You must arrive at the CHE Downtown Heliport no later than 30 minutes before your tour departure time. Guests who are late will not be accommodated.
How long is the helicopter tour?
The entire experience is approximately one hour long, with a 15-minute helicopter flight.
Where is the heliport located?
The heliport is in downtown Chicago located at 2420 S. Halsted St, Chicago IL 60608.
Can I bring a camera?
Absolutely. You’re about to capture some of the best views of Chicago! Pictures are able to be taken throughout the flight duration. For safety precautions, pictures are not permitted during loading operations.
Will other passengers be flying with me?
If you have booked a daytime, evening, or twilight tour, you are likely to have other passengers flying with you. The helicopter can carry up to six (6) passengers at a time.
What happens in the case of bad weather?
Helicopter tours cannot fly in thunderstorms, snowstorms, or low visibility. In the case of poor weather conditions that prevent us from flying, we will make every effort to contact you as early as possible.
What safety precautions are in place?
All guests are required to take part in a thorough safety briefing prior to boarding and flying. Guests are required to adhere to all rules on the heliport and within the helicopter. Inside the helicopter, guests are provided with headphones and seat belts, both of which must be worn.
Where does the aircraft take off and land?
Tours depart and land from the private, downtown heliport just minutes from the “Loop” located at 2420 S Halsted St, Chicago IL 60608.
Is there parking onsite at your location?
Plenty of FREE parking is available.
Is it cold/hot on the aircraft?
The luxurious helicopters are climate controlled.
Will the pilot be speaking to us about the landmarks we pass during the tour?
Yes, your pilot will narrate your tour. The pilots interact with you throughout the flight providing insight, history, and facts on Chicago’s buildings, landmarks, and historic events.
Can I pick my seat in the helicopter?
Seats are based on weight and balance, so individual seat selection is not allowed.
What can I do while I wait for my flight?
Enjoy a 6000 sq. ft. Customer Experience Center filled with fun facts about Chicago, helicopter history, a flight simulator, and other interactive games to add to your experience before your flight.
Are there weight limits for the flight?
Weight is a critical factor for a safe flight, all
passengers will be weighed at check-in. Passengers over 15lbs of their
reservation weight and/or passengers over 250lbs will be required to purchase a
comfort seat for $99.
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