What is your cancellation policy?
You can cancel for a full refund up to 72 hours before the tour start times.
How long is the tour?
Tour duration is approximately 2-2.5 hrs.
What ages are recommended for the tour?
All ages are welcome.
Where is the tour meeting point?
Meeting point is at the SW corner of Madison Avenue & East 26th St. in Madison Square Garden.
When does the tour start?
Tour starts at 10:30 AM, 2 PM, daily.
What does my admission include?
Included in the admission are a professional tour guide and all entrance fees.
Do tours operate rain or shine?
Whether it rains, snows or shines, we run our tours. We advise you to be dressed accordingly to the weather. Check the forecast before coming out of the hotel. And wear comfortable shoes.
Is transportation available?
There is no pick-up or drop-off available. This includes Airport transfer/shuttle services. Each tour has some specific meeting points.
Is outside food or drink allowed?
No outside food or drink when in the Museums can be brought in.
Is smoking allowed?
Smoking is not allowed, including electronic cigarettes.
Can I take photos during the tour?
Photos are allowed unless otherwise indicated. The use of flash video and selfie sticks are prohibited.
Can I bring my pet?
No pets allowed.
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