Friday, November 13, 2015

Radio City Christmas Spectacular Starring The Rockettes

Where is the box office located?
The Radio City Music Hall Box Office is located in the main lobby of the Music Hall; the main entrance is on 6th Avenue at the corner of 50th Street.

What time do the doors open?
Doors for events at Radio City Music Hall open one hour prior to event start time.

What age group is appropriate for the show?
The show is designed to dazzle audiences of all ages, ranging from the youngest of children to the most loyal seasoned patrons. Millions of guests return year after year, often handing down the tradition to younger generations.

Is there a dress code?
Unless otherwise noted, Radio City Music Hall does not have a formal dress code. We do ask, however, that you use your best personal judgment when dressing for an event.

Do I need a ticket for my young child?
All children who have reached their second birthday require a ticket to gain admittance into Radio City Music Hall. Any child who has yet to reach their second birthday does not require a ticket, however, they may not occupy their own separate seat — they must sit on a parent or guardian's lap.

Are there booster seats available?
Radio City Music Hall does not provide Booster Seats at any performance.

Can you bring outside food and beverage in The Music Hall?
Outside food and beverage is prohibited from Radio City Music Hall, however, there are food concessions once inside.

What’s the policy on late arrivals?
Performances will begin promptly at their scheduled start time. Should you arrive after the start time of your performance, you will be asked to wait until an appropriate interval in the show to be seated so as not to disrupt other seated guests or the performers.

Are cameras allowed in the Music Hall?
Video cameras, audio recording devices, and cameras with telephoto, zoom or detachable lenses are not permitted inside the venue.

How Long is the show?
The running time for each show is 90 minutes

Is there an intermission?
No, there is not an intermission.

How many Rockettes® perform in each show?
There are 36 spectacular Rockettes® and 72 legs moving in perfect harmony at every performance of the Christmas Spectacular.

Will I get the chance to meet a Rockette?
Before each performance, there is an opportunity to take a photo with a Rockette in the lobby at Radio City Music Hall.

Are there animals involved in the Radio City Christmas Spectacular® production?
Yes, four-legged members of the cast include camels, sheep, and donkeys.

Is there a coat check?
Radio City does not provide an area to check coats or any other personal belongings. We are not responsible for any property that is lost, stolen or damaged.

Is there a place to store strollers?
Radio City Music Hall does provide a free stroller check for all patrons; however, Radio City is not responsible for any damaged, lost or stolen strollers and items. If you need to check your stroller during an event, please speak with a Guest Relations staff member upon your arrival.

Are assistive listening devices available?
Assistive listening devices, which operate on an FM system, are available for deaf and hard of hearing individuals. Please see a Guest Relations Supervisor upon your arrival at the Music Hall to arrange for the use of an Assistive Listening Device.

What is the policy on re-entering?
All exits are final. Guests are not permitted to leave an event and then re-enter the same event.

Are tickets refundable?
No. Tickets are not refundable.

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