How long is the tour?
Including the 40 minutes of Segway training, the tour is approximately 2.5 hours long.
What time should I arrive for my tour?
Please arrive 15 minutes prior to your scheduled tour time.
Where is the meeting point?
All Segway tours begin at 333 Jefferson St., Suite 123, San Francisco, CA 94133. They are located in a walkway that begins between the In N Out Burgers and Sunglass Hut in the Anchorage Square Shopping Center. Alcatraz Island ferries depart from PIER 33, which is a 15-minute walk from the office.
Are children allowed to participate in the Segway tours?
Children under the age of 12 cannot participate in this tour. The tour is for ages 12 and up. Guests under the age of 18 must be accompanied by a parent or guardian.
What are the health restrictions for a Segway tour?
To participate in a nighttime Segway tour, guests must be over 100 lbs (45 kg) and under 250 lbs (113 kg). Minimum and maximum weight requirements are strictly enforced. Pregnant women may not participate in the tour for their safety.
The tour is not recommended for individuals with mobility or motor control issues. Guests ages 70 or up should thoroughly evaluate their health and determine if it is safe for them to participate in a Segway tour.
Riding a Segway runs the risk of falling. Please keep this in mind when deciding to participate in a tour.
What does the Segway training portion of the tour include?
Guests will learn how to maneuver a Segway, come to a stop, emergency stops, navigate a safety cone course, and understand the “Share the Road” rules.
What safety measures are in place?
In addition to the thorough training each guest receives, guests are provided a helmet and bright colored reflective safety vest to be worn throughout the duration of the tour. Tour guides are also on hand for any emergencies or Segway navigation questions.
Is parking available?
No. We do not provide parking for tour guests. Paid underground parking is available at the Music Concourse Garage located between the deYoung Museum and the California Academy of Science. Parking costs are not reimbursed by tour guides.
Free street parking is also available on adjacent streets, but understand that these spots fill rapidly on weekends. It is recommended that guests use public transportation on MUNI to access the tour departure spot.
How many people will be on a tour?
The tours operate in groups of 8.
Will the tour operate in the rain?
Yes. The tours will operate rain or shine. They do have ponchos available for purchase in the office for $1.
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