What is included in the trip?
In addition to your admission fee, you will receive umbrellas, walking sticks, sunblock, transportation, bug spray, snacks and beverages throughout the day, a deli-style lunch, and pre-paid park entrance fees.
What should I wear?
Guests are required to wear comfortable clothing and closed toed shoes. Layers are recommended.
How much walking is required for the tour?
Guests must be able to navigate stairs and walk unassisted for 20 minutes.
Will I see molten lava?
Molten lava will not be seen on this exploration. In addition, volcanic activity cannot be guaranteed due to the ever-changing natural activity conditions.
Can my child come on the tour?
Of course. The following safety restrictions are in place and strictly followed for children:
-Children under the age of 4 must use a child safety seat. These can be available for no charge if given advance notice.
-Children ages 4-7 or individuals less than 4 feet and 9 inches tall or weighing less than 80 pounds must use a booster seat. These are also available for no additional charge if proper advance notice is provided.
-Children under the age of 18 must be accompanied by a parent or guardian at all times.
What should I bring on the tour?
All guests should bring a government issued ID and a camera.
How long is the tour?
Including pick-up and drop-off, the entire experience is approximately 12 hours long.
Does the tour operate when it rains?
Yes. Tours are available rain or shine.
I need to cancel my reservation. Will I receive a refund?
Any cancellations made by the listed cancellation date will receive a FULL REFUND with absolutely NO CANCELLATION FEES. Any reservations past the cancellation date cannot be changed or canceled.
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