breakfast featuring everything from eggs, waffles, and meat to healthy options like yogurt and fresh fruit.

Does the hotel have an on-site restaurant?
No.

Does the hotel have a fitness center?
Yes.

Will my room have a safe?
No.

Will my room have a microwave and/or mini-fridge?
Yes.

Is there a pool at the hotel?
Yes. The hotel has an outdoor pool and hot tub.

When are check-in and check-out?
Check-in is at 3:00 pm and check-out ends at 12:00 pm.

What is the minimum age to check-in?
Guests must be at least 21 years of age to check-in.

Is parking available?
Yes. Outdoor parking is offered for an additional fee of $12 per night.

Does the hotel provide an airport shuttle?
No.

Is a resort fee required?
No.

Legends in Concert Christmas Show ID 4610

Is there a pre-show guest should be aware of at Legends in Concert?
No

Are visitors allowed to meet & greet the performers at Legends in Concert? 
Yes. The audience can meet the stars of the show during intermission and after the show.

Are cameras, audio or video recording allowed at the show?
Cameras are allowed, but no flash photography is permitted. Audio & Video recording is strictly prohibited.

What is the length of your intermission?
Intermission is 15-20 minutes.

What is the size of the Dick Clark American Bandstand Theater, home to Legends in Concert?
The theater seats a little less than 1000 people.

How many rows constitute the Dick Clark American Bandstand Theater?
There are 15 rows in total. Rows 1-5 are preferred seating. Rows 6-15 are regular seating.

Approximately how long is the Legends in Concert Show?
The show is approximately 2 hours long.

What type of parking do you have?
There is plenty of free parking available to guests, with easy access for seniors.

What type of handicap seating/accessibility do you have?
The Dick Clark American Bandstand Theater is completely handicap accessible and can accommodate handicap patrons with special seat requests.

What items are served in the concession stand?
We serve a variety of candy, fountain drinks, popcorn, pizza, cinnamon glazed nuts, hot dogs, nachos, and ice cream, beer, and wine.