Open Loop NY is a Hop-on Hop-off sightseeing bus tours company of New York. Our open-top double-decker buses are equipped with pre-recorded commentary in 9 languages that can be listened to via complimentary headphones supplied on board during the tours. The Downtown (Red Route), stops to visit the attractions and neighborhoods you wish to explore. When you are ready, hop back on the bus at any of our listed stops to continue the tour.
Do the tours operate every day?
Open Loop New York runs tours every day of the year, except for New Year’s Eve when we operate approx. from 8:00 am to 2.00 pm according to the city street closures. Occasionally, severe weather and NYC special events could affect service. Please check our service information for up to date details.
How much time should I plan on for a tour?
Downtown Loop: 2.5-3 hour if you stay on the tour the whole time. However, you can hop-on-hop-off as many times as you want.
The International Sightseeing Cruise: 1 hour
Will there be a tour guide on the bus?
Our buses are equipped with pre-recorded audio-guide, available in your choice of 9 languages. Complimentary headsets are available to grab on the first level of the bus.
Is the audio-guide available in my language?
Audio-guide is available in the following 9 languages: English, Spanish, French, German, Italian, Portuguese, Mandarin, Korean, Russian.
What are the bus/cruise departure times & locations?
Downtown Loop: the first bus departs Stop #1 - W 42nd St. btw. 8th & 9th Ave. at 8:00 am. Buses arrive every 20 min. The last tour departure from Stop #1 is at 6:20 pm.
The International Sightseeing Cruise departs from Pier 15 (Downtown Stop #13):
- May – October: 10 hourly cruises daily between 9:30 am – 5:00 pm
- November – April: 5 hourly cruises daily between 10:00 am – 4:00 pm
Where is the bike rental located and what are the opening hours?
You can redeem your free hour at 208 W. 80th St. (btw. Broadway & Amsterdam Ave.) 8:00 am – 8:00 pm daily.
Are accommodations available for persons with disabilities?
Yes, all our buses are wheelchair accessible. Please note that passengers with mobility impairments may not be able to access the upper deck on our buses. We also cannot guarantee the accessibility of the various attractions during the tour.
What is the cruise boarding process?
Boarding begins half an hour before departure. To ensure you get on the cruise at the time you are interested in, please arrive 45 min to 1 hr before the departure to allow yourself enough time to obtain boarding passes from the box office and to find seating on the cruise.
What is your child ticketing policy?
Children under 5 years of age may travel free of charge. A child ticket is available for children aged between 5 and 12 y.o. All children must be accompanied by an adult. Strollers must be folded and stowed on the lower deck.
How do I redeem my voucher?
You must redeem your voucher for an Open Loop Smart Card to access the tours. Please redeem your voucher at our Guest Center at 785 8th Ave., btw. 47th & 48th St.
Do you have a guest center in New York?
Yes. We have a Guest Center located close to Times Square on 785 8th Avenue (between 47th and 48th St.). The Guest Center operating hours are from 8:00 am to 7:00 pm daily and from 7:00 am to 9:30 pm in summer. You can redeem vouchers, purchase bus tickets and attractions tickets at the Guest Center. The closest subway to our Guest Center are the E and C trains stop, located on 50th St. & 8th Ave. There is a small parking garage located on 48th St. between 8th & 9th Ave. and additional parking options at Port Authority, located on 42nd St. & 8th Ave.
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